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By Ken D. on 08/16/18
Matt was very professional. Would recommend Kliemann Bros.

By Walter A. on 08/06/18
Not only did I receive good customer service when setting up the appointment I received the same service at home. Matt was very helpful explaining how things worked with our gas furnace to include how and why he was cleaning parts. Matt was very polite and made s...
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Not only did I receive good customer service when setting up the appointment I received the same service at home. Matt was very helpful explaining how things worked with our gas furnace to include how and why he was cleaning parts. Matt was very polite and made sure we were taken care of from start to finish. Love this company, I only wished they traveled further to service our other home.
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By Karena M. on 08/03/18
Nathan did a great job today helping me understand my AC unit and making it the most efficient it can be. Thank you for saving us from the heat and fixing our A/C

By Walter/Chaiyan on 07/20/18
Nathan the second teck to come fix our heatpump was great. He is very knowledgeable about the systems and works efficiently to accomplish his task. His manner and south Georgian accent made me both comfortable and confident in his abilities. Be sure to request Nath...
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Nathan the second teck to come fix our heatpump was great. He is very knowledgeable about the systems and works efficiently to accomplish his task. His manner and south Georgian accent made me both comfortable and confident in his abilities. Be sure to request Nathan for your service needs and you will not be disappointed.
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By Patrick L. on 07/18/18
Service Pro Nathan of Kliemann Bros. came out to our home to perform a comprehensive assessment of our entire HVAC system. Nathan was thorough, courteous and professional. He allocated time to patiently explain the various features of our system and how each of i...
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Service Pro Nathan of Kliemann Bros. came out to our home to perform a comprehensive assessment of our entire HVAC system. Nathan was thorough, courteous and professional. He allocated time to patiently explain the various features of our system and how each of its individual components worked in concert with environmental factors. Very pleased and would highly recommend. Thank you!
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By Randy B. on 07/17/18
Nathan was an awesome service tech. that accepted a troubleshooting challenge that his tenacity compelled him to keeping digging for the answers. So much so he uncovered a previous servicing dealers mistakes-embedded as they were. He was able to clean up 6 months w...
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Nathan was an awesome service tech. that accepted a troubleshooting challenge that his tenacity compelled him to keeping digging for the answers. So much so he uncovered a previous servicing dealers mistakes-embedded as they were. He was able to clean up 6 months worth of comedic errors. Kudos to Klienman Bros. as well for getting on the service task and enabling Nathan to pursue and persevere . Thank you Nathan and Klieman Bros. Truly professional with follow through!!
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By sue D. on 07/17/18
He was very helpful, and took the time to educate me on my thermostat

By Gail S R. on 07/17/18
Matt G. was professional, thorough, and answered all my questions. I will have Kliemann Bros. back next year.

By Kimberley on 07/17/18
Maria was knowledgeable and friendly. We have gone through 3 different companies before we found Kliemann Bros. Maria knew exactly what was wrong with our AC and was able to fixed it. We are extremely happy with her service and would recommend Kliemann Bros to all ...
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Maria was knowledgeable and friendly. We have gone through 3 different companies before we found Kliemann Bros. Maria knew exactly what was wrong with our AC and was able to fixed it. We are extremely happy with her service and would recommend Kliemann Bros to all our friends and family.
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By Frank S. on 07/05/18
Austin was on time, courteous, friendly and knowledgeable. I'd highly recommend Kliemann Brothers for your HVAC needs!

By Michael S. on 07/03/18
Nathan installed a new compressor for our heat pump. He was professional and he took the time to explain what he was doing and to answer any questions we had.

By Tim V. on 06/26/18
The service technician Austin did an excellent job getting the job done and communicating with me about what he was doing, what he was finding, and things to consider about proper operation and maintenance of my system. He took the time to listen to my questions an...
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The service technician Austin did an excellent job getting the job done and communicating with me about what he was doing, what he was finding, and things to consider about proper operation and maintenance of my system. He took the time to listen to my questions and concerns and did everything to address and resolve those issues. He provide the kind of service that you always hope to get when you have technician coming to fix a problem.
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By Dolores E. on 06/21/18
Maria called to say that she was on her way. She arrived and introduced herself and then proceeded with the annual maintenance on my furnace and air conditioner. She was very friendly and explained why I needed a new part in my air conditioner. She is a real asset ...
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Maria called to say that she was on her way. She arrived and introduced herself and then proceeded with the annual maintenance on my furnace and air conditioner. She was very friendly and explained why I needed a new part in my air conditioner. She is a real asset to Kliemann Brothers.
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By Lera P. on 06/20/18
Just had an annual furnace check with Maria P. - Very personable and willingly explained furnace operation and what to do if a problem occurs. Set us up with an annual program as well. She did a very thorough job.

By Lana H. on 06/19/18
Austin W provided excellent service. Answered all my questions. Fixed AC within 20 minutes. Appreciated his upbeat personality and friendly service.

By Scott P. on 06/17/18
Our tankless hot water heater would sometimes turn off. Nathan came out and quickly identified the problem. He was very knowledgeable and polite.

By Philip L. on 06/15/18
Matthew G, a service tech with Kliemann Bros Heating and Cooling, was the service tech on our new annual inspection agreement for our furnace. Matthew was on time, friendly and really knew the furnace inside and out. we were very satisfied with the service and woul...
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Matthew G, a service tech with Kliemann Bros Heating and Cooling, was the service tech on our new annual inspection agreement for our furnace. Matthew was on time, friendly and really knew the furnace inside and out. we were very satisfied with the service and would recommend this company in need of heating or cooling maintenance.
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By Sally S. on 06/11/18
Great customer service

By Bonita B. on 05/23/18
Nathan was our service pro today. He was personable & very knowledgeable and he took time to educate us on our "new" fireplace insert. He was great and seems to be a positive addition to the staff.

By Ryan J. on 05/17/18
I was referred to Kliemann from my homebuilder for a new AC/Heat Pump. My initial experience was good, however, there were a few back and forth scenarios due to a breakdown in communication which could have been avoided. Overall, the product, price, and service wer...
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I was referred to Kliemann from my homebuilder for a new AC/Heat Pump. My initial experience was good, however, there were a few back and forth scenarios due to a breakdown in communication which could have been avoided. Overall, the product, price, and service were all good and after only 1 week I would say they've exceeded my expectations. I'd specifically like to call out Mirabai K. who engaged directly w/ me to troubleshoot an initial issue w/ the newly installed thermostat not functioning properly. Mirabai was calm, professional, solutions oriented, and did all that she could to rectify the situation. A A A for her and Kliemann is lucky to have her representing their company.
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253-537-0655

Select any employee to see all their reviews.

Mike C
Rating:
8 total reviews!
Steve G
12 Years
Rating:
7 total reviews!
Maria P
Customer Service Rep.
Rating:
(18 total reviews)
Nathan R
Customer Service Rep.
20 Years
Rating:
(11 total reviews)
Jason B
Customer Service Rep.
3 Years
Rating:
(11 total reviews)
Matthew G
Customer Service Rep.
1 Year
Rating:
(3 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Kliemann Bros has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Kliemann Bros. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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