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By Deb St C. on 01/16/20
Mitchell & Allan came out for routine maintenance on my furnace. I had seen some water one the floor a few days before they arrived but they assured me that there was issue with my system. They did a thorough job inspecting & cleaning it without trying to sell me a...
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Mitchell & Allan came out for routine maintenance on my furnace. I had seen some water one the floor a few days before they arrived but they assured me that there was issue with my system. They did a thorough job inspecting & cleaning it without trying to sell me anything. Courteous and prompt...Joyce is top notch in our book!
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By Dan B. on 01/09/20
Tony was very nice and professional. Didn't mess about and got the job done quickly. Also explained the process going forward and let us feeling confident a good job was done.

By John M. on 01/09/20
5 Stars for Tony DiPietro, for on time thorough, annual maintenance service call. Completely satisfied.

By nate h. on 01/08/20
all 3 people that worked at our house and people on the phone were awesome. fast but also top notch quality. that doesn't happen with most places. outstanding

By Dana K. on 01/08/20
Joyce Cooling & Heating did my home renovation and new construction HVAC work. They did an amazing job combining the work within the 100 year old side and new side. They have always been quick to service and maintain - all workers are courteous, on time, and know...
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Joyce Cooling & Heating did my home renovation and new construction HVAC work. They did an amazing job combining the work within the 100 year old side and new side. They have always been quick to service and maintain - all workers are courteous, on time, and knowledgable. Tony Dipietro is always friendly and knows the HVAC systems in my home and what needs to be done in the Fall and Spring when we service the units. Couldn't ask for a better company to do business with. Highly recommend!
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By Donald M. on 01/01/20
Had a complete furnace and ac replaced. Work was done quickly and efficiently. The crew was more than polite and cleaned up better than I could’ve expected. The unit is running perfectly and couldn’t be more happier with the company and the work they did! Would...
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Had a complete furnace and ac replaced. Work was done quickly and efficiently. The crew was more than polite and cleaned up better than I could’ve expected. The unit is running perfectly and couldn’t be more happier with the company and the work they did! Would highly recommend any HVAC work you need done. Jim was my lead with Corey as second in charge. Loved them and their crews!!!
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By Mary J. on 12/31/19
Harry Smith installed furnace today. Knowledgeable, professional, polite. Everything you could ask for in a field technician.

By John F. on 12/31/19
We use Joyce because they deliver—we couldn’t be happier with their service. Tony D. always does a great job, and explains everything thoroughly. He’s terrific.

By Don R. on 12/29/19
no comment

By Melissa G. on 12/23/19
Corey Pierpont and his crew were great. They installed 2 high velocity heating and cooling units at our house built in 1788. They were very professional, very friendly, our dog loved them and did a great job maneuvering through our difficult spaces. I highly recomm...
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Corey Pierpont and his crew were great. They installed 2 high velocity heating and cooling units at our house built in 1788. They were very professional, very friendly, our dog loved them and did a great job maneuvering through our difficult spaces. I highly recommend the unico system they installed. Our house is very warm now and it used to be very cold. Very happy to have made the investment!!!
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By Paul P. on 12/23/19
Tony provided excellent service and is both personable and knowledgeable.

By Nadine P. on 12/22/19
Josh was exceptional on this service call as Joyce has always been. Once again Joyce has proven itself. Tony Dipietro has given me fine service.

By Saeed Shafiyan R. on 12/20/19
Joyce Cooling & heating system has been doing maintance on my Home for the past 5 years. Actually, they replace my Cooling and heating system a couple years ago and they did a great job. Tony Did a great job today and explained everything to me.

By Carol S. on 12/20/19
Jake cleaned our furnace on 12/16/19. He did an excellent job, he came on time and spent the time needed to do a quality job. He explained why we weren't get good heat in all areas of the house. He suggested putting in a new thermostat which has helped. Jake is a ...
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Jake cleaned our furnace on 12/16/19. He did an excellent job, he came on time and spent the time needed to do a quality job. He explained why we weren't get good heat in all areas of the house. He suggested putting in a new thermostat which has helped. Jake is a great asset to the company.
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By Paul R. on 12/20/19
As usual Josh is very professional and polite. He arrived on time and performed the heating system yearly tune-up as well as explained the results to me when he finished. Great job and once again thanks for your Quality service.

By Jessica L. on 12/19/19
Dan and the whole team at Joyce are excellent at what they do. Very professional, easy to work with and clean! We had mini-splits and tankless hot water installed by Joyce in our last home, we loved them so much, we just had mini-splits installed again in our new ...
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Dan and the whole team at Joyce are excellent at what they do. Very professional, easy to work with and clean! We had mini-splits and tankless hot water installed by Joyce in our last home, we loved them so much, we just had mini-splits installed again in our new home. Once again, we are very pleased! Not only do they work great, Dan did an excellent job at placing the equipment in our uniquely designed home! We will definitely go to Dan for any future projects!
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By April B. on 12/19/19
Jake did awesome job today in coming to service furnace. He was on time., polite, informative and thorough. Thanks Jake!

By Sergei K. on 12/18/19
Excellent service. Arrived early which was also good. Answered questions clearly and explained Preferred contract well which I signed up for. Very satisfied.

By Bill M. on 12/17/19
Tony was awesome in our tune-up! He came out during a snowstorm and was extremely efficient in his work. He also didn't mind our loud dog. Tony's friendliness has been the exact type of experience we've had multiple times with Joyce Cooling and Heating since mov...
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Tony was awesome in our tune-up! He came out during a snowstorm and was extremely efficient in his work. He also didn't mind our loud dog. Tony's friendliness has been the exact type of experience we've had multiple times with Joyce Cooling and Heating since moving into our new home. Highly recommend!
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By Kevin M. on 12/16/19
Our furnace stopped working over the weekend. We have a gas fireplace to keep the house "warmish" so we did not call as emergency. Completed the online form for service request and someone called first thing Monday morning telling me a tech would be available and...
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Our furnace stopped working over the weekend. We have a gas fireplace to keep the house "warmish" so we did not call as emergency. Completed the online form for service request and someone called first thing Monday morning telling me a tech would be available and I would hear directly from the tech 30 minutes prior. Before noon i heard from the tech and they arrived exactly when they said. They determined the issue in no time and happened to have the required replacement part in the truck. Josh and his co-worker had the heat up and running within and hour. This is the best experience we have had in the service industry in awhile. Can't recommend Joyce Heating & Cooling enough.
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603-882-4244

Select any employee to see all their reviews.

Tony D
4 Years
Rating:
254 total reviews!
Josh S
6 Years
Rating:
153 total reviews!
Jake S
2 Years
Rating:
(120 total reviews)
Mitchell P
6 Years
Rating:
(94 total reviews)
Jarod F
15 Years
Rating:
(81 total reviews)
Tyren T
4 Years
Rating:
(73 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Joyce Cooling & Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Joyce Cooling & Heating. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Jarod F has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
81 total reviews
Service Technician - Jarod has been part of Joyce Cooling and Heating Inc. for 15 years.
By Eric D. on 12/12/19
Jarod got our heat going and taught us about our automatic damper. He was here very quickly and we appreciate it very much. Thanks again

By David H. on 11/22/19
Jarod provided awesome service and is extremely knowledgeable! Love the Joyce team!! Thanks!

By Heather St J. on 11/17/19
couldn't be happier with the service I've received from you guys! after initially calling about issues with an old thermostat, I met with Jarod who came out ,& realized that my real issue was an undersized boiler for my radiant heating system. fast forward a week l...
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couldn't be happier with the service I've received from you guys! after initially calling about issues with an old thermostat, I met with Jarod who came out ,& realized that my real issue was an undersized boiler for my radiant heating system. fast forward a week later & a new boiler install, thanks to Harry and his crew! my house is warmer than it has ever been!! Jarod even came back a day after install just to answer some more questions I had. The professionalism and customer service is above & beyond. Fast, reliable & efficient!! I will most definitely be using you guys for all my future needs!
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By Mary L. on 10/17/19
When my Rinnai heat/hot water did not come on, and my plumber was mystified by the electronics, I found Joyce Cooling & Heating on the Rinnai authorized to repair list. The person who answered my call was friendly and up-beat, indicating someone would call me ab...
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When my Rinnai heat/hot water did not come on, and my plumber was mystified by the electronics, I found Joyce Cooling & Heating on the Rinnai authorized to repair list. The person who answered my call was friendly and up-beat, indicating someone would call me about 30 minutes prior to arriving that same day. Jarod F., the technician, was extremely professional, friendly, and totally knew my system inside and out. He explained each step in getting it back to work, and had it working again in less than hour. I would not hesitate to call Joyce Cooling & Heating again, and specifically ask for Jarod, a really good guy!
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By Luba Z. on 10/04/19
Accurate, precise and fast! Great sense of humor also! Very pleased with the results. Thank you Jarod!

By Frank L. on 08/06/19
Explained our options with the Fujitsu cooling system, then contacted tech support while diagnosing. Very professional, well trained and confident. I would definitely recommend Joyce Cooling & Heating, Jarod is the best advertisement for their organization!

By Carl B. on 07/24/19
Jarod F diagnosed a very obscure issue I had with my AC unit. I’m the 2nd owner of the home and evidently the issue occurred during installation. A piston in the indoor unit was installed backwards causing the system to run very poorly. Jarod was the only technic...
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Jarod F diagnosed a very obscure issue I had with my AC unit. I’m the 2nd owner of the home and evidently the issue occurred during installation. A piston in the indoor unit was installed backwards causing the system to run very poorly. Jarod was the only technician out of several, including the installers, to figure it out. The guy is an HVAC genius! Thank you Jarod and Joyce C&H!
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By Carl B. on 07/24/19
Mitch came out with JD to do a health check of my AC unit. They discovered an issue with the Freon pressures and determined it was contaminated. They were very professional in their work and communications to me so I understood what they saw and how the system shou...
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Mitch came out with JD to do a health check of my AC unit. They discovered an issue with the Freon pressures and determined it was contaminated. They were very professional in their work and communications to me so I understood what they saw and how the system should be working. Two days later Mitch came back out to perform the reclaim/recharge service. Again he was very professional and very helpful by explaining the process the whole way. Job was completed quickly and resolved the issue they discovered completely. Great job - I’m a customer for life!
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By Joe C. on 07/21/19
Our AC died on the hottest day of the year. I gave Joyce a call and with in a couple hours they came out and fix the unit and had us up and cool in no time. They are our go to company now. Jarod was polite and helped us out with getting a planned service program fo...
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Our AC died on the hottest day of the year. I gave Joyce a call and with in a couple hours they came out and fix the unit and had us up and cool in no time. They are our go to company now. Jarod was polite and helped us out with getting a planned service program for the future. I highly recommend Joyce Cooling & Heating
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By Carl B. on 07/05/19
I’ve had Joyce Cooling & Htg service my AC unit recently to diagnose my issue. Other HVAC companies couldn’t solve the problem even telling me to replace the outdoor unit. Jarod figured out there is an issue with the condenser/air handler unit inside. He has o...
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I’ve had Joyce Cooling & Htg service my AC unit recently to diagnose my issue. Other HVAC companies couldn’t solve the problem even telling me to replace the outdoor unit. Jarod figured out there is an issue with the condenser/air handler unit inside. He has ordered a new part and I’m looking forward to the fix! Great job Jarod!
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By DAVID F. on 05/13/19
Alrighty - I have another 5-STAR review that I would like to submit for the recent service I received from JOYCE to repair a problem with our air conditioning thermostat. JAROD come out to our home onTuesday (APRIL 30) and took care of this for us. Jarod arrived on...
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Alrighty - I have another 5-STAR review that I would like to submit for the recent service I received from JOYCE to repair a problem with our air conditioning thermostat. JAROD come out to our home onTuesday (APRIL 30) and took care of this for us. Jarod arrived on schedule and quickly got the problem resolved for us. As usual when dealing with JOYCE technicians, Jarod was friendly, informative, and very knowledgeable. Thank you, Jarod & JOYCE for another excellent service experience!
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By Joe C. on 05/04/19
Service Tech Jarod arrived on-time. He quickly identified and explained the problem with my gas heat. He replaced a cracked something-or-other deep within the burner, provided a reasonable invoice, and explained future service options. Heating system now works f...
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Service Tech Jarod arrived on-time. He quickly identified and explained the problem with my gas heat. He replaced a cracked something-or-other deep within the burner, provided a reasonable invoice, and explained future service options. Heating system now works fine. Very Satisfied.
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By Steven V. on 05/02/19
Jarod and Tony were fantastic getting my heat issue diagnosed and fixed . Actually as I builder of new homes Everyone at Joyce Cooling and Heating does a great job and are very professional !

By Michael V. on 04/26/19
I’m very pleased with the technicians that serviced my heating system. They were knowledgeable and reviewed all the details of their work. Both techs were polite and the appointment was kept according to the schedule. I would highly recommend Joyce HVAC.

By john r. on 04/19/19
Jarod gave great service. Very knowledgeable person. Was professional and showed me everything he was doing

By Hilary K. on 04/09/19
no comment

By Wendy C. on 04/09/19
As a brand new customer I called them today for a heater issue. They were great and sent someone out same day. They evaluated the problem and then quoted me before proceeding with the agreed upon work. They were polite, clean , helpful and a pleasure to do business...
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As a brand new customer I called them today for a heater issue. They were great and sent someone out same day. They evaluated the problem and then quoted me before proceeding with the agreed upon work. They were polite, clean , helpful and a pleasure to do business with. I will definitely use them again!
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By Wendy C. on 04/09/19
As a brand new customer I called them today for a heater issue. They were great and sent someone out same day. They evaluated the problem and then quoted me before proceeding with the agreed upon work. They were polite, clean , helpful and a pleasure to do business...
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As a brand new customer I called them today for a heater issue. They were great and sent someone out same day. They evaluated the problem and then quoted me before proceeding with the agreed upon work. They were polite, clean , helpful and a pleasure to do business with. I will definitely use them again!
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By George G. on 04/08/19
Jarod was very good and he knows what he’s talking about.

By Any D. on 02/26/19
Alex and Jarod, very efficient and very polite. Would not hesitate to use Joyce Cooling & Heating again.
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