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By Joe C. on 01/24/20
Tony was efficient and professional, the team showed up on time and completed the work perfectly.

By Bruce M. on 01/23/20
When we called Joyce Heating and Air Conditioning we were treated like a somebody from the front office all the way to the fantastic tech Alex D that they sent to our house . Explained everything, gave advice , clean , professional, on time and even called to say h...
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When we called Joyce Heating and Air Conditioning we were treated like a somebody from the front office all the way to the fantastic tech Alex D that they sent to our house . Explained everything, gave advice , clean , professional, on time and even called to say he was on the way . Should have called them in the first place !!
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By Matt P. on 01/22/20
Alex was very professional, knowledgeable, and helpful. He was conscientious and courteous. I couldn't have asked for a better technician to visit my house and fix my heat. Thanks!

By Mike S. on 01/21/20
no comment

By Deb St C. on 01/16/20
Mitchell & Allan came out for routine maintenance on my furnace. I had seen some water one the floor a few days before they arrived but they assured me that there was issue with my system. They did a thorough job inspecting & cleaning it without trying to sell me a...
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Mitchell & Allan came out for routine maintenance on my furnace. I had seen some water one the floor a few days before they arrived but they assured me that there was issue with my system. They did a thorough job inspecting & cleaning it without trying to sell me anything. Courteous and prompt...Joyce is top notch in our book!
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By Dan B. on 01/09/20
Tony was very nice and professional. Didn't mess about and got the job done quickly. Also explained the process going forward and let us feeling confident a good job was done.

By John M. on 01/09/20
5 Stars for Tony DiPietro, for on time thorough, annual maintenance service call. Completely satisfied.

By nate h. on 01/08/20
all 3 people that worked at our house and people on the phone were awesome. fast but also top notch quality. that doesn't happen with most places. outstanding

By Dana K. on 01/08/20
Joyce Cooling & Heating did my home renovation and new construction HVAC work. They did an amazing job combining the work within the 100 year old side and new side. They have always been quick to service and maintain - all workers are courteous, on time, and know...
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Joyce Cooling & Heating did my home renovation and new construction HVAC work. They did an amazing job combining the work within the 100 year old side and new side. They have always been quick to service and maintain - all workers are courteous, on time, and knowledgable. Tony Dipietro is always friendly and knows the HVAC systems in my home and what needs to be done in the Fall and Spring when we service the units. Couldn't ask for a better company to do business with. Highly recommend!
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By Mary J. on 01/07/20
Tony D solved the issue very quickly; he is very knowledgeable and willing to answer my questions. Harry Smith installed furnace today. He was professional, knowledgeable and efficient. 1/7/2020 Alex D corrected the issued with the humidifier quickly. He also...
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Tony D solved the issue very quickly; he is very knowledgeable and willing to answer my questions. Harry Smith installed furnace today. He was professional, knowledgeable and efficient. 1/7/2020 Alex D corrected the issued with the humidifier quickly. He also took the time the talk about the thermostat settings.
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By Thomas M. on 01/06/20
The guys were awesome as usual! Keith Haynes and Jake were amazing, explained everything they were going to do, and checked out my system again to make sure everything was running efficiently, and checked to see what other questions I had. Great job guys! Thank ...
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The guys were awesome as usual! Keith Haynes and Jake were amazing, explained everything they were going to do, and checked out my system again to make sure everything was running efficiently, and checked to see what other questions I had. Great job guys! Thank you, and I highly recommend them to anyone!
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By Robert R. on 01/05/20
Both Dan T. and his helper (Mike) arrived ahead of schedule and were very polite and professional. They performed a replacement of a gas water heater and brought the installation up to the latest code. They were very organized and neat. The installation was complet...
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Both Dan T. and his helper (Mike) arrived ahead of schedule and were very polite and professional. They performed a replacement of a gas water heater and brought the installation up to the latest code. They were very organized and neat. The installation was completed much sooner than expected, and when they departed there was no mess left behind.
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By Jacquie d. on 01/04/20
Tony Dipietro is usually the service tech that comes to my house. He is knowledgeable, pleasant, and thorough. Always does a great job and quickly. Knows his stuff!

By Elizabeth M. on 01/03/20
Tony was very respectful of my home and attentive to my situation. He also gave me ideas of ways to keep the temperature in my home relatively even on both floors, for summer cooling and winter heating.

By Aaron R. on 01/03/20
Jim was very helpful in identifying my problem with my hot water heater. He then was very responsive in helping me decide what choice was best for me. During the installation he and his co-worker treated my home very respectfully. Handling each obstacle I may ha...
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Jim was very helpful in identifying my problem with my hot water heater. He then was very responsive in helping me decide what choice was best for me. During the installation he and his co-worker treated my home very respectfully. Handling each obstacle I may have unintentionally placed in there way ( snow to bulked - less than optimal work space in basement ) with a smile and a solution. Then wrapped up the job with a tidiness that really made there work shine. I really can't say enough about how happy I am with the work he did. He is a value to his trade.
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By Hussam on 01/02/20
Tony D was a fantastic representative of the quality and responsiveness we have come to expect from Joyce. He explained everything he was doing answered our questions and gave us tips to keep system running well. Great guy.

By Donald M. on 01/01/20
Had a complete furnace and ac replaced. Work was done quickly and efficiently. The crew was more than polite and cleaned up better than I could’ve expected. The unit is running perfectly and couldn’t be more happier with the company and the work they did! Would...
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Had a complete furnace and ac replaced. Work was done quickly and efficiently. The crew was more than polite and cleaned up better than I could’ve expected. The unit is running perfectly and couldn’t be more happier with the company and the work they did! Would highly recommend any HVAC work you need done. Jim was my lead with Corey as second in charge. Loved them and their crews!!!
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By Donald M. on 01/01/20
Had a complete furnace and ac replaced. Work was done quickly and efficiently. The crew was more than polite and cleaned up better than I could’ve expected. The unit is running perfectly and couldn’t be more happier with the company and the work they did! Wou...
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Had a complete furnace and ac replaced. Work was done quickly and efficiently. The crew was more than polite and cleaned up better than I could’ve expected. The unit is running perfectly and couldn’t be more happier with the company and the work they did! Would highly recommend any HVAC work you need done.
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By Mary J. on 12/31/19
Harry Smith installed furnace today. Knowledgeable, professional, polite. Everything you could ask for in a field technician.

By John F. on 12/31/19
We use Joyce because they deliver—we couldn’t be happier with their service. Tony D. always does a great job, and explains everything thoroughly. He’s terrific.
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CALL TO SCHEDULE
603-882-4244

Select any employee to see all their reviews.

Tony D
4 Years
Rating:
259 total reviews!
Josh S
6 Years
Rating:
153 total reviews!
Jake S
2 Years
Rating:
(120 total reviews)
Mitchell P
6 Years
Rating:
(94 total reviews)
Jarod F
15 Years
Rating:
(81 total reviews)
Tyren T
4 Years
Rating:
(73 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Joyce Cooling & Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Joyce Cooling & Heating. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Jim N has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
54 total reviews
Lead Installation Technician - Jim has been part of Joyce Cooling and Heating Inc. for 14 years.
By Aaron R. on 01/03/20
Jim was very helpful in identifying my problem with my hot water heater. He then was very responsive in helping me decide what choice was best for me. During the installation he and his co-worker treated my home very respectfully. Handling each obstacle I may ha...
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Jim was very helpful in identifying my problem with my hot water heater. He then was very responsive in helping me decide what choice was best for me. During the installation he and his co-worker treated my home very respectfully. Handling each obstacle I may have unintentionally placed in there way ( snow to bulked - less than optimal work space in basement ) with a smile and a solution. Then wrapped up the job with a tidiness that really made there work shine. I really can't say enough about how happy I am with the work he did. He is a value to his trade.
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By Donald M. on 01/01/20
Had a complete furnace and ac replaced. Work was done quickly and efficiently. The crew was more than polite and cleaned up better than I could’ve expected. The unit is running perfectly and couldn’t be more happier with the company and the work they did! Would...
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Had a complete furnace and ac replaced. Work was done quickly and efficiently. The crew was more than polite and cleaned up better than I could’ve expected. The unit is running perfectly and couldn’t be more happier with the company and the work they did! Would highly recommend any HVAC work you need done. Jim was my lead with Corey as second in charge. Loved them and their crews!!!
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By Donald M. on 01/01/20
Had a complete furnace and ac replaced. Work was done quickly and efficiently. The crew was more than polite and cleaned up better than I could’ve expected. The unit is running perfectly and couldn’t be more happier with the company and the work they did! Wou...
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Had a complete furnace and ac replaced. Work was done quickly and efficiently. The crew was more than polite and cleaned up better than I could’ve expected. The unit is running perfectly and couldn’t be more happier with the company and the work they did! Would highly recommend any HVAC work you need done.
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By Bradley H. on 12/11/19
Excellent service: prompt, courteous, knowledgeable. Recommend highly.

By Chet D. on 12/03/19
Jim and his crew of Connor and Fran were excellent. They showed up time in a snowstorm. Worked well together and finished in a timely manner. They put dropcloths everywhere and left the house spotless. I was very happy with these guys and their company.

By Rick E. on 12/03/19
I had a Mitsubishi Mini-Split installed with a Kumo Cloud integrated controller. Jim and his team did an outstanding and efficient job with the total installation. At the tail-end of the installation, Jim spent time educating me on the system especially with the ...
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I had a Mitsubishi Mini-Split installed with a Kumo Cloud integrated controller. Jim and his team did an outstanding and efficient job with the total installation. At the tail-end of the installation, Jim spent time educating me on the system especially with the operation of the Kumo Cloud app. Jim is a strong technical professional not only with knowledge of heating and ac systems, but he is very customer oriented. Great job guys!!
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By Josh H. on 11/23/19
From Abe coming out to do the planning and provide the quote, to Jim and his team that did the install, I couldn’t have asked for a more courteous, professional bunch. They cleaned up as they went, put drop cloths anywhere in the home the had to walk, and then t...
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From Abe coming out to do the planning and provide the quote, to Jim and his team that did the install, I couldn’t have asked for a more courteous, professional bunch. They cleaned up as they went, put drop cloths anywhere in the home the had to walk, and then took the time to explain everything during the setup and final introduction to the new equipment. I highly recommend Joyce for cooling and heating needs.
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By Tanya S. on 11/12/19
We just hired Joyce to switch over our oil system for a propane system and the guys were AWESOME! They worked long days to make sure we were up and running as quickly as possible, and the new system is amazing! We couldn't be happier!!!

By Neil W. on 10/31/19
The team from Joyce was outstanding. Prompt with arrival time and worked quickly to get the job done. Our house was left spotless upon completion of the work each day. Walked us through how to use the new system and answered all of our questions. Overall, very ...
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The team from Joyce was outstanding. Prompt with arrival time and worked quickly to get the job done. Our house was left spotless upon completion of the work each day. Walked us through how to use the new system and answered all of our questions. Overall, very happy with our experience.
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By Faith E. on 10/08/19
Our first experience with Joyce Cooling & Heating was for routine maintenance on our oil furnace. The service technicians were prompt, thorough, and informative. And when a part failed during our service call, they replaced it at no charge. Some companies would ...
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Our first experience with Joyce Cooling & Heating was for routine maintenance on our oil furnace. The service technicians were prompt, thorough, and informative. And when a part failed during our service call, they replaced it at no charge. Some companies would have tried to take advantage of the customer. However Joyce put the customer first. When we realized our heating system was failing we again called Joyce Cooling & Heating for a quote. We compared theirs to a few local companies, but again found their price to be most reasonable, while offering high quality equipment and warranty. The sales representative listened to our requests, identified our needs, and was straight forward about our options. Not trying to to upsell the customer. While offering high quality, state of the art technology. When it came time for our install, Jim and his crew were great! They were prompt, polite, respectful of our home, and thorough. They answered all our questions, and made sure the system was fully suited to our needs. They were mindful of all the details, to ensure the system met all our needs and we were fully satisfied with our install. This job was a fairly extensive, requiring transitioning from oil to propane, reworking and adding ducts, and installing a whole new system and several thermostats. Everything was done as expected, on time, and with no additional charges. We are very happy with the system, the install and the excellent customer service. We highly recommend Joyce Cooling & Heating!
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By mark m. on 09/26/19
I purchased a new HVAC system from Joyce in conjunction with Costco. The prices for Joyce were near the middle of my quotes to the higher end. They are a Lennox dealer, so all of the equipment was from there. The guys that came were great to deal with and were v...
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I purchased a new HVAC system from Joyce in conjunction with Costco. The prices for Joyce were near the middle of my quotes to the higher end. They are a Lennox dealer, so all of the equipment was from there. The guys that came were great to deal with and were very knowledgable about every aspect of the system. This was a two day project that included removing the old system and putting in new everything. Joyce did not reuse any of the old stuff, which I appreciated. I have seen other companies try and skimp by "re-purposing" some of the equipment. Jim and his partner put in new everything and were happy to explain why and what was going in. The guys cleaned up all their mess and showed me how to use the system before leaving. The system is very surprising as far as what it can do, and Jim made sure I knew how to use it all and how others use the system. I was very impressed with Joyce from start to finish, so you get what you pay for. Even the ladies at the office were great to deal with and super helpful. I ended up spending more money than I wanted, but I really think I will be happy with everything that was installed. Now on to the service plan....
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By gregory n. on 09/21/19
Our experience with Joyce Cooling and heating has been exceptional from the first visit by Abe to the final installation by both Jim and Tyler. All were extremely professional, polite, and personable. During the installation, extra care was taken in both thei...
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Our experience with Joyce Cooling and heating has been exceptional from the first visit by Abe to the final installation by both Jim and Tyler. All were extremely professional, polite, and personable. During the installation, extra care was taken in both their setup and cleanup processes. We have already recommended Joyce Cooling and Heating to our fellow colleagues at work. They definitely have an A rating. Thank you, Joyce Cooling & Heating Team!! Greg and Paula
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By Dexter D. on 09/13/19
Jim was excellent. He and Tyler were very professional and did a great job. They worked continuously through out the day (in the pouring rain) and were dedicated to their work. I would strongly recommend them to anyone.

By peter m. on 09/13/19
Very professional job well done!

By Joe B. on 09/09/19
Jim N and Tyler just left our home after installing two A/C units in bedrooms upstairs. They did an excellent job. Very professional. Clean. Informative. Friendly. Caring. They are GREAT representatives for Joyce. We will pass on nothing but excellent reviews abo...
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Jim N and Tyler just left our home after installing two A/C units in bedrooms upstairs. They did an excellent job. Very professional. Clean. Informative. Friendly. Caring. They are GREAT representatives for Joyce. We will pass on nothing but excellent reviews about Joyce. Thank You so much for a job well done.
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By Brian P H. on 09/04/19
Joyce Cooling & Heating - very knowledgeable staff, on time, efficient, very polite, neat job. Jim N. and his helper "T" were very good - we had a good experience and liked the results of our AC installation project. We would recommend this company.

By Mhamed B. on 08/16/19
Jim did an excellent job installing my new furnace and AC unit. He knew everything and every detail about cooling and heating, and he comes across as an expert who gives you the confidence you need with your home. Jim was also very professional and particularly pat...
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Jim did an excellent job installing my new furnace and AC unit. He knew everything and every detail about cooling and heating, and he comes across as an expert who gives you the confidence you need with your home. Jim was also very professional and particularly patient in listening to all my questions/concerns and addressing them to my satisfaction. He completed the job on time as promised and left the place very clean (if not cleaner). Thank you Jim I would highly recommend Jim for any work on Cooling and Heating systems.
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By Wil M. on 07/19/19
No comment

By John R. on 06/27/19
Jim led the Day 2 team to finish up our AC installation. Great leadership and positional expertise to surmount unavoidable challenges and complete job. Thanks Jim and entire Joyce team.

By Audra F. on 06/21/19
Installed central air conditioning in our home. It was a all day job and we were not at all inconvenienced. Everything went smoothly and he went above and beyond with some requests I made which was so appreciated. That showed that he took pride in his work and want...
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Installed central air conditioning in our home. It was a all day job and we were not at all inconvenienced. Everything went smoothly and he went above and beyond with some requests I made which was so appreciated. That showed that he took pride in his work and wanted everything to be perfect and he wasn’t just rushing to get done. The areas where the work was done was all clean and everything that was moved was put back. I would absolutely recommend Joyce Cooling & Heating and will definitely request Jim N for any regular maintenance.
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