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By Aditya P. on 02/04/20
no comment

By Bob G. on 02/01/20
Tony did a great job. He seemed very concerned with getting the job done right. Highly recommend!!

By A. B. on 02/01/20
Alex was awesome. Very professional, quick and knowledgeable. Will definitely call if I have any other problems.

By Paul D. on 01/31/20
We were very pleased with our service. The field folks that came here, were respectful in answering our questions and explaining what they considered to be the problem. Before they left, they had resolved the issues. Then they proceeded to explain what they had...
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We were very pleased with our service. The field folks that came here, were respectful in answering our questions and explaining what they considered to be the problem. Before they left, they had resolved the issues. Then they proceeded to explain what they had done while following their procedures necessary to resolve the issues. We felt they were very competent and knowledgeable. Thank you.
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By Noreen F. on 01/31/20
I called Joyce Cooling&Heating about problem I was having with my furnace not heating all rooms. I received an appt for next morning. Jason Pope called before coming which I found very helpful. He put on shoe covers and proceeded to do a very thorough analysis of h...
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I called Joyce Cooling&Heating about problem I was having with my furnace not heating all rooms. I received an appt for next morning. Jason Pope called before coming which I found very helpful. He put on shoe covers and proceeded to do a very thorough analysis of heating in all rooms as well as furnace and piping. Jason quickly found problem and happily it was a quick fix that didn't require any repairs! I really appreciated how Jason didn't try upsell me despite no repairs being needed and age of my furnace. Very honest person and company! I will definitely be using them for all my heating & cooling needs in future
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By Noreen F. on 01/31/20
I received an appt next day which was great. Their representative, Jason Pope called before arriving which I found very helpful. Jason completed a very thorough job. researching the heating system and heat flow throughout house, quickly identifying the problem. i a...
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I received an appt next day which was great. Their representative, Jason Pope called before arriving which I found very helpful. Jason completed a very thorough job. researching the heating system and heat flow throughout house, quickly identifying the problem. i appreciate how honest Jason was - he told me how fix problem and happily it didn't require any repairs! There was no attempt to upsell me despite my boiler being an older model. Joyce Cooling& Heating is a very reliable company that has become my go-to company for any future needs.
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By Brian G. on 01/30/20
no comment

By Nicole H. on 01/30/20
Tony D was so friendly funny and courteous. I can’t imagine using a different company. Joyce is the ONLY way to go.

By John B. on 01/29/20
1st experience with Joyce Cooling & Heating...won't be the last! Alex D was professional, very knowledgeable, thorough, and answered all questions. Very reasonably priced. I highly recommend Alex D & Company! Great experience from start to finish!!!

By Katheline C. on 01/27/20
Amazing company!! I had the boiler cleaned and my techs were Mitchell P. and Nick C. I have to say by far this is the BEST customer experience I have had with a company recently. The techs arrived on time and got straight to work. I asked a lot of questions (as I l...
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Amazing company!! I had the boiler cleaned and my techs were Mitchell P. and Nick C. I have to say by far this is the BEST customer experience I have had with a company recently. The techs arrived on time and got straight to work. I asked a lot of questions (as I like to learn about my homes systems) and they were more than happy to answer my questions and took the time to explain what they were doing and what parts were being changed and why. Mitchell and Nick were very informative, extremely professional, friendly, patient and knowledgeable techs. Even when they found a bird in the system they were kind enough to wrap it and removed it from my home discretely so me and my toddler wouldn't see it. Mitchell and Nick deserve recognition for their outstanding work ethics and customer service skills. Aside from my techs Montana whom schedules the services is also amazing! She is always patient, nice and informative whenever I call to schedule services or have questions. Because of my excellent experience with these employees I will continue to be a Joyce Cooling & Heating customer and have already recommended a couple of my friends and will continue to recommend this outstanding company.
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By Kristen H. on 01/24/20
Tony was helpful in explaining the service he was providing for our preventative maintenance furnace appt. Thank you!

By Joe C. on 01/24/20
Tony was efficient and professional, the team showed up on time and completed the work perfectly.

By Bruce M. on 01/23/20
When we called Joyce Heating and Air Conditioning we were treated like a somebody from the front office all the way to the fantastic tech Alex D that they sent to our house . Explained everything, gave advice , clean , professional, on time and even called to say h...
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When we called Joyce Heating and Air Conditioning we were treated like a somebody from the front office all the way to the fantastic tech Alex D that they sent to our house . Explained everything, gave advice , clean , professional, on time and even called to say he was on the way . Should have called them in the first place !!
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By Matt P. on 01/22/20
Alex was very professional, knowledgeable, and helpful. He was conscientious and courteous. I couldn't have asked for a better technician to visit my house and fix my heat. Thanks!

By Mike S. on 01/21/20
no comment

By Deb St C. on 01/16/20
Mitchell & Allan came out for routine maintenance on my furnace. I had seen some water one the floor a few days before they arrived but they assured me that there was issue with my system. They did a thorough job inspecting & cleaning it without trying to sell me a...
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Mitchell & Allan came out for routine maintenance on my furnace. I had seen some water one the floor a few days before they arrived but they assured me that there was issue with my system. They did a thorough job inspecting & cleaning it without trying to sell me anything. Courteous and prompt...Joyce is top notch in our book!
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By Dan B. on 01/09/20
Tony was very nice and professional. Didn't mess about and got the job done quickly. Also explained the process going forward and let us feeling confident a good job was done.

By John M. on 01/09/20
5 Stars for Tony DiPietro, for on time thorough, annual maintenance service call. Completely satisfied.

By nate h. on 01/08/20
all 3 people that worked at our house and people on the phone were awesome. fast but also top notch quality. that doesn't happen with most places. outstanding

By Dana K. on 01/08/20
Joyce Cooling & Heating did my home renovation and new construction HVAC work. They did an amazing job combining the work within the 100 year old side and new side. They have always been quick to service and maintain - all workers are courteous, on time, and know...
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Joyce Cooling & Heating did my home renovation and new construction HVAC work. They did an amazing job combining the work within the 100 year old side and new side. They have always been quick to service and maintain - all workers are courteous, on time, and knowledgable. Tony Dipietro is always friendly and knows the HVAC systems in my home and what needs to be done in the Fall and Spring when we service the units. Couldn't ask for a better company to do business with. Highly recommend!
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Select any employee to see all their reviews.

Keith H
2 Years
Rating:
(11 total reviews)
Harry S
3 Years
Rating:
(9 total reviews)
Jason P
Rating:
(6 total reviews)
Mike H
1 Year
Rating:
(6 total reviews)
Corey P
1 Year
Rating:
(6 total reviews)
Ray C
Rating:
(2 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Joyce Cooling & Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Jarod F has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
85 total reviews
Service Technician - Jarod has been part of Joyce Cooling and Heating Inc. for 15 years.
By Alex M. on 04/03/18
This company and a specially Jarod Famisan Service Technician are the best you can find. Jarod is so knowledgeable and very professional, he had inspected my unit several times and fixed everything very nice. He know what's going on right a way, he is my heating/A...
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This company and a specially Jarod Famisan Service Technician are the best you can find. Jarod is so knowledgeable and very professional, he had inspected my unit several times and fixed everything very nice. He know what's going on right a way, he is my heating/AC DOCTOR!!!! Thank you so much. It's very rare to find a professionals this day. Joyce is a very reliable company with great employees. Jarod, thank you so much for everything.
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By Rock R. on 03/29/18
Friendly service

By Mark W M. on 03/28/18
Jarod arrived on time and was highly professional. He took the time to explain exactly what he did before he left. A great experience with Joyce Heating and Cooling.

By Cesar M. on 03/27/18
Jarod did a great job. Always on time. Great troubleshooting skills.

By Robert W. on 03/14/18
Was having issues with 19 year old system of 3 air handlers with multiple zones. Jarod responded to mu call and was immediately impressed with his knowledge of multi-zone systems. He made a temporary fix to our dampers which gave us heat in cold rooms. We agreed to...
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Was having issues with 19 year old system of 3 air handlers with multiple zones. Jarod responded to mu call and was immediately impressed with his knowledge of multi-zone systems. He made a temporary fix to our dampers which gave us heat in cold rooms. We agreed to install a Lennox system and that was well done by a Joyce HVAC team. It's working great. Tanks Joyce HVAC.
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By Jordan D. on 03/12/18
The best around. Joyce replaced my old boiler and the install was quick, clean and very fairly priced. Got many quotes and Joyce was by far the best for the same exact equipment. They even helped me out with an unrelated water heater issue. Have called them fo...
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The best around. Joyce replaced my old boiler and the install was quick, clean and very fairly priced. Got many quotes and Joyce was by far the best for the same exact equipment. They even helped me out with an unrelated water heater issue. Have called them for service a few times as well. On one of the hottest days last summer when my central AC wasn't working, they stayed out well past close to get to all their calls.
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By Michael R. on 03/01/18
Called Joyce when I had no heat when I got up on Thursday (4/1/18) and Josh and Jared responded in just 30 minutes. They had my problem fixed in about 30 minutes. Good service at a reasonable price

By Dr. Nancy O. on 12/04/17
We've had Joyce Cooling & Heating maintain our system for years and they've always come through without a hitch. Last week our heating did not work and Jarod came in to assess and fix the unit during that single visit. His assessment was thorough, execution of work...
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We've had Joyce Cooling & Heating maintain our system for years and they've always come through without a hitch. Last week our heating did not work and Jarod came in to assess and fix the unit during that single visit. His assessment was thorough, execution of work focused and cost of repair job, competitively reasonable. I said Jarod is a "God" in his expertise and we tremendously appreciate his hard work and attentiveness to the repair, all with a great smile on top of that. Thanks Jarod and Joyce Cooling & Heating!
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By Dan A. on 11/09/17
I had an outstanding experience with Joyce Cooling & Heating. From the office staff to the service technician it was a very efficient, professional, & reasonably priced experience. The staff went out of their way to get the part we needed from another city and inst...
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I had an outstanding experience with Joyce Cooling & Heating. From the office staff to the service technician it was a very efficient, professional, & reasonably priced experience. The staff went out of their way to get the part we needed from another city and install it by the end of the day so that we had heat that evening. They exceeded my expectations. I was very impressed with Joyce and would highly recommend them to others.
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By Nikki C. on 10/21/17
Great experience! They were quick to come out and called before they stopped over. Jarod was friendly and fixed our problem fast and efficiently! Was very satisfied with how he explained the issue that was going on and how he fixed it.

By Donald M. on 10/18/17
When I turned on my heating system for the first time in the fall and it did not work, I called Joyce Heating and they said they would send a technician between calls, since they were booked solid for the day. Jarod called at 11:40 and said he would be there in 5 m...
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When I turned on my heating system for the first time in the fall and it did not work, I called Joyce Heating and they said they would send a technician between calls, since they were booked solid for the day. Jarod called at 11:40 and said he would be there in 5 minutes. He quickly diagnosed the problem as an old inaccurate thermostat, replaced it with a new more efficient thermostat, and checked to make sure the boiler turned on and off properly. He was extremely knowledgeable, courteous, and helpful.
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By Thomas P. on 10/16/17
We decided to use Joyce this year to solve our cooling issue. We have a very unique house and they came up with the perfect solution for minimal disruption of interior of the house. The sales team knew all the right options, the install team was insanely talented a...
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We decided to use Joyce this year to solve our cooling issue. We have a very unique house and they came up with the perfect solution for minimal disruption of interior of the house. The sales team knew all the right options, the install team was insanely talented at routing the ducts with no visual signs, and we just had a service call due to a "home owner" issue and the service guy came out immediately to ensure we remained comfortable in our home. I could not recommend this company any higher. You will not be disappointed if you use Joyce.
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By Jo W. on 10/11/17
When I called Joyce Cooling and Heating due to my hot water heater having an issue. They were not only very friendly over the phone but assisted me immediately with sending out a professional to correct the problem. The Field Service Tech; Jarod F. was amazing! he...
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When I called Joyce Cooling and Heating due to my hot water heater having an issue. They were not only very friendly over the phone but assisted me immediately with sending out a professional to correct the problem. The Field Service Tech; Jarod F. was amazing! he was friendly, courteous and explained everything he was checking and why and what needed to be fixed, and then how to detect and how to relight the pilot if the pilot ever goes out... Last but not least, and a very important item to me as well, they are so reasonably priced! I would and will highly recommend Joyce Cooling and Heating to everyone!
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By Bill M. on 09/16/17
The service provided by Jarod was prompt, friendly and efficient. I recommend you contact this provider for all of your cooling & heating needs.

By Cindy P. on 09/13/17
Excellent service!! Very pleased..

By Stephen S. on 09/07/17
Jarod was on time and efficient. He had the problem diagnosed and repaired within 20 minutes. Great job!

By Peter B. on 08/16/17
The issue with our air conditioning system was diagnosed immediately and repaired quicker than I expected. Jarod was professional and courteous.

By Pat W. on 08/16/17
This was my first time with Joyce Cooling. I lost my hot water Sunday. I talked to Alex who was helpful troubleshooting the problem and giving me all my options about scheduling an appointment and the costs. Scheduled an appointment for Monday. Monday at 10:30am Ja...
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This was my first time with Joyce Cooling. I lost my hot water Sunday. I talked to Alex who was helpful troubleshooting the problem and giving me all my options about scheduling an appointment and the costs. Scheduled an appointment for Monday. Monday at 10:30am Jarod called me at work - he could be at my house within 10 minutes. I was at work and need to get home. He said he would go to his next appointment and then to my house. He was so accommodating. Jarod was friendly, professional, personable, knowledgeable, honest and considerate. Diagnosed the problem immediately, replaced the part and had the water heater working within 15 minutes. He didn't try to sell me anything or suggest additional things else. I asked about maintenance programs, he explained in detail the programs, schedules and costs. I signed up for the fall and spring program. I look forward to having them service my heater and air conditioner. Thanks Jarod.
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By Bardani on 08/15/17
A service from Tina when I called to make appt. And A service at our home by service tech Jarod. Highly professional, knowledgeable, courteous and timely. Great experience.

By James J. on 07/16/17
On June 25, 2017 a tree fell and ripped all the wires from our home. As a result, our heating system was severely damaged. After contacting Joyce, they arrived within a day, evaluated the problems, ordered and installed all the necessary parts within the week. Our ...
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On June 25, 2017 a tree fell and ripped all the wires from our home. As a result, our heating system was severely damaged. After contacting Joyce, they arrived within a day, evaluated the problems, ordered and installed all the necessary parts within the week. Our experience with Joyce and their representatives, particularly Josh S. and Jarod, was exemplary!
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