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By Jeanne Queret A C. on 10/26/19
no comment

By Ashley Schubert A C. on 10/08/19
Great! Super salesman!

By Tiffany MCRorie A C. on 08/20/19
We had just moved into our newly built home and had well water . My in-laws when with Kinetico along with many other's in our neighborhood and we heard great things about this company. When we were called back after the inquiry the woman was very sweet and got us a...
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We had just moved into our newly built home and had well water . My in-laws when with Kinetico along with many other's in our neighborhood and we heard great things about this company. When we were called back after the inquiry the woman was very sweet and got us an appointment right away. Chris came out the next day after that call and he was very knowledgeable in the testing of the water. He explained things step by step of what he was testing for and how the results came out. He made it to where I even understood what was going on. He wasn't your typical salesman and up sales everything he just recommends what you are trying to achieve in your water. My dogs even likes him. We were set up within a few days to have our system in ( which was a Saturday) and the technician was also nice and explained the whole process as he was installing it. Chris also came out to check to make sure everything was going well!!
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By Vikkie Loeffler A C. on 08/15/19
No comment

By Roger Leahey A c. on 08/08/19
I am very pleased with my new top-of-the-line Kinetico “Premier Series” water softener, but the installation process was a son-of-a-bitch. A “non-electric” device is the way to go. Florida has hundreds of short power outages a month, and my previous ele...
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I am very pleased with my new top-of-the-line Kinetico “Premier Series” water softener, but the installation process was a son-of-a-bitch. A “non-electric” device is the way to go. Florida has hundreds of short power outages a month, and my previous electric model would lose its mind frequently. Sure, I suppose I could have bought yet another $130 UPS for it to add to my collection, but no thanks! A year or two ago, I researched the difference between softeners that use salt and those that didn’t. I saw that those saltless softeners had disadvantages which are not spoken of in their ads. I concluded that a saltless softener was a “fake” softener. I should be mentioned that my new Kinetico uses only a smidgen of salt compared to my old Eco softener. I was unprepared for the installation process – my fault as I should have clarified what was going to happen. Having bought appliances like washing machines, dishwashers, and mattresses, I supposed that the old softener would be taken away. I soon found out, no; that was my problem! No big deal, as all you have to do is move it to the curb for the trash man. But, my fully-loaded softener (Eco brand from Costco) weighed 320 lbs.! It had to be emptied, or the trash man wouldn’t take it. This all-in-one unit was always difficult to refill as the salt opening was small. I had to empty the thing with gloved hands or with a small scoop, reaching my arm down into the thing as far as it could go. Then, you find the salt pellets end and you encounter a hard salt “sludge,” which I had to break up with a narrow shovel. And then, it still had a 50 lb. un-removable “resin” tank, so you have to call the trash people to let them know to expect this overweight trash item. With all the valves on my old setup, I wasn’t sure if the city water inlet valve, buried beneath my front lawn, had to be shut off. Yes, it did. Again, my problem. So – you first need to know where it is located. I’m willing to bet lots of homeowners may not have a clue where it is. Had I not known its location, the installation would have come to a standstill and a search party initiated. After removing the overgrown turf, under which the cover was completely hidden, I removed the lid and saw Florida sand filling the access hole up to the top. The valve was quite far down, and I had to dig out a full 5-gallon bucket of sand, on my hands and knees, to expose the valve. Between emptying the softener and uncovering the shut-off valve, I estimate I did two hours and a half hours of hard labor, during which I was sweating like a pig. I would say that many homeowners are not physically able or willing to go through this installation process. Kinetico is a great system, but it cost a king’s ransom. During the installation, I am thinking, “For this price, can’t Kwater hire a part-time kid to do the grunt work?” If I owned Kwater, I would make some changes.
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By Butch Stevens A C. on 08/06/19
Great service and when i had a install issue they came the next morning to repair. Great service and product.

By Barbara Fifield A L. on 07/12/19
Honest and knowledgable salesman.

By Rob DeViere A C. on 07/08/19
Promised e-mail with water quality results and never received. System very expensive and salesperson did not follow up, including providing water quality report, as promised. They also push water softener systems versus newer salt-less, water conditioning technology.

By Geoffrey Hicks A L. on 06/18/19
Good experience, and explanations of the needed system components! Larry F. is a good representative for your company... and I would recommend him for others that want to know what's really in their water, and how to best address it.

By Carolyn Stock A. on 06/10/19
Christina was very prompt and ever so helpful in answering the questions I had. Very thorough and no pressuring me to buy at all. Very professional presentation.

By Jodi Gromek A L. on 06/07/19
Larry was great! He listened to our concerns and what we wanted in a water system, tested our water and set up a system that we are very happy with. We look forward to getting our system installed! Larry was very nice to work with, he likes people and it shows. H...
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Larry was great! He listened to our concerns and what we wanted in a water system, tested our water and set up a system that we are very happy with. We look forward to getting our system installed! Larry was very nice to work with, he likes people and it shows. He has a great sense of humor and knows his water system!
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By Deborah Pfalzgraf A C. on 05/31/19
Friendly,polite and respectful.

By Paul Certeza A n. on 05/13/19
Larry very knowledgeable with Kinetico product. Visual aides very informative about how system works. Units are expensive but seem to be above and beyond other softener systems. We are still deciding whether to purchase system.

By Jeff Moser A C. on 05/11/19
No Comment

By Sherry Romine A C. on 04/19/19
I was pleased with representative that came to my home (Christina) she took the time to let me ask questions and explained everything I needed to know about the system that would be suitable for my home..she also went over the pricing and options for payment.i am g...
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I was pleased with representative that came to my home (Christina) she took the time to let me ask questions and explained everything I needed to know about the system that would be suitable for my home..she also went over the pricing and options for payment.i am glad I inquired about this type of water treatment..its very unlike all the others..it makes good sense to me and the only thing holding me back is the cost..when im ready to make a decision im sure I will be calling on them again.. more
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By Jonathan & Monica Miles A C. on 04/05/19
Great customer service and Chris explains great about water system.if you need excellent water you should try kwater system.

By Karen Clarke A L. on 04/04/19
Larry is a great salesman. Wonderful presentation and explanation of products. Can’t wait to get my system!

By Randi Schaefer A C. on 03/22/19
Chris was very knowledgeable and nice to work with. Although we have not made a decision yet, I would recommend calling this company for their customer service and understanding about your water needs.

By Donnie C. on 03/17/19
Larry was very knowledgeable about the filter system explained everything thoroughly and a very pleasant guy had a great time talking with him you can tell he loves his job.

By Denise K. on 03/06/19
Thanks for the response
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Select any employee to see all their reviews.

Larry F
Rating:
32 total reviews!
Christina
Rating:
17 total reviews!
Samantha J
Customer Service Rep.
Rating:
(8 total reviews)
Connie
Customer Service Rep.
Rating:
(5 total reviews)
Jim Y
Rating:
(11 total reviews)
Tod L
Rating:
(10 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Kwater Treatment has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Tod L has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
10 total reviews
With his printing industry background Tod is now using his experience in advertising and marketing at Kwater.
By John Schultz A T. on 05/18/18
Both Todd and Chris were very knowledgeable about the product. They were thorough in explaining all the options available . We checked with family and friends who have the K water system by Kinetico, and everyone highly recommend it. We are purchasing the system ...
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Both Todd and Chris were very knowledgeable about the product. They were thorough in explaining all the options available . We checked with family and friends who have the K water system by Kinetico, and everyone highly recommend it. We are purchasing the system today. Excited to have soft clean water in my new home here in Florida. It may seem expensive in the short term, but in the long run if you having to replace appliances and faucets etc. due to the damage done by hard water: the unit pays for itself! Hard water is for the birds and gators!
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By Gordon Haerer A T. on 04/29/18
very informative.Salesman did an excellent job! Learned a lot about water systems

By Ralph Mills A T. on 04/27/18
Tod was friendly, congenial and seemed to know his product. He arrived on time, worked efficiently and answered all our questions. My only negative comment is that there is a substantial push at the end of the water analysis and product presentation to buy immediat...
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Tod was friendly, congenial and seemed to know his product. He arrived on time, worked efficiently and answered all our questions. My only negative comment is that there is a substantial push at the end of the water analysis and product presentation to buy immediately. I've dealt with water treatment people before and this didn't surprise me. It did annoy me.
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By Eric Bergstrom A T. on 03/04/18
Tod was knowledgeable and easy to deal with. Installer Don was a true craftsman and very meticulous. Gave me a detailed review of what and how he installed. He takes great pride in his work and it shows. I would recommend Tod and company to people I care about with...
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Tod was knowledgeable and easy to deal with. Installer Don was a true craftsman and very meticulous. Gave me a detailed review of what and how he installed. He takes great pride in his work and it shows. I would recommend Tod and company to people I care about with no hesitation. Thank you guys !!!
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By Jason Sabarese A T. on 02/28/18
Great

By Jerry Byerly A T. on 02/14/18
Very obvious Tod is an employee who truly loves his line of work, as he gave outstanding educational information about Kenitico Water Systems, no pressure to buy, extremely honest and trustworthy....a rare encounter in today's society; very much appreciated. Since...
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Very obvious Tod is an employee who truly loves his line of work, as he gave outstanding educational information about Kenitico Water Systems, no pressure to buy, extremely honest and trustworthy....a rare encounter in today's society; very much appreciated. Sincerely enjoyed having him in our home and appreciate the time he spent with us. He left no stone unturned.
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By Nicholas Cessairo A J. on 12/14/17
This system was installed yesterday and does exactly what I was told it would do. Tod and Jim were both very professional and I am looking forward to years of quality soft water in my home.

By Nicholas Cessairo A J. on 12/14/17
This system was installed yesterday and does exactly what I was told it would do. Tod and Jim were both very professional and I am looking forward to years of quality soft water in my home.

By Cindi Rarick A T. on 02/13/17
After doing my own research on water systems, I was surprised at how much Ilearned from Todd. I thought I knew everything about how the system cleaned. This system is leagues more advanced than the rest. Saves water, loads of salt, cleanes with soft water rather ...
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After doing my own research on water systems, I was surprised at how much Ilearned from Todd. I thought I knew everything about how the system cleaned. This system is leagues more advanced than the rest. Saves water, loads of salt, cleanes with soft water rather than hard.So many pluses. All around great experience and love this system. Really don't know how I will act to have clean hair, clothes and no more orange tub, sink or toilet. If you have yucky water, you really need this system.
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By Geneva Hesher A - T. on 12/09/16
The KWater team that explained the system to me was precise, clear spoken and put it on my level of understanding. I have not decided at this point whether to get the system or not, but I want to commend your sales team that visited me today. They were great and ma...
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The KWater team that explained the system to me was precise, clear spoken and put it on my level of understanding. I have not decided at this point whether to get the system or not, but I want to commend your sales team that visited me today. They were great and made me understand exactly how the system worked, what it would do for my house and especially were not pushy sales people. They laid out the facts and left it to me to make my own decision. I appreciate that and would recommend this team for anyone that was interested in the Kwater system. Thank you.
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