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By Joy G. on 08/01/16
After having five estimates for a new AC unit, I decided on Kellam Mechanical. They completed the job thoroughly, were friendly, clean and worked diligently under very unfavorable conditions. I would highly recommend them for your heating and AC needs!

By Linda H. on 06/30/16
We had a contract with Dominion for our heat pumps and our water heater. When our heat pump stopped coolong we called them. We had to pay Dominion $50 for the service call. They sent out someone from a company I had never hear of. The service tech said we had two l...
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We had a contract with Dominion for our heat pumps and our water heater. When our heat pump stopped coolong we called them. We had to pay Dominion $50 for the service call. They sent out someone from a company I had never hear of. The service tech said we had two leaks and 0 Freon. He then left and said he would have to turn the service order in to be approved. They left us with no air conditioning in the 90 degree hear. Two days later they said it was denied because the unit was too old. We have been paying on this contract for over a year, just to find out our unit was not even eligible! We called Kellam Mechanical and they came out in a timely manner. The unit was NOT empty of Freon. There were no leaks. A filter was missing that caused a buildup of oil and created a stricture so that the Freon was not flowing as it should be. Everything was fixed and we have a cool house again. I would definitely call Kellam from now on. The service tech was friendly, courteous and kept us informed of each step he needed to take and what the cost would be.
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By Judy W. on 06/20/16
John did an excellent job, and knew his job. He was very professional and has a pleasant personality. Always call Kellam!

By Charlotte N. on 05/31/16
Excellent technician! Josh S. Is professional and friendly! Very appreciative of his professionalism and attitude!

By Ann L. on 05/27/16
Josh S. responded to an "emergency" service call for my AC unit today. He quickly and thoroughly diagnosed the issue and resolved. In no time, he had my AC unit up and running again. He also took time to explain the issue, probable cause and solution. Josh is knowl...
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Josh S. responded to an "emergency" service call for my AC unit today. He quickly and thoroughly diagnosed the issue and resolved. In no time, he had my AC unit up and running again. He also took time to explain the issue, probable cause and solution. Josh is knowledgeable, professional and an outstanding technician. I am extremely pleased with my service experience. Thank you, Josh!
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By Anthony T. on 05/26/16
Kellam Mechanical is by far one of the best companies we've had the pleasure to work with. My parents were having problems with their relatively new AC unit and more than one company was unable to fix it. Several friends recommended Kellam Mechanical and I can hon...
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Kellam Mechanical is by far one of the best companies we've had the pleasure to work with. My parents were having problems with their relatively new AC unit and more than one company was unable to fix it. Several friends recommended Kellam Mechanical and I can honestly say, they are the BEST group of people we've ever worked with. Their technicians were very knowledgable, able to not only diagnose the problem that multiple other groups were unable to fix but also explain how to maintain the system. John and Adam spent almost 2 hours fixing the problem and because the system was under warranty, they didn't charge my parents! That meant more to me than I can say. Knowing that my parents home is cool and they have a company they can trust is priceless. Honesty and excellence in service and technical skill are what the gentlemen at Kellam Mechanical built their company on. They are our go to company for as long as we live in Hampton Roads.
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By Mark A. on 05/25/16
Our experience with Kellam Mechanical has been excellent! We have been customers of theirs for years. Our technician Josh, is a super star! He is a master at problem solving, and on every call he goes above and beyond! In fact we consider Josh as part of our family...
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Our experience with Kellam Mechanical has been excellent! We have been customers of theirs for years. Our technician Josh, is a super star! He is a master at problem solving, and on every call he goes above and beyond! In fact we consider Josh as part of our family. We take advantage of their yearly maintenance program, highly recommend it. They installed a tankless water heater, did an awesome job with the entire install. They installed the Ultravation whole house air cleaner on to our system 3.5 years ago, we love it! Just recently Josh recommended the Laundry Pro. I had my doubts but I trusted Josh so I thought we would give it a try. The product is amazing. Bottom line this company is professional, on time and they exceed expectations!
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By Debra W. on 05/16/16
Awesome company to work with. Jerry Wager really knows what he's doing. Their prices are reasonable and their service is excellent and timely.

By Amanda D. on 05/16/16
(no comment)

By Ben M. on 04/11/16
Jerry did an excellent job of servicing my unit. He spent time taking apart the outside unit and completely cleaning it. I don't remember this happening with other techs in previous years.

By Karen K. on 04/09/16
After years of aggravating experiences with a home owners' warranty program, Kellam Mechanical was recommended to me, when my 1913 home's furnace went out AGAIN! Monty was sent to the rescue, and got us up and running and a year later - the furnace is still going s...
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After years of aggravating experiences with a home owners' warranty program, Kellam Mechanical was recommended to me, when my 1913 home's furnace went out AGAIN! Monty was sent to the rescue, and got us up and running and a year later - the furnace is still going strong. (The Home Warranty got 'dumped'!) This spring, our water heater gave up the ghost . . . and Kellam sent Josh to diagnose the damage and recommend a solution. Prompt, courteous, friendly and tidy . . . he and Asher installed a new, efficient water heater in no time. I would recommend Kellam HIGHLY. When they fix something . . . it's fixed. They are not 'just put a bandaid on it' people . . . and our money is always well-spent. Thanks, Kellam. - the Kinsers
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By Ronnie S. on 04/02/16
Thomas was friendly, efficient and knowledgeable. He arrived on time, put out a red carpet mat at my entrance door, slipped on some red shoe protectors and as they say, you have only once to make a first impression! He did it! He listened intently to my explanatio...
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Thomas was friendly, efficient and knowledgeable. He arrived on time, put out a red carpet mat at my entrance door, slipped on some red shoe protectors and as they say, you have only once to make a first impression! He did it! He listened intently to my explanation of my problem, diagnosed the ac system, gave me an estimate and time line . Ordered the parts, which someone from KM delivered, and repairs were completed before noon. This is my second experience with Thomas as he also replaced a water heater at my place of business a few weeks ago. BTW, Lisa took my service calls, and was very friendly and accommodating in scheduling an appointment convenient to my schedule. Everyone gets 5 Stars from me :o) Thank you all, Ron Shank
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By Max A. on 04/02/16
Excellent & completely satisfied

By Eric M. on 03/26/16
Josh did an OUTSTANDING job. My A/C unit was not working properly. Within 5 min, Josh had diagnosed the problem. He replaced the part and I was back to enjoying a cool home. He even saved me money by doing the research and learning the unit was under warranty!! ...
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Josh did an OUTSTANDING job. My A/C unit was not working properly. Within 5 min, Josh had diagnosed the problem. He replaced the part and I was back to enjoying a cool home. He even saved me money by doing the research and learning the unit was under warranty!! Thanks, Josh. You've got a customer!!
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By Jim B. on 03/15/16
Good job. Heat working fine.

By Elizabeth S. on 03/15/16
Excellent company and service

By Richard D. on 03/15/16
Jerry is always professional and courteous....

By Richard D. on 03/15/16
Jerry is always professional and courteou

By Barbara S. on 03/15/16
I always recommend Jerry W. for the job. He does great work.

By John G. on 03/15/16
Thomas did a fantastic job installing my Laundry Pro. He was on time and left no mess. We are excited to start seeing the savings. Thanks Kellam Mechanical.
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