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By Charles and Ilze A. on 11/30/19
This Review Buzz system sucks BIG time. 2 days ago, it did not work at all. I tried to let ReviewBuzz know of the problem ... no way to contact them. Today, I tried to post at BBB ... got a 404 error. Molly Hall's work rates a 9 ... only if this was the Olympics...
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This Review Buzz system sucks BIG time. 2 days ago, it did not work at all. I tried to let ReviewBuzz know of the problem ... no way to contact them. Today, I tried to post at BBB ... got a 404 error. Molly Hall's work rates a 9 ... only if this was the Olympics could she have gotten a 10.
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By Joanne B. on 11/29/19
Joe from Kotz serviced my furnace this week, great professional service!

By David W. on 11/28/19
(no comment)

By Robert E. on 11/27/19
Molly was my service tech for my annual furnace check up. She was very through and polite. I have always had great technicians from Kotz for many years and Molly continues the tradition. Would recommend Kotz for anyone.

By Cindy H. on 11/27/19
Great service. All technician are really experienced and friendly. Molly came today and she answered my questions. Called 30 minutes before appointment as requested in the notes.

By Shawn C. on 11/23/19
James was great. Showed up early, after calling, and went right to work. He diagnosed a wiring issue, had a good sense of humor and was educational about the solution. Less than an hour later, everything worked.

By Rae R. on 11/23/19
Allen was very professional and explained everything he did. He was very thorough during the furnace maintenance visit.

By Alex P. on 11/22/19
Molly did an excellent job and two days ago I rated her and your company. Molly is very informed and knowledgable.

By William and Dorothy W. on 11/22/19
(no comment)

By Janette A. on 11/22/19
Matt came over as my humidifier was not putting any water into the air I was breathing. He unclogged the line and got it running again. Also had good advice on a room humidifier if I wanted to add that to my bedroom. I was very happy with the service and his attitu...
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Matt came over as my humidifier was not putting any water into the air I was breathing. He unclogged the line and got it running again. Also had good advice on a room humidifier if I wanted to add that to my bedroom. I was very happy with the service and his attitude :) No charge since they had been out recently.
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By Susan V. on 11/21/19
We called Kotz this morning because our furnace wouldn't start. Kelsey said she would send someone out right away and Anthony arrived about 15 minutes later. Anthony inspected the furnace and analyzed the problem quickly and fixed it. He thoroughly explained what h...
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We called Kotz this morning because our furnace wouldn't start. Kelsey said she would send someone out right away and Anthony arrived about 15 minutes later. Anthony inspected the furnace and analyzed the problem quickly and fixed it. He thoroughly explained what he had done. We appreciate the quick and wonderful service.
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By John S. on 11/21/19
My experience with these guys has been great. I purchased the three-year maintenance plan and I was pleased to have them call me, not the other way around, to schedule the first maintenance. They seem to be on top of things. When the guy came out to do the maintena...
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My experience with these guys has been great. I purchased the three-year maintenance plan and I was pleased to have them call me, not the other way around, to schedule the first maintenance. They seem to be on top of things. When the guy came out to do the maintenance he was super friendly. He found that one part on one of my furnaces needed to be replaced. Did it truly need that? I have no idea because this is not something I am educated on. My first instinct told me when I purchased the three-year maintenance plan that they would find something that needed to be replaced every time they come out to compensate them for driving out and doing the maintenance. I sure hope this isn’t the case and I guess I will see in the spring when they come back out. Either way I highly recommend this company. Very professional and on top of customer service!
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By David S. on 11/17/19
(no comment)

By Bernard and Margaret L. on 11/16/19
James was here for furnace maintenance on Nov 5th. Very well satisfied. Would recommended him to anyone. M.L.

By Joel H. on 11/14/19
Ryan R. installed a furnace, humidifier and thermostat in our home today. He called before he came. He arrived promptly. He was pleasant and courteous. He wasted no time getting to work and he completed the installation in the amount of time he estimated it would t...
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Ryan R. installed a furnace, humidifier and thermostat in our home today. He called before he came. He arrived promptly. He was pleasant and courteous. He wasted no time getting to work and he completed the installation in the amount of time he estimated it would take. He explained and instructed on the new equipment. Cleaned up the work area well. Very pleased with Ryan and Kotz. Will certainly recommend to neighbors and friends.
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By David C. on 11/14/19
(no comment)

By Kim S. on 11/14/19
Molly from Kotz provided excellent professional service. She serviced my Furnaces in a timely, efficient manner, was very thorough and helpful with any questions I asked. I highly recommend not only Molly but the entire group of professionals at Kotz

By Floyd D. on 11/13/19
Your FaceBook button didn't take me to FaceBook. As far as installing my new toilet, Scott did a great job. But, paying $404 for 2+ labor is a little overboard. I would have cringed at $100/hour. I probably wont ask Kotz to do any more plumbing work here. The...
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Your FaceBook button didn't take me to FaceBook. As far as installing my new toilet, Scott did a great job. But, paying $404 for 2+ labor is a little overboard. I would have cringed at $100/hour. I probably wont ask Kotz to do any more plumbing work here. They did a good job of installing an HVAC system in our home that is heated by a hot water boiler baseboard radiators.
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By Robert M. on 11/13/19
Our sales person Kelsey was very helpful. She immediately got us in touch with the correct people within the company. Our service technician, Joe Burelson, was very prompt. He was friendly and courteous. He went to work and within just a few minutes he pinpointed t...
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Our sales person Kelsey was very helpful. She immediately got us in touch with the correct people within the company. Our service technician, Joe Burelson, was very prompt. He was friendly and courteous. He went to work and within just a few minutes he pinpointed the issue. He was extremely knowledgeable. I would recommend Kotz to anyone. If you can, ask for Joe B. For your service.
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By Florendo M. on 11/13/19
Great service! Cody was so efficient and professional in performing his maintenance work with our Furnace and related equipment. Kotz should hire more technicians in the caliber of Cody Ball!
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Customer service is always a top priority at Kotz Heating Cooling & Plumbing. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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