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By Richard H. on 11/17/18
(no comment)

By Nancy & Brian J. on 11/15/18
Richard arrived during the time interval we expected. He did the annual cleaning on our gas boiler and detected a part that was about to fail. It was ordered, and we were pleased that he was the one that came to install the replacement part when it arrived. Richard...
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Richard arrived during the time interval we expected. He did the annual cleaning on our gas boiler and detected a part that was about to fail. It was ordered, and we were pleased that he was the one that came to install the replacement part when it arrived. Richard was friendly, courteous, and answered all our questions thoroughly.
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By David L. on 11/15/18
The young man was friendly, polite, efficient, polite and thorough. we'd welcome him back for HVAC service at any time

By Chad C. on 11/10/18
(no comment)

By Andrea E. on 11/08/18
Al Pastrana was exceptional. Prompt, polite and friendly. He worked diligently on the annual tune up and cleaning. After he finished, he explained his findings in terms I could understand. He also informed me of your Loyalty Program, which I had never heard of befo...
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Al Pastrana was exceptional. Prompt, polite and friendly. He worked diligently on the annual tune up and cleaning. After he finished, he explained his findings in terms I could understand. He also informed me of your Loyalty Program, which I had never heard of before then. 5 stars for Al!
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By Therese W. on 11/07/18
Knowledgeable service technician. Excellent education.

By Ron B. on 11/06/18
great job

By Erik S. on 11/01/18
We had our annual furnace cleaning conducting by Key Heating. Richard was out technician. He was very professional and easy to communicate to. He answered every question I had, and went above and beyond to make sure my home was ready for a cold winter. I appreciate...
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We had our annual furnace cleaning conducting by Key Heating. Richard was out technician. He was very professional and easy to communicate to. He answered every question I had, and went above and beyond to make sure my home was ready for a cold winter. I appreciated his recommendations and honesty while discussing our system. Its very clear that Richard (and the rest of the team we dealt with) was very knowledgeable and really takes pride in the work that he does, no matter what challenge arises.
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By Matthew G. on 10/30/18
(no comment)

By Bob N. on 10/28/18
I needed Richard to inspect previous​ work. He thoroughly​​ inspected the work and provided a clear explanation.​

By KAREN H. on 10/26/18
Key Heating and Air Conditioning were absolutely fantastic! The people we were in contact with were Garrett -sales rep, Julie - office, and Mike and Jason Installers. My husband and I were very pleased with everyone's professionalism, knowledge, and promptness whe...
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Key Heating and Air Conditioning were absolutely fantastic! The people we were in contact with were Garrett -sales rep, Julie - office, and Mike and Jason Installers. My husband and I were very pleased with everyone's professionalism, knowledge, and promptness when a problem came up. At first, our new unit was not working properly. Mike worked above and beyond to find the problem and fixed immediately. It was not an easy task. But with his diligence and perseverance, he was able to make it happen.
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By JOHN N. on 10/25/18
We chose Key because it was a large existing corp. Unfortunately they had very poor internal communications and made several installation errors, including the water drain into the house- not out and mess up the wires so the control for one mini-split actually con...
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We chose Key because it was a large existing corp. Unfortunately they had very poor internal communications and made several installation errors, including the water drain into the house- not out and mess up the wires so the control for one mini-split actually controlled the other. Although they promised to fill out the rebate for me - they just notified me that I had to. We liked the Mitsubishi, so when we had a mini-split installed two months later in our other house, we had Crown Mechanical install a three unit system. That install went perfectly. My advice - forget Key and use Crown Mechanical.
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By Holly b. on 10/25/18
Mike and David were awesome! They kept communicating with me and did the replacement with confidence.

By Robert C. on 10/24/18
We had Walter come and work on our geothermal system, even got our heat to work again while we waited for the part we needed to keep it running, very knowledgeable and professional, would definitely recommend Key Heating And Air Conditioning !!!

By Marlene W. on 10/23/18
Al serviced my AC during the Summer, and heating system in the Fall. In both instances, he was on time for the appointment, and took time to do thorough checks of the systems. He also answered my questions about the system and gave me maintenance tips. Al was very ...
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Al serviced my AC during the Summer, and heating system in the Fall. In both instances, he was on time for the appointment, and took time to do thorough checks of the systems. He also answered my questions about the system and gave me maintenance tips. Al was very professional, and wore shoe coverings when needed. Highly recommend Key and Al for service.
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By Kevin G. on 10/21/18
(no comment)

By Tim C. on 10/19/18
Good morning Jon. Just wanted to take a moment and update you on our project. You sold me on your company however the people you employ keep selling every day. Starting with the dynamic duo Andrew and Jim, with help from Aiden the install of the ductwork has be...
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Good morning Jon. Just wanted to take a moment and update you on our project. You sold me on your company however the people you employ keep selling every day. Starting with the dynamic duo Andrew and Jim, with help from Aiden the install of the ductwork has been truly exceptional. Andrew has been most accommodating on the placement of all registers and the outcome has been fantastic! The new crew for furnace demo and new install headed up by Matt with help from Jose has been incredible. Matt has been most accommodating on the placement of the new furnace and heat pump and his work is fantastic! I wish I could solder as clean as Jose! A good company is headed by its owner and great company's have outstanding employees. I must say you have outstanding employees and I could not be more pleased in the work they do and the interactions with all of them. All VERY professional.
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By Charlie A. on 10/19/18
Great Services

By Paul S. on 10/17/18
Keith was very efficient and thorough during his time at our home. He also explained how every thing worked for myself as well as my wife. People like him is why I all ways call Key Heating & AC.

By Cabot House F. on 10/11/18
I would definitely highly recommend Key--their tech Walter Dreher was on time , courteous and very knowledgeable of our antiquated system---Walter was also pleasant and accommodating--he certainly knew what he was doing and because of him I am a happy client and wi...
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I would definitely highly recommend Key--their tech Walter Dreher was on time , courteous and very knowledgeable of our antiquated system---Walter was also pleasant and accommodating--he certainly knew what he was doing and because of him I am a happy client and will continue to use Key--they are the air conditioning experts in the area!!!!
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(603) 436-8811

Select any employee to see all their reviews.

Julie R
Customer Service Rep.
10 Years
Rating:
(7 total reviews)
Linda P
15 Years
Rating:
(2 total reviews)
Ian W
Customer Service Rep.
Rating:Just Launched
Jimmy C
Rating:Just Launched
Lisa V
Customer Service Rep.
10 Years
Rating:Just Launched
Aban E
Rating:Just Launched

* Total number of reviews and star-ratings are based on data collected during the time period Key Heating & AC has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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