He was about to open and replace a valve without turning the water off. The laundry room is located on 3rd floor and he didn’t even asked where is the shout off valve is in the house. It was in the basement. If I wasn’t there to supervise, it could have been an absolute disaster. I do not recommend.
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We had a very complicated problem with our plumbing and had many repairs in the water lines. We had a wonderful experience with Daniel fixing our very complicated problem, he was very nice and obviously a fine Christian man and extremely knowledgeable. Definitely would call this service again. Thank you Knoxville Plumbing and Daniel for a great job. From Nancy and Mike Burros
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We were in a middle of a project when a leak had to be fixed. Called Knoxville Plumbing in the late afternoon. Next morning got a text with picture of Pickett H. and message that he was on his way. He was professional and gave the costs upfront: $69 service call, plus labor and supplies to repair. Got the job done within an hour--replaced a leaking copper supply line and joint with PEX ones.
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This was the second time that Johnathan has came to our house in the last several months for two different services. We have been very pleased with the results both times. The latest visit was to hook up water and install new faucet and sink stoppers for a new sink that was just installed. He shows up promptly on time and gets the job done very quickly. He is very professional and courteous. We would not hesitate to call Knoxville Plumbing for any future plumbing needs.
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We had a backup in our house. We attempted a 50 foot snake but it didn’t work so we called Knoxville Plumbing. They said that I didn’t have a clean drain and removed a toilet for access. They said it would not go more than 15 feet and said it was due to how the bathrooms were plumbed. They wanted us to pay $1800 to have the plumbing on the 2 bathrooms fixed but we declined. They charged us $447 and we were in the same shape when they left as we were when they got there. We immediately called another company and they came right out and immediately found the clean drain and said our plumbing to the house was fine that it was the main that stopped up. After calling the water company, we found out we had a tree root growing into the main. Our house was not the problem but yet they tried every way to get us to pay $1800 for plumbing that was not needed. We wasted $447. Very disappointing to say the least.
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