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By JUDITH T. on 09/20/19
Always the best been with you forty one years

By LARRY P. on 09/20/19
When J/T first responded to my situation, technician assumed something fell into A/C unit and punctured the coil. I commented at that time that nothing was visible to make that assumption, but technician stated a coil was needed (that was correct), but the reason ...
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When J/T first responded to my situation, technician assumed something fell into A/C unit and punctured the coil. I commented at that time that nothing was visible to make that assumption, but technician stated a coil was needed (that was correct), but the reason was an exploded compressor that sent parts into the coil. Hope this goes into a database of similar problems to provide a catalog of all possible problems to help resolve future repair calls.
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By MELISSA M. on 09/20/19
So 2 kind of 3 I guess, appts needed. One to diagnose. Units were frozen (handler and outside unit). First gentlemen was very friendly and honestly explained details in way I could understand the possible problems that would be the cause of the freezing on units, s...
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So 2 kind of 3 I guess, appts needed. One to diagnose. Units were frozen (handler and outside unit). First gentlemen was very friendly and honestly explained details in way I could understand the possible problems that would be the cause of the freezing on units, so he was great. Then Joseph came after the units defrosted. He was beyond thorough. Pressure was great for a while then fluctuated a bit here and there. He fully investigated and found the coil was filthy so it wasn’t able to pull enough to keep it cool. Well that’s expensive and no guarantee since no warrenty how long if pulled whole handler out would work on age of unit. He helped me and explained the price difference and even ethical point of spending close to what it would take to replace units with no guarantee to now a 10 year guarantee and service and warrenty on new unit it made sense to replace even as a single mom. Poor Joseph saw me cry and he actually felt with me when explaining because of funds I have available but we made the most educated and intelligent decision and even less by minimally $1000 even more, and now 10 years I’m good on everything. So third set of people next day, phew to install new units. The main guy I spoke with I think Johnathon, horrible with names I remember Joseph by family name prior. Anyhow he was sooooo nice and accommodating and took my totes out of attic for me since I’m so small and even offered to put back but I said no because finally I got them down I’m going through them!!! He and the 2 other guys were both very nice and he shook my hand beginning and end. I had to run out for my daughter and he understood and said don’t you worry. I listened to how he spoke to coworkers and built them up, I heard a few times him say how great they were doing and joked with them it’s their world he’s just happy to be in it. That’s a team leader right there. Hope this wasn’t too long but I have one more thing haha. Everytime I call no matter who I get on the phone I always get treated well, never a bad time, always super helpful. And I use for plumbing, electrical and a/c.
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By RICHARD M. on 09/20/19
Technician was thorough and most of all honest with his evaluation.

By BEER, RONA A. on 09/20/19
Sam arrived timely, was very knowledgeable of the A/C unit, diagnosed problem and rectified it. Just a pleasure dealing with professionals!!

By JACK B. on 09/20/19
Joseph is the best!

By KATHERINE B. on 09/20/19
Fast, Friendly, and Competent!

By WILLIAM B. on 09/19/19
Alex was Top Shelf all the way.

By JUSTIN H. on 09/19/19
very professional and super friendly

By DAVID P. on 09/19/19
I am upset that there was a almost $90 service charge and then another more than $200 to simply install a faucet. The service is great but the service charge should be reduced or eliminated if the work is actually performed. I will be looking for other agencies to ...
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I am upset that there was a almost $90 service charge and then another more than $200 to simply install a faucet. The service is great but the service charge should be reduced or eliminated if the work is actually performed. I will be looking for other agencies to bid on the job in the future.
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By BRENDA D. on 09/19/19
Pricing seems high in comparison to other companies for the same unit I need replacement.

By MATTHEW B. on 09/19/19
Great company with great people.

By DIANA PETER M. on 09/18/19
The technician was accusatory and unprofessional alluding to the fact that the homeowner was looking for free service when in fact this particular unit had numerous problems in the past Additionally homeowner requested that management call them the following morni...
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The technician was accusatory and unprofessional alluding to the fact that the homeowner was looking for free service when in fact this particular unit had numerous problems in the past Additionally homeowner requested that management call them the following morning management never did
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By GEORGE G. on 09/18/19
your price of $750 for a two hour repair job is outlandish. .your fee for service call was$89 plus repairs which required less than two hours. and did not include patching up a hole in the outside wall ..of the house.

By SANDY B. on 09/18/19
Samuel J was very professional and informative. Waiting on some ac pricing from him as well a detailed receipt for services.

By GLORIA L. on 09/18/19
thank you for sending me these two professionals yesterday, September 17, 2019. having Kiriat Lopez and his friend was the best of the best.

By JOE L. on 09/18/19
Wondering a little what the plumbing membership buys me.

By LISSETTE M. on 09/18/19
Everything went smoothly, great communication with the scheduler and the HVAC technician.

By FRANCIS F. on 09/18/19
Alex is the finest qualified professional in any home/business situation I have dealt with since moving to Florida, He rectified a quality control situation with excellent installation skills and the highest understanding of customer concerns. I am a retired small ...
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Alex is the finest qualified professional in any home/business situation I have dealt with since moving to Florida, He rectified a quality control situation with excellent installation skills and the highest understanding of customer concerns. I am a retired small business owner. If I were still in business Alex would with me......fx fedele
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By FRANCIS G. on 09/18/19
Job was done quickly and correctly the first time
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BRIAN A
Rating:
335 total reviews!
JIMMY A
Rating:
211 total reviews!
Candido L
Customer Service Rep.
Rating:
(6 total reviews)
Matthew W
Customer Service Rep.
Rating:Just Launched
WENDELL P
Rating:
(195 total reviews)
ERIC W
Rating:
(185 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Jupiter-Tequesta has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Jupiter-Tequesta. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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ERIC W has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
185 total reviews
By JOE L. on 09/18/19
Wondering a little what the plumbing membership buys me.

By MARK JANET H. on 09/18/19
I have used Jupiter-Tequesta A/C, Plumbing & Electric multiple times for various things like servicing my air conditioner, installing some faucets, etc. I would highly recommend using this company for all your ac and plumbing needs. Eric showed up at his scheduled ...
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I have used Jupiter-Tequesta A/C, Plumbing & Electric multiple times for various things like servicing my air conditioner, installing some faucets, etc. I would highly recommend using this company for all your ac and plumbing needs. Eric showed up at his scheduled time, removed the tub faucet (which I couldn't get to come off) and explained how to install a new one (which I did not have at the time because I didn't know what the length of the pipe was coming out of the wall). After he left, I got the new faucet and following his advice, I got it installed. Thanks so much, Eric, you did a great job..!!
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By MARK JANET H. on 09/18/19
Eric arrived right on schedule and did a fantastic job. I would highly recommend him and would definitely usr him again.

By LINDA G. on 09/12/19
He came earlier than appt which made me happy and very nice and helpful of all the questions I asked..,.,,very nice person, very professional.

By VINCENT C. on 08/14/19
Sent this morning to CRAIG - Plumbing Manager for J/T AC, P & E. Good morning. This is Vince Ciaglia – 151 Magnolia Way Tequesta. My wife and I find ourselves embroiled in a difficult set of circumstances that we feel Jupiter/Tequesta AC, Electrical & Plum...
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Sent this morning to CRAIG - Plumbing Manager for J/T AC, P & E. Good morning. This is Vince Ciaglia – 151 Magnolia Way Tequesta. My wife and I find ourselves embroiled in a difficult set of circumstances that we feel Jupiter/Tequesta AC, Electrical & Plumbing was the major contributing factor. Let me organize a timeline so they we understand the total problem. July 18 – JT AC installed a new drain line from the air handler which coincidently exited the garage wall immediately behind a WATER HEATER. We paid you $477. July 29 – I discovered water running down the north wall of the garage emanating from the area behind the water heater. I made an appointment. July 30 – Scott and his son-in-law, two of your plumbing associates assessed the problem to be a “LEAKING WATER HEATER”. I accepted their statement as fact. July 31- The water heater was replaced. The water leak stopped. We paid you $1,400. PROBLEM SOLVED! Oh not so fast. Aug 05 – Noticed water leak from exact same area. Since this new water heater had a PAN beneath it, it obviously was not the cause of the problem. Call for an appointment. Aug 06 – Kiriat Lopez arrives to assess the problem…note: the water leak had stopped. And Mr. Kiriat said from the amount of water on the floor it could NOT be the NEWLY INSTALLED ‘air handler drain line’ since it would not cause hat much water even if it were not secured properly. Aug 07 – Next day Cortez Brown came out removed the water heater, checked the area and found no leak (correct, there was no water visibly moving near the wall). Replaced water heater…no charge to us Thank you. Aug 12 – All hell breaks loose. At approximately 130p I discover water flowing into a bedroom, down a hallway and into a bathroom that is immediately adjacent to the garage wall, and simultaneously found water pouring out of the garage toward the street. I turned off the water supply to the house. Called American Leak Detection and simultaneously called JT Plumbing. Both arrived within hours. The leak was in the wall immediately behind the water heater. Your person removed the water heater, repaired the broken pipe connection, replaced the water heater and I paid him $371.36 I know that Scott told you our old water heater was leaking. I cannot dispute that statement. And I know he stated that he could not confirm any additional leak. Again, I cannot dispute that statement. And when Cortez Brown visited I can dispute anything he said. All of the above said, something was amiss. Our house, and garage, is now inundated with equipment supplied by a water mitigation company to remove any remnants of water and to prevent any mold infestation. We are looking at having to replace wallboard, molding , and flooring. Yes, we have insurance. However, we have a $1,000 deductible. All-in-all, we paid you $1,400 + $371.46 to solve a water problem that should never have arrived at the current stage. We are a good customer (You installed a new COIL in air handler -Julu 3rd - $1,008). And we like doing business with a large entity that covers all of our utility needs. We feel that your group bears responsibility for the current dilemma in which we find ourselves. In total – $1,400 $ 371 $1,000 deductible Call me at you convenience. Thank you. Vince 1.561.635.8401
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By JILL M. on 08/08/19
Had emergency got same day service. Actually service in a couple hours. Tech very professional.

By WILLIAM S. on 07/31/19
Technician Eric Wilson was as professional as they come. He showed me step by step what needed to be done. Answered all my questions and had an overall pleasant attitude. I would definitely recommend This company to family and friends. Eric was great!

By MELISSA S. on 07/20/19
Eric gave us the option to arrive earlier than scheduled, which was great! He quickly diagnosed the problem for all three of our issues, and the work was completed quickly and everything works great. Will definitely use them again.

By MICHAEL P. on 07/17/19
Both my service appts (plumbing and electrical) were great. Very nice and knowledgeable!

By ARDITH F. on 07/17/19
Eric was very polite and knowledgeable. Took care of the problem in great fashion. Even arrived early.

By SHELLEY M. on 07/16/19
Eric went above and beyond with my sink faucet install. I have always been very happy with Jupiter Tequesta. They are installing our new ac and duct work tomorrow. I trust them with everything.

By KATHY K. on 06/20/19
Eric was so professional and did an outstanding job. Highly recommend

By GISELE L. on 06/15/19
Need an explanation of how to operate hot water heater and put dryer back in place.

By GISELE L. on 06/15/19
Need explanation on how to use and care for water heater.

By PATRICE D. on 06/13/19
Eric is an asset to your company. Gentleman! You should be proud to have him as your employee.

By GISELE L. on 06/11/19
I will be using them for all my plumbing and electrical needs. Techs very courteous and knowledgeable.

By WOODSTOCK A. on 06/10/19
I would like an itemized invoice of the work done--need to see how the total amount was arrived at. Only was given the total--I called and asked for this but have not heard back. thank you

By BERNADETTE B. on 06/03/19
Eric was very cordial, knowledgeable and good at explaining what has to be done. His friendly disposition and attitude make him a good representative for Jupiter/Tequesta A/C...

By UWE M. on 05/29/19
Eric performed outstanding, he replaced the first visiting plumber who had a very difficult time to access the problems and to provide any useful suggestions or work. Again Eric should be highly recommended.

By CHERYL K. on 05/26/19
I highly recommend Jupiter-Tequesta for all plumbing needs. And the best thing I did was become a member, saving a lot of money. I recommend Eric W. for plumbing. He arrives on time and efficiently solves and repairs any plumbing problems. And if I have any electri...
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I highly recommend Jupiter-Tequesta for all plumbing needs. And the best thing I did was become a member, saving a lot of money. I recommend Eric W. for plumbing. He arrives on time and efficiently solves and repairs any plumbing problems. And if I have any electric or A/C problems I will call Jupiter-Tequesta.
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