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By Brianna M. on 06/02/20
Thank you guys. Jarod F was the most pleasant!!

By Al S. on 06/02/20
Abe explained everything to our satisfaction and delivered the quote as promised and when promised. Enjoyed speaking with Abe who was professional and knowledgeable about providing the desired product and requested solution. Thx, Abe.

By Kristin on 06/02/20
Josh was great. Wore a mask, kept a respectful distance and did our cleaning and repair quickly and effectively. Thanks!

By john c. on 06/02/20
He was quick and knew what he was doing

By Jennifer L. on 06/01/20
(no comment)

By William M B. on 06/01/20
Toni Dipietro

By Janet m. on 06/01/20
(no comment)

By Philip J. on 06/01/20
I was completely satisfied with the quality of service and courtesy from Mitch on my service call!

By Alfredo N. on 06/01/20
The installers were very professional and helpful. They made suggestions that made sense. They were friendly and respectful. I would recommend them highly.

By Alfredo N. on 06/01/20
(no comment)

By Alfredo N. on 06/01/20
Jim Nichols and his partner did an excellent job installing our mini-split system. They were friendly and professional. They made suggestions that improved the overall look of were the outdoor system was placed. Highly recommended.

By Jeri H. on 06/01/20
(no comment)

By DONALD p. on 06/01/20
Tony was on time,very polite,efficient and neat, I was very impressed with him and the service he preformed. THANKS Tony.

By Craig P. on 06/01/20
(no comment)

By Gina R. on 06/01/20
Mitch came by today to fix a leaky air conditioning pump. He was prompt, courteous, wore a mask, respected social distance space, explained what he did to fix the problem, and sent us our invoice electronically. Thank you so much, Mitch!

By Phillip N. on 06/01/20
1st - Joyce Cooling & Heating is the most professional company I have dealt with in quite some time (and I don't say that lightly). 2nd - My mini-split install was flawless! Jim N. lead the team of what I found to be very neat and professional throughout the proce...
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1st - Joyce Cooling & Heating is the most professional company I have dealt with in quite some time (and I don't say that lightly). 2nd - My mini-split install was flawless! Jim N. lead the team of what I found to be very neat and professional throughout the process. They were on time each day and finished when the estimated. 5 zones 2.5 days. Took the time to explain how the system works and how to make it the most efficient. Anyone considering Heating (they serviced my heating as well) or AC, I highly recommend calling Joyce!
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By Richard and Patricia M. on 05/31/20
"Been with Joyce for 12 years." "Have no complaints at all". "John N provided excellent service". "John N was friendly and professional".

By Jeffrey P. on 05/29/20
Did a great job. Nice, helpful, etc. Just another great experience with Joyce Heating and Cooling.

By Peggy B. on 05/29/20
no comment

By Theresa P C. on 05/29/20
Very clean and respectful
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Select any employee to see all their reviews.

Tyren T
4 Years
Rating:
(73 total reviews)
Dan T
20 Years
Rating:
(63 total reviews)
Tyler M
5 Years
Rating:
(62 total reviews)
Jim N
14 Years
Rating:
(62 total reviews)
Dan B
14 Years
Rating:
(43 total reviews)
Jason P
Rating:
(25 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Joyce Cooling & Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Joyce Cooling & Heating. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Jarod F has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
108 total reviews
Service Technician - Jarod has been part of Joyce Cooling and Heating Inc. for 15 years.
By William G. on 03/17/20
(no comment)

By raymond a m. on 03/09/20
Our first call was with Jerod Famisan he follow -up with the Manufacture for warranty parts covered with our p/d and found it to be within the parts warranty and able to cover parts only. The company had the parts in stock , they returned in the afternoon and c...
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Our first call was with Jerod Famisan he follow -up with the Manufacture for warranty parts covered with our p/d and found it to be within the parts warranty and able to cover parts only. The company had the parts in stock , they returned in the afternoon and completed the job. I would recommend Joyce Cooling & Heating to anyone needed service or sales they are a very good and excellent company
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By Robert J B. on 03/03/20
Very knowledgeable on the system and trouble shooting the problem very nice manners to work with, a pleasure

By Alex M. on 02/21/20
This company and a specially Jarod Famisan Service Technician are the best you can find. Jarod is so knowledgeable and very professional, he had inspected my unit several times and fixed everything very nice. He know what's going on right a way, he is my heating/A...
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This company and a specially Jarod Famisan Service Technician are the best you can find. Jarod is so knowledgeable and very professional, he had inspected my unit several times and fixed everything very nice. He know what's going on right a way, he is my heating/AC DOCTOR!!!! Thank you so much. It's very rare to find a professionals this day. Joyce is a very reliable company with great employees. Jarod, thank you so much for everything. JOSH Swabovich was very professional , came in on Sunday, came back on monday,november of 2019, thank you so much, glad to be the customer of this company and people there
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By Dan F. on 02/17/20
no comment

By Daniel O F. on 02/15/20
no comment

By Mark J C. on 02/14/20
no comment

By Eric D. on 12/12/19
Jarod got our heat going and taught us about our automatic damper. He was here very quickly and we appreciate it very much. Thanks again

By David H. on 11/22/19
Jarod provided awesome service and is extremely knowledgeable! Love the Joyce team!! Thanks!

By Heather St J. on 11/17/19
couldn't be happier with the service I've received from you guys! after initially calling about issues with an old thermostat, I met with Jarod who came out ,& realized that my real issue was an undersized boiler for my radiant heating system. fast forward a week l...
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couldn't be happier with the service I've received from you guys! after initially calling about issues with an old thermostat, I met with Jarod who came out ,& realized that my real issue was an undersized boiler for my radiant heating system. fast forward a week later & a new boiler install, thanks to Harry and his crew! my house is warmer than it has ever been!! Jarod even came back a day after install just to answer some more questions I had. The professionalism and customer service is above & beyond. Fast, reliable & efficient!! I will most definitely be using you guys for all my future needs!
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By Mary L. on 10/17/19
When my Rinnai heat/hot water did not come on, and my plumber was mystified by the electronics, I found Joyce Cooling & Heating on the Rinnai authorized to repair list. The person who answered my call was friendly and up-beat, indicating someone would call me ab...
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When my Rinnai heat/hot water did not come on, and my plumber was mystified by the electronics, I found Joyce Cooling & Heating on the Rinnai authorized to repair list. The person who answered my call was friendly and up-beat, indicating someone would call me about 30 minutes prior to arriving that same day. Jarod F., the technician, was extremely professional, friendly, and totally knew my system inside and out. He explained each step in getting it back to work, and had it working again in less than hour. I would not hesitate to call Joyce Cooling & Heating again, and specifically ask for Jarod, a really good guy!
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By Luba Z. on 10/04/19
Accurate, precise and fast! Great sense of humor also! Very pleased with the results. Thank you Jarod!

By Frank L. on 08/06/19
Explained our options with the Fujitsu cooling system, then contacted tech support while diagnosing. Very professional, well trained and confident. I would definitely recommend Joyce Cooling & Heating, Jarod is the best advertisement for their organization!

By Carl B. on 07/24/19
Jarod F diagnosed a very obscure issue I had with my AC unit. I’m the 2nd owner of the home and evidently the issue occurred during installation. A piston in the indoor unit was installed backwards causing the system to run very poorly. Jarod was the only technic...
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Jarod F diagnosed a very obscure issue I had with my AC unit. I’m the 2nd owner of the home and evidently the issue occurred during installation. A piston in the indoor unit was installed backwards causing the system to run very poorly. Jarod was the only technician out of several, including the installers, to figure it out. The guy is an HVAC genius! Thank you Jarod and Joyce C&H!
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By Carl B. on 07/24/19
Mitch came out with JD to do a health check of my AC unit. They discovered an issue with the Freon pressures and determined it was contaminated. They were very professional in their work and communications to me so I understood what they saw and how the system shou...
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Mitch came out with JD to do a health check of my AC unit. They discovered an issue with the Freon pressures and determined it was contaminated. They were very professional in their work and communications to me so I understood what they saw and how the system should be working. Two days later Mitch came back out to perform the reclaim/recharge service. Again he was very professional and very helpful by explaining the process the whole way. Job was completed quickly and resolved the issue they discovered completely. Great job - I’m a customer for life!
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By Joe C. on 07/21/19
Our AC died on the hottest day of the year. I gave Joyce a call and with in a couple hours they came out and fix the unit and had us up and cool in no time. They are our go to company now. Jarod was polite and helped us out with getting a planned service program fo...
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Our AC died on the hottest day of the year. I gave Joyce a call and with in a couple hours they came out and fix the unit and had us up and cool in no time. They are our go to company now. Jarod was polite and helped us out with getting a planned service program for the future. I highly recommend Joyce Cooling & Heating
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By Carl B. on 07/05/19
I’ve had Joyce Cooling & Htg service my AC unit recently to diagnose my issue. Other HVAC companies couldn’t solve the problem even telling me to replace the outdoor unit. Jarod figured out there is an issue with the condenser/air handler unit inside. He has o...
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I’ve had Joyce Cooling & Htg service my AC unit recently to diagnose my issue. Other HVAC companies couldn’t solve the problem even telling me to replace the outdoor unit. Jarod figured out there is an issue with the condenser/air handler unit inside. He has ordered a new part and I’m looking forward to the fix! Great job Jarod!
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By DAVID F. on 05/13/19
Alrighty - I have another 5-STAR review that I would like to submit for the recent service I received from JOYCE to repair a problem with our air conditioning thermostat. JAROD come out to our home onTuesday (APRIL 30) and took care of this for us. Jarod arrived on...
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Alrighty - I have another 5-STAR review that I would like to submit for the recent service I received from JOYCE to repair a problem with our air conditioning thermostat. JAROD come out to our home onTuesday (APRIL 30) and took care of this for us. Jarod arrived on schedule and quickly got the problem resolved for us. As usual when dealing with JOYCE technicians, Jarod was friendly, informative, and very knowledgeable. Thank you, Jarod & JOYCE for another excellent service experience!
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By Joe C. on 05/04/19
Service Tech Jarod arrived on-time. He quickly identified and explained the problem with my gas heat. He replaced a cracked something-or-other deep within the burner, provided a reasonable invoice, and explained future service options. Heating system now works f...
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Service Tech Jarod arrived on-time. He quickly identified and explained the problem with my gas heat. He replaced a cracked something-or-other deep within the burner, provided a reasonable invoice, and explained future service options. Heating system now works fine. Very Satisfied.
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By Steven V. on 05/02/19
Jarod and Tony were fantastic getting my heat issue diagnosed and fixed . Actually as I builder of new homes Everyone at Joyce Cooling and Heating does a great job and are very professional !
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