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By Eileen S. on 02/12/20
He was professional, polite and clean he did a fantastic job.

By Ann C. on 02/12/20
This company was very accommodating. I called in the morning. A human answered the phone and effortlessly scheduled a technician to come out that same day. Two gentlemen came out. One of them being Mitchell. Both men were punctual and professional. Explained everyt...
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This company was very accommodating. I called in the morning. A human answered the phone and effortlessly scheduled a technician to come out that same day. Two gentlemen came out. One of them being Mitchell. Both men were punctual and professional. Explained everything in easy to understand language. Very pleased with their service.
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By Charles P. on 02/12/20
The service I got from Tony DiPietro was excellent. Very efficient and explained everything while he was doing it. Thanks for the great service.

By Charles W. on 02/12/20
no comment

By Charles W. on 02/12/20
no comment

By Danette S. on 02/11/20
no comment

By Lilupa M. on 02/11/20
no comment

By Ben L. on 02/10/20
I have used Joyce in the past to install a Mitsubishi ductless system for A/C as well as a heat pump. I have now swapped to them for all my home HVAC needs. I can’t say enough about the techs that show up. They are on time, polite and courteous, do good work, and...
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I have used Joyce in the past to install a Mitsubishi ductless system for A/C as well as a heat pump. I have now swapped to them for all my home HVAC needs. I can’t say enough about the techs that show up. They are on time, polite and courteous, do good work, and communicate with you the whole time so you aware of what is going on and their next steps. Tyler, like all the other techs that have worked at my house from Joyce, was very polite and helped troubleshoot the issue and get my heat and hot water back running again in less than an hour. I want to install a new propane condensing boiler in the future to replace my oil boiler and you bet I’ll be calling Joyce again to perform the work!
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By Lea S. on 02/10/20
I requested a service call on Saturday afternoon. Mitchell arrived and diagnosed the issue. It was a part not in his truck and arranged for a tech to come on Monday. Josh Swabowicz arrived first thing in the morning, called 20 minutes ahead to ensure it would be...
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I requested a service call on Saturday afternoon. Mitchell arrived and diagnosed the issue. It was a part not in his truck and arranged for a tech to come on Monday. Josh Swabowicz arrived first thing in the morning, called 20 minutes ahead to ensure it would be ok. They were in an out within 30min restoring the warmth to the air. I am very pleased with the service and the consistent quality across the technicians.
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By Richard M. on 02/10/20
Service was excellent, Explained everything thoroughly in language I could understand. We would highly recommend them.

By Stephanie B. on 02/10/20
Awesome job replacing hot water heater by Dan T. & Brandon D.

By Carol B. on 02/09/20
Mitch was outstanding service rep. He explained the issue to me ... took very good care of me. Really appreciate the great service especially on a Sunday. I highly recommend Mitch and Joyce Cooling and Heating. Thank you so c

By Melissa M. on 02/08/20
no comment

By Andrew S. on 02/07/20
This is a great company very professional. I am extremely happy with the quality of work they did at my home! Corey pierpont was my install technician and he was very knowledgeable and professional. I highly recommend this company for all your heating and cooling n...
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This is a great company very professional. I am extremely happy with the quality of work they did at my home! Corey pierpont was my install technician and he was very knowledgeable and professional. I highly recommend this company for all your heating and cooling needs ...great group of professionals!
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By Susan M. on 02/07/20
Changed out our old filter for humidifier and showed me how to dim my Wi-Fi thermometer and how to adjust the settings! This has really helped us a lot. Thanks Mitchell.

By Gretchen M. on 02/07/20
Great experience, Jay Bimshas and Mitchell Pelkey came quick and finished up quick! I use Joyce for my business and home. I would highly recommend!

By Balaji on 02/06/20
no comment

By Larry P. on 02/06/20
Techs arrived as scheduled.Diagnosed problem.Replaced inducer.Heat up and running.Great service.

By Jean W. on 02/06/20
Mitch and his associate were great, courteous and very helpful. Thank you

By Betty W. on 02/06/20
Mitch was very thorough and took really good care of me. Explained everything. I really appreciate his honesty. He located the problem showed me and explained what was happening. No repairs for me this time. He was so nice and informative without trying sell me any...
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Mitch was very thorough and took really good care of me. Explained everything. I really appreciate his honesty. He located the problem showed me and explained what was happening. No repairs for me this time. He was so nice and informative without trying sell me anything. I will definitely be calling Joyce Cooling & Heating from here on out. .
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603-882-4244

Select any employee to see all their reviews.

Alex D
6 Years
Rating:
(68 total reviews)
Dan T
20 Years
Rating:
(61 total reviews)
Jim N
14 Years
Rating:
(55 total reviews)
Tyler M
4 Years
Rating:
(46 total reviews)
Dan B
14 Years
Rating:
(37 total reviews)
Aaron B
12 Years
Rating:
(23 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Joyce Cooling & Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Joyce Cooling & Heating. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Jarod F has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
85 total reviews
Service Technician - Jarod has been part of Joyce Cooling and Heating Inc. for 15 years.
By Wendy C. on 04/09/19
As a brand new customer I called them today for a heater issue. They were great and sent someone out same day. They evaluated the problem and then quoted me before proceeding with the agreed upon work. They were polite, clean , helpful and a pleasure to do business...
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As a brand new customer I called them today for a heater issue. They were great and sent someone out same day. They evaluated the problem and then quoted me before proceeding with the agreed upon work. They were polite, clean , helpful and a pleasure to do business with. I will definitely use them again!
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By Wendy C. on 04/09/19
As a brand new customer I called them today for a heater issue. They were great and sent someone out same day. They evaluated the problem and then quoted me before proceeding with the agreed upon work. They were polite, clean , helpful and a pleasure to do business...
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As a brand new customer I called them today for a heater issue. They were great and sent someone out same day. They evaluated the problem and then quoted me before proceeding with the agreed upon work. They were polite, clean , helpful and a pleasure to do business with. I will definitely use them again!
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By George G. on 04/08/19
Jarod was very good and he knows what he’s talking about.

By Any D. on 02/26/19
Alex and Jarod, very efficient and very polite. Would not hesitate to use Joyce Cooling & Heating again.

By Brenda W. on 01/26/19
I was not a customer of this company but took a chance and called. I fully expected to be told that because I was not a customer that I was out of luck. Not the response I was given. The young man answered my call told me he would be here in 5 minutes and he WAS!!!...
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I was not a customer of this company but took a chance and called. I fully expected to be told that because I was not a customer that I was out of luck. Not the response I was given. The young man answered my call told me he would be here in 5 minutes and he WAS!!! What a wonderful man he was. An asset to Joyce Cooling &Heating. I am now a customer. Thank you soooo much.
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By Kenneth I. on 01/17/19
The Joyce representative arrived promptly within the time range originally offered and agreed upon. Jarod is friendly, professional and knowledgeable and quickly diagnosed the issue for which the appointment had been made originally. He made the necessary adjust...
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The Joyce representative arrived promptly within the time range originally offered and agreed upon. Jarod is friendly, professional and knowledgeable and quickly diagnosed the issue for which the appointment had been made originally. He made the necessary adjustments to the existing equipment which resulted in an improvement to the partial lack of heat within one of the zones. The comfort level in the dwelling is appreciably improved and we are most grateful to Jarod and to Joyce Cooling & Heating. Ken and Eileen Inamorati Nashua
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By Gina B. on 01/09/19
I have used Joyce Cooling and Heating for many years. If I could request Jarod for every service I would. He's very informative, courteous, and someone I can trust with all the services.

By Susan H. on 12/20/18
I am very pleased with Joyce Cooling and Heating. They installed an AC unit this summer, and we called them back to assist with our heat system as well. Jarod F. provided excellent service and was very helpful in answering all my questions. They are our go-to heati...
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I am very pleased with Joyce Cooling and Heating. They installed an AC unit this summer, and we called them back to assist with our heat system as well. Jarod F. provided excellent service and was very helpful in answering all my questions. They are our go-to heating and cooling providers.
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By Dino U. on 12/17/18
I had a clogged Neutralizer in my Tank less Water Heater with Error code 29 being displayed. A neighbor recommended me Joyce Cooling & Heating. One of the best professional guys that I dealt with, after a long time. Jarod was a thorough gentleman, explained everyth...
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I had a clogged Neutralizer in my Tank less Water Heater with Error code 29 being displayed. A neighbor recommended me Joyce Cooling & Heating. One of the best professional guys that I dealt with, after a long time. Jarod was a thorough gentleman, explained everything to me in detail, even explained me how I could do it myself going through each screw and clip that I might have to take out to fix the issue next time if it occurs. Thanks Joyce and thanks Jarod, you will go a long way!!!
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By Laura R. on 12/06/18
Jarod was courteous, efficient and got the job done. I will rely on Joyce for service from now on.

By Arthur F. on 08/22/18
Outstanding service from Jarod!

By Erik D. on 07/30/18
Extremely hot July 4th holiday and a sensor in my condenser failed. It took a lot of time and a few trips to diagnose, but Jarod was friendly and very helpful over a crazy holiday heat wave. Jarod and Joyce have been great for service. Jarod was clearly working ...
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Extremely hot July 4th holiday and a sensor in my condenser failed. It took a lot of time and a few trips to diagnose, but Jarod was friendly and very helpful over a crazy holiday heat wave. Jarod and Joyce have been great for service. Jarod was clearly working a lot of overtime trying to help customers get through the heat. I appreciate that kind of dedication.
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By Paul D. on 07/24/18
Jarod spent a considerable amount of time on a hot summer evening diagnosing why our AC not working properly. The AC would not shut off and the temp in the house was 59 degrees. Jarod climbed up into our attic space to continue his process of elimination on what th...
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Jarod spent a considerable amount of time on a hot summer evening diagnosing why our AC not working properly. The AC would not shut off and the temp in the house was 59 degrees. Jarod climbed up into our attic space to continue his process of elimination on what the problem could be and he found that the damper was not closing properly and as a result the AC kept running. He fixed the damper and we have not had that problem since. Jarod was thorough, professional and totally competent.
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By Dean H. on 07/06/18
Very prompt service. Very prompt diagnosis and repair. I would recommend.

By David Vincent Maio I. on 07/05/18
In the middle of a heat wave we woke up to our central AC broke. We made a phone call and within a couple of hours they were at my front door. Jarod was amazing. He quickly identified the problem gave me my options and resolved the problem. I couldn’t have asked ...
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In the middle of a heat wave we woke up to our central AC broke. We made a phone call and within a couple of hours they were at my front door. Jarod was amazing. He quickly identified the problem gave me my options and resolved the problem. I couldn’t have asked for more from the company or Jarod.
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By Marc L T. on 06/13/18
Jarod was dispatched to our home due to a loss of hot water. He was very pleasant and thorough. He discovered one of proving circuits had created a lockout code. Jarod reset the circuit for the fan, verified in the history that this problem had not been a repeat an...
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Jarod was dispatched to our home due to a loss of hot water. He was very pleasant and thorough. He discovered one of proving circuits had created a lockout code. Jarod reset the circuit for the fan, verified in the history that this problem had not been a repeat and watched to ensure our hot water was fully functional. A very pleasant experience!
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By Maureen A. on 05/07/18
Reliable, knowledgeable, exceptional service!!!

By Bill F. on 05/02/18
Josh S arrived this AM to complete the spring time clean up, air conditioning check, filter change, etc. He has been here several times before. Always courteous & professional. All your techs have been great to deal with. I have been a customer for about 12 years. ...
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Josh S arrived this AM to complete the spring time clean up, air conditioning check, filter change, etc. He has been here several times before. Always courteous & professional. All your techs have been great to deal with. I have been a customer for about 12 years. They have always done a fine job, all work completed, all questions answered. Could not ask for more. Happy to see them come.
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By Bill F. on 05/02/18
Excellent job

By Martha on 05/02/18
I called with a service concern hoping that someone could come out quickly and they did- quicker than expected. He was great at explaining what he found, and quickly remedying the issue. Fair pricing as well. Thank you!
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