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By Thomas Z. on 01/19/19
Rob was excellent and fixed my furnace promptly

By Douglas S. on 01/19/19
good job

By Arthur K. on 01/18/19
Mlke& Christian are awesome guys and very professional. Plus they are great guys and an asset to your organization. You are blessed to have them. Arthur Kindred

By Robert E. on 01/12/19
We developed a leaking heat exchanger and decided to replace the HVAC unit with a newer more efficient model. Angie came out in the evening and gave us pricing along with taking care of the paperwork for discounts and 0% financing. She came back during the install ...
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We developed a leaking heat exchanger and decided to replace the HVAC unit with a newer more efficient model. Angie came out in the evening and gave us pricing along with taking care of the paperwork for discounts and 0% financing. She came back during the install and again later to check on everything. Angie was friendly and took all the time we needed to get everything done.
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By Joel C. on 01/08/19
Jay does awesome work. He is very kind and courteous.We really appreciate his help. He truly is the BEST plumber ever. His work is neat and clean and great appearance.

By Denise H. on 01/03/19
Im very pleased to share my experience today with MB Heating & Cooling. My installation technicians Mike and Justin arrived promptly, together with the plumber Jacob. I had a brand new heater and air conditioning unit installed, in addition to having a plumbing re...
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Im very pleased to share my experience today with MB Heating & Cooling. My installation technicians Mike and Justin arrived promptly, together with the plumber Jacob. I had a brand new heater and air conditioning unit installed, in addition to having a plumbing repair issued addressed. These guys were thorough, efficient, and very conscientious. After a very long day, they spent time going over my new system, getting me registered online, and making sure that I saw all the items on their checklist. Once again, I am very pleased with my customer experience.
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By Doug B. on 01/02/19
MB is a very professional company. Their technicians did a great job and informed me of the progress periodically. They explained the new thermostat and helped me link to it through the App on my phone. I highly recommend them

By Doug R. on 12/26/18
I called MB Heating and Cooling at 5:00PM on December 26th. Rob promptly called me to inquire as to the issue I was encountering. He was at my house by 6:20PM and had my issue diagnosed and resolved by 6:45PM. After he was finished with the repair, he then verif...
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I called MB Heating and Cooling at 5:00PM on December 26th. Rob promptly called me to inquire as to the issue I was encountering. He was at my house by 6:20PM and had my issue diagnosed and resolved by 6:45PM. After he was finished with the repair, he then verified there was no carbon monoxide issue with my 24 year old furnace. I would highly recommend MB Heating and Cooling.
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By Doug R. on 12/26/18
I called MB Heating and Cooling at 5:00PM on December 26th. Rob promptly called me to inquire as to the issue I was encountering. He was at my house by 6:20PM and had my issue diagnosed and resolved by 6:45PM. After he was finished with the repair, he then verif...
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I called MB Heating and Cooling at 5:00PM on December 26th. Rob promptly called me to inquire as to the issue I was encountering. He was at my house by 6:20PM and had my issue diagnosed and resolved by 6:45PM. After he was finished with the repair, he then verified there was no carbon monoxide issue with my 24 year old furnace. I would highly recommend MB Heating and Cooling.
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By Kelly B. on 12/26/18
(no comment)

By angela s. on 12/24/18
Good Service

By Robert E. on 12/23/18
I called a little after 9 am and had someone there before 10:30.

By Jill F. on 12/22/18
Rob came out to do an inspection on our furnace that had been installed in June. He was very helpful with some question we had about the settings on the wifi thermostat, as well as the furnace itself. Very friendly & helpful. He inspected the furnace, made a recomm...
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Rob came out to do an inspection on our furnace that had been installed in June. He was very helpful with some question we had about the settings on the wifi thermostat, as well as the furnace itself. Very friendly & helpful. He inspected the furnace, made a recommendation, and was very professional.
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By Beth F. on 12/21/18
Came home from work yesterday to find the house at 58 degrees. (Great for sleeping, not so much for showering.) Called MB, they sent out Tommy early the next morning b/4 I headed back to work. He was able to diagnose the problem in a short time, located the part...
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Came home from work yesterday to find the house at 58 degrees. (Great for sleeping, not so much for showering.) Called MB, they sent out Tommy early the next morning b/4 I headed back to work. He was able to diagnose the problem in a short time, located the part needed, and had it in place within a couple of hours. Am a toasty, happy customer.
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By mike w. on 12/21/18
Good job. Professional, courteous and good workmanship.

By Tracy D. on 12/21/18
use MB Heating & Cooling to service and maintain my furnaces and a/c units. They are easy to schedule and provide great service. I've always gotten thorough explanations and recommendations from them without any pressure when it comes to repair or additional services.

By Patty B. on 12/19/18
Doug Eichen went above and beyond to fix our furnace. He had to order a blower motor. When the motor was received, it was not the one he ordered. Instead of reordering and pushing our repair back a day or more, Doug found that the motor was in Peoria IL. He dro...
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Doug Eichen went above and beyond to fix our furnace. He had to order a blower motor. When the motor was received, it was not the one he ordered. Instead of reordering and pushing our repair back a day or more, Doug found that the motor was in Peoria IL. He drove to Peoria from Springfield and back in order to get our furnace up and running as scheduled
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By Tom W. on 12/17/18
Rob did a great job, time efficient, on time, worked professionally, gave appropriate suggestions, cleaned up after himself. Great experience

By Mark R. on 12/14/18
Extremely satisfied with MB Heating & Cooling. I called on a Sunday because our furnace stopped working and Jim came within 2 hours, inspected, and found the problem right away and fixed the unit. Everything was covered in the service fee and Jim was extremely know...
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Extremely satisfied with MB Heating & Cooling. I called on a Sunday because our furnace stopped working and Jim came within 2 hours, inspected, and found the problem right away and fixed the unit. Everything was covered in the service fee and Jim was extremely knowledgeable and did not try to oversell any unneeded services. I will definitely use MB Heating & Cooling again in the future.
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By Mike L. on 12/13/18
Rob E. WAS OUR SERVICE TECH. HE WAS VERY PROFESSIONAL AND INFORMATIVE. WE WILL USE THIS COMPANY AGAIN.
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217-544-4328

Select any employee to see all their reviews.

Dale W
10 Years
Rating:
68 total reviews!
Rob E
Rating:
58 total reviews!
Tommy G
6 Years
Rating:
(56 total reviews)
Larry
Rating:
(36 total reviews)
Jim B
13 Years
Rating:
(32 total reviews)
Devyn E
1 Year
Rating:
(32 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period MB Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at MB Heating & Cooling. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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