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By Joe P. on 10/15/19
Mitch arrived early. He performed a full cleaning and tune up of the System 2000. He is very knowledgeable with absolute focus on attention to detail. Thanks again Mitch. Also, thanks again to Joyce Cooling and Heating! Joe P.

By Pat L. on 10/14/19
Josh came back to do the Fall tuneup/checkout of furnace and hot water heater. As in previous visits, he was always courteous, thorough, and efficient in what he does! Very happy with his work and work ethic. Glad to have him do other service calls, as needed!

By Linda on 10/14/19
Tony D. serviced our tankless water heater today. He was prompt, efficient, professional, friendly and answered all of my questions.

By Bob H. on 10/13/19
Jake did a great job and was on time. Polite, courteous and professional

By Eileen K. on 10/12/19
Thank you for the professional service. We really appreciate it.

By Marian K. on 10/11/19
Tony D just tuned up our heater so we are all ready for winter. He also answered my (many) questions about my hot water heater and options when it comes time for a new one. He was informative, pleasant, and efficient. Great job!

By Meredith on 10/11/19
Jake and JD were super helpful getting our heat back on. Joyce came short notice to fix an issue with the water sensor and they had it fixed the next day. Jake and JD were so friendly, even to my dog who wouldn't leave them alone! The service was great and I wo...
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Jake and JD were super helpful getting our heat back on. Joyce came short notice to fix an issue with the water sensor and they had it fixed the next day. Jake and JD were so friendly, even to my dog who wouldn't leave them alone! The service was great and I would highly recommend using Joyce Cooling and Heating again!
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By Denise L. on 10/11/19
We recently had our heating and air conditioning units replaced. Aaron and Keith were our technicians who did the work. They were super efficient, very polite and cleaned up every thing before they left for the day and when they were done. I highly recommend them!

By Joel p. on 10/11/19
Just had my furnace tuned up by Tony D. He was ontime and very friendly he was very knowledgeable on everything

By Susan M. on 10/10/19
Tony offered to come early (which worked better for me), explained everything that he was doing, and completed the job efficiently. Friendly and reliable!

By Nick H. on 10/09/19
great job

By Mike B. on 10/09/19
Excellent work from Josh today, thanks!

By Tom M. on 10/09/19
Tony was pleasant , professional and on schedule. I can also ask him questions regarding heating and cooling and will always get a honest reply. Another reason why I use Joyce. SO glad I move way from the company that's first initial is H

By Diane J. on 10/09/19
We have been using Joyce Cooling & Heating to service our furnace and central air equipment, upon the recommendation of both our home inspector & realtor. We have been extremely pleased with their service. Everyone, from the office staff to the technicians,...
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We have been using Joyce Cooling & Heating to service our furnace and central air equipment, upon the recommendation of both our home inspector & realtor. We have been extremely pleased with their service. Everyone, from the office staff to the technicians, have been polite, helpful, and very professional. The technician who came out yesterday, Tony, checked our furnace out completely, did the annual maintenance, and changed the air filter. The visit was covered under our service contract, so we had no additional charges. Tony asked us if we had any questions about our furnace; we discussed how long the unit should last, and he told us what we should expect in terms of age, efficiency, and cost. He did not try to sell us a new furnace on the spot, but suggested we might want to start saving for replacing it a few years from now. We appreciated his honesty and that he was not pressuring us into making an immediate big purchase. We will definitely continue to do business with Joy
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By Bob on 10/09/19
Josh is an excellent technician. Conscientious, thorough, knowledgeable and accommodating. I ask for and prefer his presence during service for AC and heating.

By James & Marianne L. on 10/09/19
Tyler was excellent. We never had a forced hot air furnace before and he was kind enough to explain how it worked along with the Rinnai water heater. He was very professional and knowledgeable. Very good service would highly recommend him and Joyce cooling and H...
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Tyler was excellent. We never had a forced hot air furnace before and he was kind enough to explain how it worked along with the Rinnai water heater. He was very professional and knowledgeable. Very good service would highly recommend him and Joyce cooling and Heating. Thank you, James and Marianne Luedtke
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By Michael H. on 10/09/19
Shout out to Tony D. who performed out annual HVAC system check yesterday. Tony was professional, showed up on time, thorough, took the time to explain the work being done and cleaned up nicely when the job was completed. Tony is typical of the service folks at J...
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Shout out to Tony D. who performed out annual HVAC system check yesterday. Tony was professional, showed up on time, thorough, took the time to explain the work being done and cleaned up nicely when the job was completed. Tony is typical of the service folks at Joyce. Highly recommend Tony and Joyce Cooling and Heating!
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By Donna L. on 10/08/19
Thanks to Tony D for another wonderful service experience. Tony performed yearly service on our system. As always, he was friendly, on time and meticulous. He took time to check our contract and make sure we were set for the future as well. Always a great interacti...
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Thanks to Tony D for another wonderful service experience. Tony performed yearly service on our system. As always, he was friendly, on time and meticulous. He took time to check our contract and make sure we were set for the future as well. Always a great interaction with the Joyce Team whether in person or when calling the office. Thank you!
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By Sean D. on 10/08/19
Great service and explanation, would rebook with them in the future

By Faith E. on 10/08/19
Our first experience with Joyce Cooling & Heating was for routine maintenance on our oil furnace. The service technicians were prompt, thorough, and informative. And when a part failed during our service call, they replaced it at no charge. Some companies would ...
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Our first experience with Joyce Cooling & Heating was for routine maintenance on our oil furnace. The service technicians were prompt, thorough, and informative. And when a part failed during our service call, they replaced it at no charge. Some companies would have tried to take advantage of the customer. However Joyce put the customer first. When we realized our heating system was failing we again called Joyce Cooling & Heating for a quote. We compared theirs to a few local companies, but again found their price to be most reasonable, while offering high quality equipment and warranty. The sales representative listened to our requests, identified our needs, and was straight forward about our options. Not trying to to upsell the customer. While offering high quality, state of the art technology. When it came time for our install, Jim and his crew were great! They were prompt, polite, respectful of our home, and thorough. They answered all our questions, and made sure the system was fully suited to our needs. They were mindful of all the details, to ensure the system met all our needs and we were fully satisfied with our install. This job was a fairly extensive, requiring transitioning from oil to propane, reworking and adding ducts, and installing a whole new system and several thermostats. Everything was done as expected, on time, and with no additional charges. We are very happy with the system, the install and the excellent customer service. We highly recommend Joyce Cooling & Heating!
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Select any employee to see all their reviews.

Tony D
4 Years
Rating:
213 total reviews!
Josh S
6 Years
Rating:
141 total reviews!
Jake S
2 Years
Rating:
(93 total reviews)
Mitchell P
6 Years
Rating:
(92 total reviews)
Jarod F
15 Years
Rating:
(77 total reviews)
Tyren T
4 Years
Rating:
(73 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Joyce Cooling & Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Joyce Cooling & Heating. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Jarod F has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
77 total reviews
Service Technician - Jarod has been part of Joyce Cooling and Heating Inc. for 15 years.
By Luba Z. on 10/04/19
Accurate, precise and fast! Great sense of humor also! Very pleased with the results. Thank you Jarod!

By Frank L. on 08/06/19
Explained our options with the Fujitsu cooling system, then contacted tech support while diagnosing. Very professional, well trained and confident. I would definitely recommend Joyce Cooling & Heating, Jarod is the best advertisement for their organization!

By Carl B. on 07/24/19
Jarod F diagnosed a very obscure issue I had with my AC unit. I’m the 2nd owner of the home and evidently the issue occurred during installation. A piston in the indoor unit was installed backwards causing the system to run very poorly. Jarod was the only technic...
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Jarod F diagnosed a very obscure issue I had with my AC unit. I’m the 2nd owner of the home and evidently the issue occurred during installation. A piston in the indoor unit was installed backwards causing the system to run very poorly. Jarod was the only technician out of several, including the installers, to figure it out. The guy is an HVAC genius! Thank you Jarod and Joyce C&H!
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By Carl B. on 07/24/19
Mitch came out with JD to do a health check of my AC unit. They discovered an issue with the Freon pressures and determined it was contaminated. They were very professional in their work and communications to me so I understood what they saw and how the system shou...
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Mitch came out with JD to do a health check of my AC unit. They discovered an issue with the Freon pressures and determined it was contaminated. They were very professional in their work and communications to me so I understood what they saw and how the system should be working. Two days later Mitch came back out to perform the reclaim/recharge service. Again he was very professional and very helpful by explaining the process the whole way. Job was completed quickly and resolved the issue they discovered completely. Great job - I’m a customer for life!
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By Joe C. on 07/21/19
Our AC died on the hottest day of the year. I gave Joyce a call and with in a couple hours they came out and fix the unit and had us up and cool in no time. They are our go to company now. Jarod was polite and helped us out with getting a planned service program fo...
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Our AC died on the hottest day of the year. I gave Joyce a call and with in a couple hours they came out and fix the unit and had us up and cool in no time. They are our go to company now. Jarod was polite and helped us out with getting a planned service program for the future. I highly recommend Joyce Cooling & Heating
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By Carl B. on 07/05/19
I’ve had Joyce Cooling & Htg service my AC unit recently to diagnose my issue. Other HVAC companies couldn’t solve the problem even telling me to replace the outdoor unit. Jarod figured out there is an issue with the condenser/air handler unit inside. He has o...
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I’ve had Joyce Cooling & Htg service my AC unit recently to diagnose my issue. Other HVAC companies couldn’t solve the problem even telling me to replace the outdoor unit. Jarod figured out there is an issue with the condenser/air handler unit inside. He has ordered a new part and I’m looking forward to the fix! Great job Jarod!
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By DAVID F. on 05/13/19
Alrighty - I have another 5-STAR review that I would like to submit for the recent service I received from JOYCE to repair a problem with our air conditioning thermostat. JAROD come out to our home onTuesday (APRIL 30) and took care of this for us. Jarod arrived on...
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Alrighty - I have another 5-STAR review that I would like to submit for the recent service I received from JOYCE to repair a problem with our air conditioning thermostat. JAROD come out to our home onTuesday (APRIL 30) and took care of this for us. Jarod arrived on schedule and quickly got the problem resolved for us. As usual when dealing with JOYCE technicians, Jarod was friendly, informative, and very knowledgeable. Thank you, Jarod & JOYCE for another excellent service experience!
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By Joe C. on 05/04/19
Service Tech Jarod arrived on-time. He quickly identified and explained the problem with my gas heat. He replaced a cracked something-or-other deep within the burner, provided a reasonable invoice, and explained future service options. Heating system now works f...
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Service Tech Jarod arrived on-time. He quickly identified and explained the problem with my gas heat. He replaced a cracked something-or-other deep within the burner, provided a reasonable invoice, and explained future service options. Heating system now works fine. Very Satisfied.
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By Steven V. on 05/02/19
Jarod and Tony were fantastic getting my heat issue diagnosed and fixed . Actually as I builder of new homes Everyone at Joyce Cooling and Heating does a great job and are very professional !

By Michael V. on 04/26/19
I’m very pleased with the technicians that serviced my heating system. They were knowledgeable and reviewed all the details of their work. Both techs were polite and the appointment was kept according to the schedule. I would highly recommend Joyce HVAC.

By john r. on 04/19/19
Jarod gave great service. Very knowledgeable person. Was professional and showed me everything he was doing

By Hilary K. on 04/09/19
no comment

By Wendy C. on 04/09/19
As a brand new customer I called them today for a heater issue. They were great and sent someone out same day. They evaluated the problem and then quoted me before proceeding with the agreed upon work. They were polite, clean , helpful and a pleasure to do business...
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As a brand new customer I called them today for a heater issue. They were great and sent someone out same day. They evaluated the problem and then quoted me before proceeding with the agreed upon work. They were polite, clean , helpful and a pleasure to do business with. I will definitely use them again!
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By Wendy C. on 04/09/19
As a brand new customer I called them today for a heater issue. They were great and sent someone out same day. They evaluated the problem and then quoted me before proceeding with the agreed upon work. They were polite, clean , helpful and a pleasure to do business...
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As a brand new customer I called them today for a heater issue. They were great and sent someone out same day. They evaluated the problem and then quoted me before proceeding with the agreed upon work. They were polite, clean , helpful and a pleasure to do business with. I will definitely use them again!
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By George G. on 04/08/19
Jarod was very good and he knows what he’s talking about.

By Any D. on 02/26/19
Alex and Jarod, very efficient and very polite. Would not hesitate to use Joyce Cooling & Heating again.

By Brenda W. on 01/26/19
I was not a customer of this company but took a chance and called. I fully expected to be told that because I was not a customer that I was out of luck. Not the response I was given. The young man answered my call told me he would be here in 5 minutes and he WAS!!!...
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I was not a customer of this company but took a chance and called. I fully expected to be told that because I was not a customer that I was out of luck. Not the response I was given. The young man answered my call told me he would be here in 5 minutes and he WAS!!! What a wonderful man he was. An asset to Joyce Cooling &Heating. I am now a customer. Thank you soooo much.
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By Kenneth I. on 01/17/19
The Joyce representative arrived promptly within the time range originally offered and agreed upon. Jarod is friendly, professional and knowledgeable and quickly diagnosed the issue for which the appointment had been made originally. He made the necessary adjust...
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The Joyce representative arrived promptly within the time range originally offered and agreed upon. Jarod is friendly, professional and knowledgeable and quickly diagnosed the issue for which the appointment had been made originally. He made the necessary adjustments to the existing equipment which resulted in an improvement to the partial lack of heat within one of the zones. The comfort level in the dwelling is appreciably improved and we are most grateful to Jarod and to Joyce Cooling & Heating. Ken and Eileen Inamorati Nashua
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By Gina B. on 01/09/19
I have used Joyce Cooling and Heating for many years. If I could request Jarod for every service I would. He's very informative, courteous, and someone I can trust with all the services.

By Susan H. on 12/20/18
I am very pleased with Joyce Cooling and Heating. They installed an AC unit this summer, and we called them back to assist with our heat system as well. Jarod F. provided excellent service and was very helpful in answering all my questions. They are our go-to heati...
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I am very pleased with Joyce Cooling and Heating. They installed an AC unit this summer, and we called them back to assist with our heat system as well. Jarod F. provided excellent service and was very helpful in answering all my questions. They are our go-to heating and cooling providers.
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