CALL TO SCHEDULE
(847) 550-3801
By Remodeling plus - Doug N. on 02/13/18
horrible stay away

By Fleming, P. on 02/13/18
I like your service people for there knowledge and ability to communicate well. The only thing I need is a battery wing nut that was supposed to be mailed to me. I gave the tech my marine battery wing nut to complete the job. This is no reflection on him or your CO...
(View More)
I like your service people for there knowledge and ability to communicate well. The only thing I need is a battery wing nut that was supposed to be mailed to me. I gave the tech my marine battery wing nut to complete the job. This is no reflection on him or your CO. it is a small item to complete a great job!!
(View Less)

By Dan A. on 02/12/18
2/12/2018: Had scheduled a service call, with Jeremy, for an estimate on replacing a water heater. Due to the snow storm on Friday 2/9, Jeremy called and said he was down 2 techs and wanted to reschedule my appt to Monday 2/12 between 8:00-8:30am. At 8:45 i called ...
(View More)
2/12/2018: Had scheduled a service call, with Jeremy, for an estimate on replacing a water heater. Due to the snow storm on Friday 2/9, Jeremy called and said he was down 2 techs and wanted to reschedule my appt to Monday 2/12 between 8:00-8:30am. At 8:45 i called and spoke w/ Jeremy to ask when the tech would arrive. To my surprise he said it was going to be another 1-1 1/2 hours before someone would arrive as they were on an emergency call. I asked why nobody bothered to call me and let me know they were going to be late and was told they wanted to finish the emergency call they started yesterday. It should have been common courtesy to call me ahead of time to let me know the tech would be late as I know emergencies happen. But instead I had to call and find out the status of my appt. Hopefully this emergency call was worth more than the $1600 estimate, since the $49 service fee probably would have locked me into choosing Lake Cook Plumbing for the repair. Needless to say, I plan to take my business to someone who can provide the simple customer service I expect from a reputable business.
(View Less)

By Wessberg, T. on 02/12/18
Mike E. was my tech, very polite and was able to repair my water heater leak and check the hot water throughout the house. They came over within an hour of my call which was greatly appreciated. Thank you.

By Hund, T. on 02/07/18
It was a pleasure to have the Lake Cook Plumber, Michael, in my home to service two areas: leaking PVC pipe; clean and inspect my tankless water heater. He took his time and made sure all was well when he finished. Besides good work ethics, Michael has a very amiab...
(View More)
It was a pleasure to have the Lake Cook Plumber, Michael, in my home to service two areas: leaking PVC pipe; clean and inspect my tankless water heater. He took his time and made sure all was well when he finished. Besides good work ethics, Michael has a very amiable manner. What I liked about the company is their policy to send a picture and profile of the person about to enter my home.
(View Less)

By Ploessl, J. on 02/04/18
A bit pricey, but excellent service & professionalism!

By Rudnicki, J. on 02/03/18
You are well prepaird

By Rudnicki, J. on 02/03/18
Mike did a very good Jon he knew what was need and took care of the problem thanks Mike and the company.

By Fleming, P. on 02/01/18
the service was fast and clean. I have used this company for 4 service calls so far and will use them again and again they have it figured out!!!

By Wheeler, M. on 01/31/18
I appreciated the professional treatment, along with the "I'm giving you all the options" attitude. I didn't feel robbed, I felt appreciative for the friendly service.

By Lewin, Vanessa and T. on 01/29/18
We have had several instances where we needed a plumber, including a broken sump pump(flooded basement) and a washing machine overflowing and pumping water an inch deep in the immediate area. Needless to say, when you need a plumber, this is the first place we call...
(View More)
We have had several instances where we needed a plumber, including a broken sump pump(flooded basement) and a washing machine overflowing and pumping water an inch deep in the immediate area. Needless to say, when you need a plumber, this is the first place we call. Mike came out this last incident and was able to diagnose a washing machine issue immediately. He also was able to detach a rusted connection(natural gas) so we will be able to install the replacement dryer. Overall, 5 stars..
(View Less)

By Hren, J. on 01/25/18
No hassle professional service. Would highly recommend.

By Hren, J. on 01/24/18
Very quick and professional service from the scheduling to the plumber!

By Urzedowski, K. on 01/24/18
Mike *. did a great job on my faucet. He was professional, completed the work efficiently and cleaned up the sink.

By Peterson, Ray D. on 01/20/18
Always polite, prompt, and professional. Jeremy arranged our repair quickly and Mike did a fantastic job. This is the second time we have used Lake Cook Plumbing and will return again when needed. Highly recommended for jobs big or small.

By Martinez, S. on 01/19/18
Brian was very knowledgeable, kind and patient. Explained everything about what he was doing and gave me additional suggestions for future upkeep, which I found extremely helpful. Jackie was the first person I encountered over the telephone representing the compa...
(View More)
Brian was very knowledgeable, kind and patient. Explained everything about what he was doing and gave me additional suggestions for future upkeep, which I found extremely helpful. Jackie was the first person I encountered over the telephone representing the company. She was exceptionally professional, pleasant and thorough, in her explanations about the service, when I asked questions. She made me feel like the company truly cares about their customers. Because of these 2 people, I will recommend Lake Cook Plumbing to all my friends and neighbors. I will also be happy to call them again in the future, if I have any more pluming needs. Thank you all so much for the quick service, and professionalism and reason charges.
(View Less)

By Martinez, S. on 01/19/18
I really liked Brian. He was very knowledgeable, friendly and super professional. I Also especially liked Jackie. She was the first person I encountered and she was just fantastic. She made me feel that your company cares about their customer. I will definitely...
(View More)
I really liked Brian. He was very knowledgeable, friendly and super professional. I Also especially liked Jackie. She was the first person I encountered and she was just fantastic. She made me feel that your company cares about their customer. I will definitely refer people to this company. I will also call them with any pluming need I may have in the future. I will also request Brian for the service..
(View Less)

By Wheeler, M. on 01/19/18
The technician was awesome. He was very well informed. He was on time, and ready to work...with all the parts needed on his truck. I had a VERY messed up access to my water heater, and he came up with a plan right away. It was such a pleasure working with him. I lo...
(View More)
The technician was awesome. He was very well informed. He was on time, and ready to work...with all the parts needed on his truck. I had a VERY messed up access to my water heater, and he came up with a plan right away. It was such a pleasure working with him. I look forward to working with them again.
(View Less)

By Bloomberg, J. on 01/19/18
I'm not pleased overall with LakeCook Plumbing. The first time I scheduled you, you were a no-show because I got bumped for more pressing work. I decided to give you a 2nd chance, you showed up on time and the work was completed quickly (45min) but I was shocked ...
(View More)
I'm not pleased overall with LakeCook Plumbing. The first time I scheduled you, you were a no-show because I got bumped for more pressing work. I decided to give you a 2nd chance, you showed up on time and the work was completed quickly (45min) but I was shocked with a $400+ bill for 45 minutes of work. The plumber that was at my house was unable to explain the bill, the invoice only had a single line item. So I called the office to have some explanation of the bill and the woman that answered said she was unable to explain the bill and would have someone call me. That call never came. It has been 7 days. I will not be recommending LakeCook Plumbing nor using you again. In fact I will be doing the opposite. The work done was simply replacing a cartridge in my shower
(View Less)

By Catania, A. on 01/17/18
Outstanding service in an emergency situation! Quick response and the problem was corrected.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
(847) 550-3801

Customer service is always a top priority at Lake Cook Plumbing Service, Inc.. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.