Most homeowners don't have a firm knowledge base about such issues as plumbing and in my case sewer. It's scary and can be incredibly expensive. King Rooter gave me valuable advice and exceptional service. I was made to feel like part of the solution and my input was valued. The price was fair and the repair was fast and completed well. Our landscaping looked just like it had before the 12 foot hole next to my drive way. My service agent was friendly and knowledgeable and his crew was fantastic!
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I called King Rooter to find out more about my sewer replacement options because it came up in an inspection report when selling our home. Because sewer replacements can be so costly, I was pretty stressed out about the whole thing. Jeff got me on the schedule right away. We were going to get our sewer Hydrocleaned which by the way produces some very clean pipes! He asked if I wanted him to scope the sewer as well and I expressed that I was going to have it done by someone else to eliminate any possibilities of someone selling me something I didn't need. He told me that he would scope it for free and let me watch. Long story short, I had a partial replacement at a VERY fair price. His crew was awesome and incredibly polite. They did an amazing job at replacing my landscaping as Jeff said they would. There are good plumbers out there and sometimes I think we all get a little jaded about service technicians that sell us things we don't need or do things poorly. I feel really good about my experience with King Rooter and Plumbing. They turned what was a really stressful situation into a positive experience and they were fast and professional. As a customer, I could not ask for more.
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I just read Kelly's review from April 3, 2018, and I totally agree with the comments. Don arrived on time, discussed the fix, and proceeded to use his experience and skills to replace an outdoor valve and pipe. I watched him work and was impressed. Also enjoyed the conversation but did not want to distract him from the task. Very pleased. Would hire Don again in a heartbeat!
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So happy I went with King Rooter! I found them on Angie's List and now I know why they're listed with them. Not only was the service excellent, but their price was fair and a little less than most other plumbers that I called. We were blessed with service technician Don. What a pleasure! He is friendly, knowledgeable, professional, funny and personable. I enjoyed my conversations with him. I had many questions about our hot water heater in our mobile home, and Don was so patient and professional with me/us. He explained everything and even went out of his way to make a few phone calls to ensure that my fears were at ease. I love King Rooter and will definitely use them again!
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Don with King Rooter and Plumbing did a great job replacing our 27-year-old water heater. He brought everything up to code and made the installation look much nicer than the old one. I'm very pleased with his work and highly recommend him. Also, King charged considerably less than 2 other plumbing companies. Another guy gave me an estimate over the phone that was about the same but he didn't bother to come check out what was needed. I found King Rooter and Plumbing on Home Advisor.
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The Service Pro Don who came out to our place was on time, very friendly and courteous when he entered our home. He cleaned up everything before he left and made sure we understood everything that was performed. Any additional plumbing jobs will go to King Rooter and more specifically Don.
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I have to give Al huge props for this one! I had 2 x 30 year old water heaters in the house we purchased a year ago. Being handy I knew in the back of my mind it was only a matter of time before something gave. Well, needless to say one tank gave up the ghost, so we decided it was time to replace both tanks. Al was on point with the quote, had the parts in hand and was back the scene the next day. With no real surprise the pressure regulator and main shutoff valve had to be replaced too because it leaked, so Al and I had to wait until the water utility showed up to locate and shut off the water... Needless to say it was a long day for poor Al but he was a trooper to the end. He sweated in all new hardware, took away the slag filled tanks of old and delivered the goods. Really satisfied with the work guys, will recommend and use you again in the future!
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After a not so great experience with another company, King Rooter and Plumbing came to my rescue. They answered my call on short notice and installed a water heater at half the price of what I was quoted by a competitor. Their prices are fair, their service great, and their staff very friendly and knowledgable. I truly apprecaite Al and the thorough job he did! Thanks again for the great experience.
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After a not so great experience with another company, King Rooter and Plumbing came to my rescue. They answered my call on short notice and installed a water heater at half the price of what I was quoted by a competitor. Their prices are fair, their service great, and their staff very friendly and knowledgable. I truly apprecaite Al and the thorough job he did! Thanks again for the great experience.
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I have used this company in the past. I am always satisfied with the work, fast respond, neatness and job well done. If I have a problem in the future, I will call them again. Communication of service man could be better as I thew away something he left behind which I didn't know I needed. He did not tell me about it.
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