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By John M. on 02/16/18
I would recommend this company to anyone. Mike B . was very professional & a pleasure to work with. He arrived promptly for an emergency 2 days before Christmas.

By Noote, B. on 02/15/18
I have worked with this company numerous times both for my real estate clients and my own personal rentals. They are always courteous and they take the time to explain the problem. They also give me options and have recommended a repair versus replacement saving me...
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I have worked with this company numerous times both for my real estate clients and my own personal rentals. They are always courteous and they take the time to explain the problem. They also give me options and have recommended a repair versus replacement saving me money on several occasions. They are honest, punctual and very professional!
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By Chapin, B. on 02/15/18
What I love about Mike from Lake-Cook is that he patient and clearly explains the issue, which helps me maintain our home better over the long haul. He has done a number of repairs in our old home over the years. He is analytic, thorough, and efficient.

By Tom W. on 02/14/18
Mike B came out, crawled through my incredibly nasty crawl space, identified the issue (burst pipe), and then was able to repair it quickly. He confirmed it was no longer leaking and then took the extra time to turn on my water heater, which was what we originally ...
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Mike B came out, crawled through my incredibly nasty crawl space, identified the issue (burst pipe), and then was able to repair it quickly. He confirmed it was no longer leaking and then took the extra time to turn on my water heater, which was what we originally thought the problem was, and made sure it fired up before he left. The whole time he was extremely friendly and for the amount of work that was done, was very reasonable cost. I've had Mike do repairs before and it was the same great work. Mike is not only a fantastic plumber, but is friendly, courteous, and has an amazing work ethic. If there were more stars to give, I'd give them to him.
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By Remodeling plus - Doug N. on 02/13/18
horrible stay away

By Fleming, P. on 02/13/18
I like your service people for there knowledge and ability to communicate well. The only thing I need is a battery wing nut that was supposed to be mailed to me. I gave the tech my marine battery wing nut to complete the job. This is no reflection on him or your CO...
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I like your service people for there knowledge and ability to communicate well. The only thing I need is a battery wing nut that was supposed to be mailed to me. I gave the tech my marine battery wing nut to complete the job. This is no reflection on him or your CO. it is a small item to complete a great job!!
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By Dan A. on 02/12/18
2/12/2018: Had scheduled a service call, with Jeremy, for an estimate on replacing a water heater. Due to the snow storm on Friday 2/9, Jeremy called and said he was down 2 techs and wanted to reschedule my appt to Monday 2/12 between 8:00-8:30am. At 8:45 i called ...
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2/12/2018: Had scheduled a service call, with Jeremy, for an estimate on replacing a water heater. Due to the snow storm on Friday 2/9, Jeremy called and said he was down 2 techs and wanted to reschedule my appt to Monday 2/12 between 8:00-8:30am. At 8:45 i called and spoke w/ Jeremy to ask when the tech would arrive. To my surprise he said it was going to be another 1-1 1/2 hours before someone would arrive as they were on an emergency call. I asked why nobody bothered to call me and let me know they were going to be late and was told they wanted to finish the emergency call they started yesterday. It should have been common courtesy to call me ahead of time to let me know the tech would be late as I know emergencies happen. But instead I had to call and find out the status of my appt. Hopefully this emergency call was worth more than the $1600 estimate, since the $49 service fee probably would have locked me into choosing Lake Cook Plumbing for the repair. Needless to say, I plan to take my business to someone who can provide the simple customer service I expect from a reputable business.
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By Wessberg, T. on 02/12/18
Mike E. was my tech, very polite and was able to repair my water heater leak and check the hot water throughout the house. They came over within an hour of my call which was greatly appreciated. Thank you.

By Hund, T. on 02/07/18
It was a pleasure to have the Lake Cook Plumber, Michael, in my home to service two areas: leaking PVC pipe; clean and inspect my tankless water heater. He took his time and made sure all was well when he finished. Besides good work ethics, Michael has a very amiab...
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It was a pleasure to have the Lake Cook Plumber, Michael, in my home to service two areas: leaking PVC pipe; clean and inspect my tankless water heater. He took his time and made sure all was well when he finished. Besides good work ethics, Michael has a very amiable manner. What I liked about the company is their policy to send a picture and profile of the person about to enter my home.
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By Ploessl, J. on 02/04/18
A bit pricey, but excellent service & professionalism!

By Rudnicki, J. on 02/03/18
You are well prepaird

By Rudnicki, J. on 02/03/18
Mike did a very good Jon he knew what was need and took care of the problem thanks Mike and the company.

By Fleming, P. on 02/01/18
the service was fast and clean. I have used this company for 4 service calls so far and will use them again and again they have it figured out!!!

By Wheeler, M. on 01/31/18
I appreciated the professional treatment, along with the "I'm giving you all the options" attitude. I didn't feel robbed, I felt appreciative for the friendly service.

By Lewin, Vanessa and T. on 01/29/18
We have had several instances where we needed a plumber, including a broken sump pump(flooded basement) and a washing machine overflowing and pumping water an inch deep in the immediate area. Needless to say, when you need a plumber, this is the first place we call...
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We have had several instances where we needed a plumber, including a broken sump pump(flooded basement) and a washing machine overflowing and pumping water an inch deep in the immediate area. Needless to say, when you need a plumber, this is the first place we call. Mike came out this last incident and was able to diagnose a washing machine issue immediately. He also was able to detach a rusted connection(natural gas) so we will be able to install the replacement dryer. Overall, 5 stars..
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By Hren, J. on 01/25/18
No hassle professional service. Would highly recommend.

By Hren, J. on 01/24/18
Very quick and professional service from the scheduling to the plumber!

By Urzedowski, K. on 01/24/18
Mike *. did a great job on my faucet. He was professional, completed the work efficiently and cleaned up the sink.

By Peterson, Ray D. on 01/20/18
Always polite, prompt, and professional. Jeremy arranged our repair quickly and Mike did a fantastic job. This is the second time we have used Lake Cook Plumbing and will return again when needed. Highly recommended for jobs big or small.

By Martinez, S. on 01/19/18
Brian was very knowledgeable, kind and patient. Explained everything about what he was doing and gave me additional suggestions for future upkeep, which I found extremely helpful. Jackie was the first person I encountered over the telephone representing the compa...
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Brian was very knowledgeable, kind and patient. Explained everything about what he was doing and gave me additional suggestions for future upkeep, which I found extremely helpful. Jackie was the first person I encountered over the telephone representing the company. She was exceptionally professional, pleasant and thorough, in her explanations about the service, when I asked questions. She made me feel like the company truly cares about their customers. Because of these 2 people, I will recommend Lake Cook Plumbing to all my friends and neighbors. I will also be happy to call them again in the future, if I have any more pluming needs. Thank you all so much for the quick service, and professionalism and reason charges.
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