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By Andrew R. on 01/03/20
Hi, This review is for Matt Burkett and the fantastic service he has provided to me today. I have been fighting some furnace issues for the past few months and finally got to a point where I needed to call in the professionals. Matt was courteous and very knowle...
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Hi, This review is for Matt Burkett and the fantastic service he has provided to me today. I have been fighting some furnace issues for the past few months and finally got to a point where I needed to call in the professionals. Matt was courteous and very knowledgeable and provided me with some tips going forward with my furnace maintenance. One of my best ever experiences with a repair company and maintenance specialist as a homeowner. Thanks Matt and thanks Kotz! Cheers, Andrew Rahaman
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By Biskner on 12/18/19
Efficient and polite. So grateful.

By Biskner on 12/18/19
So compassionate and helpful.

By Laura T. on 12/18/19
Eric was very personable and polite, did high quality work, explained everything clearly and went above and beyond what was expected. He did an exceptional job.

By Tayana K. on 12/16/19
very helpful

By Gareth R V. on 12/11/19
We called Kotz this morning because our furnace wouldn't start. Kelsey said she would send someone out right away and Anthony arrived about 15 minutes later. Anthony inspected the furnace and analyzed the problem quickly and fixed it. He thoroughly explained what h...
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We called Kotz this morning because our furnace wouldn't start. Kelsey said she would send someone out right away and Anthony arrived about 15 minutes later. Anthony inspected the furnace and analyzed the problem quickly and fixed it. He thoroughly explained what he had done. We appreciate the quick and wonderful service.
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By Andrew B. on 12/10/19
Cody did an excellent job. He was very professional and thorough.

By Brock F. on 12/06/19
Allen Kisosondi just came out and service our furnace. He did an excellent job and was very courtesy. I would recommend Allen and Kotz

By Charles and Ilze A. on 11/30/19
This Review Buzz system sucks BIG time. 2 days ago, it did not work at all. I tried to let ReviewBuzz know of the problem ... no way to contact them. Today, I tried to post at BBB ... got a 404 error. Molly Hall's work rates a 9 ... only if this was the Olympics...
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This Review Buzz system sucks BIG time. 2 days ago, it did not work at all. I tried to let ReviewBuzz know of the problem ... no way to contact them. Today, I tried to post at BBB ... got a 404 error. Molly Hall's work rates a 9 ... only if this was the Olympics could she have gotten a 10.
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By Joanne B. on 11/29/19
Joe from Kotz serviced my furnace this week, great professional service!

By David W. on 11/28/19
(no comment)

By Robert E. on 11/27/19
Molly was my service tech for my annual furnace check up. She was very through and polite. I have always had great technicians from Kotz for many years and Molly continues the tradition. Would recommend Kotz for anyone.

By Cindy H. on 11/27/19
Great service. All technician are really experienced and friendly. Molly came today and she answered my questions. Called 30 minutes before appointment as requested in the notes.

By Shawn C. on 11/23/19
James was great. Showed up early, after calling, and went right to work. He diagnosed a wiring issue, had a good sense of humor and was educational about the solution. Less than an hour later, everything worked.

By Rae R. on 11/23/19
Allen was very professional and explained everything he did. He was very thorough during the furnace maintenance visit.

By Alex P. on 11/22/19
Molly did an excellent job and two days ago I rated her and your company. Molly is very informed and knowledgable.

By William and Dorothy W. on 11/22/19
(no comment)

By Janette A. on 11/22/19
Matt came over as my humidifier was not putting any water into the air I was breathing. He unclogged the line and got it running again. Also had good advice on a room humidifier if I wanted to add that to my bedroom. I was very happy with the service and his attitu...
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Matt came over as my humidifier was not putting any water into the air I was breathing. He unclogged the line and got it running again. Also had good advice on a room humidifier if I wanted to add that to my bedroom. I was very happy with the service and his attitude :) No charge since they had been out recently.
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By Susan V. on 11/21/19
We called Kotz this morning because our furnace wouldn't start. Kelsey said she would send someone out right away and Anthony arrived about 15 minutes later. Anthony inspected the furnace and analyzed the problem quickly and fixed it. He thoroughly explained what h...
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We called Kotz this morning because our furnace wouldn't start. Kelsey said she would send someone out right away and Anthony arrived about 15 minutes later. Anthony inspected the furnace and analyzed the problem quickly and fixed it. He thoroughly explained what he had done. We appreciate the quick and wonderful service.
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By John S. on 11/21/19
My experience with these guys has been great. I purchased the three-year maintenance plan and I was pleased to have them call me, not the other way around, to schedule the first maintenance. They seem to be on top of things. When the guy came out to do the maintena...
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My experience with these guys has been great. I purchased the three-year maintenance plan and I was pleased to have them call me, not the other way around, to schedule the first maintenance. They seem to be on top of things. When the guy came out to do the maintenance he was super friendly. He found that one part on one of my furnaces needed to be replaced. Did it truly need that? I have no idea because this is not something I am educated on. My first instinct told me when I purchased the three-year maintenance plan that they would find something that needed to be replaced every time they come out to compensate them for driving out and doing the maintenance. I sure hope this isn’t the case and I guess I will see in the spring when they come back out. Either way I highly recommend this company. Very professional and on top of customer service!
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Customer service is always a top priority at Kotz Heating Cooling & Plumbing. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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