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By Carolyn P. on 04/27/18
Key heating has been responsive, fair, and easy to work with. I've worked with their repair department and sales department. Richard is knowlegable, to the point, and efficient. Colin although very busy has been able to schedule repair and install without issues an...
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Key heating has been responsive, fair, and easy to work with. I've worked with their repair department and sales department. Richard is knowlegable, to the point, and efficient. Colin although very busy has been able to schedule repair and install without issues and when questions arose was able to get answers. Alex provided a very fair quote and the product was delivered as quote. The office staff who answers phones is friendly and helpful. I won't hesitate to keep using Key.
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By Randy Z. on 04/26/18
I recently needed service on my Mitsubishi Slim Heat Pump . Key HVAC was the original installer. They were able to quickly set up an appointment for a non-emergency situation. The field technician (Richard Chagron) was very thorough in diagnosing the problem and ge...
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I recently needed service on my Mitsubishi Slim Heat Pump . Key HVAC was the original installer. They were able to quickly set up an appointment for a non-emergency situation. The field technician (Richard Chagron) was very thorough in diagnosing the problem and getting my machine back in working order. He took the time to explain what had happened with the unit. I was very pleased with the service rendered and the price charged. I chose Key HVAC five years ago to install the Mitsubishi systems in my house. In total, I had quotes from five contractors. I do not normally choose a vendor strictly on lowest price. Key had the best solutions for my house and as it turned out, the best pricing. Their personnel are very knowledgeable and very professional. I highly recommend them for a new installation or for maintenance.
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By Diane M. on 04/24/18
I am still enjoying my Mitsubishi Heat Pump system. All of my interactions with the staff at Key were positive. Much thanks to Jon. Gary was the lead installer and everything was done in a professional manner. The Unit was installed, I was given instruction, and th...
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I am still enjoying my Mitsubishi Heat Pump system. All of my interactions with the staff at Key were positive. Much thanks to Jon. Gary was the lead installer and everything was done in a professional manner. The Unit was installed, I was given instruction, and they did a good job of cleaning up.
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By Lisa M. on 04/23/18
The Key guys are always great. Keith diagnosed the a/c problem and fixed it before the summer heat, so I am happy! Very polite and professional. We've been customers for years - great company

By David B. on 04/21/18
I meet Alex, from Key Heating & Air Conditioning, at a home show. I had been considering a heat pump installation for awhile and after talking to Alex I decided to move forward with it. He was very comfortable to work with as well as knowledgeable. The installation...
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I meet Alex, from Key Heating & Air Conditioning, at a home show. I had been considering a heat pump installation for awhile and after talking to Alex I decided to move forward with it. He was very comfortable to work with as well as knowledgeable. The installation went well and the install team was great. They were courteous, professional, and knew their business. I tend to ask a lot of questions which they gladly answered. I would recommend this company to anyone that is in the market for a heat pump or other services they provide.
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By Greg B. on 04/19/18
Found Richard C. at Key to very helpful and informative. Very pleased with our service.

By John R. on 04/13/18
I was very pleased with the overall work. However the mechanic seemed unsure of himself when it came to wiring off a three way switch, he was friendly enough however I didn't feel he was getting supported by his team.

By Jay D. on 03/22/18
(no comment)

By Jon M. on 03/16/18
Had a central A/C problem for over ten years. Technician from Key visited my home and ascertained the problem in less than 30 minutes. Keith (Tech) will return to my home in late April to make repair. Key contacted me by phone ten days later to advise the cost for ...
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Had a central A/C problem for over ten years. Technician from Key visited my home and ascertained the problem in less than 30 minutes. Keith (Tech) will return to my home in late April to make repair. Key contacted me by phone ten days later to advise the cost for repair and set up appointment to finish job. Very satisfied.
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By CHASE B. on 03/15/18
Their installation and support and service was superb and fantastic! I highly recommend Key.

By Adam K. on 01/27/18
Keith quickly remedied our issue and taught us a couple things in the process. He's a consummate professional and we appreciate Key not losing sight of us amidst all the weather fun and everything else.

By Victor on 01/07/18
Just moved into a new house, and needed to get my heat system checked, before winter. Called Key, and made the appointment for the next day. He checked the furnace, and said it was fine. I told him that there seemed to be a problem with the vents in two of our room...
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Just moved into a new house, and needed to get my heat system checked, before winter. Called Key, and made the appointment for the next day. He checked the furnace, and said it was fine. I told him that there seemed to be a problem with the vents in two of our rooms. Walter said that he would go up into the attic and check them. He returned from the attic 15 minutes later, and said he adjusted the dampers, and that it was all good now. We just realized that those two rooms were still cold, so I went into the attic to check myself. Both dampers were still completely closed, and looked like they had never been checked, as the insulation on those two dampers had not been disturbed at all. I paid about $250 for this service. Not very happy with Key Heating, after fixing the problem myself in about 5 minutes.
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By Mark S. on 12/26/17
Great service, prompt arrival, competent service good follow up, fair prices.

By Lisa & David K. on 12/12/17
The team at Key was great. They fit the appointment to work with our schedule. They arrived when they said they would. They were professional, courteous and helpful. The technician knew about our equipment, serviced it in a timely way, and discussed long-term optio...
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The team at Key was great. They fit the appointment to work with our schedule. They arrived when they said they would. They were professional, courteous and helpful. The technician knew about our equipment, serviced it in a timely way, and discussed long-term options as our equipment becomes older. We'd certainly use Key again in the future for our heating and air conditioning needs!
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By KAREN M. on 11/29/17
(no comment)

By Xcelerated O. on 10/20/17
They were great! Highly recommend

By JOHN M. on 10/01/17
The cleaning service went well and I was reviewing the bill and notice a filter was not changed on the invoice. This was the Air filter for the duck work. It may have been missed by accident and will check on Monday 10/2 to see if they will drop one off.

By For St. Vincent De Paul Society N. on 09/29/17
Although the job was finished the equipment did not work as promised. I have been waiting 3 weeks for a call back to discuss performance and still have not heard from anyone.

By MIKE R. on 09/28/17
Service was promp,work was perforned in a timely and courteous matter...However,Richard stated that we were in need of 2 filters and said that would be shipped or delivered to us...As of today,we have not seen them...

By SARA N. on 09/28/17
Always great service.
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