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By Linda W. on 06/03/19
Professional, knowledgeable and customer oriented company. I would not hesitate to recommend them.

By Paul N. on 05/22/19
We selected a ducted heating and cooling heat pump solution from Key Heating. Alex, Aban & Andrew installed the duct work. I can't say enough about the quality job that they did. They worked with us to minimize the impact of the ducts on our basement and attic. The...
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We selected a ducted heating and cooling heat pump solution from Key Heating. Alex, Aban & Andrew installed the duct work. I can't say enough about the quality job that they did. They worked with us to minimize the impact of the ducts on our basement and attic. They showed up early each morning and completed their work ahead of schedule. The work was done very professionally. They cleaned up after each days work so much so that I didn't have to do any additional clean up. And they were the most courteous work crew I have experienced. My hats off to this crew!
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By Joseph P. on 05/13/19
they were excellent I had an issue after they installed the system and they responded quickly and they came out and fixed it I will recommend them to people 100%

By Joseph P. on 05/13/19
they were excellent I had an issue after they installed the system and they responded quickly a get out fixed it devil lever will recommend them to people 100%

By Hope Van E. on 05/13/19
I would recommend them. I've found all their staff to be professional and easy to work with during our job.

By Dan K. on 05/07/19
Richard arrived on time, was polite and explained everything in layman's terms. Performed the maintenance and suggested replacing the capacitor. I was very satisfied with the service.

By Chris A. on 04/22/19
Key Heating and Air Conditioning installed a new Heat Pump and backup furnace system for me this winter. I am very pleased with the job that they did. The HVAC system works great and it has been saving me a lot of money. I recommend Key for new HVAC system installation.

By Tim C. on 04/18/19
These guys are very professional and do fantastic work. They installed a heat pump, air handler and LPG backup heat. Very precise install and quality products

By Tom & Corinne S. on 04/02/19
Staff very courteous over phone. Matt K. was very professional and informative about the furnace problem and future recommendations.

By Daniel D. on 03/26/19
We had a great experience using Key to install a new furnace, heat pump and duct work to our home. Everyone from the office staff to the field guys were very responsive to all of our questions prior to the installation through completion. Jon presented us with sev...
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We had a great experience using Key to install a new furnace, heat pump and duct work to our home. Everyone from the office staff to the field guys were very responsive to all of our questions prior to the installation through completion. Jon presented us with several options for heating and cooling and explained the pros and cons of each, helping us make the right choice for our home. We would definitely recommend using Key Heating and Cooling! Thanks guys!!
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By Gail M. on 03/25/19
Keith P was fantastic. Very personable and extremely knowledgeable. I had double trouble - furnace fan had died, as had the hot water pressure valve. He explained everything in layman’s terms and though he had to leave and return with another part several hours l...
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Keith P was fantastic. Very personable and extremely knowledgeable. I had double trouble - furnace fan had died, as had the hot water pressure valve. He explained everything in layman’s terms and though he had to leave and return with another part several hours later, he was just as pleasant at the end of the day as he was when he walked in the door that morning. Would totally recommend Key Heating & AC in general and Keith P in particular. In addition, the office staff is terrific - both Laurie and Karen were wonderful.
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By Janet S. on 03/13/19
Walter was pleasant, professional and prompt! Diagnosed the problem quickly and the repair was done ASAP. We have a geothermal system that requires a different diagnostic skill set from our oil based system. Key technicians have this knowledge and are always able to answer questions.

By Matt F. on 03/08/19
Walter was punctual, knowledgeable, and was able to resolve our issue quickly. He didn't seem to mind me observing his work and asking questions, which was nice. He clearly explained the issue, how he resolved it, and a plan of action to move forward.

By John J. on 03/08/19
Fabulous work! Great Customer service. I highly recommend to anyone. Do yourself a favor and call them. Don’t waste time with anyone else. Keith P. Was amazing and will be looking forward to seeing you in the fall.

By Robin W. on 03/06/19
Keys Heating & AC were fabulous when installing our new central AC. They are professional, courteous, and very pleasant to have in our home. I would recommend them to anyone. They are punctual and kept me continuously updated on their progress. It was a pleasure to work with them.

By Roland C. on 03/01/19
Great service. Keith didn't just replace the part, he even explained to me how my furnace works.

By Barbara B. on 02/26/19
Keith did a wonderful job explaining what was going on with my furnace. Taking the time to go over how when hearing loud banging noises from the furnace means there is air in the lines. Keith was quick to fix this problem and pointed out some potential parts should...
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Keith did a wonderful job explaining what was going on with my furnace. Taking the time to go over how when hearing loud banging noises from the furnace means there is air in the lines. Keith was quick to fix this problem and pointed out some potential parts should be replaced at the next cleaning. Very please. Scheduling Dept. was very quick to get me scheduled for an appointment too. Great team work all the way around.
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By Ken C. on 02/24/19
Matt the installation tech was prompt, courteous and efficient and was able to get my system installed in the 2 days I was told to expect.

By C&V Posada LLC V. on 02/19/19
(no comment)

By Bob N. on 02/17/19
(no comment)
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(603) 436-8811

Select any employee to see all their reviews.

Walter D
17 Years
Rating:
40 total reviews!
Richard C
1 Year
Rating:
38 total reviews!
Rosie D
Customer Service Rep.
25 Years
Rating:
(2 total reviews)
Kasey R
Customer Service Rep.
7 Years
Rating:
(1 total review)
Matt B
20 Years
Rating:
(17 total reviews)
Andrew S
1 Year
Rating:
(13 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Key Heating & AC has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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(603) 436-8811
Matt B has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
17 total reviews
I have been in the HVAC industry for 22 yrs and with Key for 17! I have worked on large scale projects over the years that have boosted my skills and confidence. When I am not at work I am an avid blacksmith. I really enjoy working with my hands and being creative and I have an amazing family.
By Tim C. on 04/18/19
These guys are very professional and do fantastic work. They installed a heat pump, air handler and LPG backup heat. Very precise install and quality products

By Daniel D. on 03/26/19
We had a great experience using Key to install a new furnace, heat pump and duct work to our home. Everyone from the office staff to the field guys were very responsive to all of our questions prior to the installation through completion. Jon presented us with sev...
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We had a great experience using Key to install a new furnace, heat pump and duct work to our home. Everyone from the office staff to the field guys were very responsive to all of our questions prior to the installation through completion. Jon presented us with several options for heating and cooling and explained the pros and cons of each, helping us make the right choice for our home. We would definitely recommend using Key Heating and Cooling! Thanks guys!!
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By Bruce B. on 02/15/19
Key Heating and Air Conditioning recently installed a new propane heating system and heat pump at our house in New Hampshire. Our primary residence is in Pennsylvania so there was a need for close communication throughout the process. Key staff were excellent at ke...
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Key Heating and Air Conditioning recently installed a new propane heating system and heat pump at our house in New Hampshire. Our primary residence is in Pennsylvania so there was a need for close communication throughout the process. Key staff were excellent at keeping us informed of the equipment delivery and installation schedule and everything went according to plan. The actual installation of the new system required nearly a week of work. Matt B, our installation manager and his staff were professional, hard working, well organized and very good at communicating the progress of the project. They also did a great job at explaining the operation of the new systems and were keen to insure that we understood how to operate everything. In addition they were all very respectful of our home and took care to clean as the job progressed. From the office staff through to the service staff everyone involved with our project was professional, very well spoken and attentive to our concerns along the way. We are very happy with the finished product and would recommend Key HVAC without reservation.
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By Jim M. on 01/31/19
Matt B was very professional with his install of my Mitsubishi Split AC. Worked with me on location of both units and kept wiring and piping out of view in living area and up and out of the way in the basement. Matt offered but I didn't really need operational inst...
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Matt B was very professional with his install of my Mitsubishi Split AC. Worked with me on location of both units and kept wiring and piping out of view in living area and up and out of the way in the basement. Matt offered but I didn't really need operational instructions since I had a 3 year old unit in my previous home. He was friendly and easy to deal with. He also completed the project in a timely manner, and did a good job with cleanup when done. I would recommend him and Key to anyone looking for a residential HVAC job. Jim M.
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By Rod C. on 01/31/19
All personnel from the folks that provided the estimate, delivered the new furnace, installed it and took away the old furnace were friendly, courteous, answered our questions and very competent. The office personnel especially Julie worked diligently to keep us up...
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All personnel from the folks that provided the estimate, delivered the new furnace, installed it and took away the old furnace were friendly, courteous, answered our questions and very competent. The office personnel especially Julie worked diligently to keep us up to date on times for delivery and pick up.
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By Vienna C&V P. on 01/31/19
(no comment)

By Tim C. on 10/19/18
Good morning Jon. Just wanted to take a moment and update you on our project. You sold me on your company however the people you employ keep selling every day. Starting with the dynamic duo Andrew and Jim, with help from Aiden the install of the ductwork has be...
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Good morning Jon. Just wanted to take a moment and update you on our project. You sold me on your company however the people you employ keep selling every day. Starting with the dynamic duo Andrew and Jim, with help from Aiden the install of the ductwork has been truly exceptional. Andrew has been most accommodating on the placement of all registers and the outcome has been fantastic! The new crew for furnace demo and new install headed up by Matt with help from Jose has been incredible. Matt has been most accommodating on the placement of the new furnace and heat pump and his work is fantastic! I wish I could solder as clean as Jose! A good company is headed by its owner and great company's have outstanding employees. I must say you have outstanding employees and I could not be more pleased in the work they do and the interactions with all of them. All VERY professional.
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By Ed B. on 09/27/18
Professional, prompt and courteous! Showed up on time, worked in less than ideal conditions (Rain and a 25 foot ladder climb) Guys were great and the system is amazing. Thank you.

By Terry A. on 08/03/18
Jon went out of his way--and the usual Key service area--to provide his personal expertise to the design and selection of the best system for our needs. Julie provided regular updates on the progress of the scheduling for the installation. Matt and his assistant pr...
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Jon went out of his way--and the usual Key service area--to provide his personal expertise to the design and selection of the best system for our needs. Julie provided regular updates on the progress of the scheduling for the installation. Matt and his assistant provided a perfect custom installation and made key technical decisions to ensure the best performance and aesthetic features of the system. We could not be more pleased!
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By Terrance H. on 05/22/18
I can not say enough about Matts professionalism! He explained every step, answered questions I asked and even gave some insight to some I may not have asked. He shared a bit of his interests, family, hobbies and such. It was the perfect mix of someone not only doi...
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I can not say enough about Matts professionalism! He explained every step, answered questions I asked and even gave some insight to some I may not have asked. He shared a bit of his interests, family, hobbies and such. It was the perfect mix of someone not only doing, but also knowing their craft and sharing a bit of them self to show that he is a person paying bills and getting through life like just like the rest of us! I have a few more non related HVAC projects to be done. If only they could all be done by Matt!
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By Terry H. on 05/18/18
I can not say enough about Matts professionalism! He explained every step, answered questions I asked and even gave some insight to some I may not have asked. He shared a bit of his interests, family, hobbies and such. It was the perfect mix of someone not only doi...
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I can not say enough about Matts professionalism! He explained every step, answered questions I asked and even gave some insight to some I may not have asked. He shared a bit of his interests, family, hobbies and such. It was the perfect mix of someone not only doing, but also knowing their craft and sharing a bit of them self to show that he is a person paying bills and getting through life like just like the rest of us! I have a few more non related HVAC projects to be done. If only they could all be done by Matt!
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By Terry H. on 05/17/18
I can not say enough about Matts professionalism! He explained every step, answered questions I asked and even gave some insight to some I may not have asked. He shared a bit of his interests, family, hobbies and such. It was the perfect mix of someone not only doi...
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I can not say enough about Matts professionalism! He explained every step, answered questions I asked and even gave some insight to some I may not have asked. He shared a bit of his interests, family, hobbies and such. It was the perfect mix of someone not only doing, but also knowing their craft and sharing a bit of them self to show that he is a person paying bills and getting through life like just like the rest of us! I have a few more non related HVAC projects to be done. If only they could all be done by Matt!
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By Laura & Gregg B. on 08/09/17
Our contractor introduced us to this company for our Geothermal Installation. Installation went well and everything works great! No issues and great service.

By Tine C. on 01/20/17
Matt led a ductless system install at my house and has since serviced it. Could not be happier. He is professional and efficient/effective and a great focus on details. I highly recommend him and his work.

By Steve T. on 11/05/16
Matt was professional and friendly. He was proud of the work he did and it shows in the final product.

By Maple tree learning c. on 09/21/16
Walter and Matt did a great job trouble shooting and fixing the problem at our school . Walter's quick and accurate diagnosis of our problem made getting it fixed during business hours possible without any disruption or hassle. We really appreciate the hard work,...
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Walter and Matt did a great job trouble shooting and fixing the problem at our school . Walter's quick and accurate diagnosis of our problem made getting it fixed during business hours possible without any disruption or hassle. We really appreciate the hard work, quick response and professionalism ! Many Thanks, Your friends at Maple Tree Learning
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By brett c. on 09/19/16
I have worked with key on a few jobs and Matt Bowley is one of the most best mechanical tech i have ever worked with. There isn't a problem Matt and fix and is always willing to go the extra mile for the customer.
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