Contacted Jeff Lane, owner, and explained a situation I was having with my 28 year old hot water heater that had been leaking. I had considered using Home Depot, but after speaking to Jeff, I realized my best option was using his services. He had his tech, Don, out to my house the next day. Don ran into a few snags due to how the original water heater had been installed by the builder. Jeff called to explain what Don had run into and got my approval to proceed with the work as well as on the revised quote to insure everything was addressed. A few of the issues Don ran into were that the gas line shut off valve was not easily accessible and the humidifier and ice maker in the kitchen had been tied into the water line attached to the water heater. Don repositioned the gas shut off valve, replaced the shut off valves for each water line and tapped into the sump pump in case of any future leaks. He made everything easily accessible. Everything was brought up to code and a thorough job was done. Don cleaned up after the work and now we have a new water heater. Thanks for your attention to detail and remaining in contact with me until the job was completed.
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Jeff and his crew were knowledgeable, courteous and respectful of our property. They arrived on time and did not stop for a break until the job was completed. They cleaned up when they were finished, even taking away the branches from a dead bush they had to remove. They made a stressful situation much easier to deal with. Highly recommend this group of hard-working individuals!
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We needed to replace our sewer line. Jeff and his crew are knowledgeable and professional. They arrived at 8:30 and did not stop, even for a break, until the job was completed. We were very impressed how efficient and respectful they were of our property. We used the trenchless method and if it were not for the small, approximately 3' x 5', dirt patch near the street you never would know we had any work done. Highly recommend using King Rooter and Plumbing!
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AMAZING CUSTOMER SERVICE, very KNOWLEDGEABLE, and COMPETITIVE PRICING! I first found King Rooter & Plumbing on Home Advisor and noted their many and high ratings! i received a call right away and they were VERY QUICK to help me out, EVEN IN A TIME CRUNCH. I needed an estimate on repairing an offset that was discovered in my house inspection by the buyer. Jeff provided an estimate on the same day and also was able to talk me through the options and process. While i chose not to hire (instead asked the buyer to fix), I 110% RECOMMEND!
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We needed to have our sewer line jetted to remove sludge and grease. Jeff took care of the problem quickly and efficiently, and he provided a scope video to show the condition of the sewer line after jetting. Very professional and courteous service. Price extremely fair. We couldn't ask for more. Thank you!
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Called King Rooter & Plumbing, LLC (KR&P LLC) to provide an estimate on a spigot repair and/or possible change out. Cliff arrived, assessed the issue and within ten minutes he knew what needed to be done and stated an estimated price. We had received three other estimates and KR&P LLC was one of the lowest bids as they weren't trying to up-sell their services or products. Cliff was honest, forthright and very knowledgable. After discussing the process and price, we gave Cliff permission to move forward with repair. Cliff obtained the parts needed and within an hour the spigot was repaired. We are very pleased with Cliff's professionalism, exceptional customer service and honest pricing. In the future we will be calling King Rooter & Plumbing LLC for all our plumbing needs.
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Don at King Rooter and Plumbing is a genius! Several other plumbing firms assessed the situation. All gave suggestions on the work that should be performed and each one had a different take on the situation. One firm wanted to rip out the tile, install a new faucet system for the bathtub and then I would have to find a tile repair guy, whoa! Another said it was a seal, they would get the appropriate fixture and rip a hole in my wall to get it done. I paid for their visit and they never contacted me again and what a rip off!! The stories continue....but, Don is a master plumber and his assessment was for the exact issue that required a "seat" to the fixture.....no need to rip anything open or find other trades to finish up. I will be recommending this firm to everyone I know....
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We had a fantastic experience with King Rooter and Plumbing, specifically Don! We had had 2 other plumbers come out and try to fix our tub that was leaking into our kitchen ceiling. Each time they said it was fixed, but the issue would continue. We finally called King Rooter and Plumbing and ended up working with Don. He was extremely knowledgeable and actually fixed the issue. His work was high quality and he is one of the most professional, kind, and friendliest people I have worked with. He explained everything and made sure we were comfortable with pricing, the fix, and everything else. He also gave us a great recommendation for a restoration company to fix our damaged ceiling. We will definitely only be working with him from now on!
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My wife is an interior designer and we were doing a total renovation & upgrade of our downstairs master guest bath. Since it was representative of her design it was imperative we have a plumber proficient & experienced technically with the top of the line upgraded fixtures we specified & purchased for our renovation. We were beyond fortunate to have found Don to do both the rough-in and finishing install for this project. Don is extremely knowledgeable and his extensive experience in home renovation created a situation where no obstacle could not be overcome. He was very friendly and equally receptive to our needs and requests which I'm sure were more than most. He was a joy to work with and I would recommend him and the company he represents without hesitation!
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Our sump pump failed this past week and King rooter responded to my call right away and had a service rep out when we wanted. Don was very professional and worked with us on cost. He installed the unit and left the space cleaner than it was. Will use this company for future needs and would recommend Don's work to others.
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