The geo thermal unit quit cooling Saturday night so we called the emergency service number Sunday morning and we had Bret show up shortly afterwards. Very knowledgeable and explained the problem and fixed it quickly. I highly recommend these guys and we signed up for a yearly maintenance plan to help keep the unit in tip top shape.
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King Air and Heating has been 100% responsive. Starting with one of their servicemen, Will, trying his best to fix our 30yr old unit to work for us on a temp basis to Mr King speedily responding to our request for a bid on a new unit. This responsiveness made for a quick installation date. The installation itself took much shorter than we expected. I can tell that this company operates with everyone focused on doing what's right for their customer and it shows. They are all the nice, neighborly, salt of the earth kind of people. I know I can count on them. I have also raved about them on facebook and other social media.
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I have been a customer of King AC & Htg for 23 years. Always satisfied with all aspects of interaction with personnel from owners to new hires. They always take the time to listen to your concerns to solving your problems. Excellent products, full knowledge of those products, and proper servicing. No high pressure sales. As an elderly woman living alone I feel very comfortable with their excellent service people. The office staff is friendly and efficient. They respond to you in a timely manner. Thank you King and staff.
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Joey was very courteous . He cleaned up after the job was over. then he explained everything to us about our new air conditioners. I would highly recommend King Air Conditioning to anyone who may need one. Thanks to King A.C. for the room air conditioner they loaned us until we had ours installed. It helped a lot because that week it was near the 100 degrees. Thanks to Joey and his helpers for a job well done. Danny and Elaine Lewis
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From the outset we were met with professionalism and sincerity. Mike was very nice and helpful throughout our decision making process. Joey and Austin were courteous, kind and informative. We are now enjoying our new Mitsubishi heating/cooling unit. We are very impressed with the noise level and the output of the unit. Many Thanks King for making the entire experience positive and enjoyable.
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From the outset we were met with professionalism and sincerity. Mike was very nice and helpful throughout our decision making process. Joey and Austin were courteous, kind and informative. We are now enjoying our new Mitsubishi heating/cooling unit. We are very impressed with the noise level and the output of the unit. Many Thanks King for making the entire experience positive and enjoyable
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I had my attic unit replaced. I took the time to get five bids. King was the most professional and by far Kings bid was the cheapest, not to mention they didn't mess around with the pricing. Other places started high then said , oh well we can match that price. That made me not trust that company. My price with King never changed and they did a wonderful job. I will be getting my downstairs unit from them later this year.
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We love and appreciate the timely response provided to us by the folks at King Airconditioning. Jack, the Technician & Jennifer, the Office Administrator have always responded immediately to our requests for service. Jack recently identified a leak that we have in a line that has been affecting our HVAC. He is taking immediate action to resolve!! We appreciate this team and highly recommend them because of their great technical knowledge and consistant, timely response to our service calls!! Sincerely, A happy, satisfied, Godfrey, IL customer!! Edie & Roger Czaia
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This is a comment from (Roger & Edie Czaia). We would like to compliment Will for the "Exceptional" service that he provided to us at our home on Monday, 05 June 2017!! He was so knowledgeable & professional! We would highly recommend King Air Conditioning to anyone that needs quality service!!! Thank you Will!!
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