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By Greg W. on 01/09/21
We had no hot water to start 2021. Josh came over and tried to fix the issue. We discussed options and a new water heater was installed. Great job and thank you.

By Jonathan S. on 01/08/21
Alex D came to check why water puddled on the basement floor after furnace maintenance was done. He was polite, professional and efficient. He quickly identified the spent condensate pump and replaced it. There was no additional charge. I highly recommend him and h...
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Alex D came to check why water puddled on the basement floor after furnace maintenance was done. He was polite, professional and efficient. He quickly identified the spent condensate pump and replaced it. There was no additional charge. I highly recommend him and his company (Joyce Cooling & Heating) if you need HVAC work done.
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By Jordan D. on 01/08/21
Excellent service. They responded with urgency and communicated with professionalism from the very first call. You can tell this business is well-run and that cross functional communication is engrained in their team. Tyler was knowledgeable, efficient, friendly, a...
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Excellent service. They responded with urgency and communicated with professionalism from the very first call. You can tell this business is well-run and that cross functional communication is engrained in their team. Tyler was knowledgeable, efficient, friendly, and he went above and beyond to get the job done right. Thank you so much!
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By Joshua M. on 01/08/21
This is my first home, and I asked John if I could watch him service my furnace. He agreed and took the time to tell me everything that he was doing, showed me all of the things he was looking for, and offered advice to help prolong the service life of my furnace. ...
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This is my first home, and I asked John if I could watch him service my furnace. He agreed and took the time to tell me everything that he was doing, showed me all of the things he was looking for, and offered advice to help prolong the service life of my furnace. He was exceptional, and I definitely recommend him.
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By Paul K. on 01/08/21
Enjoyed having Tony at our home. Very friendly and knowledgeable about system. He was great with our dog (Bailey) too. Took time to go over a service contract, which we are considering.

By Lacey G. on 01/08/21
no comment

By Carie D. on 01/08/21
Tyler was on time, polite and very helpful. He answered all my questions performed his job in a timely manner! Definitely will use them again!

By D M. on 01/08/21
Mitchell made the initial house call. He was very professional and explained everything thoroughly. Dan and partner came the very next day to install. They laid tarps down to ensure there was no mess tracked thru our family room and worked steady until the job was...
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Mitchell made the initial house call. He was very professional and explained everything thoroughly. Dan and partner came the very next day to install. They laid tarps down to ensure there was no mess tracked thru our family room and worked steady until the job was done. They did a great job. I definitely recommend this company.
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By Jeanne on 01/08/21
My furnace did not work this morning. I call Joyce's Cooling and heating. Their service technician (Josh) was out to my house in about 2 hours.. amazing fast last minute service. Josh did an outstanding job and then he made sure I was all set. A nice, kind young m...
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My furnace did not work this morning. I call Joyce's Cooling and heating. Their service technician (Josh) was out to my house in about 2 hours.. amazing fast last minute service. Josh did an outstanding job and then he made sure I was all set. A nice, kind young man. Knew his stuff!! The price was more than reasonable. I'd give Joyce 5 stars and Josh 5 plus! Thank you Joyce C&H. Jlang Hudson
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By Patrick D. on 01/08/21
no comment

By Mike W. on 01/08/21
Nick came out to service our tankless water heater and heat pump/furnace. He was prompt, knowledgeable, thorough, and very personable. He quickly diagnosed an issue we were having with our humidification system and answered all of my questions. He was Covid cons...
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Nick came out to service our tankless water heater and heat pump/furnace. He was prompt, knowledgeable, thorough, and very personable. He quickly diagnosed an issue we were having with our humidification system and answered all of my questions. He was Covid conscience and wore a mask the entire time. Joyce installed our system years ago and has kept it in top shape since. Nick is yet another example of the great team they have assembled all the way from the front office through installation and service.
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By Stephen S. on 01/07/21
Very good, quality work, professionally done. The men showed up on time and kept the area clean. They were done in one day. I'm very pleased that I used Joyce.

By Larry W. on 01/07/21
We had a Mini-Split cooling and heating system installed by Joyce .The installation was done very professionally with attention to keeping our home clean of debris. The field Techs did a great job of explaining the functions on the units and we were very pleased wi...
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We had a Mini-Split cooling and heating system installed by Joyce .The installation was done very professionally with attention to keeping our home clean of debris. The field Techs did a great job of explaining the functions on the units and we were very pleased with their workmanship and knowledge. We highly recommend Joyce for all your cooling and heating needs.
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By Susan F. on 01/07/21
no comment

By Alan C. on 01/07/21
Right away I got a very good vibe from the office personnel who answered my call and answered all my questions. This is clearly not a company in need of customers as they are booked up to more than two weeks out and scheduled me accordingly, but promised they woul...
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Right away I got a very good vibe from the office personnel who answered my call and answered all my questions. This is clearly not a company in need of customers as they are booked up to more than two weeks out and scheduled me accordingly, but promised they would make every possible effort to fit me in if an opening became available. I didn't hold out much hope and figured they were just trying to sound sympathetic to my plight. One day later out of nowhere I received a call from one of the secretaries informing me they had found an opening they could squeeze me in for. The day before when I spoke with a couple of the secretaries I couldn't help but notice how sincere they sounded that they understood my situation and how much they wanted to try to help. The crew that showed up to install the boiler and water heater were outstanding. Led by their leader Dan Breault, from the moment they arrived they were all business and appeared to move along in warp speed. They all remained busy throughout the installations and never took a break, not even for a moment. They did an outstanding job with the installation despite some obstacles they had to work around. They never complained and couldn't perform the project fast enough. I'd hire them again and even be willing to pay more than market rate if necessary to obtain their services for any more projects that need to be performed. They were extremely polite, professional and perfectionist in every aspect of the installations, which included detailed measurements and fitting and adjustments of a myriad of different sized pipes. They cleaned up afterwards and offered tips for good maintenance and follow up care. I couldn't have been any more impressed.
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By Alan C. on 01/07/21
Right away I got a very good vibe from the office personnel who answered my call and answered all my questions. This is clearly not a company in need of customers as they are booked up to more than two weeks out and scheduled me accordingly, but promised they woul...
(View More)
Right away I got a very good vibe from the office personnel who answered my call and answered all my questions. This is clearly not a company in need of customers as they are booked up to more than two weeks out and scheduled me accordingly, but promised they would make every possible effort to fit me in if an opening became available. I didn't hold out much hope and figured they were just trying to sound sympathetic to my plight. One day later out of nowhere I received a call from one of the secretaries informing me they had found an opening they could squeeze me in for. The day before when I spoke with a couple of the secretaries I couldn't help but notice how sincere they sounded that they understood my situation and how much they wanted to try to help. The crew that showed up to install the boiler and water heater were outstanding. Led by their leader Dan Breault, from the moment they arrived they were all business and appeared to move along in warp speed. They all remained busy throughout the installations and never took a break, not even for a moment. They did an outstanding job with the installation despite some obstacles they had to work around. They never complained and couldn't perform the project fast enough. I'd hire them again and even be willing to pay more than market rate if necessary to obtain their services for any more projects that need to be performed. They were extremely polite, professional and perfectionist in every aspect of the installations, which included detailed measurements and fitting and adjustments of a myriad of different sized pipes. They cleaned up afterwards and offered tips for good maintenance and follow up care. I couldn't have been any more impressed.
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By Courtney H. on 01/07/21
no comment

By Mike W. on 01/07/21
Nick came out to service our tankless water heater and heat pump/furnace. He was prompt, knowledgeable, thorough, and very personable. He quickly diagnosed an issue we were having with our humidification system and answered all of my questions. He was Covid cons...
(View More)
Nick came out to service our tankless water heater and heat pump/furnace. He was prompt, knowledgeable, thorough, and very personable. He quickly diagnosed an issue we were having with our humidification system and answered all of my questions. He was Covid conscience and wore a mask the entire time. Joyce installed our system years ago and has kept it in top shape since. Nick is yet another example of the great team they have assembled all the way from the front office through installation and service.
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By Al S. on 01/07/21
Technician Nick C. came out to do a general maintenance event and came upon some unforeseen issues causing him unable to complete right away. Nick notified and explained everything to us and ensured he and other resources would return before EOD with needed resourc...
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Technician Nick C. came out to do a general maintenance event and came upon some unforeseen issues causing him unable to complete right away. Nick notified and explained everything to us and ensured he and other resources would return before EOD with needed resources to fix the issue, to which Nick and Joyce C&H did. Although being down for a few hours was not optimal, Nick did a great job handling the situation and he and Joyce C&H followed though with no up-charges to us.
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By John K. on 01/07/21
Mitchell provided prompt, courteous service on an emergency call for a heater. We truly appreciate it. I would highly recommend this company.
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Corey P
2 Years
Rating:
(35 total reviews)
Patrick R
3 Years
Rating:
(15 total reviews)
Calvin C
2 Years
Rating:
(9 total reviews)
Robert S
19 Years
Rating:
(2 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Joyce Cooling & Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Tony D has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
393 total reviews
Joined Joyce Cooling & Heating Inc. in 2015.
By Kerry V. on 08/26/20
no comment

By Donna L. on 08/24/20
Thanks to Tony D for another wonderful service experience. Tony performed yearly service on our system. As always, he was friendly, on time and meticulous. He took time to check our contract and make sure we were set for the future as well. Always a great interacti...
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Thanks to Tony D for another wonderful service experience. Tony performed yearly service on our system. As always, he was friendly, on time and meticulous. He took time to check our contract and make sure we were set for the future as well. Always a great interaction with the Joyce Team whether in person or when calling the office. Thank you!
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By Marilou T. on 08/21/20
no comment

By Michael R. on 08/18/20
Tony came to our house in response to our call to Joyce HVAC. He was courteous, found the problem, and fixed it quickly. Just as the other servicemen who have come to service or fix our air conditioning system or our boiler, they have been professional and courteous.

By Arlene C. on 08/12/20
Very friendly and loved picture so I knew ho was there. Great service!

By Mary S. on 08/11/20
Tony did a great job. Very thorough, effecient and personable. Have used Joyce for years

By Brian Gould & Paul D. on 08/08/20
Tony is both experienced and personable. He's also very good explaining things for the older folks and has tolerance & patience when conversing and answering questions. Excellent job, that's why we keep requesting him.

By Robert H. on 08/07/20
for the second year in a row we had the pleasure of having Tony D for our service on our air conditioner. he is a very knowledgeable and pleasant person. we have nothing but praises for him.

By Lauryn w. on 08/06/20
I was very happy with my AC maintenance with this company. The technician Tony was great to deal with. He went out of his way to answer all my questions and educate me on my system. It is very clear that he is very knowledgeable and goes out of his way to provide y...
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I was very happy with my AC maintenance with this company. The technician Tony was great to deal with. He went out of his way to answer all my questions and educate me on my system. It is very clear that he is very knowledgeable and goes out of his way to provide you with the best service possible.
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By Peter G. on 08/04/20
Everything went great, I've had no problems dealing with Joyce as a whole now since I started with them a few years ago.

By Joe N. on 08/04/20
no comment

By Dan C. on 08/04/20
Joyce Cooling & Heating (Tony D.) services our HVAC system each year. Very professional, takes the time to educate you on your system and always high quality work. Thanks Tony!

By Mary C. on 07/31/20
Tony D. Is knowledgeable and professional, while also friendly and helpful. He arrived on time and made sure that explained everything to me. I highly recommend him and Joyce Cooling and Heating overall.

By Joseph G. on 07/31/20
Very good service. Pleasant to work with. Explained all that was needed.

By Archie and Dawn T. on 07/27/20
Service was on time, very professional, knowledgeable and way above standards from what we had in past from other area company's. We were very very pleased with Joyce Cooling & Heating, Inc.

By Ann W. on 07/14/20
Tony did a great job installing a smart thermostat and servicing our central AC. He is professional, friendly and knowledgeable. Great company!

By John W. on 07/13/20
Tony was excellent. I was very pleased with the service and will both use and recommend Joyce Cooling and Heating in the future.

By Jerold R. G. on 07/10/20
I was very satisfied with Tony and the service he performed. I WOULD RECOMMEND Joyce Plumbing

By Rachel C. on 07/10/20
Great experience- was told I didn’t need to replace my A.C. unit after being told by several other companies that it needed to be replaced. It was fixed pretty quickly and for less than I expected, what more could you ask for?

By Kayleigh H. on 07/08/20
Tony was professional, thorough and very knowledgeable
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