AMAZING CUSTOMER SERVICE, very KNOWLEDGEABLE, and COMPETITIVE PRICING! I first found King Rooter & Plumbing on Home Advisor and noted their many and high ratings! i received a call right away and they were VERY QUICK to help me out, EVEN IN A TIME CRUNCH. I needed an estimate on repairing an offset that was discovered in my house inspection by the buyer. Jeff provided an estimate on the same day and also was able to talk me through the options and process. While i chose not to hire (instead asked the buyer to fix), I 110% RECOMMEND!
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We needed to have our sewer line jetted to remove sludge and grease. Jeff took care of the problem quickly and efficiently, and he provided a scope video to show the condition of the sewer line after jetting. Very professional and courteous service. Price extremely fair. We couldn't ask for more. Thank you!
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Called King Rooter & Plumbing, LLC (KR&P LLC) to provide an estimate on a spigot repair and/or possible change out. Cliff arrived, assessed the issue and within ten minutes he knew what needed to be done and stated an estimated price. We had received three other estimates and KR&P LLC was one of the lowest bids as they weren't trying to up-sell their services or products. Cliff was honest, forthright and very knowledgable. After discussing the process and price, we gave Cliff permission to move forward with repair. Cliff obtained the parts needed and within an hour the spigot was repaired. We are very pleased with Cliff's professionalism, exceptional customer service and honest pricing. In the future we will be calling King Rooter & Plumbing LLC for all our plumbing needs.
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Don at King Rooter and Plumbing is a genius! Several other plumbing firms assessed the situation. All gave suggestions on the work that should be performed and each one had a different take on the situation. One firm wanted to rip out the tile, install a new faucet system for the bathtub and then I would have to find a tile repair guy, whoa! Another said it was a seal, they would get the appropriate fixture and rip a hole in my wall to get it done. I paid for their visit and they never contacted me again and what a rip off!! The stories continue....but, Don is a master plumber and his assessment was for the exact issue that required a "seat" to the fixture.....no need to rip anything open or find other trades to finish up. I will be recommending this firm to everyone I know....
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We had a fantastic experience with King Rooter and Plumbing, specifically Don! We had had 2 other plumbers come out and try to fix our tub that was leaking into our kitchen ceiling. Each time they said it was fixed, but the issue would continue. We finally called King Rooter and Plumbing and ended up working with Don. He was extremely knowledgeable and actually fixed the issue. His work was high quality and he is one of the most professional, kind, and friendliest people I have worked with. He explained everything and made sure we were comfortable with pricing, the fix, and everything else. He also gave us a great recommendation for a restoration company to fix our damaged ceiling. We will definitely only be working with him from now on!
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My wife is an interior designer and we were doing a total renovation & upgrade of our downstairs master guest bath. Since it was representative of her design it was imperative we have a plumber proficient & experienced technically with the top of the line upgraded fixtures we specified & purchased for our renovation. We were beyond fortunate to have found Don to do both the rough-in and finishing install for this project. Don is extremely knowledgeable and his extensive experience in home renovation created a situation where no obstacle could not be overcome. He was very friendly and equally receptive to our needs and requests which I'm sure were more than most. He was a joy to work with and I would recommend him and the company he represents without hesitation!
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Our sump pump failed this past week and King rooter responded to my call right away and had a service rep out when we wanted. Don was very professional and worked with us on cost. He installed the unit and left the space cleaner than it was. Will use this company for future needs and would recommend Don's work to others.
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My experience with King Rooter and Plumbing was A . When I called on Monday morning, the owner, Jeff, answered the phone with professionalism and high spirits. He was able to squeeze in an appointment on the same day. Al was prompt and professional upon arrival, diagnosed the problem immediately, and fixed the problem to satisfaction. Highly recommended.
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Most homeowners don't have a firm knowledge base about such issues as plumbing and in my case sewer. It's scary and can be incredibly expensive. King Rooter gave me valuable advice and exceptional service. I was made to feel like part of the solution and my input was valued. The price was fair and the repair was fast and completed well. Our landscaping looked just like it had before the 12 foot hole next to my drive way. My service agent was friendly and knowledgeable and his crew was fantastic!
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I called King Rooter to find out more about my sewer replacement options because it came up in an inspection report when selling our home. Because sewer replacements can be so costly, I was pretty stressed out about the whole thing. Jeff got me on the schedule right away. We were going to get our sewer Hydrocleaned which by the way produces some very clean pipes! He asked if I wanted him to scope the sewer as well and I expressed that I was going to have it done by someone else to eliminate any possibilities of someone selling me something I didn't need. He told me that he would scope it for free and let me watch. Long story short, I had a partial replacement at a VERY fair price. His crew was awesome and incredibly polite. They did an amazing job at replacing my landscaping as Jeff said they would. There are good plumbers out there and sometimes I think we all get a little jaded about service technicians that sell us things we don't need or do things poorly. I feel really good about my experience with King Rooter and Plumbing. They turned what was a really stressful situation into a positive experience and they were fast and professional. As a customer, I could not ask for more.
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I just read Kelly's review from April 3, 2018, and I totally agree with the comments. Don arrived on time, discussed the fix, and proceeded to use his experience and skills to replace an outdoor valve and pipe. I watched him work and was impressed. Also enjoyed the conversation but did not want to distract him from the task. Very pleased. Would hire Don again in a heartbeat!
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