Level Home Services
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By Gale S. on 01/07/19
Servicing and supplying our home with HVAC service reliably and personably for many years. Great follow up and follow through, customer oriented.

By Luan O. on 05/03/18
Great service....will certainly be using them again! We had experience a few months ago of another one man band firm who was terrible, very rude and confusing and was more concerned about making money than helping us understand how to utilize the system efficiently...
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Great service....will certainly be using them again! We had experience a few months ago of another one man band firm who was terrible, very rude and confusing and was more concerned about making money than helping us understand how to utilize the system efficiently. Josh was great, friendly, approachable and helped us understand everything. My husband and I went so far as to write his name down to request him again next time. I would 100% recommend these guys to friends / family. On time, used shoe covers, polite and left us feeling nothing but at ease. Can't say enough good stuff about Josh. Thanks!!!
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By Shirk1952 on 04/29/17
The replacement of our "still working" air conditioner went very smoothly. The technician was pleasant, giving us all the facts/choices to make a decision on the unit. The installers were also pleasant going about the business of installation, cleaned up and departed.

By Carroll & Nancy A. on 04/07/17
Steve is the best. Always courteous and knows what he is doing. We always ask for him because we know we will get excellent service. Good employee that you have.

By Angela E. on 03/13/17
Tyler B. and the electrician did a great job restoring my heat on the cusp of the major snow storm coming on Monday evening, March 13th. They were effective, courteous, efficient and professional! And, Level arrived at my home within the time frame the office staff said they would!

By Laura M. on 03/10/17
Professional, understanding and thorough. After Robert the Tech left I felt safe that the problem had been correctly address. Level makes you feel like family.

By Christine on 03/07/17
Level employees are always clean,respectful , knowledgeable,& friendly. I will definitely call them for service again

By Paula W. on 02/27/17
Rob P. did a great job. He was here on time, performed his work efficiently and was very pleasant.

By Michael Z. on 02/27/17
Posted a very favorable review on Google+. Feel free to quote me. Cheers.

By Kevin S. on 02/24/17
Excellent service. 5 Stars.

By Michael Z. on 02/24/17
We've had an annual contract with Level since we installed a new HVAC system with them, a few years ago. The service is always excellent (and friendly). Ryan is great as a tech - courteous, efficient, fast, thorough. And UNLIKE the guys at the car dealership who be...
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We've had an annual contract with Level since we installed a new HVAC system with them, a few years ago. The service is always excellent (and friendly). Ryan is great as a tech - courteous, efficient, fast, thorough. And UNLIKE the guys at the car dealership who beg for great reviews (you know the type - "please give me a 5; I need this job"), Ryan just handed me the card and said, "We're using reviewbuzz, now, so if you could go online and give us your feedback, I'd appreciate it." You can be that confident when you know you're doing a great job! Kudos to the entire team!
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By Nelson O. on 02/23/17
Ryan M. listened to my concerns, then thoroughly inspected my new heating system to ensure that it was working properly.

By Doug J. on 02/22/17
Hats off to a job well done!

By Doug J. on 02/22/17
Don S. and Steve S. Just installed my new HVAC system and I can't say enough good about them. I wish I could give more than 5 stars. They are exemplary employee's and should be commended for being such a great representative of Level. I enjoyed meeting them and fel...
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Don S. and Steve S. Just installed my new HVAC system and I can't say enough good about them. I wish I could give more than 5 stars. They are exemplary employee's and should be commended for being such a great representative of Level. I enjoyed meeting them and felt good letting them in my home. I am a new customer of Level and am very pleased I chose them to be my service provider.
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By mike t. on 02/22/17
Steve T was great. He took all the time I needed to explain the new furnace & a/c unit, new safety features and how to program the new thermostats. His knowledge of the equipment was off the chart.

By Mike T. on 02/22/17
Was not that excited about having to put in a new furnace and a/c unit but after 17 years I guess they had to fail at some point. Mack &* Charlie were very professional, arrived right on time and everything was installed properly and the place was cleaner when they...
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Was not that excited about having to put in a new furnace and a/c unit but after 17 years I guess they had to fail at some point. Mack &* Charlie were very professional, arrived right on time and everything was installed properly and the place was cleaner when they were finished than before they started. I have a real trust in Level and a service provider I know I can count on. Thanks!!!
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By Mike S. on 02/22/17
I appreciate the professionalism and care you all have for us as a customer!!! As I have stated before Level Home Services has made our home more comfortable and much quieter and without a higher utility bill. A worrhwhile investment!!! Thank you!!!

By Christine on 02/22/17
Taylor P serviced my tankless hot water heater today. He was a very respectful young man. He was quick, efficient, clean and took his time explaining the entire process to me. Taylor is an asset to Level Home Services.The reason this company has been in business so...
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Taylor P serviced my tankless hot water heater today. He was a very respectful young man. He was quick, efficient, clean and took his time explaining the entire process to me. Taylor is an asset to Level Home Services.The reason this company has been in business so long is because of employees like Taylor.
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By Anna B. on 02/22/17
I was so impressed with the service and professionalism shown by the staff that I plan to always use Level Home Serices in the future

By Darlene P. on 02/21/17
I have been a customer of Level Heating for five years and they are by far the very best.
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CALL TO SCHEDULE
410-939-0110

Select any employee to see all their reviews.

Daniel L
Rating:
90 total reviews!
Steve T
Rating:
81 total reviews!
Barb B
Customer Service Rep.
Rating:
(45 total reviews)
Suzzie S
Customer Service Rep.
Rating:
(37 total reviews)
Taylor P
Rating:
(79 total reviews)
Jeremy K
Rating:
(72 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Level Home Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Level Home Services. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
410-939-0110
Suzzie S has a 5-Star average rating and a total of 37 total reviews
37 total reviews
I have been working for Level Home Services as a CSR for 5 years. I especially feel a great connection with all my co-workers. It's a great place to work where customer service is not only valued but guaranteed.
By Ted E. on 02/07/17
On time. Explained what he found and offered suggestions to have issue repaired.

By Edward B. on 01/29/17
Very good. We don't live here as our primary residence. We received an 11am to 3pm window. Service arrived at 3:30pm.

By Glenda L. on 01/27/17
Can't say enough about Level Home Services - they are absolutely wonderful. From the moment I contacted them to get a quote on a new HVAC they have been professional, courteous and helpful. The technicians a awesome and spend more than 5 minutes checking out your s...
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Can't say enough about Level Home Services - they are absolutely wonderful. From the moment I contacted them to get a quote on a new HVAC they have been professional, courteous and helpful. The technicians a awesome and spend more than 5 minutes checking out your system and they explain their work. Great company! I am very satisfied!
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By Linda K. on 10/28/16
We are happy with our switch to Level Home Services. From the first phone call to ask questions and schedule service to the first appointment itself, we have encountered friendly professionals whose customer service attitude is obvious and welcome. Our only regre...
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We are happy with our switch to Level Home Services. From the first phone call to ask questions and schedule service to the first appointment itself, we have encountered friendly professionals whose customer service attitude is obvious and welcome. Our only regret is that we did not make this change a long time ago.
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By Linda K. on 10/14/16
For at least 20 years, we had dealt with the same company for maintenance of our furnace and A/C system, but their prices and lack of customer service prompted us to look around for something better. We have found something a lot better, both in price and customer ...
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For at least 20 years, we had dealt with the same company for maintenance of our furnace and A/C system, but their prices and lack of customer service prompted us to look around for something better. We have found something a lot better, both in price and customer service. From our first phone call with Suzie to the first service appointment with Rob, we have encountered a much-appreciated Level (!) of friendly professionalism that made it easy for us to sign a multi-year contract. My only regret is not making the move to Level years ago.
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By Carol Y. on 07/10/16
I've been with Level for 9 yrs. Jeremy has been the one that I've always requested for my services because he has always given me such excellent service and always so respectful and kind. He goes out of his way to explain things to me whenever I have a question.

By Carol Y. on 07/07/16
Jeremy did and always does an excellent job. He is always very professional, polite and respectful. He always has time to answer any questions that I might have for him. He is always on time.

By ED M. on 06/18/16
From the customer service scheduling the appointment to the installation of the new water heater, it was an excellent experience. Taylor P. was on time, professional, gave me 5 options and explained everything to me. His assistant-Jesse B. arrived shortly after, on...
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From the customer service scheduling the appointment to the installation of the new water heater, it was an excellent experience. Taylor P. was on time, professional, gave me 5 options and explained everything to me. His assistant-Jesse B. arrived shortly after, once I decided on the new water heater. There was no mess afterwards, you'd never know the replaced the water heater and he also offered to check anything else. A job well done from start to finish. Thank you!
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By ED M. on 06/17/16
I'm very satisfied with Level! Your tech Taylor P. Came out to replace my water heater. He was on time, knew his stuff and presented me with 5 quotes/options from top of the line to basic water heaters. It took about 3 hours for the entire installation. I would rec...
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I'm very satisfied with Level! Your tech Taylor P. Came out to replace my water heater. He was on time, knew his stuff and presented me with 5 quotes/options from top of the line to basic water heaters. It took about 3 hours for the entire installation. I would recommend Level to anyone who wants quality service and very competitive pricing. I'm a happy customer, thank you Team Level!
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By Louis B. on 06/03/16
Jeremy , from Level was thorough and efficient. He did a great job.

By Jim C. on 05/18/16
Level Heating has consistently exceeded my expectations. Everyone has been a pleasure to work with.

By Jim C. on 05/17/16
Level converted my house to gas and replaced my entire HVAC system, including ductwork and a tankless water heater. Every single person I encountered from Steve in sales, through all of the office staff, to the technicians who did the work were simply terrific. Ste...
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Level converted my house to gas and replaced my entire HVAC system, including ductwork and a tankless water heater. Every single person I encountered from Steve in sales, through all of the office staff, to the technicians who did the work were simply terrific. Steve spec'ed out a system that I am very happy with in terms of cost and performance. The ladies in the office were courteous, considerate, and helpful. The technicians who did the work were skilled and thorough.. Each of them arrived on time, explained clearly what they were doing and how long it would take. They were at all times considerate of the fact that they were working in my home and left the work areas neater than they were before the work began. This project exceeded my expectations in every way. Five stars, definitely.
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By William K. on 04/12/16
very satisfied with mike service call and communation with suzzie

By Stuart B. on 03/28/16
DJ was GREAT!

By Stuart B. on 03/25/16
This company is as good as it gets. Most professional and reliable I have dealt with. The technician, DJJ, was fantastic. Don't even think about using another company.

By Denise T. on 03/19/16
I have used Level for years but I have to say they get friendlier and more responsive every year. I decided to have service done on my air conditioning with this hot spring weather. Steve explained everything he was doing thoroughly and gave me all my options. He g...
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I have used Level for years but I have to say they get friendlier and more responsive every year. I decided to have service done on my air conditioning with this hot spring weather. Steve explained everything he was doing thoroughly and gave me all my options. He gave me immediate quotes on some other work as well. He was on time and gave me all the time I needed to understand what was going on. I could not say anything better about these people.
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By Brishen W. on 03/06/16
Very professional and quality oriented company. 100% recommend them.

By Claire R. on 03/04/16
Had my old home unit "tune up" and new split system cleaning. Justin came on time, was respectful, efficient, and thorough! He noted some issues on our old home unit, and was more than willing to spend the time explaining the issues, pricing out the cost to fix, et...
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Had my old home unit "tune up" and new split system cleaning. Justin came on time, was respectful, efficient, and thorough! He noted some issues on our old home unit, and was more than willing to spend the time explaining the issues, pricing out the cost to fix, etc - Will continue to both use and recommend Level for both hvac and plumbing! I've never used their electric services.
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By Warren P. on 02/02/16
Arrived on time. Professional. Efficient. Very pleased with service.

By Derecj T. on 01/30/16
Excellent service.
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