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By richard on 12/11/18
I had them install a new water heater in spring great job so i called to have them install a water softner in my son's home for a Christmas present arron was late and unprepared he had to leave 3 times for additional items once i can under stand after 6:00 he said ...
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I had them install a new water heater in spring great job so i called to have them install a water softner in my son's home for a Christmas present arron was late and unprepared he had to leave 3 times for additional items once i can under stand after 6:00 he said he needed something else and he could stay later or come back tomorrow. I said come back tomorrow my daughter in law said what time he said 9:00. At 10:15 the next day he showed up and still was not prepared having to make yet another trip out for parts. Sorry dorsey's but you are only as good as your last install i will do business in the future with another company!
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By Lou C. on 12/07/18
great work and nice

By Charles H. on 12/06/18
(no comment)

By Maurice on 12/06/18
Excellent service. On time. Very professional. Excellent company and employees.

By Brent S. on 12/04/18
Changed out our old water heater quickly and efficiently, within 3 hours of calling them- all on the same day.

By Barbra T. on 12/03/18
He did a good job. Kept the place clean. Did what was needed

By Kim L. on 11/30/18
I purchased a sinkerator and called Justin Dorsey Plumbing to install it. The plumber arrived on time, completed the installation, and cleaned the work area afterwards. There was an issue removing the ring at the base of the sink, as the previous disposal was 18 ye...
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I purchased a sinkerator and called Justin Dorsey Plumbing to install it. The plumber arrived on time, completed the installation, and cleaned the work area afterwards. There was an issue removing the ring at the base of the sink, as the previous disposal was 18 years old, but the plumber knew what he was doing and got the job done. He took his time and did an excellent job. Very personable and professional. I'll use this company again.
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By Kim L. on 11/30/18
I purchased a sinkerator and called Justin Dorsey Plumbing to install it. The plumber arrived on time, completed the installation, and cleaned the work area afterwards. There was an issue removing the ring at the base of the sink, as the previous disposal was 18 ye...
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I purchased a sinkerator and called Justin Dorsey Plumbing to install it. The plumber arrived on time, completed the installation, and cleaned the work area afterwards. There was an issue removing the ring at the base of the sink, as the previous disposal was 18 years old, but the plumber knew what he was doing and got the job done. He took his time and did an excellent job. Very personable and professional. I'll use this company again.
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By Carly S. on 11/28/18
Great service by Troy. Experience does really matter. Solved my issues with ease!

By Ryan L. K. on 11/24/18
Aaron Smith was terrific. Solved the issue and honest. I appreciated his help and great customer service skills. Ryan Kilian

By Sheila R. on 11/15/18
Troy G was so nice, and got the job done in a timely manner. I do, however, think the price was a bit excessive for faucet install, had nothing to do with Troy, set rate by company.

By Monique B. on 11/14/18
They don’t provide an itemized bill so that when they 100% rip you off you don’t even know why.

By Charles H. on 11/08/18
Very well pleased with the work performed by Justin Dorsey Co. The repair person was very thorough and explained everything ahead of time. He cleaned up after himself and left no mess whatsoever.

By Gladys H. on 10/31/18
I have always had excellent service from Justin Dorsey.

By Linda F. on 10/29/18
Troy was able to quickly identify and efficiently take care of our water problem. Thanks!

By Dennis H. on 10/08/18
Dorsey Plumbing was quick to respond. They set an appointment to begin well work 2days later, we received a call before they showed up, and they arrived on time. The reasons for not getting 5 stars is as follows: They began the well work then found out they had fo...
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Dorsey Plumbing was quick to respond. They set an appointment to begin well work 2days later, we received a call before they showed up, and they arrived on time. The reasons for not getting 5 stars is as follows: They began the well work then found out they had forgotten the bleach to purify the well. They gave me money to go get it for them. Then a bit later, they had forgotten to get a connection plate for the top of the well, I suggested they call their shop and have them bring one out, the boys didn't want to do that. They found what they needed at a hardware store 20 miles away, and it took both of them to go get it. When they returned, they began working...12 hours later at midnight on Friday, they came to tell us they didn't have the right pump, and had to put our 30 year old pump back on. They made an appointment for the following Wednesday to replace it. We didn't receive a call this time, and he showed up late. It only took him a short time to get it done. In the mean time, we've had a hard time getting rid of the bleach in our water. It's taken over 3 weeks to get back to drinkable. When we called him about it, he said, "I may have used too much bleach."
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By Erin M. on 10/04/18
They did a great job. They are honest and fair, and do a great job of explaining exactly what they are doing throughout the repair, even up to the cost as the repair moves along. Clean and friendly, and very professional. I would recommend to any of my friends and family!

By Debby W. on 10/01/18
(no comment)

By Elisa J. on 10/01/18
The sewer line at my mother’s house was backed up at 8 p.m. on a Sunday evening and she was feeling pretty hopeless about getting a company to respond promptly and at a fair price. Doreen answered the call and had Aaron on his way in less than 10 minutes. Aaron c...
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The sewer line at my mother’s house was backed up at 8 p.m. on a Sunday evening and she was feeling pretty hopeless about getting a company to respond promptly and at a fair price. Doreen answered the call and had Aaron on his way in less than 10 minutes. Aaron called to confirm his ETA and arrived when expected. Both Doreen and Aaron we very sympathetic to my Mom’s plight and were easy to work with. Aaron provided a firm fixed quote to clear the sewer line. However, after he repositioned he auger for a second attempt to clear the line the GFI on the auger failed. Aaron didn’t get flustered or walk away from the problem , arranged to me Doreen at the shop, and spent another hour to get a replacement auger. His problems didn’t stop there — the auger line on the replacement auger had a different type of connection for the tool needed to cut out the clogged sewer line. Again, he worked to solve the problem and exchanged the motor and controls between the augers. By then he had spent over 3 hours on a job that should have only taken about 1-1/2 hours. He never lost his friendly, professional, courteous personality or the desire to complete the service call. Once the auger was working properly he still had another hour of work to clear the line and check both toilets and all other drains. BTW, this all occurred on the last weekend evening before his wedding on Friday of this week. If his perseverance and great attitude on a frustrating job are any indication, his fiancé and young daughter are in good hands.
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By Charles W. on 10/01/18
Professional, thorough and easy to work with.
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