Your technician Roy was really wonderful and gave great service. I believe he is extremely competent, friendly, and knowledgeable. He communicates well and cleaned up after the job was done. I do feel the service fee and the repair were slightly on the expensive side, but Roy was fantastic! I feel safe with him working on my home.
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Roy was very knowledgable and efficient. He has great communication skills and explained the work he was going to do in an easy to understand manner. He changed my lighting fixture/ceiling fan quickly and replaced the corroded wires. After dealing with Roy, I have the utmost confidence in his ability and trust him with the safety of my home. He also did a great job of cleaning up after completing the job
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We were experiencing hot/cold rooms in my home. Paul came out and looked at what was causing this problem and explained how to fix it. The cost was pricey, however it was worth every penny to have comfortable rooms throughout my entire home. The 2 Joe's were the service guys that did the work. They were very thorough and once finished, they explained what was done and what we should expect. They were very nice and seem to really enjoy their job. Now every room in our home is very comfortable....thanks to The 2 Joes. My only problem with the company was scheduling. It took almost a month from the day we signed the contract before the job was started. The office staff was not good at communicating with us regarding scheduling. I had to initiate calls to them to find out when the installation would begin. Other than that, I would recommend Lightning Service to my friends and family. The 2 Joe's (Joe C. and Joe W.) were great!!
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Roy did a fantastic job servicing my 2 AC units and generator. He is very professional, knowlegeable and educated me on several topics regarding my equipment and its maintenance and made recommendations that I plan to implement in the future. I highly recommend him to anyone needing work performed at their home.
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Scott is great! He arrived early the day my ac was out. The previous company that I had a service contract with did not replace anything so my 10 year old ac had all original parts. The batteries in the thermostat were corroded. He got the ac back up and running. He cheerfully let us follow him everywhere in the yard (since it was cooler than the 95 degrees in the house). He explained everything that was wrong with the ac. He said we only needed to replace the thermostat now but that the other parts were original and would go bad in the not too distant future. I got everything done that he suggested. He also noticed that my AC return was set up wrong since we moved into the house. He fixed that too.He is very knowledgeable.
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Due to our visit by Roy K. last year who took the time to explain the company's service on our generator, we booked an appointment one year later this month-June 2018. Paul R. came out and gave us a thorough service call and covered all the points that Roy originally mentioned. He spent more time with us during this visit than the last company did for the past three years! We have already recommended Lightning Services to at least 5 of our friends who own generators. Thank You, Lighting Services, Roy, and Paul R.!!!!
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