Jim was so professional and kind coming into our home! It was nine o clock and he made sure we had our heat working before he left. We have a little one year old, so we knew we couldn’t go without heat for long. He was even great with our yellow lab, giving him some attention on his way in and his way out. Thanks for keeping our house cozy and warm, Jim!!
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The workers, Christian and Mike, were very professional, neat, clean and courteous. After install, they explained the system to and made sure it was in perfect working order. I was extremely pleased with this company, the salesperson Matt and the installers. I would certainly recommend MB to others.
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I had 2 gas leaks that required my gas to be shut off late last night which meant no heat or hot water. Which also meant my 4 yr old son and I couldn't stay there. I was referred to MB Heating Cooling by my sister Abby Fletcher so I called them the next day and they rearranged the schedule so they could get someone out today. Jacob showed up on time, and was very courteous and professional. He did a great job and was very thorough with completing the repairs. He explained everything and made sure i didn't have any unanswered questions. When he was completed I asked him what I owed and he said nothing. I said nothing? What do you mean? He said they told me someone took care of it. I asked who and Jacob said he didn't know he was just told it was paid for already. Of course once he left I ugly cried lol. Thank you MB Heating & Cooling for helping me on such short notice and doing a great job and thank you from the bottom of my heart to whoever paid my bill. I will pay it forward however I can.
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Rob E was professional, knowledgeable & courteous. Identified and rectified the problem in minutes. He took the time to explain what had happened and what he did to fix it and have our heating system working as it should.his excellent service resulted in our committing to an annual maintenance program with MB heating and cooling
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