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By Jerold R. G. on 07/10/20
I was very satisfied with Tony and the service he performed. I WOULD RECOMMEND Joyce Plumbing

By Karen Y. on 07/09/20
The installation was on time and with very little fuss. Site was clean and in order after installation.

By David G. on 07/08/20
Corey was totally awesome. His kindness, politeness, his patience in answering our questions, his work ethics were fantastic. Jake who worked with Corey was all of the above as well. Thank you both for a super job.

By Moe D. on 07/08/20
Mitchell did a thorough review and cleaning of our Mitsubishi air conditioning system. He was polite, professional and efficient. I have always had great experiences with Joyce Cooling and Heating...I highly recommend them!

By jeff b. on 07/08/20
"no comment"

By Kayleigh H. on 07/08/20
Tony was professional, thorough and very knowledgeable

By Natasha S. on 07/08/20
"no comment"

By Greg H. on 07/07/20
John contacted me to let me know when he would be arriving for my service call. That is always appreciated. Upon arrival, John introduced himself and began servicing my air conditioner systems. He worked quickly and filled me n as he went along. I asked John if...
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John contacted me to let me know when he would be arriving for my service call. That is always appreciated. Upon arrival, John introduced himself and began servicing my air conditioner systems. He worked quickly and filled me n as he went along. I asked John if he would check the ceiling vents on the second floor to make sure they had been opened fully, and to clear any setting on the time memory of the Aprilsire thermostat used for the AC. He took care of my requests and finished by checking the two outside units. John found everything was working fine. John onserved the protocol for the COVID 19 issue by distancing and being masked. It was a pleasure to meet John, and I look forward to having him do future services on my cooling and heating systems.
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By Anoli B. on 07/07/20
"no comment"

By Elaine R. on 07/07/20
Professional informative polite

By Linda L. on 07/07/20
I cannot offer one suggestion to improve, great service!!

By Brandon M. on 07/06/20
Very professional very quick to service and fix my ac

By Diane L. on 07/06/20
John was on time, professional, and told me what he was doing each step of the process. I would recommend him.

By Kate E. on 07/06/20
"no comment"

By Jake W. on 07/06/20
"no comment"

By Andrea V. on 07/06/20
I received great customer service when I placed my initial call and during my repair. Thank you for your assistance.

By shelly m. on 07/05/20
Tony D came to service my furnace and was professional, prompt and courteous as well as super polite!

By Alex M. on 07/03/20
This company and a specially Jarod Famisan Service Technician are the best you can find. Jarod is so knowledgeable and very professional, he had inspected my unit several times and fixed everything very nice. He know what's going on right a way, he is my heating/A...
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This company and a specially Jarod Famisan Service Technician are the best you can find. Jarod is so knowledgeable and very professional, he had inspected my unit several times and fixed everything very nice. He know what's going on right a way, he is my heating/AC DOCTOR!!!! Thank you so much. It's very rare to find a professionals this day. Joyce is a very reliable company with great employees. Jarod, thank you so much for everything. JOSH Swabovich was very professional , Such a nice guy, thank you so much, glad to be the customer of this company and people there
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By Diane M. on 07/02/20
Tony DiPietro came today to service our air conditioning unit. He was very professional and personable and I would highly recommend him and the company he represents. Five star rating...

By Patty H. on 07/02/20
Alex was so helpful and knew his business. Very professional and right on time. I would recommend Joyce Cooling and heating.
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Select any employee to see all their reviews.

Tony D
4 Years
Rating:
307 total reviews!
Josh S
7 Years
Rating:
200 total reviews!
Mitchell P
7 Years
Rating:
(133 total reviews)
Jarod F
16 Years
Rating:
(130 total reviews)
Jake S
2 Years
Rating:
(129 total reviews)
Alex D
6 Years
Rating:
(111 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Joyce Cooling & Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Joyce Cooling & Heating. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Jim N has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
66 total reviews
Lead Installation Technician - Jim has been part of Joyce Cooling and Heating Inc. for 14 years.
By Mark C. on 06/30/20
I received three different quotes for the installation of Mitsubishi mini-split airconditioners. Joyce came in well below the other two with a better warranty. The installation was done exceptionally well. Jim and his team were very professional, more than happy...
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I received three different quotes for the installation of Mitsubishi mini-split airconditioners. Joyce came in well below the other two with a better warranty. The installation was done exceptionally well. Jim and his team were very professional, more than happy to answer any questions we had. The job was done quickly. They only took a day and half to do the job, which had been scheduled to take two days. The exterior and interior installation looks perfect. All in all, an excellent experience, very happy!
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By Doug L. on 06/25/20
Jim Nichols was great in explaining all of the steps of the installation and the use of the equipment afterwards. Extremely polite and friendly.

By Pete C. on 06/10/20
From start to finish Joyce Cooling and Heating was prompt and professional. I received a quote the same day as my estimate and Jay was able to answer all my questions. Jim and his crew installed 4 units in under two days with minimal interruptions and were friendly...
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From start to finish Joyce Cooling and Heating was prompt and professional. I received a quote the same day as my estimate and Jay was able to answer all my questions. Jim and his crew installed 4 units in under two days with minimal interruptions and were friendly. I strongly recommend them.
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By Jill C. on 06/05/20
Jim and team did a top notch job on our install. The team was professional, courteous and kept the work areas super clean. I was really impressed with the level of professionalism and the knowledge of the system that was installed. They answered all the questions w...
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Jim and team did a top notch job on our install. The team was professional, courteous and kept the work areas super clean. I was really impressed with the level of professionalism and the knowledge of the system that was installed. They answered all the questions we had! I also really appreciate how flexible they were with our 3 dogs, they did a great job ensuring materials /parts during install kept tidy to ensure the dogs didn't get into anything. Thanks for the great work!
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By Alfredo N. on 06/01/20
The installers were very professional and helpful. They made suggestions that made sense. They were friendly and respectful. I would recommend them highly.

By Alfredo N. on 06/01/20
(no comment)

By Alfredo N. on 06/01/20
Jim Nichols and his partner did an excellent job installing our mini-split system. They were friendly and professional. They made suggestions that improved the overall look of were the outdoor system was placed. Highly recommended.

By Lisa F. on 05/29/20
am a new customer and had my heating and air conditioning replaced. They were on time, knowledgeable, efficient and clean! So far, so good and looking forward to working with them on the routine maintenance. The previous company that had been servicing my furnac...
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am a new customer and had my heating and air conditioning replaced. They were on time, knowledgeable, efficient and clean! So far, so good and looking forward to working with them on the routine maintenance. The previous company that had been servicing my furnace for quite some time sent a lot of people out who really didn’t know much and after having issues no one could seem to address I decided it was time for a switch! A contractor friend of mine recommended Joyce and they came out quickly and had answers that made sense!
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By DONALD P. on 05/07/20
Excellent service, on time, neat and tidy.. Just what you would expect from a true professional.

By Jean R. on 03/09/20
Everyone I have worked with at Joyce Cooling and Heating has been great. They were patient,explain what they were doing and how it works. I had air condition put in my house. Jim knows what he is talking about. So, if you need any cool or heat work, call Joyce Cool...
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Everyone I have worked with at Joyce Cooling and Heating has been great. They were patient,explain what they were doing and how it works. I had air condition put in my house. Jim knows what he is talking about. So, if you need any cool or heat work, call Joyce Cooling & Heating. I am glad I did. They cleaned up before they left.
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By Donna T. on 02/25/20
The professionalism was top notch. i was very impressed by their workmanship. I am glad that I decided to go with Joyce Cooling and Heating to do my new furnace, air conditioner and hot water tank that needed to be replaced all at once...Stressful for me but they w...
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The professionalism was top notch. i was very impressed by their workmanship. I am glad that I decided to go with Joyce Cooling and Heating to do my new furnace, air conditioner and hot water tank that needed to be replaced all at once...Stressful for me but they were TERRIFIC and made me feel that I was in good hands. When I told a couple of my friends who I had do the job for me they praised the company and said that they were the best and that's who they had used...Yes, I did get the BEST! I apologize for not mentioning a few other workers that happened to be there working because I didn't get their names...but I want to thank each and everyone of them for doing a great job in my home.
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By Michelle C. on 02/21/20
I was really pleased with Jim Nichols and the entire team at Joyce . . . and continue to be so. I felt comfortable having him and his team in our home. He always answered questions without being condescending . . . even being willing to repeat the answer when need...
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I was really pleased with Jim Nichols and the entire team at Joyce . . . and continue to be so. I felt comfortable having him and his team in our home. He always answered questions without being condescending . . . even being willing to repeat the answer when needed. And he explained what needed to be done when options were needed to be discussed. I felt that he wanted to make sure that he and his team did a quality job and got it right. Joyce was recommended to me, and I am glad I went with them for my HVAC system. I feel good about being a customer of theirs going forward.
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By Aaron R. on 01/03/20
Jim was very helpful in identifying my problem with my hot water heater. He then was very responsive in helping me decide what choice was best for me. During the installation he and his co-worker treated my home very respectfully. Handling each obstacle I may ha...
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Jim was very helpful in identifying my problem with my hot water heater. He then was very responsive in helping me decide what choice was best for me. During the installation he and his co-worker treated my home very respectfully. Handling each obstacle I may have unintentionally placed in there way ( snow to bulked - less than optimal work space in basement ) with a smile and a solution. Then wrapped up the job with a tidiness that really made there work shine. I really can't say enough about how happy I am with the work he did. He is a value to his trade.
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By Donald M. on 01/01/20
Had a complete furnace and ac replaced. Work was done quickly and efficiently. The crew was more than polite and cleaned up better than I could’ve expected. The unit is running perfectly and couldn’t be more happier with the company and the work they did! Would...
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Had a complete furnace and ac replaced. Work was done quickly and efficiently. The crew was more than polite and cleaned up better than I could’ve expected. The unit is running perfectly and couldn’t be more happier with the company and the work they did! Would highly recommend any HVAC work you need done. Jim was my lead with Corey as second in charge. Loved them and their crews!!!
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By Donald M. on 01/01/20
Had a complete furnace and ac replaced. Work was done quickly and efficiently. The crew was more than polite and cleaned up better than I could’ve expected. The unit is running perfectly and couldn’t be more happier with the company and the work they did! Wou...
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Had a complete furnace and ac replaced. Work was done quickly and efficiently. The crew was more than polite and cleaned up better than I could’ve expected. The unit is running perfectly and couldn’t be more happier with the company and the work they did! Would highly recommend any HVAC work you need done.
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By Bradley H. on 12/11/19
Excellent service: prompt, courteous, knowledgeable. Recommend highly.

By Chet D. on 12/03/19
Jim and his crew of Connor and Fran were excellent. They showed up time in a snowstorm. Worked well together and finished in a timely manner. They put dropcloths everywhere and left the house spotless. I was very happy with these guys and their company.

By Rick E. on 12/03/19
I had a Mitsubishi Mini-Split installed with a Kumo Cloud integrated controller. Jim and his team did an outstanding and efficient job with the total installation. At the tail-end of the installation, Jim spent time educating me on the system especially with the ...
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I had a Mitsubishi Mini-Split installed with a Kumo Cloud integrated controller. Jim and his team did an outstanding and efficient job with the total installation. At the tail-end of the installation, Jim spent time educating me on the system especially with the operation of the Kumo Cloud app. Jim is a strong technical professional not only with knowledge of heating and ac systems, but he is very customer oriented. Great job guys!!
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By Josh H. on 11/23/19
From Abe coming out to do the planning and provide the quote, to Jim and his team that did the install, I couldn’t have asked for a more courteous, professional bunch. They cleaned up as they went, put drop cloths anywhere in the home the had to walk, and then t...
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From Abe coming out to do the planning and provide the quote, to Jim and his team that did the install, I couldn’t have asked for a more courteous, professional bunch. They cleaned up as they went, put drop cloths anywhere in the home the had to walk, and then took the time to explain everything during the setup and final introduction to the new equipment. I highly recommend Joyce for cooling and heating needs.
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By Tanya S. on 11/12/19
We just hired Joyce to switch over our oil system for a propane system and the guys were AWESOME! They worked long days to make sure we were up and running as quickly as possible, and the new system is amazing! We couldn't be happier!!!
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