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By Jeffrey P. on 05/29/20
Did a great job. Nice, helpful, etc. Just another great experience with Joyce Heating and Cooling.

By Beth M. on 05/29/20
We were very happy with the service we received from Joyce Cooling and Heating. From the first phone call to them requesting a quote to completing the job on time. Any questions were answered promptly. Corey and his team were very professional. They were neat, cle...
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We were very happy with the service we received from Joyce Cooling and Heating. From the first phone call to them requesting a quote to completing the job on time. Any questions were answered promptly. Corey and his team were very professional. They were neat, clean and organized. Everything was picked up at the end of the day. At the completion of the job Corey made sure we understood how to setup and use our new system. We would highly recommend them. We were impressed from the first phone call to the completion of the job. Give them a call. You won’t be disappointed.
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By Carla G. on 05/29/20
Tyler has performed maintenance on my cooling/heating system several times now. He is knowledgeable, timely and respectful. When I had an issue with my AC yesterday, he was able to come the same day to troubleshoot it. Thank you!

By Nicholas I. on 05/28/20
Great service, great people!

By Bob R. on 05/28/20
Ray was professional and efficient. He told me what would be needed and a time frame.

By Michael D. on 05/28/20
no comment

By Thomas B. on 05/28/20
Polite and responsive to my queries

By Anthony G. on 05/28/20
Very professional, arrived on time, and wore a mask at all times! He found the problem within minutes and returned first thing the next morning to replace the circuit board that was damaged.

By Priscilla D. on 05/28/20
no comment

By Peter on 05/28/20
no comment

By Michel H. on 05/27/20
no comment

By Richard S. on 05/27/20
Excellent service. Professional and knowledgeable.

By Hussam S. on 05/27/20
Jake S did a fantastic job getting our AC ice-cold when it was much needed. He is very respectful and explained what he did clearly and the most helpful fashion. Great representative of a fantastic heating and cooling company.

By Fadi A. on 05/27/20
no comment

By Jon B. on 05/27/20
no comment

By Webster D. on 05/27/20
no comment

By Renee L. on 05/27/20
Called ahead before showing up, was very courteous and professional. We are very satisfied with their work!

By Gary R. on 05/27/20
Mitchell was the ultimate pro! He took the extra time to answer my questions and give useful explanations and advice. Very happy with our service today - thank you!

By Michelle W. on 05/27/20
I called Joyce Cooling and Heating and received an appointment the same day. The office was easy to work with and efficiently communicated. Tony D. was sent out to work on my older AC unit and had it up and running very quickly. He did a tune up and made sure ev...
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I called Joyce Cooling and Heating and received an appointment the same day. The office was easy to work with and efficiently communicated. Tony D. was sent out to work on my older AC unit and had it up and running very quickly. He did a tune up and made sure everything was in working order. He was very professional and thoroughly explained everything to me. I am so very satisfied with their customer service, and pricing. They have a new customer in me!
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By James G. on 05/27/20
Jarod and his partner had my system fixed in 15 minutes. Always have a good experience with Joyce Cooling and Heating.
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Select any employee to see all their reviews.

Tony D
4 Years
Rating:
294 total reviews!
Josh S
7 Years
Rating:
174 total reviews!
Jake S
2 Years
Rating:
(129 total reviews)
Mitchell P
7 Years
Rating:
(124 total reviews)
Jarod F
16 Years
Rating:
(102 total reviews)
Alex D
6 Years
Rating:
(90 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Joyce Cooling & Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Joyce Cooling & Heating. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Jim N has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
58 total reviews
Lead Installation Technician - Jim has been part of Joyce Cooling and Heating Inc. for 14 years.
By DONALD P. on 05/07/20
Excellent service, on time, neat and tidy.. Just what you would expect from a true professional.

By Jean R. on 03/09/20
Everyone I have worked with at Joyce Cooling and Heating has been great. They were patient,explain what they were doing and how it works. I had air condition put in my house. Jim knows what he is talking about. So, if you need any cool or heat work, call Joyce Cool...
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Everyone I have worked with at Joyce Cooling and Heating has been great. They were patient,explain what they were doing and how it works. I had air condition put in my house. Jim knows what he is talking about. So, if you need any cool or heat work, call Joyce Cooling & Heating. I am glad I did. They cleaned up before they left.
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By Donna T. on 02/25/20
The professionalism was top notch. i was very impressed by their workmanship. I am glad that I decided to go with Joyce Cooling and Heating to do my new furnace, air conditioner and hot water tank that needed to be replaced all at once...Stressful for me but they w...
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The professionalism was top notch. i was very impressed by their workmanship. I am glad that I decided to go with Joyce Cooling and Heating to do my new furnace, air conditioner and hot water tank that needed to be replaced all at once...Stressful for me but they were TERRIFIC and made me feel that I was in good hands. When I told a couple of my friends who I had do the job for me they praised the company and said that they were the best and that's who they had used...Yes, I did get the BEST! I apologize for not mentioning a few other workers that happened to be there working because I didn't get their names...but I want to thank each and everyone of them for doing a great job in my home.
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By Michelle C. on 02/21/20
I was really pleased with Jim Nichols and the entire team at Joyce . . . and continue to be so. I felt comfortable having him and his team in our home. He always answered questions without being condescending . . . even being willing to repeat the answer when need...
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I was really pleased with Jim Nichols and the entire team at Joyce . . . and continue to be so. I felt comfortable having him and his team in our home. He always answered questions without being condescending . . . even being willing to repeat the answer when needed. And he explained what needed to be done when options were needed to be discussed. I felt that he wanted to make sure that he and his team did a quality job and got it right. Joyce was recommended to me, and I am glad I went with them for my HVAC system. I feel good about being a customer of theirs going forward.
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By Aaron R. on 01/03/20
Jim was very helpful in identifying my problem with my hot water heater. He then was very responsive in helping me decide what choice was best for me. During the installation he and his co-worker treated my home very respectfully. Handling each obstacle I may ha...
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Jim was very helpful in identifying my problem with my hot water heater. He then was very responsive in helping me decide what choice was best for me. During the installation he and his co-worker treated my home very respectfully. Handling each obstacle I may have unintentionally placed in there way ( snow to bulked - less than optimal work space in basement ) with a smile and a solution. Then wrapped up the job with a tidiness that really made there work shine. I really can't say enough about how happy I am with the work he did. He is a value to his trade.
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By Donald M. on 01/01/20
Had a complete furnace and ac replaced. Work was done quickly and efficiently. The crew was more than polite and cleaned up better than I could’ve expected. The unit is running perfectly and couldn’t be more happier with the company and the work they did! Would...
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Had a complete furnace and ac replaced. Work was done quickly and efficiently. The crew was more than polite and cleaned up better than I could’ve expected. The unit is running perfectly and couldn’t be more happier with the company and the work they did! Would highly recommend any HVAC work you need done. Jim was my lead with Corey as second in charge. Loved them and their crews!!!
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By Donald M. on 01/01/20
Had a complete furnace and ac replaced. Work was done quickly and efficiently. The crew was more than polite and cleaned up better than I could’ve expected. The unit is running perfectly and couldn’t be more happier with the company and the work they did! Wou...
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Had a complete furnace and ac replaced. Work was done quickly and efficiently. The crew was more than polite and cleaned up better than I could’ve expected. The unit is running perfectly and couldn’t be more happier with the company and the work they did! Would highly recommend any HVAC work you need done.
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By Bradley H. on 12/11/19
Excellent service: prompt, courteous, knowledgeable. Recommend highly.

By Chet D. on 12/03/19
Jim and his crew of Connor and Fran were excellent. They showed up time in a snowstorm. Worked well together and finished in a timely manner. They put dropcloths everywhere and left the house spotless. I was very happy with these guys and their company.

By Rick E. on 12/03/19
I had a Mitsubishi Mini-Split installed with a Kumo Cloud integrated controller. Jim and his team did an outstanding and efficient job with the total installation. At the tail-end of the installation, Jim spent time educating me on the system especially with the ...
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I had a Mitsubishi Mini-Split installed with a Kumo Cloud integrated controller. Jim and his team did an outstanding and efficient job with the total installation. At the tail-end of the installation, Jim spent time educating me on the system especially with the operation of the Kumo Cloud app. Jim is a strong technical professional not only with knowledge of heating and ac systems, but he is very customer oriented. Great job guys!!
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By Josh H. on 11/23/19
From Abe coming out to do the planning and provide the quote, to Jim and his team that did the install, I couldn’t have asked for a more courteous, professional bunch. They cleaned up as they went, put drop cloths anywhere in the home the had to walk, and then t...
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From Abe coming out to do the planning and provide the quote, to Jim and his team that did the install, I couldn’t have asked for a more courteous, professional bunch. They cleaned up as they went, put drop cloths anywhere in the home the had to walk, and then took the time to explain everything during the setup and final introduction to the new equipment. I highly recommend Joyce for cooling and heating needs.
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By Tanya S. on 11/12/19
We just hired Joyce to switch over our oil system for a propane system and the guys were AWESOME! They worked long days to make sure we were up and running as quickly as possible, and the new system is amazing! We couldn't be happier!!!

By Neil W. on 10/31/19
The team from Joyce was outstanding. Prompt with arrival time and worked quickly to get the job done. Our house was left spotless upon completion of the work each day. Walked us through how to use the new system and answered all of our questions. Overall, very ...
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The team from Joyce was outstanding. Prompt with arrival time and worked quickly to get the job done. Our house was left spotless upon completion of the work each day. Walked us through how to use the new system and answered all of our questions. Overall, very happy with our experience.
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By Faith E. on 10/08/19
Our first experience with Joyce Cooling & Heating was for routine maintenance on our oil furnace. The service technicians were prompt, thorough, and informative. And when a part failed during our service call, they replaced it at no charge. Some companies would ...
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Our first experience with Joyce Cooling & Heating was for routine maintenance on our oil furnace. The service technicians were prompt, thorough, and informative. And when a part failed during our service call, they replaced it at no charge. Some companies would have tried to take advantage of the customer. However Joyce put the customer first. When we realized our heating system was failing we again called Joyce Cooling & Heating for a quote. We compared theirs to a few local companies, but again found their price to be most reasonable, while offering high quality equipment and warranty. The sales representative listened to our requests, identified our needs, and was straight forward about our options. Not trying to to upsell the customer. While offering high quality, state of the art technology. When it came time for our install, Jim and his crew were great! They were prompt, polite, respectful of our home, and thorough. They answered all our questions, and made sure the system was fully suited to our needs. They were mindful of all the details, to ensure the system met all our needs and we were fully satisfied with our install. This job was a fairly extensive, requiring transitioning from oil to propane, reworking and adding ducts, and installing a whole new system and several thermostats. Everything was done as expected, on time, and with no additional charges. We are very happy with the system, the install and the excellent customer service. We highly recommend Joyce Cooling & Heating!
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By mark m. on 09/26/19
I purchased a new HVAC system from Joyce in conjunction with Costco. The prices for Joyce were near the middle of my quotes to the higher end. They are a Lennox dealer, so all of the equipment was from there. The guys that came were great to deal with and were v...
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I purchased a new HVAC system from Joyce in conjunction with Costco. The prices for Joyce were near the middle of my quotes to the higher end. They are a Lennox dealer, so all of the equipment was from there. The guys that came were great to deal with and were very knowledgable about every aspect of the system. This was a two day project that included removing the old system and putting in new everything. Joyce did not reuse any of the old stuff, which I appreciated. I have seen other companies try and skimp by "re-purposing" some of the equipment. Jim and his partner put in new everything and were happy to explain why and what was going in. The guys cleaned up all their mess and showed me how to use the system before leaving. The system is very surprising as far as what it can do, and Jim made sure I knew how to use it all and how others use the system. I was very impressed with Joyce from start to finish, so you get what you pay for. Even the ladies at the office were great to deal with and super helpful. I ended up spending more money than I wanted, but I really think I will be happy with everything that was installed. Now on to the service plan....
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By gregory n. on 09/21/19
Our experience with Joyce Cooling and heating has been exceptional from the first visit by Abe to the final installation by both Jim and Tyler. All were extremely professional, polite, and personable. During the installation, extra care was taken in both thei...
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Our experience with Joyce Cooling and heating has been exceptional from the first visit by Abe to the final installation by both Jim and Tyler. All were extremely professional, polite, and personable. During the installation, extra care was taken in both their setup and cleanup processes. We have already recommended Joyce Cooling and Heating to our fellow colleagues at work. They definitely have an A rating. Thank you, Joyce Cooling & Heating Team!! Greg and Paula
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By Dexter D. on 09/13/19
Jim was excellent. He and Tyler were very professional and did a great job. They worked continuously through out the day (in the pouring rain) and were dedicated to their work. I would strongly recommend them to anyone.

By peter m. on 09/13/19
Very professional job well done!

By Joe B. on 09/09/19
Jim N and Tyler just left our home after installing two A/C units in bedrooms upstairs. They did an excellent job. Very professional. Clean. Informative. Friendly. Caring. They are GREAT representatives for Joyce. We will pass on nothing but excellent reviews abo...
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Jim N and Tyler just left our home after installing two A/C units in bedrooms upstairs. They did an excellent job. Very professional. Clean. Informative. Friendly. Caring. They are GREAT representatives for Joyce. We will pass on nothing but excellent reviews about Joyce. Thank You so much for a job well done.
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By Brian P H. on 09/04/19
Joyce Cooling & Heating - very knowledgeable staff, on time, efficient, very polite, neat job. Jim N. and his helper "T" were very good - we had a good experience and liked the results of our AC installation project. We would recommend this company.
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