CALL TO SCHEDULE
855-343-1880
By VERONICA S. on 03/07/19
Great customer service and service

By JOHN S. on 03/07/19
One week ago yesterday, the first technician arrived late to do my 6 month checkup. AC stopped working shortly after he left. Second technician arrived later that same day to fix what first technician broke; he worked for 3 hours, spilled acid on my lawn, the AC sy...
(View More)
One week ago yesterday, the first technician arrived late to do my 6 month checkup. AC stopped working shortly after he left. Second technician arrived later that same day to fix what first technician broke; he worked for 3 hours, spilled acid on my lawn, the AC system worked for one day before it stopped again. Third technician arrived two hours late, worked for 3 more hours, couldn't finish the work that night, told me someone would call me in the morning; AC was completely out of commission at this point. Fourth technician showed up the next day, on time, and found several problems caused by earlier technicians. Problems were so extensive that he needed to special order new parts (a replacement evaporator coil) before system could be restored. He said someone would call in the morning to schedule the installation of the new coil. No one called! I called to find out what was going on; Cole said he would find out and call me back. He did not call back!! I called again today to determine what was happening. I was told the part is on order and may come in tomorrow or sometime next week; they weren't sure. They cannot schedule the repair until the part is in. I have no idea when all this will be resolved. This has been the worst customer experience I can recall in many years and it just keeps getting worse.
(View Less)

By ROHAN A. on 03/07/19
Jessie has been servicing our unit since we purchased it. He is extremely efficient and polite. On more than a couple of occasions he has come to service the unit and I have been in the backyard working and have let him know that the front door is open and to let...
(View More)
Jessie has been servicing our unit since we purchased it. He is extremely efficient and polite. On more than a couple of occasions he has come to service the unit and I have been in the backyard working and have let him know that the front door is open and to let himself in without issue or concern. Should he leave your establishment you might lose us as customers . Employees him like are hard to find and priceless.
(View Less)

By DAVID S. on 03/07/19
The service technician was quick, efficient, and knowledgeable.

By THOMAS V. on 03/07/19
Excellent and professional service.

By KRANENDONK D. on 03/07/19
Pedro was excellent! He was polite and got the job done quickly. Thank you!

By DEBBIE S. on 03/07/19
I have worked with Jupiter-Tequesta AC and Heating for almost 2 years now. They are consistently professional, knowledgeable, and extremely friendly. I have the Gold Membership and would recommend it to anyone...it is affordable and the best part is they call me ...
(View More)
I have worked with Jupiter-Tequesta AC and Heating for almost 2 years now. They are consistently professional, knowledgeable, and extremely friendly. I have the Gold Membership and would recommend it to anyone...it is affordable and the best part is they call me to schedule maintenance visits for no additional costs. Today Robert provided the service. He took his time and described everything that he did. So far, every employee has been remarkable and i will continue to use this company.
(View Less)

By DEBBIE S. on 03/07/19
As usual excellent service. Gary was a pleasure to work with...professional, courteous, and very skilled. It is because of such great service and experiences that i choose to stay with Jupiter Tequesta year after year. Gary is fantastic!

By DIANE P. on 03/06/19
Jamar was very courteous and efficient and pleasant.

By EILEEN A. on 03/06/19
Been with J-T from beginning. Many years. Have had technicians come out to home and explain why my single story home has been humid for months . Every time a technician comes out he messes with thermostat. No technical work done. Just looked. NO SOLUTION. I've...
(View More)
Been with J-T from beginning. Many years. Have had technicians come out to home and explain why my single story home has been humid for months . Every time a technician comes out he messes with thermostat. No technical work done. Just looked. NO SOLUTION. I've never in forty years all in PBGs had to drop the family room area to 72. This is still winter here in S. Fl. Get me tech savvy person who knows his stuff to come out. Yes I've been a good customer over the decades. Yes use my comments on your promotional material. If not I'll help you. Stop the excuses. Wanted to replace air filters and technician said next time when out!!! Tomorrow I'll go to HD. Wife retired teacher not very happy.
(View Less)

By YVONNE P. on 03/06/19
Robert was professional he preformed the necessary steps to complete the job. I was not satisfied with the fact that the overflow was filled when I just had a tech to come out in January to fix a problem and he did not see that there was an over flow problem at t...
(View More)
Robert was professional he preformed the necessary steps to complete the job. I was not satisfied with the fact that the overflow was filled when I just had a tech to come out in January to fix a problem and he did not see that there was an over flow problem at that time nor did he tell me about the maintenance plan available to me.
(View Less)

By RUTH E M. on 03/06/19
Very professional gave through explanations of all doing Great employee

By MAURICE B. on 03/06/19
Since we purchased a home in Palm Beach Gardens in July 2016, we have dealt exclusively with Jupiter-Tequesta for A/C and electricals services. We have been totally pleased with all your service technicians. The most outstanding have been Taylor and Jordan Legue....
(View More)
Since we purchased a home in Palm Beach Gardens in July 2016, we have dealt exclusively with Jupiter-Tequesta for A/C and electricals services. We have been totally pleased with all your service technicians. The most outstanding have been Taylor and Jordan Legue. It was with regret that I learned that Jordan is no longer with your firm. My wife and I give Taylor Legue the highest rating of any service person we have ever dealt with.
(View Less)

By ROBERT D. on 03/06/19
There was some confusion with the person taking the request for service. We actually hadn't settled on a time so it was a surprise when Jimmy showed up. But he was great and we accomplished what we intended.

By JASON T. on 03/06/19
Tech was great!

By RICHARD M. on 03/06/19
My service provider exceeded my expectations!

By HURRICANE S. on 03/06/19
Jeff is fabulous. I want him to be assigned as my regular service tech.

By JOANN M. on 03/06/19
Awaiting estimate proposals of repair and replacing AC

By MAUREEN B. on 03/06/19
Brian from Jupiter-Tequesta AC is excellent. He's extremely knowledgeable, personable, attentive, thorough, efficient and honest. I most definitely trust him and his expertise and recommend him wholeheartedly.

By MAUREEN B. on 03/06/19
I've had two services done this week, the AC tune up and then plumbing. I'm guessing that this is for plumbing since it's the second one in today's email, or I'll designate it that way. Daniel was the technician and he was very friendly, helpful, answered all que...
(View More)
I've had two services done this week, the AC tune up and then plumbing. I'm guessing that this is for plumbing since it's the second one in today's email, or I'll designate it that way. Daniel was the technician and he was very friendly, helpful, answered all questions and very clean and thorough.
(View Less)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
855-343-1880

Select any employee to see all their reviews.

Cortez B
Rating:
(28 total reviews)
Gary C
Rating:
(28 total reviews)
Will E
Rating:
(27 total reviews)
Seth W
Rating:
(25 total reviews)
Ezra F
Rating:
(24 total reviews)
Jean B
Rating:
(24 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Jupiter-Tequesta has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
855-343-1880

Customer service is always a top priority at Jupiter-Tequesta. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.