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By John m. on 04/30/16
Richard was very good explaining what he found and what needed to be done. It only took him less then an hour then an hour to find what needed to be done and fix it. We felt like the price to unclog the toilets was unreasonable but we continued with the service. Ri...
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Richard was very good explaining what he found and what needed to be done. It only took him less then an hour then an hour to find what needed to be done and fix it. We felt like the price to unclog the toilets was unreasonable but we continued with the service. Richard was excellent though.
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By Dave and Donna C. on 04/29/16
David B was friendly, courteous, and quickly found the problem with our leaking well. He repaired, replaced parts and we now have water. He even called the next day to make sure everything was working well. Thank you Justin Dorsey for authorizing this work be cove...
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David B was friendly, courteous, and quickly found the problem with our leaking well. He repaired, replaced parts and we now have water. He even called the next day to make sure everything was working well. Thank you Justin Dorsey for authorizing this work be covered even though we were out of the warranty time period. Excellent service. Dave and Donna Clark
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By Brent M. on 04/28/16
Paul came out yesterday, even earlier than we had been expecting him. He called first to let us know...his communication with us was excellent. He was thorough and went way beyond our expectations! Paul was courteous at all times, and a good listener, while we desc...
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Paul came out yesterday, even earlier than we had been expecting him. He called first to let us know...his communication with us was excellent. He was thorough and went way beyond our expectations! Paul was courteous at all times, and a good listener, while we described the plumbing issues with which we were dealing. We'd recommend him & Dorsey Plumbing to anyone!!
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By James B. on 04/27/16
We recently experienced well problems (lots of brown/black particulate; no water pressure). Upon calling them, we had a service technician within hours. Thomas quickly solved our low water pressure problem by bypassing the water softener. We determined that the lin...
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We recently experienced well problems (lots of brown/black particulate; no water pressure). Upon calling them, we had a service technician within hours. Thomas quickly solved our low water pressure problem by bypassing the water softener. We determined that the line was 'clearing' and I decided to flush the system for several days before checking the water softener. Five days later, the system clogged again. This time Thomas recommended 'flushing' the well - his water test had shown we had a lot of sand. He and Ron (very knowledgeable regarding wells) worked until 10pm restoring our clear water supply and greatly improving our system performance. Outstanding service.
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By Betsy D. on 04/26/16
Paul stuck with the problem of opening the drain and saved my day

By Kathy W. on 04/26/16
Trinity is very helpful and efficient. He showed up on a Sunday afternoon and called a couple of times to let me know he was on his way. Thank you.

By Ray B. on 04/20/16
Excellent service and professionalism.

By Cindy S. on 04/19/16
About 3:30 on a Friday afternoon we came home and discovered our basement had flooded! Trinity was there before 5:00 (which was earlier than promised). Trinity was awesome!!!! Very knowledgable, friendly, very polite and a hard worker !! Next time we need an expert...
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About 3:30 on a Friday afternoon we came home and discovered our basement had flooded! Trinity was there before 5:00 (which was earlier than promised). Trinity was awesome!!!! Very knowledgable, friendly, very polite and a hard worker !! Next time we need an expert, we will differently ask for Trinity!! Thank you for the prompt service!
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By gerard r. on 04/17/16
on time quality service for an exceptional price and also provided it on Easter Sunday. Thank you for being here Richard.

By Laurent G. on 04/16/16
Richard with Justin Dorsey Plumbing was professional, quick to respond, and even came on a Saturday to address a very large issue. He addressed the problems - with integrity - and we are forever grateful!

By Marion C. on 04/13/16
Recently had a plugged up sewer line on a late Saturday afternoon. Called Justin Dorsey Plumbing. Thomas ***** was assigned the job and gave a call letting me know when he would be arriving. Thomas as on time and in a very short time, had the problem taken care of....
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Recently had a plugged up sewer line on a late Saturday afternoon. Called Justin Dorsey Plumbing. Thomas ***** was assigned the job and gave a call letting me know when he would be arriving. Thomas as on time and in a very short time, had the problem taken care of. He was professional and knowledgeable. Thanks Thomas for a job well done.
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By Brian S. on 04/08/16
I contacted Justin Dorsey Plumbing to get a price to replace an outside hose faucet. They told me a technician would arrive between 9-10 am and give us an estimate. Their plumber, Troy called us about 8:30 (ahead of schedule, which I liked) and said he was 10-15 mi...
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I contacted Justin Dorsey Plumbing to get a price to replace an outside hose faucet. They told me a technician would arrive between 9-10 am and give us an estimate. Their plumber, Troy called us about 8:30 (ahead of schedule, which I liked) and said he was 10-15 minutes away. When he showed up he put shoe covers over his boots before he walked into the house. He gave us the estimate, which we agreed to, and he immediately went to work. Troy was very friendly and personable and the work he did was more than met my expectations. I would recommend Justin Dorsey Plumbing and Troy to anyone.
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By Carol K. on 04/06/16
Troy fixed a leaking toilet and thankfully no more problems since he has been here. Would definitely ask for him in the future should we have a problem......

By rachel D. on 04/06/16
Trinity Terrell arrived exactly on time, was pleasant and knowledgeable, and introduced himself and identified his company before he came in the door. He inquired of the measures we'd taken to unstop the sink, ran the disposal, and used a plunger at several interv...
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Trinity Terrell arrived exactly on time, was pleasant and knowledgeable, and introduced himself and identified his company before he came in the door. He inquired of the measures we'd taken to unstop the sink, ran the disposal, and used a plunger at several intervals before deciding he'd have to use the snake to unplug the pipes. After quite some time of unsuccessfully running the snake, making many trips up and down the stairs to check the pipes in the basement, he stopped and said that with these galvanized pipes, he was afraid that he'd do damage if he continued. He was pleasant through the whole procedure, even when he had to tell me that the pipes might have to be re-plumbed to clear the obstruction. Suddenly, I heard the basement pipe gurgling (quite the pleasantest thing I could imagine at the moment) and we both cheered. Trinity was absolutely one of the best people we've ever had to come and do any kind of repair or service in our home. The company is to be commended for the professional, pleasant, VERY efficient and competent qualities of their people. It's been a wonderful, terribly messy, pleasant couple of hours, with this personable young man, and as well as having such a successful end to such an unpromising task, I feel as if I've made a new friend. IS THERE A RATING HIGHER THAN FIVE STARS??
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By David G. on 03/30/16
The reception desk, on numerous occasions would say Richard was coming first thing in the morning then send him to another call. Despite the scheduling conflicts, Richard did a great job of explaining what was needed and caught our water heater in time to prevent a...
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The reception desk, on numerous occasions would say Richard was coming first thing in the morning then send him to another call. Despite the scheduling conflicts, Richard did a great job of explaining what was needed and caught our water heater in time to prevent a burst. He did the installation in one afternoon getting the water heater up to current code including adding a thermal expansion tank. I’m very satisfied with his service.
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By William E. on 03/29/16
All jobs were completed quickly and efficiently. I will definitely use their services again.

By Don W. on 03/28/16
Trinity was very efficient and informative as to what he was doing. Nice young man.

By Joyce K. on 03/25/16
Trinity came on Good Friday and did an excellent job. Not only is he polite and courteous, but very knowledgeable in what he does. He was more then willing to do whatever it took to fix the problem. He didn't have the part with him and instead of saying he couldn'...
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Trinity came on Good Friday and did an excellent job. Not only is he polite and courteous, but very knowledgeable in what he does. He was more then willing to do whatever it took to fix the problem. He didn't have the part with him and instead of saying he couldn't do it today he went and got the part quickly and in a timely matter. He came back and installed everything perfectly. He went above and beyond the scope of what he had to do to make sure everything was taken care of properly before he left.
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By Donita B. on 03/23/16
They were very quick to get us in. Very polite and helpful while at our house. Answered all of our questions and left his work cell number if we needed anything else. Looking forward to working with them again when needed.

By Nikki L. on 03/19/16
Very professional and provided great service. I highly recommend!
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