I called this company due to the great rating they had online as well as here at the BBB. The technician ( Pickett ) came when they said he would and took care of my problem. Friendly and knowledgeable, he also gave me updates on how to put in a new water feed line to my house since the old one was beginning to experience pin holes which was the source of my problem. I wish all of the service people I deal with were as cheerful and efficient as this guy. One really good thing is that they send a message out saying that the technician is on the way with an accompanying photo and name so you know who to look for. Highly recommended.
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We had both our outside faucets burst and leak inside when you turn them on. I called Knoxville Plumbing and they came out the next day. Austin and Sean were extremely polite and walked me through what to expect. I was very impressed with the results and the front faucet now looks better than when the builders installed it two years ago. They cleaned everything up, went over the warranty and the other services they offer. I was impressed and will call Knoxville Plumbing when I need them again. Thank you!
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Jeff H. of Knoxville Plumbing was quick to respond to my water pipe problem; was very knowledgeable and professional in explaining the problem and my options for a remedy. The job was done in a timely manner and according to my expectations. I would recommend this company for your plumbing needs.
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I had a water leak I discovered Sunday morning, looking for a plumbing company on the internet I came across Knoxville Plumbing. They had numerous good reviews so I gave them a call, said they would have someone there between 2 and 4p.m. The Technician (Patrick) was there at 2:05p.m., very courteous and professional. He told me what work would need to be done and the costs to me upfront. Repair was done in a reasonable amount of time and for the price quoted. More than satisfied, this should be your first choice for plumbing repairs. Tom B.
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If I could give 6 stars I would. Discovered water leak Sunday morning. Called Knoxville Plumbing around noon, very courteous, said they would have someone there between 2 and 4. At 2 the technician arrived (Patrick) courteous, professional, explained what he would do and the costs involved upfront then went to work. Ran into some problems he did not anticipate but the cost was still what he originally estimated. Finished work, cleaned up just as he said he would. Very satisfied with this company and highly recommend them. Tom B.
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