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By Caroline J. on 03/15/19
Jim was courteous and professional as was his entire team! They did a wonderful job at a reasonable price. Would highly recommend, and would not hesitate to use them again.

By Charles B. on 03/12/19
Josh and his co-worker came for our annual maintenance and filter change for the A/C. They showed up on schedule and did an efficient job and clean up.

By Carol M. on 03/07/19
(no comment)

By Sherry C. on 03/05/19
(no comment)

By Nikita S. on 03/04/19
Prompt service, quick work, and job well done! Our Draft inducer motor went out and we really needed it fixed right away as it was going to be 15 degrees tonight. Had got a referral from a friend that Joyce heating is very quick & efficient; so called them and they...
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Prompt service, quick work, and job well done! Our Draft inducer motor went out and we really needed it fixed right away as it was going to be 15 degrees tonight. Had got a referral from a friend that Joyce heating is very quick & efficient; so called them and they arrived within an hour or so. Tony seemed to be very knowledgeable and was very courteous. Price was reasonable. Heat is up & running!
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By Christine M. on 03/04/19
Josh S. came in to do a cleaning. I had also asked for a repair estimate, but he was able to take care of everything at once so I don't need a second appointment. Everything was done quickly and efficiently, and I was very happy with the cost.

By Derek S. on 03/02/19
Tony was Super polite and answered all my questions. I highly recommend Joyce cooling & heating!

By Aatif R. on 02/28/19
Alex D and Mitch were awesome!!! These guys really helped me out in a pinch. Super helpful and professional. Thanks for the great service

By Aatif R. on 02/28/19
Alex D and Mitch were awesome!!! These guys really helped me out in a pinch. Super helpful and professional. Thanks for the great service

By Michael V. on 02/26/19
(no comment)

By David M. on 02/26/19
Excellent service, very thorough and professional. Also, took time out to answer many questions I had on a variety of topics. Will use them as our go-to for furnace / AC work!

By Any D. on 02/26/19
Alex and Jarod, very efficient and very polite. Would not hesitate to use Joyce Cooling & Heating again.

By Judith B. on 02/26/19
Excellent work by Dan T and crew installing a new boiler . Crew worked quickly , extremely organized and clean . We would highly recommend!

By Greg T. on 02/26/19
Tony serviced our furnaces and tankless hot water heater today. Was very professional, personable, courteous and well versed on the products and services being provided. I would definitely recommend Joyce and Tony DiPietro for any service needs and definitely use...
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Tony serviced our furnaces and tankless hot water heater today. Was very professional, personable, courteous and well versed on the products and services being provided. I would definitely recommend Joyce and Tony DiPietro for any service needs and definitely use/request him again for any needs in our home.
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By Susan W. on 02/25/19
Tony D serviced our boiler today for its annual maintenance-He took his time and was very thorough with all that he did-Very Friendly, Courteous and Helpful-We are Very happy with our service from Joyce Cooling & Heating

By Wendy on 02/23/19
Tony was very knowledgeable and did a great job both times he came out. The first was to fix our heat. The second time was to do maintenance work and clean the furnace.

By Ann K. on 02/22/19
I was very pleased with Aaron and his assistant. They were on time and set to work immediately. They worked efficiently and answered all my questions about the process with grace and humor. Aaron explained in detail the info on the furnace and new thermostat. T...
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I was very pleased with Aaron and his assistant. They were on time and set to work immediately. They worked efficiently and answered all my questions about the process with grace and humor. Aaron explained in detail the info on the furnace and new thermostat. The clean up after was thorough. I would recommend Aaron and his assistant to anyone looking for a qualified and knowledgeable technician.
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By Cavins on 02/20/19
Tony DiPietro was courteous about arrival time, great job on seasonal furnace check, and answered questions in a professional and patient manner. Thx!

By Cara E. on 02/19/19
Tony resolved the problem with our heat quickly and competently. Great company with outstanding employees

By Heather R. on 02/19/19
My first service experience with Joyce Cooling & Heating was fantastic. Tony D. was very knowledgeable, professional and had great recommendations for us.
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Select any employee to see all their reviews.

Josh S
Rating:
104 total reviews!
Tyren T
Rating:
73 total reviews!
Abe Z
Customer Service Rep.
Rating:
(5 total reviews)
Shaun D
Customer Service Rep.
Rating:
(3 total reviews)
Jarod F
Rating:
(62 total reviews)
Tony D
Rating:
(50 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Joyce Cooling & Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Joyce Cooling & Heating. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Jarod F has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
62 total reviews
Service Technician - Jarod has been part of Joyce Cooling and Heating Inc. for 13 years.
By Any D. on 02/26/19
Alex and Jarod, very efficient and very polite. Would not hesitate to use Joyce Cooling & Heating again.

By Brenda W. on 01/26/19
I was not a customer of this company but took a chance and called. I fully expected to be told that because I was not a customer that I was out of luck. Not the response I was given. The young man answered my call told me he would be here in 5 minutes and he WAS!!!...
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I was not a customer of this company but took a chance and called. I fully expected to be told that because I was not a customer that I was out of luck. Not the response I was given. The young man answered my call told me he would be here in 5 minutes and he WAS!!! What a wonderful man he was. An asset to Joyce Cooling &Heating. I am now a customer. Thank you soooo much.
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By Kenneth I. on 01/17/19
The Joyce representative arrived promptly within the time range originally offered and agreed upon. Jarod is friendly, professional and knowledgeable and quickly diagnosed the issue for which the appointment had been made originally. He made the necessary adjust...
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The Joyce representative arrived promptly within the time range originally offered and agreed upon. Jarod is friendly, professional and knowledgeable and quickly diagnosed the issue for which the appointment had been made originally. He made the necessary adjustments to the existing equipment which resulted in an improvement to the partial lack of heat within one of the zones. The comfort level in the dwelling is appreciably improved and we are most grateful to Jarod and to Joyce Cooling & Heating. Ken and Eileen Inamorati Nashua
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By Gina B. on 01/09/19
I have used Joyce Cooling and Heating for many years. If I could request Jarod for every service I would. He's very informative, courteous, and someone I can trust with all the services.

By Susan H. on 12/20/18
I am very pleased with Joyce Cooling and Heating. They installed an AC unit this summer, and we called them back to assist with our heat system as well. Jarod F. provided excellent service and was very helpful in answering all my questions. They are our go-to heati...
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I am very pleased with Joyce Cooling and Heating. They installed an AC unit this summer, and we called them back to assist with our heat system as well. Jarod F. provided excellent service and was very helpful in answering all my questions. They are our go-to heating and cooling providers.
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By Dino U. on 12/17/18
I had a clogged Neutralizer in my Tank less Water Heater with Error code 29 being displayed. A neighbor recommended me Joyce Cooling & Heating. One of the best professional guys that I dealt with, after a long time. Jarod was a thorough gentleman, explained everyth...
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I had a clogged Neutralizer in my Tank less Water Heater with Error code 29 being displayed. A neighbor recommended me Joyce Cooling & Heating. One of the best professional guys that I dealt with, after a long time. Jarod was a thorough gentleman, explained everything to me in detail, even explained me how I could do it myself going through each screw and clip that I might have to take out to fix the issue next time if it occurs. Thanks Joyce and thanks Jarod, you will go a long way!!!
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By Laura R. on 12/06/18
Jarod was courteous, efficient and got the job done. I will rely on Joyce for service from now on.

By Arthur F. on 08/22/18
Outstanding service from Jarod!

By Erik D. on 07/30/18
Extremely hot July 4th holiday and a sensor in my condenser failed. It took a lot of time and a few trips to diagnose, but Jarod was friendly and very helpful over a crazy holiday heat wave. Jarod and Joyce have been great for service. Jarod was clearly working ...
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Extremely hot July 4th holiday and a sensor in my condenser failed. It took a lot of time and a few trips to diagnose, but Jarod was friendly and very helpful over a crazy holiday heat wave. Jarod and Joyce have been great for service. Jarod was clearly working a lot of overtime trying to help customers get through the heat. I appreciate that kind of dedication.
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By Paul D. on 07/24/18
Jarod spent a considerable amount of time on a hot summer evening diagnosing why our AC not working properly. The AC would not shut off and the temp in the house was 59 degrees. Jarod climbed up into our attic space to continue his process of elimination on what th...
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Jarod spent a considerable amount of time on a hot summer evening diagnosing why our AC not working properly. The AC would not shut off and the temp in the house was 59 degrees. Jarod climbed up into our attic space to continue his process of elimination on what the problem could be and he found that the damper was not closing properly and as a result the AC kept running. He fixed the damper and we have not had that problem since. Jarod was thorough, professional and totally competent.
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By Dean H. on 07/06/18
Very prompt service. Very prompt diagnosis and repair. I would recommend.

By David Vincent Maio I. on 07/05/18
In the middle of a heat wave we woke up to our central AC broke. We made a phone call and within a couple of hours they were at my front door. Jarod was amazing. He quickly identified the problem gave me my options and resolved the problem. I couldn’t have asked ...
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In the middle of a heat wave we woke up to our central AC broke. We made a phone call and within a couple of hours they were at my front door. Jarod was amazing. He quickly identified the problem gave me my options and resolved the problem. I couldn’t have asked for more from the company or Jarod.
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By Marc L T. on 06/13/18
Jarod was dispatched to our home due to a loss of hot water. He was very pleasant and thorough. He discovered one of proving circuits had created a lockout code. Jarod reset the circuit for the fan, verified in the history that this problem had not been a repeat an...
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Jarod was dispatched to our home due to a loss of hot water. He was very pleasant and thorough. He discovered one of proving circuits had created a lockout code. Jarod reset the circuit for the fan, verified in the history that this problem had not been a repeat and watched to ensure our hot water was fully functional. A very pleasant experience!
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By Maureen A. on 05/07/18
Reliable, knowledgeable, exceptional service!!!

By Bill F. on 05/02/18
Josh S arrived this AM to complete the spring time clean up, air conditioning check, filter change, etc. He has been here several times before. Always courteous & professional. All your techs have been great to deal with. I have been a customer for about 12 years. ...
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Josh S arrived this AM to complete the spring time clean up, air conditioning check, filter change, etc. He has been here several times before. Always courteous & professional. All your techs have been great to deal with. I have been a customer for about 12 years. They have always done a fine job, all work completed, all questions answered. Could not ask for more. Happy to see them come.
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By Bill F. on 05/02/18
Excellent job

By Martha on 05/02/18
I called with a service concern hoping that someone could come out quickly and they did- quicker than expected. He was great at explaining what he found, and quickly remedying the issue. Fair pricing as well. Thank you!

By Alex M. on 04/03/18
This company and a specially Jarod Famisan Service Technician are the best you can find. Jarod is so knowledgeable and very professional, he had inspected my unit several times and fixed everything very nice. He know what's going on right a way, he is my heating/A...
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This company and a specially Jarod Famisan Service Technician are the best you can find. Jarod is so knowledgeable and very professional, he had inspected my unit several times and fixed everything very nice. He know what's going on right a way, he is my heating/AC DOCTOR!!!! Thank you so much. It's very rare to find a professionals this day. Joyce is a very reliable company with great employees. Jarod, thank you so much for everything.
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By Rock R. on 03/29/18
Friendly service

By Mark W M. on 03/28/18
Jarod arrived on time and was highly professional. He took the time to explain exactly what he did before he left. A great experience with Joyce Heating and Cooling.
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