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By Dave St Pierr A C. on 05/10/20
Way to expensive for most families

By Gary Gold A C. on 05/08/20
knowlegable and professional great follw up and customer service

By Sarah Berry-Barden A C. on 04/20/20
This is my third system and they work great.

By Joe Stainer A C. on 03/12/20
Chris came out and did a water test. He then explained what we have....and equipment he could offer to correct our problems. He was courteous, affable, and knowledgeable....what more can one ask?

By Jeff Douglas A L. on 02/14/20
The seevice was great and fast.

By Alan Clark A L. on 02/03/20
Larry,your representative from kwater, Was very knowledgeable and helpful in understanding how the water treatment system worked. Thanks for having him come by Allen

By Anthony Copelin A C. on 01/15/20
no comment

By Iris Villanueva A C. on 01/06/20
Christina at Kwater provided me with lots of information making it easier on deciding to purchase a Kinetico water system.

By William Hillyer A C. on 01/06/20
no comment

By Fay Lluveres A C. on 12/30/19
Mr. Cory Lock, Water Specialist was very professional, honest, and very kind,he show me that he knows his job, it make me feel confident to try the Kinetico Water Systems in my home. He was very helpful in explaining how the system work, very knowledgeable.. I am w...
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Mr. Cory Lock, Water Specialist was very professional, honest, and very kind,he show me that he knows his job, it make me feel confident to try the Kinetico Water Systems in my home. He was very helpful in explaining how the system work, very knowledgeable.. I am willing to give it a try kinetico Water System...
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By Bill Bennett A L. on 12/27/19
no comment

By Robert Cox A C. on 12/19/19
Water Specialist Cory was very professional and prompt as he was on time for our scheduled appointment. When he arrived, Cory explained the process and tested my tap water, and afterwards made a few recommendations. He was never pushy or high pressured at all. He...
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Water Specialist Cory was very professional and prompt as he was on time for our scheduled appointment. When he arrived, Cory explained the process and tested my tap water, and afterwards made a few recommendations. He was never pushy or high pressured at all. He just provided the information and suggestions. Cory is somewhat new to Kwater but not the industry which helped me make a more informed decision with is knowledge base. He was unsure concerning a few questions, but got answers in a timely manner.
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By Jeanne Queret A C. on 10/26/19
no comment

By Ashley Schubert A C. on 10/08/19
Great! Super salesman!

By Tiffany MCRorie A C. on 08/20/19
We had just moved into our newly built home and had well water . My in-laws when with Kinetico along with many other's in our neighborhood and we heard great things about this company. When we were called back after the inquiry the woman was very sweet and got us a...
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We had just moved into our newly built home and had well water . My in-laws when with Kinetico along with many other's in our neighborhood and we heard great things about this company. When we were called back after the inquiry the woman was very sweet and got us an appointment right away. Chris came out the next day after that call and he was very knowledgeable in the testing of the water. He explained things step by step of what he was testing for and how the results came out. He made it to where I even understood what was going on. He wasn't your typical salesman and up sales everything he just recommends what you are trying to achieve in your water. My dogs even likes him. We were set up within a few days to have our system in ( which was a Saturday) and the technician was also nice and explained the whole process as he was installing it. Chris also came out to check to make sure everything was going well!!
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By Vikkie Loeffler A C. on 08/15/19
No comment

By Roger Leahey A c. on 08/08/19
I am very pleased with my new top-of-the-line Kinetico “Premier Series” water softener, but the installation process was a son-of-a-bitch. A “non-electric” device is the way to go. Florida has hundreds of short power outages a month, and my previous ele...
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I am very pleased with my new top-of-the-line Kinetico “Premier Series” water softener, but the installation process was a son-of-a-bitch. A “non-electric” device is the way to go. Florida has hundreds of short power outages a month, and my previous electric model would lose its mind frequently. Sure, I suppose I could have bought yet another $130 UPS for it to add to my collection, but no thanks! A year or two ago, I researched the difference between softeners that use salt and those that didn’t. I saw that those saltless softeners had disadvantages which are not spoken of in their ads. I concluded that a saltless softener was a “fake” softener. I should be mentioned that my new Kinetico uses only a smidgen of salt compared to my old Eco softener. I was unprepared for the installation process – my fault as I should have clarified what was going to happen. Having bought appliances like washing machines, dishwashers, and mattresses, I supposed that the old softener would be taken away. I soon found out, no; that was my problem! No big deal, as all you have to do is move it to the curb for the trash man. But, my fully-loaded softener (Eco brand from Costco) weighed 320 lbs.! It had to be emptied, or the trash man wouldn’t take it. This all-in-one unit was always difficult to refill as the salt opening was small. I had to empty the thing with gloved hands or with a small scoop, reaching my arm down into the thing as far as it could go. Then, you find the salt pellets end and you encounter a hard salt “sludge,” which I had to break up with a narrow shovel. And then, it still had a 50 lb. un-removable “resin” tank, so you have to call the trash people to let them know to expect this overweight trash item. With all the valves on my old setup, I wasn’t sure if the city water inlet valve, buried beneath my front lawn, had to be shut off. Yes, it did. Again, my problem. So – you first need to know where it is located. I’m willing to bet lots of homeowners may not have a clue where it is. Had I not known its location, the installation would have come to a standstill and a search party initiated. After removing the overgrown turf, under which the cover was completely hidden, I removed the lid and saw Florida sand filling the access hole up to the top. The valve was quite far down, and I had to dig out a full 5-gallon bucket of sand, on my hands and knees, to expose the valve. Between emptying the softener and uncovering the shut-off valve, I estimate I did two hours and a half hours of hard labor, during which I was sweating like a pig. I would say that many homeowners are not physically able or willing to go through this installation process. Kinetico is a great system, but it cost a king’s ransom. During the installation, I am thinking, “For this price, can’t Kwater hire a part-time kid to do the grunt work?” If I owned Kwater, I would make some changes.
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By Butch Stevens A C. on 08/06/19
Great service and when i had a install issue they came the next morning to repair. Great service and product.

By Barbara Fifield A L. on 07/12/19
Honest and knowledgable salesman.

By Rob DeViere A C. on 07/08/19
Promised e-mail with water quality results and never received. System very expensive and salesperson did not follow up, including providing water quality report, as promised. They also push water softener systems versus newer salt-less, water conditioning technology.
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CALL TO SCHEDULE
386-206-1006

Select any employee to see all their reviews.

Larry F
Rating:
35 total reviews!
Christina
Rating:
18 total reviews!
Samantha J
Customer Service Rep.
Rating:
(8 total reviews)
Connie
Customer Service Rep.
Rating:
(5 total reviews)
Jim Y
Rating:
(11 total reviews)
Tod L
Rating:
(10 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Kwater Treatment has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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CALL TO SCHEDULE
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Donald L has a 4.5-Star average rating and a total of 21 total reviews
21 total reviews
By Juanita Bejin A C. on 08/24/18
I was on a quest for perfect water in my whole house. Well I found Kwater and they are the solution! It was only a matter of a couple days from the date of purchase to the install. Donald, our service installer, had to create a plan B for the install when he arrive...
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I was on a quest for perfect water in my whole house. Well I found Kwater and they are the solution! It was only a matter of a couple days from the date of purchase to the install. Donald, our service installer, had to create a plan B for the install when he arrived, but the plan he came up with works perfectly for us and our home. He was thorough and kept us informed during the entire process. Chris was our sales guy and he also assisted with the install. These two guys are absolutely the best. We were very pleased from start to finish and are now enjoying the type of water that we dreamed of. No more yellow, smelly, cloudy water for us. Thank you Kwater team!
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By Carol M. on 07/27/18
Donald has always been very courteous and solves our problem. However, the girl in the office sent us the wrong filters and we had to pay an $89 service call to have it straightened out.

By John Schultz I D. on 06/08/18
Donald is thorough and easy to work with. Always enjoy seeing him

By Charles Tautwein I D. on 05/22/18
Installer ,Don, did a great job

By Jerome Childers I D. on 12/15/17
System has been installed for a week now and does exactly what it is supposed to do. No more sulfur smell as well. After dealing with Culligan for years it's actually refreshing for a company to live up to their sales pitch. Time will truly tell how great this syst...
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System has been installed for a week now and does exactly what it is supposed to do. No more sulfur smell as well. After dealing with Culligan for years it's actually refreshing for a company to live up to their sales pitch. Time will truly tell how great this system is but so far so good.
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By James Henry I D. on 08/28/17
Nice product and great install

By Barry & Denise Knotts I D. on 07/10/17
We are so far very happy with how the water feels. I'm about to run my first load of laundry with the new system

By Jason Prather I D. on 05/28/17
(no comment)

By Robert Neely S D. on 05/27/17
(no comment)

By Susan Haines S D. on 05/26/17
When we call, a serviceman comes out right away. They are knowledgeable, helpful and always pleasant! This last visit we just needed our filter checked and shown how to change it, which he did gladly, and he also answered any questions we had and even helped with a...
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When we call, a serviceman comes out right away. They are knowledgeable, helpful and always pleasant! This last visit we just needed our filter checked and shown how to change it, which he did gladly, and he also answered any questions we had and even helped with a referral to have our pump checked. I highly recommend this company.
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By John & Carol McCary I D. on 05/02/17
Excellent service and company. System is very pricey

By Kevin McDuffie S D. on 04/24/17
Just wnated to say great service and professionalism

By William Quirk I D. on 04/21/17
Donald was on time and explained every step in the installation. He was very knowledgeable courteous and professional. Could not be more satisfied

By Tony Orozco S D. on 03/02/17
Great system to start, the service also excellent and the technician really great guy really helpful I'm really happy with product and service I will recommend them to anybody.

By David Peppard S D. on 02/09/17
Donald did a great job installing our water filter system and the new line to the fridge. He was very pleasant and I would recommend him and K-Water to my friends.

By Judy Berner S D. on 02/08/17
I am so happy with kinetico water and the service man was great he is hard worker and very happy man .

By Roberta Reed S D. on 01/27/17
Your service man was very helpful. I would recommend him and the company.

By Richard Marion S D. on 01/19/17
Donald was fantastic. He explained everything to us and answered all my/our questions. Very professional. Would recommend him and the company without reservations.

By Michael Pernal S - D. on 12/05/16
The gentlemen serving our system is very nice and for the most part knowledgeable, but we have severe waters spots not only in the bath tub but coming through our filter 2x refrigerator water (no soap) being used in frig water. Would like to know why we get water s...
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The gentlemen serving our system is very nice and for the most part knowledgeable, but we have severe waters spots not only in the bath tub but coming through our filter 2x refrigerator water (no soap) being used in frig water. Would like to know why we get water spots when we never did with previous system. We need a resolution after spending approx 4500.00 on this system
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By Sandra G. on 11/24/16
We are very happy with the service provided.
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