Kotz HC&P Service Pro Troy did a fantastic job of walking me though my HVAC issues and available solutions. He was up front and honest and made every attempt to meet our home and financial needs. I would highly recommend Kotz and it’s service professionals to anyone in need of heating and or cooling service needs. In completing the job, Tim and Dave M. worked hard both indoors and out on a less than perfect day. In less than 5 hours, they were able to get all our heating and cooling systems up and running. Both gentlemen were extremely diligent in their work and more than pleasant to communicate with. Once again Kotz came through with great products and excellent service people. We are very satisfied.
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Brian B was very professional from the start. He came out on an emergency weekend call as we had no hot water. The service call was fairly priced for an after 6pm Sunday call. Brian checked everything and tried to even get us hot water but a fried igniter board wasn’t going to allow us that. He would let us know Monday morning our options for replacement. Brian seemed genuinely concerned to get us hot water swiftly and was very empathetic to our whole household. I would recommend Brian B and the other service techs who assisted in the hot water debacle at our home. Yes, it clearly was a project, made more difficult from past plumbing companies and we are grateful for Brian as he helped us sort it all out with as little disappointment as possible. Thank you to Brian B and his team as we are now have lots of hot ??
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Chris R has performed maintenance at my house, a remodel of two bathrooms, and installed a new kitchen faucet. His work is always outstanding. He is very experienced (which I value), goes above and beyond the minimum, and always has the customer's best interest in mind. These are traits you do not easily find these days. I trust Chris and his recommendations and I must say this gives me great peace of mind.
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Jason R. Fit me into his schedule today Saturday April 14, 2018 to install a new hot water heater! I made a call to Brinkers today because my hot water heater was leaking water and I had a feeling i would probably need to get a new one.. Jason came prepared with a new 40 gallon water heater when he came to look at the old one and sure enough I needed to replace it.. Jason came to my rescue today! Kotz/Brinkers is the best... I can always rely on excellent service from Brinkers/Kotz employees! I love them all!
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