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By Julia & Jack F. on 06/08/18
Keith did a fantastic job with our AC inspection, including being very friendly and thorough at explaining the new 2020/R22 changes, along with the new membership card program. We have been with Key for many years and thankfully, with their maintenance and our upke...
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Keith did a fantastic job with our AC inspection, including being very friendly and thorough at explaining the new 2020/R22 changes, along with the new membership card program. We have been with Key for many years and thankfully, with their maintenance and our upkeep, our HVAC systems have operated smoothly for the same period with only an occasional adjustment now and then. Keep up the great work!
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By Thomas T. on 06/07/18
Keith Paulet addressed our AC System malfunction today (June 7, 2018). We could not have been happier with his performance. Keith was extremely knowledgeable, professional, and courteous during his visit. He was able to correct the problem in very short order and e...
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Keith Paulet addressed our AC System malfunction today (June 7, 2018). We could not have been happier with his performance. Keith was extremely knowledgeable, professional, and courteous during his visit. He was able to correct the problem in very short order and explained all his work and billing to our satisfaction before he departed. He left his work site as clean or cleaner than when he arrived. He came with all the tools and parts necessary to complete the job. We would highly recommend him to any of your customers. Pat & Mike Tarr
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By DANA C. on 06/07/18
Marie was very helpful from our first walk-in to determine the systems available. She worked with us to ensure we purchased the proper system for our home. She arranged the procedures to get the rebate from Eversource. Previously they had always "run out". Matt and...
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Marie was very helpful from our first walk-in to determine the systems available. She worked with us to ensure we purchased the proper system for our home. She arranged the procedures to get the rebate from Eversource. Previously they had always "run out". Matt and his crew were on time and professional for the walk-through and the installation, and got it done in one day. The electrician came the next day and was done in a couple of hours. All work areas were cleaned and left in good condition.
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By Patrick D. on 06/02/18
Keith was great, on time, efficient and personable...a pleasure to deal with. We are sold in Key Heating and AC!

By Catherine L. on 05/30/18
Richard was quick and professional. Took the time to wash out filter told me what were possible problems coming up. I hope to have good follow up with office on quotes and new filters. Catherine

By Nancy P. on 05/29/18
Keith just left after servicing our Mitsubishi again this year. It's a good feeling to know it is all set to keep us cool this summer, and it was great to see Keith again. He is a most pleasant professional and a real credit to his company.

By Mark K. on 05/28/18
Richard C. provided great service. He was knowledgeable and took time to fully explain his assessment and to answer questions. Richard even discovered a propane leak and stayed until it was repaired!

By Denise O. on 05/23/18
We are extremely pleased and impressed with the professional and knowledgeable work that was provided by the technician. This is the second year we have used Key HVAC, and will continue to use in the future, as well as recommend the business to others.

By Terrance H. on 05/22/18
I can not say enough about Matts professionalism! He explained every step, answered questions I asked and even gave some insight to some I may not have asked. He shared a bit of his interests, family, hobbies and such. It was the perfect mix of someone not only doi...
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I can not say enough about Matts professionalism! He explained every step, answered questions I asked and even gave some insight to some I may not have asked. He shared a bit of his interests, family, hobbies and such. It was the perfect mix of someone not only doing, but also knowing their craft and sharing a bit of them self to show that he is a person paying bills and getting through life like just like the rest of us! I have a few more non related HVAC projects to be done. If only they could all be done by Matt!
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By James T. on 05/19/18
Bob Welch and Mike Ring were efficient, and effective in the process of installing our gas furnace. They were polite, professional and respectful. They explained what they were doing and answered all our questions. They cleaned up their work area and gave us an ori...
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Bob Welch and Mike Ring were efficient, and effective in the process of installing our gas furnace. They were polite, professional and respectful. They explained what they were doing and answered all our questions. They cleaned up their work area and gave us an orientation to the new unit. We commend and would recommend them. Thanks.
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By Terry H. on 05/18/18
I can not say enough about Matts professionalism! He explained every step, answered questions I asked and even gave some insight to some I may not have asked. He shared a bit of his interests, family, hobbies and such. It was the perfect mix of someone not only doi...
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I can not say enough about Matts professionalism! He explained every step, answered questions I asked and even gave some insight to some I may not have asked. He shared a bit of his interests, family, hobbies and such. It was the perfect mix of someone not only doing, but also knowing their craft and sharing a bit of them self to show that he is a person paying bills and getting through life like just like the rest of us! I have a few more non related HVAC projects to be done. If only they could all be done by Matt!
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By Terry H. on 05/17/18
I can not say enough about Matts professionalism! He explained every step, answered questions I asked and even gave some insight to some I may not have asked. He shared a bit of his interests, family, hobbies and such. It was the perfect mix of someone not only doi...
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I can not say enough about Matts professionalism! He explained every step, answered questions I asked and even gave some insight to some I may not have asked. He shared a bit of his interests, family, hobbies and such. It was the perfect mix of someone not only doing, but also knowing their craft and sharing a bit of them self to show that he is a person paying bills and getting through life like just like the rest of us! I have a few more non related HVAC projects to be done. If only they could all be done by Matt!
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By Cathy P. on 05/17/18
I was very pleased with the topics and questions that Keith was willing to discuss in clear, understandable language. His knowledge gives us a much better insight as to how our system works, and why regular upkeep is important. His manner is very open and friendl...
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I was very pleased with the topics and questions that Keith was willing to discuss in clear, understandable language. His knowledge gives us a much better insight as to how our system works, and why regular upkeep is important. His manner is very open and friendly, and he is great at explaining any questions that we have. I do hope he comes again next time. The more we learn, the better we can arrange for proper management and care of our system. Cathy Pridham
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By Bernice B. on 05/14/18
Keith P. came out and did a yearly maintenance on our AC unit which was installed over 4 years ago. He was pleasant and efficient. I always feel I get good value from Key Heating and Keith's visit was more of the same, excellent service I expect from Key Heating.

By Elaine H. on 05/11/18
Just had Keith from Key Heating and Air Conditioning come and service my air conditioner for summer. He is always polite and speedy. I also had the company adjust to give better heat in various rooms and they did a great job, everything works sooo much better!

By richard p. on 05/09/18
(No Comment)

By Raymond F. on 05/09/18
I have owned a heating & AC unit purchased and serviced by Key Energy for 4 years. They were amazing during installation accommodating us in every way, and have continued servicing our units since. Our most recent Service Pro was Richard C. He was timely, knowledge...
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I have owned a heating & AC unit purchased and serviced by Key Energy for 4 years. They were amazing during installation accommodating us in every way, and have continued servicing our units since. Our most recent Service Pro was Richard C. He was timely, knowledgeable, and very pleasant to deal with. I would highly recommend anyone connected with Key Heating.
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By Ron J. on 05/09/18
Key Heating and AC Richard C Very professional explained everything no BS

By Frank M. on 05/08/18
Richard arrived right on time for an HVAC system repair, and was friendly and knowledgeable. Worked very efficiently, got me up and running quickly. Offered some advice on an upgrade that might save me money on the long term, but in a friendly, no-pressure way. A p...
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Richard arrived right on time for an HVAC system repair, and was friendly and knowledgeable. Worked very efficiently, got me up and running quickly. Offered some advice on an upgrade that might save me money on the long term, but in a friendly, no-pressure way. A pleasure to do business with.
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By michael n. on 05/07/18
very throw. explained every thing that was done and what needed to be done.
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