Dan, Matt and Cameron installed a new burner in our home today and we could not be happier with their work. They were on time, quiet, clean and professional. We will go to Joyce for any needs we have going forward. We are completely satisfied with their work and will recommend Joyce to our neighbors, friends and family.
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Once I called the office regarding an error code, Mitchell was at my door within 30 minutes. The problem was identified to be an faulty pressure switch. Mitchell did not have one on his truck, so he texted the service fleet to locate replacement. Once located he left to meet a colleague, get the new switch and returned to my house within 15 minutes. Once the switch was installed, he tested the system and all worked as it should. His customer service attitude and genuine attention to my issue is indicative of all the Joyce technicians who have ever visited my home. I have 2 HVAC and a water heater purchased and installed by Joyce. What would you shop anywhere else for peace of mind with HVAC needs?
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In 2019 I had Joyce Cooling & Heating install a new furnace for me, it was great they were quick, they cleaned up nicely and they were very pleasant to work with! In 2021, I had them come back and take down all my old duct work, and install new ducts! The crew was super nice, they were respectful, and they left my basement very clean! My heat is now even throughout my house, and I’m extremely happy with the service! They walked me through everything they were doing and answered all my questions in a way I could understand. Also while they were here I had them install AC. The prices were extremely reasonable for all the work. The crew showed up on time every morning, and worked really hard. I would highly recommend Joyce Cooling & Heating to anyone.
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Alex D came to check why water puddled on the basement floor after furnace maintenance was done. He was polite, professional and efficient. He quickly identified the spent condensate pump and replaced it. There was no additional charge. I highly recommend him and his company (Joyce Cooling & Heating) if you need HVAC work done.
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Excellent service. They responded with urgency and communicated with professionalism from the very first call. You can tell this business is well-run and that cross functional communication is engrained in their team. Tyler was knowledgeable, efficient, friendly, and he went above and beyond to get the job done right. Thank you so much!
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This is my first home, and I asked John if I could watch him service my furnace. He agreed and took the time to tell me everything that he was doing, showed me all of the things he was looking for, and offered advice to help prolong the service life of my furnace. He was exceptional, and I definitely recommend him.
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Mitchell made the initial house call. He was very professional and explained everything thoroughly. Dan and partner came the very next day to install. They laid tarps down to ensure there was no mess tracked thru our family room and worked steady until the job was done. They did a great job. I definitely recommend this company.
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My furnace did not work this morning. I call Joyce's Cooling and heating. Their service technician (Josh) was out to my house in about 2 hours.. amazing fast last minute service. Josh did an outstanding job and then he made sure I was all set. A nice, kind young man. Knew his stuff!! The price was more than reasonable. I'd give Joyce 5 stars and Josh 5 plus! Thank you Joyce C&H. Jlang Hudson
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Nick came out to service our tankless water heater and heat pump/furnace. He was prompt, knowledgeable, thorough, and very personable. He quickly diagnosed an issue we were having with our humidification system and answered all of my questions. He was Covid conscience and wore a mask the entire time. Joyce installed our system years ago and has kept it in top shape since. Nick is yet another example of the great team they have assembled all the way from the front office through installation and service.
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