I had a bathroom faucet that would not turn off. I called the last plumber I used but they couldn't get to my home until the next day. I happened upon Knox Plumbing by Google searching for Scott's. I'm so glad I did. They got David over to myself in record time. He was very knowledgeable and friendly. The issue was fixed very quickly and I even signed up for their VIP program, which is extremely affordable and offers discounts for any future plumbing repairs. HIGHLY recommend!
(View Less)

Patrick and Pickett did an outstanding job today! They arrived on time and were very courteous and professional. They determined what the problem was and fixed it. They explained the process every step of the way and answered every question my husband and I had. It was our first time using Knoxville Plumbing, and after working with Patrick and Pickett, we will definitely call Knoxville Plumbing for all of our future plumbing needs.
(View Less)

I was in a bind when I realized I had no hot water the day that my family was coming in town. I called Knoxville Plumbing and within a couple hours they had two great technicians out to my house, Sam and John. They were polite, professional, and very informative, and were able to fix my problem in a very timely manor. I especially appreciated how they paused to explain each repair, including the cost, before doing the work. I will definitely be using them again, and will recommend them to all of my friends and family.
(View Less)

First, I would like to think the staff at Knoxville Plumbing for their quick response to my call. Also, I would like to thank Ben Lollar who serviced our call. It was our water pressure regulator valve connecting to our hot water heater that went bad causing the leak from the hot water heater overflow pipe due to the high pressure. He replaced the relief valve on the water heater, the shut off valve and the water pressure regulator both on my main water line and I requested to add a water heater safety tank. I am very fortunate that it hasn’t caused any additional problems to our other plumbing through out the house due to the high water pressure in our pipes. Thanks again for your quick response!!!
(View Less)

Second Review in 6/2019: Daniel came to fix a leaking water main right next to our water meter, but unfortunately on our side o fit. He did great work, was personable, friendly and so many other nice things. Knoxville Plumbing will not be the cheapest quote you get for service... but you get what you pay for. Techs go the extra mile to leave your house/yard clean. 25 year warranty on work performed. Worth the cost!! Original Review in 7/2016: Doug was a super friendly technician who came to our house to fix a badly leaking ice maker outlet in the wall. Work was done quickly and professionally. I was impressed that he put plastic booties on to protect our floors. Knoxville Plumbing is far from the cheapest service in town, but you get what you pay for in this case.
(View Less)

Told needed a new part for leaking faucet. First plumber went and got part which cost over $200. After he finished the work, the faucet still leak. We made another call. The second plumber came out the next day to check it out. He said we needed a new faucet. The new faucet cost over $600. The service manager said he could only give us half of the cost of the >$200 part which did not work. All we were asking for was reimbursement of the unneeded part. The service did not agree and we had just paid them -$750 for work completed.
(View Less)

Ben was AWESOME and extremely helpful! Tyler was also very nice and professional. Super professional and personal which is hard to find these days. Pricing was great and the VIP membership was too good to pass up. I would recommend these guys to anyone, they did an amazing job!! They also explained everything and showed me everything before they did any work as well and did a full courtesy inspection. Loved my experience!
(View Less)

Austin came out to our house promptly after we called Knoxville Plumbing. The company even texted us a picture of who our technician was so we could be assured the person at the door was the plumber. He quickly fixed the problem and the rate was reasonable, including the new part we needed. We did have one small problem afterwards, but when we called back, Austin came out that day and fixed it. We were not charged for the return visit. They advertise "satisfaction guaranteed," and they lived up to this advertisement. We were very pleased.
(View Less)

I called Knoxville Plumbing to locate a water leak in my garage. Trey was very friendly and knowledgeable and took the time to thoroughly explain everything he was doing in an easily understandable way. He was able to immediately identify and rectify the issue. I highly recommend using Knoxville Plumbing for any plumbing related issues.
(View Less)