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By Michael P. on 05/23/20
We purchased a heating/ac system from King Air Conditioning & Heating, Inc. May 2019. From the initial contact, to the present it has been a great experience! Recently we scheduled our first "spring checkup", preparatory to the upcoming summer season. The service t...
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We purchased a heating/ac system from King Air Conditioning & Heating, Inc. May 2019. From the initial contact, to the present it has been a great experience! Recently we scheduled our first "spring checkup", preparatory to the upcoming summer season. The service technician, Taylor ***********, was excellent! Taylor arrived promptly at the scheduled time and proceeded to go about his task in a very professional manner. At every step he informed us what he was doing and answered any and all questions either of us had. We are seniors and modern technology is rather daunting to us. We were rather confused about operating our "modern" thermostat. Taylor was extremely patient and allayed all our concerns. We will be sure to request this young man for any and all future needs.
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By Edith C. on 05/04/20
The Service Technician (Taylor Critchfield) did a great job in servicing our air conditioner units! He also installed an (Air Scrubber) & new Thermostat. He was knowledgeable, friendly & put booties on to protect our carpet from dirt! Great experience!

By kathy w. on 03/04/20
Friendly and helpful during duct cleaning. And very efficient- arrived exactly on time and finished sooner.

By Sandy G. on 02/26/20
Taylor C. came out for a yearly furnace check. Very professional, they always wear booties in the house over their shoes. He was very pleasant and polite. They call to let you know they are on their way. This company never tries to pressure you into anything, they ...
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Taylor C. came out for a yearly furnace check. Very professional, they always wear booties in the house over their shoes. He was very pleasant and polite. They call to let you know they are on their way. This company never tries to pressure you into anything, they tell you your options and they are fine with whatever you pick. They installed my air conditioner and my furnace, both unfortunately went out within a year. Everyone from the person on the phone when you call, to the technicians, to the people who run the company are very nice and professional
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By kathy.j.willis@gmail.com on 02/24/20
Taylor was friendly, professional, and fast.

By Robert Hassel J. on 02/22/20
Very professional, stellar installation

By Bob H. on 02/20/20
Very professional, stellar installation!

By Greg D. on 02/07/20
Great service

By Gary A. on 01/06/20
We have been a client for a few years. We always receive excellent service from skilled technicians and their office personnel are always friendly and helpful. Fred, the service technician for our furnace checkup, was on time, very friendly and explained things tho...
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We have been a client for a few years. We always receive excellent service from skilled technicians and their office personnel are always friendly and helpful. Fred, the service technician for our furnace checkup, was on time, very friendly and explained things thoroughly. Highly recommend for all of your HVAC needs.
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By Chris V. on 11/13/19
King is the best for a reason! Always friendly, timely, efficient, knowledgeable, clean and professional! I would highly recommend them for all of your HVAC needs!

By Robert M. on 11/10/19
Terry was quick and efficient! Explained the issue well!

By Krista S. on 11/01/19
Bret was great! Very friendly and dealt with our dogs wanting his attention. Thanks as always for wonderful service!!

By Roger B. on 10/25/19
I was very impressed with Chris‘s thoroughness and knowledge. Job well done!

By Danny L. on 10/25/19
Fred was very nice and helpful. I cant remember who was with him that day. They did a great job cleaning and fixing our furnace . We would recommend King Heating and Air Conditioning to everyone.

By Christopher V. on 10/24/19
No comment

By Floyd U. on 10/24/19
Good

By Patty T. on 10/15/19
Chris always does a great job and we are very happy with the service we have received from him, Terry and King Air Conditioning & Heating.

By Mary S. on 10/11/19
Chris was very friendly and courteous. Explain everything he did. Would recommend to friends and family

By Dennis C. on 09/12/19
I would like to say that we appreciated the service call at our home today. Chris Pinkard was very professional and friendly. He immediately located the problem and was able to repair it in a very short time. We will definitely use and recommend King Air Conditioni...
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I would like to say that we appreciated the service call at our home today. Chris Pinkard was very professional and friendly. He immediately located the problem and was able to repair it in a very short time. We will definitely use and recommend King Air Conditioning and Heating to all our friends and associates. Let Chris know we enjoyed his visit today.
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By Mandy H. on 09/10/19
Chris came to my home to repair my air conditioning that wasnt cooling properly. Discovered the leak and got me up and running until the leak could be repaired. Leak was repaired today and new thermostat installed. Very friendly and professional. Would recommend to...
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Chris came to my home to repair my air conditioning that wasnt cooling properly. Discovered the leak and got me up and running until the leak could be repaired. Leak was repaired today and new thermostat installed. Very friendly and professional. Would recommend to anyone needing service. Thank you so much!
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618-466-7574

Select any employee to see all their reviews.

Donald M
1 Year
Rating:
16 total reviews!
Terry B
Rating:
15 total reviews!
Jennifer S
Customer Service Rep.
1 Year
Rating:
(48 total reviews)
Mike E
Customer Service Rep.
25 Years
Rating:
(24 total reviews)
Kylie W
Customer Service Rep.
5 Years
Rating:
(24 total reviews)
Robert H
Rating:
(14 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period King Air Conditioning & Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at King Air Conditioning & Heating. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
618-466-7574
Bret E has a 5-Star average rating and a total of 10 total reviews
10 total reviews
I started young as a gopher, and never left. I enjoy the challenges that come with the ever evolving technology of this trade. I also like helping people who find themselves in the hot or cold.
By Krista S. on 11/01/19
Bret was great! Very friendly and dealt with our dogs wanting his attention. Thanks as always for wonderful service!!

By Paul S. on 06/30/19
Fantastic service, called on Sat. night, no air, Bret was here at 9:00 Sun. morning , had the unit repaired cleaned and putting nice cold air by 10:00 I love King and their service Job and service well done Thanks .

By David M. on 05/31/19
Kylie, Brett, and Jack were fantastic from start to finish. Very friendly, knowledgeable, honest, and experienced. It is clear that they sincerely care about their customers, and have the customer’s best interests in mind when conducting their business. It’s al...
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Kylie, Brett, and Jack were fantastic from start to finish. Very friendly, knowledgeable, honest, and experienced. It is clear that they sincerely care about their customers, and have the customer’s best interests in mind when conducting their business. It’s always a bummer when something is going on with your furnace or AC, but I can honestly say that I wouldn’t trust any other company as much as King.
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By Mary Ellen S. on 12/14/18
Had a problem with my furnace. I always call KING Air because of their reliablity. They came out on the same day. The service manager, Bret is a real nice guy and very knowledgeable. He got the furnace working and recommended a new part for it. Received a cal...
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Had a problem with my furnace. I always call KING Air because of their reliablity. They came out on the same day. The service manager, Bret is a real nice guy and very knowledgeable. He got the furnace working and recommended a new part for it. Received a call next morning from the owner, Karen with a quote. It's nice to have them follow thru with good service until the job is completed.
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By Morgan C. on 03/02/18
(no comment)

By Rodney G. on 09/24/17
The geo thermal unit quit cooling Saturday night so we called the emergency service number Sunday morning and we had Bret show up shortly afterwards. Very knowledgeable and explained the problem and fixed it quickly. I highly recommend these guys and we signed up f...
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The geo thermal unit quit cooling Saturday night so we called the emergency service number Sunday morning and we had Bret show up shortly afterwards. Very knowledgeable and explained the problem and fixed it quickly. I highly recommend these guys and we signed up for a yearly maintenance plan to help keep the unit in tip top shape.
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By Charles N. on 05/03/17
good service,on time,had an issue with some lights,Bret found the problem will get back to me on cost to fix, Charlie Nowlin

By Jim & Sue M. on 07/08/16
The People at King Air Conditioning and Heating couldn't have been more helpful... They were here within an acceptable amount of time... and their Service man, Jon, couldn't have been more polite and courteous and friendly! Later another service man came to assist,...
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The People at King Air Conditioning and Heating couldn't have been more helpful... They were here within an acceptable amount of time... and their Service man, Jon, couldn't have been more polite and courteous and friendly! Later another service man came to assist, Bret and was also so sweet and friendly and helpful... In no time they had us all fixed up... We were so appreciative!... They were wonderful to do business with! I would definitely recommend them to anyone having any issues with their Air Conditioning or heating!!!!
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By Ginger W. on 03/16/16
Brett is an excellent representative for King. He is polite, thorough, and honest. Plus he knows the business well. Thanks for taking care of our heating and air issues.

By Bev M. on 05/01/15
Prompt, courteous and efficient
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