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By Bob M. on 06/15/19
Jake, assisted by Nick, serviced my A/C system on June 10, 2019. The were friendly, polite and communicated comfortably between them selves and me. The operated efficiently and were productive in their actions. They carefully explained to me as to what they had don...
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Jake, assisted by Nick, serviced my A/C system on June 10, 2019. The were friendly, polite and communicated comfortably between them selves and me. The operated efficiently and were productive in their actions. They carefully explained to me as to what they had done and the condition of my system. I would welcome them back for future field service work.
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By Matt O. on 06/14/19
Jake was my technician on June 12th. He was professional and courteous as he completed a servicing on my Central AC Unit. He explained what he was checking and why. Great experience.

By Michael N. on 06/14/19
Dan came and did an excellent job with our central air installation. He arrived on time and completed the job within a few hours. Nice clean installation!

By Tony R. on 06/14/19
Excellent and courteous service. Answered all our questions and explained about the issues we were having in a clear and concise manner. At a time when good service can be hard to find, it was wonderful to get great service. Highly recommend!!

By Tom M. on 06/14/19
On time as scheduled 1st rate combination of courtesy and knowledge Jake was very thorough. I continue to recommend Joyce Cooling & Heating as it is night & day one of the best contractors I have used. So glad that I made the switch three years ago from the lar...
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On time as scheduled 1st rate combination of courtesy and knowledge Jake was very thorough. I continue to recommend Joyce Cooling & Heating as it is night & day one of the best contractors I have used. So glad that I made the switch three years ago from the larger company that starts with a "H".
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By Matthew m. on 06/13/19
no comment

By Sam and Lesly H. on 06/13/19
Jake was pleasant and polite, he didn't mind my mess. he likes his job I can tell. Jake appears to be knowledgeable on what he does. We appreciated he explained ahead of time what his working plan was going to be. He also seems to be a good listener. Thank you Jake for your work.

By Stephen S. on 06/13/19
Jake did an excellent job

By Stephanie r. on 06/13/19
Awesome field service people From Jason who called me right back after I reported my problem To the service people Tyler and Dan

By Cathy K. on 06/12/19
GREAT service along with fast and efficient! Very friendly and helpful!

By Cathy K. on 06/12/19
GREAT service along with fast and efficient! Very friendly and helpful!

By Ryan M. on 06/11/19
Second Time Josh came out to service us, remembered everything from the previous year and was again very courteous, professional and a wealth spring of knowledge. I especially appreciate him taking the time to review the issues we are having with our AC and take th...
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Second Time Josh came out to service us, remembered everything from the previous year and was again very courteous, professional and a wealth spring of knowledge. I especially appreciate him taking the time to review the issues we are having with our AC and take the time to discuss the course of action taken as well as how we can use preventative maintenance to elongate the life of our unit.
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By Lisa Z. on 06/11/19
Tony called to let me know when he was about to arrive; he was polite and professional. He changed the air filter and explained the other work that he did. He also reported on the condition of my AC unit (still in great shape since I have it serviced every year!)...
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Tony called to let me know when he was about to arrive; he was polite and professional. He changed the air filter and explained the other work that he did. He also reported on the condition of my AC unit (still in great shape since I have it serviced every year!) and asked if I had any questions. Very reasonably priced too. I have been using Joyce for years and would highly recommend them!
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By Roland R. on 06/10/19
Jake and Nick provided great service!!! Thank you!

By Gregory D. on 06/07/19
My furnace gave out in the middle of the biggest storm of the season. Joyce Cooling & Heating promised a technician at my house by three in the afternoon, they arrived before noon. Josh and Jared identified the problem and had my heat working again within fifte...
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My furnace gave out in the middle of the biggest storm of the season. Joyce Cooling & Heating promised a technician at my house by three in the afternoon, they arrived before noon. Josh and Jared identified the problem and had my heat working again within fifteen minutes. A permanent fix required a new part which they returned with and installed by the end of the day. Excellent service. I used Joyce again to assess my hot water heater. Alex D walked me through the options and advised me on the working lifespan of this model. Work was performed to my complete satisfaction and I will use them again when it comes time for a replacement.
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By Ann F. on 06/07/19
Very polite, clean, thorough, and attentive to details.

By Holly G. on 06/07/19
Joyce Cooling & Heating replaced a 20 year old cooling system. They were very professional and extremely neat. There was loose attic insulation which is very messy and at the end of each day you would not have known they were here. Dan B and his team did a great...
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Joyce Cooling & Heating replaced a 20 year old cooling system. They were very professional and extremely neat. There was loose attic insulation which is very messy and at the end of each day you would not have known they were here. Dan B and his team did a great job and we are enjoying our updated efficient system.
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By Tony C. on 06/07/19
Tony D did our A/C maintenance. He did a great job. Clean, efficient and professional.

By John G. on 06/06/19
He was very informative, him and his partner worked as a team.Very knowledgeable ,and cleaned up after himself.

By Florencia on 06/06/19
Mr. Tony came our for a general checkup and maintenance for our A/C unit & condenser. He was very thorough with the task, honest, and kind, and the price was very reasonable. Thanks Mr. Tony, and I am another very happy customer!
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Select any employee to see all their reviews.

Josh S
Rating:
124 total reviews!
Tony D
Rating:
115 total reviews!
Abe Z
Customer Service Rep.
Rating:
(5 total reviews)
Shaun D
Customer Service Rep.
Rating:
(3 total reviews)
Mitchell P
Rating:
(78 total reviews)
Tyren T
Rating:
(73 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Joyce Cooling & Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Joyce Cooling & Heating. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Jarod F has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
71 total reviews
Service Technician - Jarod has been part of Joyce Cooling and Heating Inc. for 13 years.
By DAVID F. on 05/13/19
Alrighty - I have another 5-STAR review that I would like to submit for the recent service I received from JOYCE to repair a problem with our air conditioning thermostat. JAROD come out to our home onTuesday (APRIL 30) and took care of this for us. Jarod arrived on...
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Alrighty - I have another 5-STAR review that I would like to submit for the recent service I received from JOYCE to repair a problem with our air conditioning thermostat. JAROD come out to our home onTuesday (APRIL 30) and took care of this for us. Jarod arrived on schedule and quickly got the problem resolved for us. As usual when dealing with JOYCE technicians, Jarod was friendly, informative, and very knowledgeable. Thank you, Jarod & JOYCE for another excellent service experience!
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By Joe C. on 05/04/19
Service Tech Jarod arrived on-time. He quickly identified and explained the problem with my gas heat. He replaced a cracked something-or-other deep within the burner, provided a reasonable invoice, and explained future service options. Heating system now works f...
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Service Tech Jarod arrived on-time. He quickly identified and explained the problem with my gas heat. He replaced a cracked something-or-other deep within the burner, provided a reasonable invoice, and explained future service options. Heating system now works fine. Very Satisfied.
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By Steven V. on 05/02/19
Jarod and Tony were fantastic getting my heat issue diagnosed and fixed . Actually as I builder of new homes Everyone at Joyce Cooling and Heating does a great job and are very professional !

By Michael V. on 04/26/19
I’m very pleased with the technicians that serviced my heating system. They were knowledgeable and reviewed all the details of their work. Both techs were polite and the appointment was kept according to the schedule. I would highly recommend Joyce HVAC.

By john r. on 04/19/19
Jarod gave great service. Very knowledgeable person. Was professional and showed me everything he was doing

By Hilary K. on 04/09/19
no comment

By Wendy C. on 04/09/19
As a brand new customer I called them today for a heater issue. They were great and sent someone out same day. They evaluated the problem and then quoted me before proceeding with the agreed upon work. They were polite, clean , helpful and a pleasure to do business...
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As a brand new customer I called them today for a heater issue. They were great and sent someone out same day. They evaluated the problem and then quoted me before proceeding with the agreed upon work. They were polite, clean , helpful and a pleasure to do business with. I will definitely use them again!
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By Wendy C. on 04/09/19
As a brand new customer I called them today for a heater issue. They were great and sent someone out same day. They evaluated the problem and then quoted me before proceeding with the agreed upon work. They were polite, clean , helpful and a pleasure to do business...
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As a brand new customer I called them today for a heater issue. They were great and sent someone out same day. They evaluated the problem and then quoted me before proceeding with the agreed upon work. They were polite, clean , helpful and a pleasure to do business with. I will definitely use them again!
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By George G. on 04/08/19
Jarod was very good and he knows what he’s talking about.

By Any D. on 02/26/19
Alex and Jarod, very efficient and very polite. Would not hesitate to use Joyce Cooling & Heating again.

By Brenda W. on 01/26/19
I was not a customer of this company but took a chance and called. I fully expected to be told that because I was not a customer that I was out of luck. Not the response I was given. The young man answered my call told me he would be here in 5 minutes and he WAS!!!...
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I was not a customer of this company but took a chance and called. I fully expected to be told that because I was not a customer that I was out of luck. Not the response I was given. The young man answered my call told me he would be here in 5 minutes and he WAS!!! What a wonderful man he was. An asset to Joyce Cooling &Heating. I am now a customer. Thank you soooo much.
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By Kenneth I. on 01/17/19
The Joyce representative arrived promptly within the time range originally offered and agreed upon. Jarod is friendly, professional and knowledgeable and quickly diagnosed the issue for which the appointment had been made originally. He made the necessary adjust...
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The Joyce representative arrived promptly within the time range originally offered and agreed upon. Jarod is friendly, professional and knowledgeable and quickly diagnosed the issue for which the appointment had been made originally. He made the necessary adjustments to the existing equipment which resulted in an improvement to the partial lack of heat within one of the zones. The comfort level in the dwelling is appreciably improved and we are most grateful to Jarod and to Joyce Cooling & Heating. Ken and Eileen Inamorati Nashua
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By Gina B. on 01/09/19
I have used Joyce Cooling and Heating for many years. If I could request Jarod for every service I would. He's very informative, courteous, and someone I can trust with all the services.

By Susan H. on 12/20/18
I am very pleased with Joyce Cooling and Heating. They installed an AC unit this summer, and we called them back to assist with our heat system as well. Jarod F. provided excellent service and was very helpful in answering all my questions. They are our go-to heati...
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I am very pleased with Joyce Cooling and Heating. They installed an AC unit this summer, and we called them back to assist with our heat system as well. Jarod F. provided excellent service and was very helpful in answering all my questions. They are our go-to heating and cooling providers.
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By Dino U. on 12/17/18
I had a clogged Neutralizer in my Tank less Water Heater with Error code 29 being displayed. A neighbor recommended me Joyce Cooling & Heating. One of the best professional guys that I dealt with, after a long time. Jarod was a thorough gentleman, explained everyth...
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I had a clogged Neutralizer in my Tank less Water Heater with Error code 29 being displayed. A neighbor recommended me Joyce Cooling & Heating. One of the best professional guys that I dealt with, after a long time. Jarod was a thorough gentleman, explained everything to me in detail, even explained me how I could do it myself going through each screw and clip that I might have to take out to fix the issue next time if it occurs. Thanks Joyce and thanks Jarod, you will go a long way!!!
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By Laura R. on 12/06/18
Jarod was courteous, efficient and got the job done. I will rely on Joyce for service from now on.

By Arthur F. on 08/22/18
Outstanding service from Jarod!

By Erik D. on 07/30/18
Extremely hot July 4th holiday and a sensor in my condenser failed. It took a lot of time and a few trips to diagnose, but Jarod was friendly and very helpful over a crazy holiday heat wave. Jarod and Joyce have been great for service. Jarod was clearly working ...
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Extremely hot July 4th holiday and a sensor in my condenser failed. It took a lot of time and a few trips to diagnose, but Jarod was friendly and very helpful over a crazy holiday heat wave. Jarod and Joyce have been great for service. Jarod was clearly working a lot of overtime trying to help customers get through the heat. I appreciate that kind of dedication.
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By Paul D. on 07/24/18
Jarod spent a considerable amount of time on a hot summer evening diagnosing why our AC not working properly. The AC would not shut off and the temp in the house was 59 degrees. Jarod climbed up into our attic space to continue his process of elimination on what th...
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Jarod spent a considerable amount of time on a hot summer evening diagnosing why our AC not working properly. The AC would not shut off and the temp in the house was 59 degrees. Jarod climbed up into our attic space to continue his process of elimination on what the problem could be and he found that the damper was not closing properly and as a result the AC kept running. He fixed the damper and we have not had that problem since. Jarod was thorough, professional and totally competent.
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By Dean H. on 07/06/18
Very prompt service. Very prompt diagnosis and repair. I would recommend.
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