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By Deb on 07/02/20
James is very good at his job. Thanks

By Debbie M. on 07/01/20
First time using this company and I will be calling them again. I will also be recommending them to my friends. They were on time, very professional, and explained what needed to be done. Well done and Thank you!

By Debbie D. on 07/01/20
James B. is knowledgeable and did great work. Thanks

By Sharyn H. on 07/01/20
Nick was very polite and informative during our water heater service today. He gave me great information about bundling annual check ups for my ac, furnace and water heater. He was friendly and professional. I’ve used Joyce Cooling and Heating for over 20 years n...
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Nick was very polite and informative during our water heater service today. He gave me great information about bundling annual check ups for my ac, furnace and water heater. He was friendly and professional. I’ve used Joyce Cooling and Heating for over 20 years now and I’ve never been disappointed! Thanks Nick!
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By Tom M. on 07/01/20
John N. John called ahead, was on time and was very professional in his manner. He did thorough maintenance, testing and cleaning of my home A/C. He was pleasant and easy to talk with. A valued professional.

By Erik D. on 07/01/20
"no comment"

By Patricia M. on 07/01/20
Excellent courteous service provided by John N today!

By Thomas W. on 07/01/20
Thank you for an extremely satisfying first experience with Joyce Cooling & Heating! Jarod was exceptional! Very professional and knowledgeable, he was able to solution my issue in no time at all. We will use Joyce for our A/C & Heating needs moving forward. Thank you again.

By Jan D. on 07/01/20
Nick C. same to service my mini split unit. He arrived promptly and was very polite during our encounter. Performed cleaning maintenance of the unit and answered all of my questions. Great job.

By Jeremy K. on 07/01/20
"no comment"

By Rob on 06/30/20
Jason P was very helpful, arriving on time, going through my whole AC system, giving me options and educating me on how to make the right choice. He was polite and professional throughout the assessment, and really dug into the specifics when I asked for them. Highly recommended.

By Kari G. on 06/30/20
John N was very thorough with the maintenance on our HVAC system. He gave great suggestions to keep the older system functioning. His work was efficient, he was professional and cleaned up after completing the maintenance. I’m very happy with the service.

By Gary T. on 06/30/20
Love these guys, very efficient, fare value and top notch service. The service tech's always take the time and effort to explain issues and potential items to watch for in the future.

By Mark C. on 06/30/20
I received three different quotes for the installation of Mitsubishi mini-split airconditioners. Joyce came in well below the other two with a better warranty. The installation was done exceptionally well. Jim and his team were very professional, more than happy...
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I received three different quotes for the installation of Mitsubishi mini-split airconditioners. Joyce came in well below the other two with a better warranty. The installation was done exceptionally well. Jim and his team were very professional, more than happy to answer any questions we had. The job was done quickly. They only took a day and half to do the job, which had been scheduled to take two days. The exterior and interior installation looks perfect. All in all, an excellent experience, very happy!
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By edwARD R. on 06/30/20
DID OUTSTANDING WORK, VERY PRECISE, WOULD RECOMMEND TO ALL.

By Paul D. on 06/30/20
Again, Alex and Joyce Cooling & Heating save the day (or the summer, actually)! Fast, friendly and competent as usual. Recommend Joyce to everyone.

By Mike S. on 06/30/20
"no comment"

By Jeremy K. on 06/30/20
"no comment"

By Michael M. on 06/30/20
Best service guy ever.

By Kuljeet on 06/29/20
"no comment"
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603-882-4244

Select any employee to see all their reviews.

Tyren T
4 Years
Rating:
(73 total reviews)
Tyler M
5 Years
Rating:
(70 total reviews)
Jim N
14 Years
Rating:
(66 total reviews)
Dan T
20 Years
Rating:
(65 total reviews)
Dan B
14 Years
Rating:
(45 total reviews)
James B
1 Year
Rating:
(35 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Joyce Cooling & Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Joyce Cooling & Heating. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Jim N has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
66 total reviews
Lead Installation Technician - Jim has been part of Joyce Cooling and Heating Inc. for 14 years.
By Neil W. on 10/31/19
The team from Joyce was outstanding. Prompt with arrival time and worked quickly to get the job done. Our house was left spotless upon completion of the work each day. Walked us through how to use the new system and answered all of our questions. Overall, very ...
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The team from Joyce was outstanding. Prompt with arrival time and worked quickly to get the job done. Our house was left spotless upon completion of the work each day. Walked us through how to use the new system and answered all of our questions. Overall, very happy with our experience.
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By Faith E. on 10/08/19
Our first experience with Joyce Cooling & Heating was for routine maintenance on our oil furnace. The service technicians were prompt, thorough, and informative. And when a part failed during our service call, they replaced it at no charge. Some companies would ...
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Our first experience with Joyce Cooling & Heating was for routine maintenance on our oil furnace. The service technicians were prompt, thorough, and informative. And when a part failed during our service call, they replaced it at no charge. Some companies would have tried to take advantage of the customer. However Joyce put the customer first. When we realized our heating system was failing we again called Joyce Cooling & Heating for a quote. We compared theirs to a few local companies, but again found their price to be most reasonable, while offering high quality equipment and warranty. The sales representative listened to our requests, identified our needs, and was straight forward about our options. Not trying to to upsell the customer. While offering high quality, state of the art technology. When it came time for our install, Jim and his crew were great! They were prompt, polite, respectful of our home, and thorough. They answered all our questions, and made sure the system was fully suited to our needs. They were mindful of all the details, to ensure the system met all our needs and we were fully satisfied with our install. This job was a fairly extensive, requiring transitioning from oil to propane, reworking and adding ducts, and installing a whole new system and several thermostats. Everything was done as expected, on time, and with no additional charges. We are very happy with the system, the install and the excellent customer service. We highly recommend Joyce Cooling & Heating!
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By mark m. on 09/26/19
I purchased a new HVAC system from Joyce in conjunction with Costco. The prices for Joyce were near the middle of my quotes to the higher end. They are a Lennox dealer, so all of the equipment was from there. The guys that came were great to deal with and were v...
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I purchased a new HVAC system from Joyce in conjunction with Costco. The prices for Joyce were near the middle of my quotes to the higher end. They are a Lennox dealer, so all of the equipment was from there. The guys that came were great to deal with and were very knowledgable about every aspect of the system. This was a two day project that included removing the old system and putting in new everything. Joyce did not reuse any of the old stuff, which I appreciated. I have seen other companies try and skimp by "re-purposing" some of the equipment. Jim and his partner put in new everything and were happy to explain why and what was going in. The guys cleaned up all their mess and showed me how to use the system before leaving. The system is very surprising as far as what it can do, and Jim made sure I knew how to use it all and how others use the system. I was very impressed with Joyce from start to finish, so you get what you pay for. Even the ladies at the office were great to deal with and super helpful. I ended up spending more money than I wanted, but I really think I will be happy with everything that was installed. Now on to the service plan....
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By gregory n. on 09/21/19
Our experience with Joyce Cooling and heating has been exceptional from the first visit by Abe to the final installation by both Jim and Tyler. All were extremely professional, polite, and personable. During the installation, extra care was taken in both thei...
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Our experience with Joyce Cooling and heating has been exceptional from the first visit by Abe to the final installation by both Jim and Tyler. All were extremely professional, polite, and personable. During the installation, extra care was taken in both their setup and cleanup processes. We have already recommended Joyce Cooling and Heating to our fellow colleagues at work. They definitely have an A rating. Thank you, Joyce Cooling & Heating Team!! Greg and Paula
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By Dexter D. on 09/13/19
Jim was excellent. He and Tyler were very professional and did a great job. They worked continuously through out the day (in the pouring rain) and were dedicated to their work. I would strongly recommend them to anyone.

By peter m. on 09/13/19
Very professional job well done!

By Joe B. on 09/09/19
Jim N and Tyler just left our home after installing two A/C units in bedrooms upstairs. They did an excellent job. Very professional. Clean. Informative. Friendly. Caring. They are GREAT representatives for Joyce. We will pass on nothing but excellent reviews abo...
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Jim N and Tyler just left our home after installing two A/C units in bedrooms upstairs. They did an excellent job. Very professional. Clean. Informative. Friendly. Caring. They are GREAT representatives for Joyce. We will pass on nothing but excellent reviews about Joyce. Thank You so much for a job well done.
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By Brian P H. on 09/04/19
Joyce Cooling & Heating - very knowledgeable staff, on time, efficient, very polite, neat job. Jim N. and his helper "T" were very good - we had a good experience and liked the results of our AC installation project. We would recommend this company.

By Mhamed B. on 08/16/19
Jim did an excellent job installing my new furnace and AC unit. He knew everything and every detail about cooling and heating, and he comes across as an expert who gives you the confidence you need with your home. Jim was also very professional and particularly pat...
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Jim did an excellent job installing my new furnace and AC unit. He knew everything and every detail about cooling and heating, and he comes across as an expert who gives you the confidence you need with your home. Jim was also very professional and particularly patient in listening to all my questions/concerns and addressing them to my satisfaction. He completed the job on time as promised and left the place very clean (if not cleaner). Thank you Jim I would highly recommend Jim for any work on Cooling and Heating systems.
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By Wil M. on 07/19/19
No comment

By John R. on 06/27/19
Jim led the Day 2 team to finish up our AC installation. Great leadership and positional expertise to surmount unavoidable challenges and complete job. Thanks Jim and entire Joyce team.

By Audra F. on 06/21/19
Installed central air conditioning in our home. It was a all day job and we were not at all inconvenienced. Everything went smoothly and he went above and beyond with some requests I made which was so appreciated. That showed that he took pride in his work and want...
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Installed central air conditioning in our home. It was a all day job and we were not at all inconvenienced. Everything went smoothly and he went above and beyond with some requests I made which was so appreciated. That showed that he took pride in his work and wanted everything to be perfect and he wasn’t just rushing to get done. The areas where the work was done was all clean and everything that was moved was put back. I would absolutely recommend Joyce Cooling & Heating and will definitely request Jim N for any regular maintenance.
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By Brian L. on 06/13/19
Excellent service. Price was on par with others and the install was quality by Jim and Jay. They left the house in great condition. Everything explained. I would use them again.

By Phillip N. on 05/31/19
1st - Joyce Cooling & Heating is the most professional company I have dealt with in quite some time (and I don't say that lightly). 2nd - My mini-split install was flawless! Jim N. lead the team of what I found to be very neat and professional throughout the proce...
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1st - Joyce Cooling & Heating is the most professional company I have dealt with in quite some time (and I don't say that lightly). 2nd - My mini-split install was flawless! Jim N. lead the team of what I found to be very neat and professional throughout the process. They were on time each day and finished when the estimated. 5 zones 2.5 days. Took the time to explain how the system works and how to make it the most efficient. Anyone considering Heating (they serviced my heating as well) or AC, I highly recommend calling Joyce!
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By Matt C. on 05/15/19
Jim was great on the two day install. Never thought we would need heat overnight between in May but we did and Jim had that up and working on the night in between the work. Great job!

By Mark L. on 05/14/19
Very professional installation of our cooling system

By Sowathia S. on 05/09/19
Jason came over to give the quote on mini split and it was very great deal. I glad Jason was able to come to give the second quote. Jim N and his teams are great. Glad I found Joyce Cooling & Heating through Costco. The price was great and the work was done very pr...
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Jason came over to give the quote on mini split and it was very great deal. I glad Jason was able to come to give the second quote. Jim N and his teams are great. Glad I found Joyce Cooling & Heating through Costco. The price was great and the work was done very professional. I am loving my mini split ductless AC. Definitely highly recommend them to my friends and family.
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By Mark T. on 04/26/19
Joyce came out and installed a four unit Mini-Split Ventless Lennox system, and although they were challenged with the way the installation needed to be designed, they did a great job adapting to the limitations my house has with installing this type of solution. ...
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Joyce came out and installed a four unit Mini-Split Ventless Lennox system, and although they were challenged with the way the installation needed to be designed, they did a great job adapting to the limitations my house has with installing this type of solution. The units are installed professionally, the lines look good outside the home, and it works as advertised so far. Price estimate stayed the same, and I would recommend them for complex installs again.
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By Keith M. on 03/24/19
Jim N and his team were very professional and helpful when they installed a new Mitsubishi ductless system and hot water heater. I’m really impressed with the level of customer service and attention to detail. I would highly recommend Joyce Cooling & Heating. ...
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Jim N and his team were very professional and helpful when they installed a new Mitsubishi ductless system and hot water heater. I’m really impressed with the level of customer service and attention to detail. I would highly recommend Joyce Cooling & Heating. I will definitely be using their services again.
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By Caroline J. on 03/15/19
Jim was courteous and professional as was his entire team! They did a wonderful job at a reasonable price. Would highly recommend, and would not hesitate to use them again.
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