We are THRILLED with the service! Starting with Norm who came out within hours of our call to troubleshoot and try to resuscitate our AC. When that didn’t work Scott came out and helped us chose a unit and the very next morning Cody and David were here to install our new AC! Would HIGHLY recommend! Oh, and the price was right!!! Kent and Pam Bailo
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Called to have a duct issue looked at and was charged $150 to have the repairman scratch his head and send out a salesman that just wanted to sell a new hvac unit that wouldn't fix the problem. Once I pointed out the duct limitation and presented a solution the salesman said he would contact me with an estimate then left and was never heard from again. If you want an honest repair that will fix your problem then look elsewhere. If you want to be sold an unneeded unit then these are your guys
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Allen arrived to perform a scheduled tune up on our air conditioner. and presented himself in a very neat and professional manner. He was very thorough and explained everything he was doing. During his visit he made various suggestions which I will consider. I will be contacting Kotz again for future tune ups and system repairs.
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I have worked with Kotz, for years, for my home and my rentals, and they always deliver exceptional service. Natalie schedules appointments and is extremely helpful. And, techs like Matt and Bill are very good at their job and great to work with. I highly recommend Kotz for plumbing and heating/cooling!
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Anthony T. serviced our A/C unit this morning. He was very friendly and professional. Anthony completed the service in a timely manner and explained what he had done and how the air conditioning unit was working and indicated everything was in good order. He also washed out the A/C unit. Anthony is an asset to Kotz and we would enjoy having him service our furnace and air conditioning on the next scheduled service. Thank you, Joseph Chmura
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Happy, Happy, Happy and warm! Troy sold us the unit, good man, very knowledgeable and approachable. We had a couple of electric heaters that could not keep the house warm pending install, call on Troy, within 2 hours he was here with 3 loaners to get us by. Thank you Troy. David and Tabin (spelling) called in advance of the installation, reviewed what they were installing, planned their work, then worked their plan. They were very courteous and conscientious, booties and drop clothes EVERYWHERE, you could not tell they were here. The installers even rerouted the drain and exhaust runs to cleaning the furnace room up. David provided a great review of the unit and maintenance schedules. I would highly recommend Katz, they are second to none. Regards, Mike Doyle Ortonville, MI
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The inspector'just left. They said rarely do they see such beautiful work. The men that installed our boiler we're polite, and hard working. They did a beautiful job. I would recommend this company to everyone.I'm not 100% sure of the men's name's. I hope I got it right. Please check to make sure the right men get the credit that they deserved. Thank you for having such great employees.
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My water heater started leaking last Saturday. I called Kotz and Tom came to my house to install a new one. My basement is finished and the furnace and water heater are in a separate room and there wasn't enough clearance to get the old heater out and the new one in. Tom had to cut my drywall to complete the install. He did an excellent job of cutting - the drywall could actually just be put back in place but I am going to put in another access door. Tom was very professional and did an excellent job!
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