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By John S. on 08/07/20
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By Pam on 07/10/20
We are THRILLED with the service! Starting with Norm who came out within hours of our call to troubleshoot and try to resuscitate our AC. When that didn’t work Scott came out and helped us chose a unit and the very next morning Cody and David were here to install...
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We are THRILLED with the service! Starting with Norm who came out within hours of our call to troubleshoot and try to resuscitate our AC. When that didn’t work Scott came out and helped us chose a unit and the very next morning Cody and David were here to install our new AC! Would HIGHLY recommend! Oh, and the price was right!!! Kent and Pam Bailo
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By Mike F. on 07/04/20
Called to have a duct issue looked at and was charged $150 to have the repairman scratch his head and send out a salesman that just wanted to sell a new hvac unit that wouldn't fix the problem. Once I pointed out the duct limitation and presented a solution the sal...
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Called to have a duct issue looked at and was charged $150 to have the repairman scratch his head and send out a salesman that just wanted to sell a new hvac unit that wouldn't fix the problem. Once I pointed out the duct limitation and presented a solution the salesman said he would contact me with an estimate then left and was never heard from again. If you want an honest repair that will fix your problem then look elsewhere. If you want to be sold an unneeded unit then these are your guys
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By Matthew S. on 07/02/20
Molly was awesome. Very professional and friendly.

By Ron G. on 06/30/20
Allen arrived to perform a scheduled tune up on our air conditioner. and presented himself in a very neat and professional manner. He was very thorough and explained everything he was doing. During his visit he made various suggestions which I will consider. I w...
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Allen arrived to perform a scheduled tune up on our air conditioner. and presented himself in a very neat and professional manner. He was very thorough and explained everything he was doing. During his visit he made various suggestions which I will consider. I will be contacting Kotz again for future tune ups and system repairs.
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By Suzanne on 06/18/20
I have worked with Kotz, for years, for my home and my rentals, and they always deliver exceptional service. Natalie schedules appointments and is extremely helpful. And, techs like Matt and Bill are very good at their job and great to work with. I highly recomme...
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I have worked with Kotz, for years, for my home and my rentals, and they always deliver exceptional service. Natalie schedules appointments and is extremely helpful. And, techs like Matt and Bill are very good at their job and great to work with. I highly recommend Kotz for plumbing and heating/cooling!
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By Joseph & Linda C. on 06/10/20
Jason was very friendly and professional. He explained the problem and how it would be resolved. Jason completed this service in a timely manner. I would not hesitate to have him here in the future.

By Rick R. on 05/25/20
Norm was one time, quick about his job and helpful in recommending different furnace filter and even provided a guide to compare different filters for me to us when buying new filters. thanks Norm. Appreciate Norm and I assume all your staff wearing masks.

By Dawn A. on 05/20/20
On time, professional, explained all, worked with my budget. No complaints.

By Mark S C. on 05/11/20
Andrew did a professional job

By Joseph C. on 05/04/20
Anthony T. serviced our A/C unit this morning. He was very friendly and professional. Anthony completed the service in a timely manner and explained what he had done and how the air conditioning unit was working and indicated everything was in good order. He also w...
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Anthony T. serviced our A/C unit this morning. He was very friendly and professional. Anthony completed the service in a timely manner and explained what he had done and how the air conditioning unit was working and indicated everything was in good order. He also washed out the A/C unit. Anthony is an asset to Kotz and we would enjoy having him service our furnace and air conditioning on the next scheduled service. Thank you, Joseph Chmura
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By Mike D. on 03/10/20
Happy, Happy, Happy and warm! Troy sold us the unit, good man, very knowledgeable and approachable. We had a couple of electric heaters that could not keep the house warm pending install, call on Troy, within 2 hours he was here with 3 loaners to get us by. Thank ...
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Happy, Happy, Happy and warm! Troy sold us the unit, good man, very knowledgeable and approachable. We had a couple of electric heaters that could not keep the house warm pending install, call on Troy, within 2 hours he was here with 3 loaners to get us by. Thank you Troy. David and Tabin (spelling) called in advance of the installation, reviewed what they were installing, planned their work, then worked their plan. They were very courteous and conscientious, booties and drop clothes EVERYWHERE, you could not tell they were here. The installers even rerouted the drain and exhaust runs to cleaning the furnace room up. David provided a great review of the unit and maintenance schedules. I would highly recommend Katz, they are second to none. Regards, Mike Doyle Ortonville, MI
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By Linda on 02/20/20
The inspector'just left. They said rarely do they see such beautiful work. The men that installed our boiler we're polite, and hard working. They did a beautiful job. I would recommend this company to everyone.I'm not 100% sure of the men's name's. I hope I got it ...
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The inspector'just left. They said rarely do they see such beautiful work. The men that installed our boiler we're polite, and hard working. They did a beautiful job. I would recommend this company to everyone.I'm not 100% sure of the men's name's. I hope I got it right. Please check to make sure the right men get the credit that they deserved. Thank you for having such great employees.
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By Valencia A D. on 01/16/20
Exceptionally professional, courteous, knowledgeable. Able to give detailed answers and options for our needs. Would highly recommend!- I know same review but Troy and Joe worked as a team at our home.

By Valencia A D. on 01/16/20
Exceptionally professional, courteous, knowledgeable. Able to give detailed answers and options for our needs. Would highly recommend!

By Shara R. on 01/07/20
My water heater started leaking last Saturday. I called Kotz and Tom came to my house to install a new one. My basement is finished and the furnace and water heater are in a separate room and there wasn't enough clearance to get the old heater out and the new one...
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My water heater started leaking last Saturday. I called Kotz and Tom came to my house to install a new one. My basement is finished and the furnace and water heater are in a separate room and there wasn't enough clearance to get the old heater out and the new one in. Tom had to cut my drywall to complete the install. He did an excellent job of cutting - the drywall could actually just be put back in place but I am going to put in another access door. Tom was very professional and did an excellent job!
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By Greg F. on 01/06/20
Scott was very professional and easy to talk to. Asked me a lot of questions about our home and heating needs and current issues. I thought that was great! Enabled Scott to pick the perfect options for us. Very satisfied with the entire project.

By Greg F. on 01/06/20
Allen was very informative about products and options. His information made my decision on what to get very simple. Very happy with his professionalism.

By Greg F. on 01/06/20
David and his crew were fabulous! Got it all done in one day, did an expert job on install. Nice guys.

By K R. on 01/04/20
James did a great job. He phoned while on the way to my home to install a new humidifier. Once on location he was polite, hardworking and cleaned up when the job was complete. I have used Kotz over the years for HVAC products and have always been satisfied with the service.
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