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By Dave w. on 12/23/20
no comment

By Kris E. on 12/23/20
Great experience from the start. From quoting through install. Very helpful in explaining options for replacing an entire boiler system. Justified the pro's and con's of each product and made sound recommendations which were consistent with my own research. The in...
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Great experience from the start. From quoting through install. Very helpful in explaining options for replacing an entire boiler system. Justified the pro's and con's of each product and made sound recommendations which were consistent with my own research. The install led by Dan B. was handled quickly and professionally. The crew worked efficiently and left the workspace spotless when they finished. I'm really impressed by their work, which speaks to the Joyce reputation. You get what you pay for, and in this case the added value was worth every penny. I would not hesitate to hire them again in the future.
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By Joel S. on 12/23/20
no comment

By Marisa d. on 12/23/20
Tony was great! Honest, and knowledgeable. So glad we called Joyce. What we thought would wind up costing us thousands, didn’t. Thank you so much Tony!!

By Derek B. on 12/23/20
I got estimates from three different local companies to have my propane furnace and AC replaced. Right from the start, Joyce was the most responsive, most informative, and gave me clear, easy options to go with. Installation was the same. Calvin and team showed ...
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I got estimates from three different local companies to have my propane furnace and AC replaced. Right from the start, Joyce was the most responsive, most informative, and gave me clear, easy options to go with. Installation was the same. Calvin and team showed up when they said they would, were professional, easy going and quickly and efficiently got the installation done. They put down drop clothes and cleaned up after themselves. It was like they were never there. Finally, they explained everything they did, showed me the work, and made sure I didn't have any questions. I'd recommend them in a heart beat for anyone looking for heating or cooling service.
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By Jennifer M. on 12/22/20
no comment

By Alan M. on 12/22/20
I experienced a late in the day pump leak in my basement. I called the office and the office staff notified the on call service representative, which was not Tony. In order to address my leak promptly, the on call service tech arranged for Tony to cover my issue. T...
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I experienced a late in the day pump leak in my basement. I called the office and the office staff notified the on call service representative, which was not Tony. In order to address my leak promptly, the on call service tech arranged for Tony to cover my issue. Tony was at my home within 15 minutes of me calling the office. He quickly resolved the problem and replaced the broken pump.
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By Durga C. on 12/22/20
Excellent service and it seems they really stand behind their verbal 'warranty'. They misdiagnosed the problem with my heating system as broken thermostats and sold me new thermostats, but when that did not solve the issue (it turned out to be a broken damper) they...
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Excellent service and it seems they really stand behind their verbal 'warranty'. They misdiagnosed the problem with my heating system as broken thermostats and sold me new thermostats, but when that did not solve the issue (it turned out to be a broken damper) they fixed the damper within a couple of days and did not charge me a dime for either parts or labor. I will certainly recommend them.
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By Michael B. on 12/21/20
no comment

By Neal L C. on 12/21/20
James B was absolutely the BEST. He was early, he was fast, he was accurate.

By Nathan on 12/21/20
no comment

By MaryJ on 12/21/20
Mitchell troubleshot everything possible to determine furnace problem. He was thorough, analytical and professional in addressing the problem. He communicated what he was doing and why.

By Mary Ann r. on 12/21/20
I was extremely happy with service call. James was punctual, courteous and professional and I would not hesitate to recommend this company to family, friends and others.

By Gina on 12/21/20
I have used Joyce Cooling and Heating for many years. This time I had an emergency with my hot water heater. From the moment I called they told me what I needed to do so my basement wouldn't flood, provided the estimate and had someone at my door the same day. Ever...
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I have used Joyce Cooling and Heating for many years. This time I had an emergency with my hot water heater. From the moment I called they told me what I needed to do so my basement wouldn't flood, provided the estimate and had someone at my door the same day. Everyone at this company is wonderful. Corey placed tarps on my rug because of the snow that would be tracked in. When he was done replacing the hot water heater and hauling the old one out, he walked me through what was done. He made sure I understood how it all worked. The service, communication, proffessionalism, quality and care they always give makes them the best choice for service and maintenance.
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By Ron F. on 12/21/20
Mitchell was very polite, efficient and knowledgeable and found the problem immediately. He located the switch and requested the replacement pressure switch from one of the other services persons, Josh who came over immediately and installed it into the our system...
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Mitchell was very polite, efficient and knowledgeable and found the problem immediately. He located the switch and requested the replacement pressure switch from one of the other services persons, Josh who came over immediately and installed it into the our system. Very happy with the service
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By Paul H. on 12/21/20
He was very courteous, knowledgeable and willing to explain everything he was doing in a way that was easy to understand. Recommend him and company highly

By Mathew M. on 12/21/20
Most excellent

By Michael P. on 12/20/20
no comment

By Jeff S. on 12/20/20
I really appreciated the thoroughness of their service. James took the time do a full inspection and worked to identify and proactively address potential issues. Overall, the service was highly professional with diligent work and helpful recommendations.

By Allen M. on 12/19/20
no comment
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* Total number of reviews and star-ratings are based on data collected during the time period Joyce Cooling & Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Tyler M has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
135 total reviews
Journeyman Installation and Service Technician - Tyler has been with Joyce Cooling & Heating Inc. for 4 years.
By Richard C. on 05/19/20
Tyler has been servicing my system for the past few years and he came out today to troubleshoot and fix an issue that I unknowingly caused. Thanks Tyler and Joyce for your excellence in service!

By Ken on 05/15/20
I had a big A/C install done in December, couldn’t really check the cooling capabilities obviously. The first time we went to turn them on a few of the mini splits weren’t cooling like they should. A quick call to the office and Tyler was here a few hours la...
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I had a big A/C install done in December, couldn’t really check the cooling capabilities obviously. The first time we went to turn them on a few of the mini splits weren’t cooling like they should. A quick call to the office and Tyler was here a few hours later. Some fairly quick trouble shooting and he discovered the issue so now we’re up and running and ready for the real heat to hit. Great company and Tyler was very competent and professional.
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By Mary M. on 04/29/20
no comment

By Mary m. on 04/27/20
no comment

By Fred B. on 03/17/20
Tyler thanks for you service today. I've been with Joyce for over 7 years and fine you and others who serviced my home to be professional and excellent in your work

By Alfred F. on 03/10/20
Excellent Service

By raymond a m. on 03/09/20
Today service from Joyce Cooling & Heating was excellent, your servicer performed the service in a very professional , i will recommend your company to all our friends and also to all my family. thank you Tyler McCullough and his helper Nick to complete the repair...
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Today service from Joyce Cooling & Heating was excellent, your servicer performed the service in a very professional , i will recommend your company to all our friends and also to all my family. thank you Tyler McCullough and his helper Nick to complete the repairs. An excellent job well done.
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By Daniel M. on 02/25/20
Tyler was on time and professional. He explained everything he was doing. Left no questions unanswered. Highly recommended!

By Frank L. on 02/24/20
Very response and did a marvelous job.

By Tom N. on 02/21/20
Tyler returned my call within an hour and was able to diagnose the issue with our furnace issue over the phone. He verified he had the right part for the fix and came by to get our furnace going promptly. The repair only took him 15 minutes and we had heat again....
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Tyler returned my call within an hour and was able to diagnose the issue with our furnace issue over the phone. He verified he had the right part for the fix and came by to get our furnace going promptly. The repair only took him 15 minutes and we had heat again. It would have been a very cold night in our old house without the furnace. We would have had to pay for a hotel for 6 adults and a child. It is great to know we can call Joyce in an emergency and get our heat going with fast reliable service
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By Anne D. on 02/17/20
First time I called and got excellent customer service.

By Eileen S. on 02/12/20
He was professional, polite and clean he did a fantastic job.

By Ben L. on 02/10/20
I have used Joyce in the past to install a Mitsubishi ductless system for A/C as well as a heat pump. I have now swapped to them for all my home HVAC needs. I can’t say enough about the techs that show up. They are on time, polite and courteous, do good work, and...
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I have used Joyce in the past to install a Mitsubishi ductless system for A/C as well as a heat pump. I have now swapped to them for all my home HVAC needs. I can’t say enough about the techs that show up. They are on time, polite and courteous, do good work, and communicate with you the whole time so you aware of what is going on and their next steps. Tyler, like all the other techs that have worked at my house from Joyce, was very polite and helped troubleshoot the issue and get my heat and hot water back running again in less than an hour. I want to install a new propane condensing boiler in the future to replace my oil boiler and you bet I’ll be calling Joyce again to perform the work!
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By Tanya S. on 11/12/19
We just hired Joyce to switch over our oil system for a propane system and the guys were AWESOME! They worked long days to make sure we were up and running as quickly as possible, and the new system is amazing! We couldn't be happier!!!

By Mike M. on 10/25/19
Dan, Tyler and Mike did an outstanding job installing my new furnace. They were professional, courteous and made sure I understood everything about my new heating system before they left. I would strongly recommend Joyce Cooling and Heating.

By James & Marianne L. on 10/09/19
Tyler was excellent. We never had a forced hot air furnace before and he was kind enough to explain how it worked along with the Rinnai water heater. He was very professional and knowledgeable. Very good service would highly recommend him and Joyce cooling and H...
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Tyler was excellent. We never had a forced hot air furnace before and he was kind enough to explain how it worked along with the Rinnai water heater. He was very professional and knowledgeable. Very good service would highly recommend him and Joyce cooling and Heating. Thank you, James and Marianne Luedtke
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By Matt C. on 10/07/19
Highly recommend Joyce Cooling & Heating. We had Tyler as our field service rep. He was very knowledgable and helped prep our furnace for the winter. Tyler gave me updates on what he was seeing and gave me recommendations on how to improve the life of our syste...
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Highly recommend Joyce Cooling & Heating. We had Tyler as our field service rep. He was very knowledgable and helped prep our furnace for the winter. Tyler gave me updates on what he was seeing and gave me recommendations on how to improve the life of our system. Tyler was great and hope to have him as our rep in the future. Thanks again, Tyler!
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By Mark M. on 09/28/19
Tyler M was part of the two man team that installed my HVAC system. I got a new furnace and AC unit. Tyler was very friendly and helpful. Jimmy was the lead, but Tyler proved to be a competent assistant. There were some things that could've been smoother, b...
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Tyler M was part of the two man team that installed my HVAC system. I got a new furnace and AC unit. Tyler was very friendly and helpful. Jimmy was the lead, but Tyler proved to be a competent assistant. There were some things that could've been smoother, but all were rectified without issue and if I had not been paying attention from time to time, nobody would've been the wiser. The basement and outside were left neat and clean when the job was finished and I received plenty of advice and guidance on how the new system works and what it can do. I would definitely recommend Joyce. They are expensive, but I guess you get what you pay for. Very satisfied with the system so far. Looking forward to seeing if the system saves the amount of electricity and propane I hope it will.
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By gregory n. on 09/21/19
Our experience with Joyce Cooling and heating has been exceptional from the first visit by Abe to the final installation by both Jim and Tyler. All were extremely professional, polite, and personable. During the installation, extra care was taken in both thei...
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Our experience with Joyce Cooling and heating has been exceptional from the first visit by Abe to the final installation by both Jim and Tyler. All were extremely professional, polite, and personable. During the installation, extra care was taken in both their setup and cleanup processes. We have already recommended Joyce Cooling and Heating to our fellow colleagues at work. They definitely have an A rating. Thank you, Joyce Cooling & Heating Team!! Greg and Paula
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By peter m. on 09/13/19
Very professional job well done!
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