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By Lee R. on 09/03/20
King Rooter replaced our 55 year clay sewer lines (cracked pipes, roots in line, bellied pipe under sidewalk, etc) by digging up the road/sidewalk and replacing the sewer pipe from our property to the mains (25 feet), installing clear outs, cleaning out our existi...
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King Rooter replaced our 55 year clay sewer lines (cracked pipes, roots in line, bellied pipe under sidewalk, etc) by digging up the road/sidewalk and replacing the sewer pipe from our property to the mains (25 feet), installing clear outs, cleaning out our existing pipe with high-powered spray wash, and lining the pipes from the inside of our property to the connection with a Nu Flow liner (~30 feet). They were always here on time, respectful of us and our property, had a sufficient team onsite to get everything done, and really provided a comprehensive and super high-quality job. Alfonso lead the team and always kept me connected with what was going on, letting me watch the many scoping videos of the line and take pictures of the work. He was very conscious of our landscaping and cause zero damage to our trees and plants. Alfonso handled the subcontractors who dug up the road/sidewalk (and did a fantastic job) and the whole King Rooter team without a hitch. This was not an inexpensive job but we clearly got the gold standard of work. Now we don't have to think about our aging clay sewer lines anymore!
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By Alexander K. on 07/18/20
A Main water line repair in my house: put a new copper pipe from a water meter into the house, replaced a main regular water valve with a pressure type water valve - Good job, well done.

By Felicia Marie L. on 07/15/20
I give no Stars the company came out stated my semp bump needed to be replaced. My husband rented shop vacuum and cleaned it out and only need to put the float back on and is working fine! I feel this company is out to get you to buy new equipment that is not nec...
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I give no Stars the company came out stated my semp bump needed to be replaced. My husband rented shop vacuum and cleaned it out and only need to put the float back on and is working fine! I feel this company is out to get you to buy new equipment that is not necessary! Dont tell a custome they need something that is not reuired!!!! SHAME ON YOU This during hard times for COVID for everyone but really!!!!!!!!!
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By Scott D. on 02/17/20
Technician showed up on time and completed the back flow test timely.

By Sharon M. on 01/31/20
I always recommend you! I have found your technicians to be reliable knowledgable and informative. Matt was so helpful to recommend faucet options and I love my new kitchen faucet! The office staff and everyone I have encountered has been so friendly and easy to work with.

By Sharon M. on 01/31/20

By Sharon M. on 01/31/20
Even though my initial appointment had to be delayed due to an emergency elsewhere, Jeff was very responsive. He identified the problem right away and explained everything to me. He found a solution that entailed less cutting into my drywall, and saved me some $$...
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Even though my initial appointment had to be delayed due to an emergency elsewhere, Jeff was very responsive. He identified the problem right away and explained everything to me. He found a solution that entailed less cutting into my drywall, and saved me some $$. He and Jeremy were great to work with.
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By Terry H. on 01/17/20
Great service! Again, Al and Sam. Both the sewer line to the street and the kitchen line into the house looked very clean after you jetted them. Thanks!

By Trace B. on 12/17/19
King completed a multi-day job lining corroded drain pipes under the slab in our basement. Lining saved the disruption and expense of excavating the basement floor to replace the pipes. We were happy with the way Jeff explained the scope and details of the work, an...
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King completed a multi-day job lining corroded drain pipes under the slab in our basement. Lining saved the disruption and expense of excavating the basement floor to replace the pipes. We were happy with the way Jeff explained the scope and details of the work, and his willingness to describe uncertainty honestly. Jeff and his crew completed the work as planned, and left the workspaces clean. King Rooter and Plumbing has my unqualified recommendation.
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By Tracy J R. on 12/06/19
Can't thank Jeff and his crew enough for a job well done repairing my sewer line in the back yard with the Nu Flow technology! They were all amazing, professional, and easy to work with. All of my questions were answered and they respected my property and home. ...
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Can't thank Jeff and his crew enough for a job well done repairing my sewer line in the back yard with the Nu Flow technology! They were all amazing, professional, and easy to work with. All of my questions were answered and they respected my property and home. I will definitely use this company again in the future!
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By Trace B. on 12/06/19
King completed a multi-day job lining corroded drain pipes under the slab in our basement. Lining saved the disruption and expense of excavating the basement floor to replace the pipes. We were happy with the way Jeff explained the scope and details of the work, an...
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King completed a multi-day job lining corroded drain pipes under the slab in our basement. Lining saved the disruption and expense of excavating the basement floor to replace the pipes. We were happy with the way Jeff explained the scope and details of the work, and his willingness to describe uncertainty honestly. Jeff and his crew completed the work as planned, and left the workspaces clean. King Rooter and Plumbing has my unqualified recommendation.
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By Sharon M. on 11/23/19
Matt replaced the floater on my ejector pump. He arrived when he said he would. He was thorough, efficient and friendly. The team at King Rooter and Plumbing are my go-to service professionals. They have always been responsive to be plumbing crises. They take good ...
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Matt replaced the floater on my ejector pump. He arrived when he said he would. He was thorough, efficient and friendly. The team at King Rooter and Plumbing are my go-to service professionals. They have always been responsive to be plumbing crises. They take good care of me, and don't charge an arm and a leg to do it!
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By Robert R. on 11/03/19
I had an emergency leak and had water main shutoff. They responded within the day and took care of my water break and got me back up and running. Thanks

By Ryan S. on 10/20/19
Great experience with Alfonso for replacing a sewer line. He was professional and attentive. He clearly went over the options and did an amazing job.

By Gregg on 09/17/19
The technician showed up each day (consultation and perform work) when he said he would. The job appears complete with no known issues. Very pleased with the timeliness of the services.

By Terry B. on 08/19/19
I needed an inspection for a leak that caused damage to the floor. The staff person who came out did an inspection but shortly after left employment. Not aware of this, I called the company in order to get the inspection and pay for the service. Jeff took excellent...
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I needed an inspection for a leak that caused damage to the floor. The staff person who came out did an inspection but shortly after left employment. Not aware of this, I called the company in order to get the inspection and pay for the service. Jeff took excellent care of us and even discounted the service. Once we have the adjuster out and get the ball rolling we will absolutely use their services for the repairs. I am so pleased and thankful for the help I received.
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By cathy p. on 07/26/19
Alfonso was very professional and did a great job !!

By Gregory L. on 07/14/19
Alfonso did an excellent job explaining and performing the service promised.

By DANIEL S. on 07/12/19
very professional, great explanation of what you do; very interesting process and company. House closed before company could do the work so I did not get to see the project through but really impressive presentation and process.

By Andy H. on 07/11/19
King Rooter is very easy to work with and the technician (Alfonso) is very knowledgeable and friendly. King Rooter has done several jobs in our older home. We have been happy with their work and will continue to utilize them in the future.
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Select any employee to see all their reviews.

Alfonso
Rating:
35 total reviews!
Clifford K
5 Years
Rating:
17 total reviews!
Stephanie L
Customer Service Rep.
Rating:
(2 total reviews)
Donald D
30 Years
Rating:
(13 total reviews)
King Rooter And Plumbing Team
11 Years
Rating:
(25 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period King Rooter And Plumbing has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at King Rooter And Plumbing. Our BBB Membership A rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Donald D has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
13 total reviews
By Loretta B. on 09/17/18
Excellent customer service Don Darrow, very knowledgeable, Thank you so much for fixing my water heater. I highly recommend your service .

By Loretta B. on 09/17/18
Excellent customer service Don Darrow, very knowledgeable, Thank you so much for fixing my water heater. I highly recommend your service .

By Randy K. on 09/13/18
Don Darrow did an excellent job! Fast, friendly, courteous, and experienced.

By Bill B. on 09/07/18
Donald Darrow of King Rooter and Plumbing replaced my water pressure valve efficiently and professionally. Some minor problems were encountered which Don was able to quickly resolve. Would recommend and use Don again anytime.

By Linda D. on 08/24/18
Don is the best! Prompt and great service and I highly recommend!

By Ruth on 05/31/18
Don at King Rooter and Plumbing is a genius! Several other plumbing firms assessed the situation. All gave suggestions on the work that should be performed and each one had a different take on the situation. One firm wanted to rip out the tile, install a new faucet...
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Don at King Rooter and Plumbing is a genius! Several other plumbing firms assessed the situation. All gave suggestions on the work that should be performed and each one had a different take on the situation. One firm wanted to rip out the tile, install a new faucet system for the bathtub and then I would have to find a tile repair guy, whoa! Another said it was a seal, they would get the appropriate fixture and rip a hole in my wall to get it done. I paid for their visit and they never contacted me again and what a rip off!! The stories continue....but, Don is a master plumber and his assessment was for the exact issue that required a "seat" to the fixture.....no need to rip anything open or find other trades to finish up. I will be recommending this firm to everyone I know....
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By Christian and Bethany K. on 05/31/18
We had a fantastic experience with King Rooter and Plumbing, specifically Don! We had had 2 other plumbers come out and try to fix our tub that was leaking into our kitchen ceiling. Each time they said it was fixed, but the issue would continue. We finally called K...
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We had a fantastic experience with King Rooter and Plumbing, specifically Don! We had had 2 other plumbers come out and try to fix our tub that was leaking into our kitchen ceiling. Each time they said it was fixed, but the issue would continue. We finally called King Rooter and Plumbing and ended up working with Don. He was extremely knowledgeable and actually fixed the issue. His work was high quality and he is one of the most professional, kind, and friendliest people I have worked with. He explained everything and made sure we were comfortable with pricing, the fix, and everything else. He also gave us a great recommendation for a restoration company to fix our damaged ceiling. We will definitely only be working with him from now on!
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By Robert V. on 05/14/18
My wife is an interior designer and we were doing a total renovation & upgrade of our downstairs master guest bath. Since it was representative of her design it was imperative we have a plumber proficient & experienced technically with the top of the line upgraded ...
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My wife is an interior designer and we were doing a total renovation & upgrade of our downstairs master guest bath. Since it was representative of her design it was imperative we have a plumber proficient & experienced technically with the top of the line upgraded fixtures we specified & purchased for our renovation. We were beyond fortunate to have found Don to do both the rough-in and finishing install for this project. Don is extremely knowledgeable and his extensive experience in home renovation created a situation where no obstacle could not be overcome. He was very friendly and equally receptive to our needs and requests which I'm sure were more than most. He was a joy to work with and I would recommend him and the company he represents without hesitation!
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By Tracy E. on 05/10/18
Our sump pump failed this past week and King rooter responded to my call right away and had a service rep out when we wanted. Don was very professional and worked with us on cost. He installed the unit and left the space cleaner than it was. Will use this company f...
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Our sump pump failed this past week and King rooter responded to my call right away and had a service rep out when we wanted. Don was very professional and worked with us on cost. He installed the unit and left the space cleaner than it was. Will use this company for future needs and would recommend Don's work to others.
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By Frederick C S. on 05/07/18
Don arrived on time and professionally evaluated the situation because I was experiencing a leak in my basement. Don removed and installed a new faucet in the bathtub. The leak disappeared after the installation. Don was polite and professional and I was satisfied with his work.

By Lisa G. on 05/04/18
Don was amazing! I am so glad they could accommodate me and within 1 1/2 of my initial call at my house to fix my plumbing issue. The troubleshooting done helped ease my concerns and within a short time we were well on our way to 100% repair. Thanks for the awesome job Don!

By Keith R. on 04/17/18
I just read Kelly's review from April 3, 2018, and I totally agree with the comments. Don arrived on time, discussed the fix, and proceeded to use his experience and skills to replace an outdoor valve and pipe. I watched him work and was impressed. Also enjoyed the...
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I just read Kelly's review from April 3, 2018, and I totally agree with the comments. Don arrived on time, discussed the fix, and proceeded to use his experience and skills to replace an outdoor valve and pipe. I watched him work and was impressed. Also enjoyed the conversation but did not want to distract him from the task. Very pleased. Would hire Don again in a heartbeat!
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By Kelly H. on 04/03/18
So happy I went with King Rooter! I found them on Angie's List and now I know why they're listed with them. Not only was the service excellent, but their price was fair and a little less than most other plumbers that I called. We were blessed with service technicia...
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So happy I went with King Rooter! I found them on Angie's List and now I know why they're listed with them. Not only was the service excellent, but their price was fair and a little less than most other plumbers that I called. We were blessed with service technician Don. What a pleasure! He is friendly, knowledgeable, professional, funny and personable. I enjoyed my conversations with him. I had many questions about our hot water heater in our mobile home, and Don was so patient and professional with me/us. He explained everything and even went out of his way to make a few phone calls to ensure that my fears were at ease. I love King Rooter and will definitely use them again!
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