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By Tom W. on 11/28/19
Josh did an very thorough job of fixing and checking everything to make sure it was fixed correctly and that there were no other problems. Josh was very knowable and efficient. I am also very happy to be able to get someone today (Thanksgiving) and am very happy ...
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Josh did an very thorough job of fixing and checking everything to make sure it was fixed correctly and that there were no other problems. Josh was very knowable and efficient. I am also very happy to be able to get someone today (Thanksgiving) and am very happy with the service JOYCE Cooling & Heating has done. I will also be signing up with them to have my annual maintenance done by them. I once more wish to thank Josh and JOYCE Cooling and Heating for being there when I needed them.
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By Mary M. on 11/27/19
Thank you

By Mike T. on 11/27/19
Tony showed up on time, was friendly and professional, did a great job, cleaned up work area. All good. Not surprising, as all the techs from Joyce Cooling and Heating have been super.

By Douglas F. on 11/27/19
Jake was very helpful and cared about my home. Left a cleaner area than was there when he started. Always asked if it was okay to use my sink or other item. I always use Joyce for all my HVAC requirements.

By Tami on 11/25/19
Dan and Mike were quick and professional as they replaced my water heater. They explained everything so I could understand it. I highly recommend Joyce Cooling & Heating.

By Neil H. on 11/22/19
Always a pleasure when Joyce Cooling & Heating does our semi annual service.

By Ryan B. on 11/18/19
Dan and his team were professional and courteous when installing my boiler. The install looks very clean and they went above and beyond without nickel and diming me.

By Heather St J. on 11/17/19
couldn't be happier with the service I've received from you guys! after initially calling about issues with an old thermostat, I met with Jarod who came out ,& realized that my real issue was an undersized boiler for my radiant heating system. fast forward a week l...
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couldn't be happier with the service I've received from you guys! after initially calling about issues with an old thermostat, I met with Jarod who came out ,& realized that my real issue was an undersized boiler for my radiant heating system. fast forward a week later & a new boiler install, thanks to Harry and his crew! my house is warmer than it has ever been!! Jarod even came back a day after install just to answer some more questions I had. The professionalism and customer service is above & beyond. Fast, reliable & efficient!! I will most definitely be using you guys for all my future needs!
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By Debbie S. on 11/17/19
Tony D was very professional and helpful. Great service!!

By Bonnie H. on 11/16/19
Service person was knowledgeable and helpful. Service was fast and reasonably priced.

By Charlie T. on 11/13/19
Tony arrived on time and was pleasant. He worked efficiently and informed us about the condition and operation of our furnace. Have used Joyce in the past and this time Tony delivered exceptional service.

By Raymond S. on 11/13/19
Tony provided Excellent Annual Service on our furnaces, and answered all of my many questions in great detail.

By Deborah W R. on 11/13/19
The guys from Joyce Cooling & Heating installed a split-type AC today. Keith H. and his partner did a great job, explained the system and put everything back in place before they left. The job was done within a few hours, and I very much appreciate their professi...
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The guys from Joyce Cooling & Heating installed a split-type AC today. Keith H. and his partner did a great job, explained the system and put everything back in place before they left. The job was done within a few hours, and I very much appreciate their professionalism. Thank you again, Joyce!
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By Michele O. on 11/13/19
Josh is awesome!

By Richard L. on 11/13/19
Furnace & Humidifier preventative maintenance completed today. Tony D. did a great job. Very satisfied. Highly recommend Joyce Cooling & Heating for all your heating and cooling needs.

By Jim W. on 11/13/19
Tony arrived during his indicated time frame and completed the seasonal service on our furnace efficiently and thoroughly. Tony provided a complete overview of the furnaces health. To y was very professional and respectful of our home. Will be calling Joyce back f...
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Tony arrived during his indicated time frame and completed the seasonal service on our furnace efficiently and thoroughly. Tony provided a complete overview of the furnaces health. To y was very professional and respectful of our home. Will be calling Joyce back for our AC’s seasonal service in the Spring.
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By Angela F. on 11/12/19
Tony arrived on time for the appointment. He completed the maintenance quickly, and explained all that he had done to me. He was patient in answering my questions. Overall, I am pleased with Joyce HVAC, and with Tony's work as well.

By Tanya S. on 11/12/19
We just hired Joyce to switch over our oil system for a propane system and the guys were AWESOME! They worked long days to make sure we were up and running as quickly as possible, and the new system is amazing! We couldn't be happier!!!

By Sabrina D. on 11/12/19
Thank you Dan and your crew for replacing my water boiler today. I was extremely impressed with your knowledge in your field, swiftness, cleanilness after finishing your work and politeness. Thank you guys for helping to keep my children warm. Sabrina D.

By Pauline H. on 11/12/19
Alex was very prompt in returning our call. He was courteous and knowledgeable. Highly recommend him.
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Select any employee to see all their reviews.

Tony D
4 Years
Rating:
240 total reviews!
Josh S
6 Years
Rating:
149 total reviews!
Jake S
2 Years
Rating:
(115 total reviews)
Mitchell P
6 Years
Rating:
(93 total reviews)
Jarod F
15 Years
Rating:
(79 total reviews)
Tyren T
4 Years
Rating:
(73 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Joyce Cooling & Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Joyce Cooling & Heating. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Jarod F has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
79 total reviews
Service Technician - Jarod has been part of Joyce Cooling and Heating Inc. for 15 years.
By Heather St J. on 11/17/19
couldn't be happier with the service I've received from you guys! after initially calling about issues with an old thermostat, I met with Jarod who came out ,& realized that my real issue was an undersized boiler for my radiant heating system. fast forward a week l...
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couldn't be happier with the service I've received from you guys! after initially calling about issues with an old thermostat, I met with Jarod who came out ,& realized that my real issue was an undersized boiler for my radiant heating system. fast forward a week later & a new boiler install, thanks to Harry and his crew! my house is warmer than it has ever been!! Jarod even came back a day after install just to answer some more questions I had. The professionalism and customer service is above & beyond. Fast, reliable & efficient!! I will most definitely be using you guys for all my future needs!
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By Mary L. on 10/17/19
When my Rinnai heat/hot water did not come on, and my plumber was mystified by the electronics, I found Joyce Cooling & Heating on the Rinnai authorized to repair list. The person who answered my call was friendly and up-beat, indicating someone would call me ab...
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When my Rinnai heat/hot water did not come on, and my plumber was mystified by the electronics, I found Joyce Cooling & Heating on the Rinnai authorized to repair list. The person who answered my call was friendly and up-beat, indicating someone would call me about 30 minutes prior to arriving that same day. Jarod F., the technician, was extremely professional, friendly, and totally knew my system inside and out. He explained each step in getting it back to work, and had it working again in less than hour. I would not hesitate to call Joyce Cooling & Heating again, and specifically ask for Jarod, a really good guy!
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By Luba Z. on 10/04/19
Accurate, precise and fast! Great sense of humor also! Very pleased with the results. Thank you Jarod!

By Frank L. on 08/06/19
Explained our options with the Fujitsu cooling system, then contacted tech support while diagnosing. Very professional, well trained and confident. I would definitely recommend Joyce Cooling & Heating, Jarod is the best advertisement for their organization!

By Carl B. on 07/24/19
Jarod F diagnosed a very obscure issue I had with my AC unit. I’m the 2nd owner of the home and evidently the issue occurred during installation. A piston in the indoor unit was installed backwards causing the system to run very poorly. Jarod was the only technic...
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Jarod F diagnosed a very obscure issue I had with my AC unit. I’m the 2nd owner of the home and evidently the issue occurred during installation. A piston in the indoor unit was installed backwards causing the system to run very poorly. Jarod was the only technician out of several, including the installers, to figure it out. The guy is an HVAC genius! Thank you Jarod and Joyce C&H!
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By Carl B. on 07/24/19
Mitch came out with JD to do a health check of my AC unit. They discovered an issue with the Freon pressures and determined it was contaminated. They were very professional in their work and communications to me so I understood what they saw and how the system shou...
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Mitch came out with JD to do a health check of my AC unit. They discovered an issue with the Freon pressures and determined it was contaminated. They were very professional in their work and communications to me so I understood what they saw and how the system should be working. Two days later Mitch came back out to perform the reclaim/recharge service. Again he was very professional and very helpful by explaining the process the whole way. Job was completed quickly and resolved the issue they discovered completely. Great job - I’m a customer for life!
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By Joe C. on 07/21/19
Our AC died on the hottest day of the year. I gave Joyce a call and with in a couple hours they came out and fix the unit and had us up and cool in no time. They are our go to company now. Jarod was polite and helped us out with getting a planned service program fo...
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Our AC died on the hottest day of the year. I gave Joyce a call and with in a couple hours they came out and fix the unit and had us up and cool in no time. They are our go to company now. Jarod was polite and helped us out with getting a planned service program for the future. I highly recommend Joyce Cooling & Heating
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By Carl B. on 07/05/19
I’ve had Joyce Cooling & Htg service my AC unit recently to diagnose my issue. Other HVAC companies couldn’t solve the problem even telling me to replace the outdoor unit. Jarod figured out there is an issue with the condenser/air handler unit inside. He has o...
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I’ve had Joyce Cooling & Htg service my AC unit recently to diagnose my issue. Other HVAC companies couldn’t solve the problem even telling me to replace the outdoor unit. Jarod figured out there is an issue with the condenser/air handler unit inside. He has ordered a new part and I’m looking forward to the fix! Great job Jarod!
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By DAVID F. on 05/13/19
Alrighty - I have another 5-STAR review that I would like to submit for the recent service I received from JOYCE to repair a problem with our air conditioning thermostat. JAROD come out to our home onTuesday (APRIL 30) and took care of this for us. Jarod arrived on...
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Alrighty - I have another 5-STAR review that I would like to submit for the recent service I received from JOYCE to repair a problem with our air conditioning thermostat. JAROD come out to our home onTuesday (APRIL 30) and took care of this for us. Jarod arrived on schedule and quickly got the problem resolved for us. As usual when dealing with JOYCE technicians, Jarod was friendly, informative, and very knowledgeable. Thank you, Jarod & JOYCE for another excellent service experience!
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By Joe C. on 05/04/19
Service Tech Jarod arrived on-time. He quickly identified and explained the problem with my gas heat. He replaced a cracked something-or-other deep within the burner, provided a reasonable invoice, and explained future service options. Heating system now works f...
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Service Tech Jarod arrived on-time. He quickly identified and explained the problem with my gas heat. He replaced a cracked something-or-other deep within the burner, provided a reasonable invoice, and explained future service options. Heating system now works fine. Very Satisfied.
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By Steven V. on 05/02/19
Jarod and Tony were fantastic getting my heat issue diagnosed and fixed . Actually as I builder of new homes Everyone at Joyce Cooling and Heating does a great job and are very professional !

By Michael V. on 04/26/19
I’m very pleased with the technicians that serviced my heating system. They were knowledgeable and reviewed all the details of their work. Both techs were polite and the appointment was kept according to the schedule. I would highly recommend Joyce HVAC.

By john r. on 04/19/19
Jarod gave great service. Very knowledgeable person. Was professional and showed me everything he was doing

By Hilary K. on 04/09/19
no comment

By Wendy C. on 04/09/19
As a brand new customer I called them today for a heater issue. They were great and sent someone out same day. They evaluated the problem and then quoted me before proceeding with the agreed upon work. They were polite, clean , helpful and a pleasure to do business...
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As a brand new customer I called them today for a heater issue. They were great and sent someone out same day. They evaluated the problem and then quoted me before proceeding with the agreed upon work. They were polite, clean , helpful and a pleasure to do business with. I will definitely use them again!
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By Wendy C. on 04/09/19
As a brand new customer I called them today for a heater issue. They were great and sent someone out same day. They evaluated the problem and then quoted me before proceeding with the agreed upon work. They were polite, clean , helpful and a pleasure to do business...
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As a brand new customer I called them today for a heater issue. They were great and sent someone out same day. They evaluated the problem and then quoted me before proceeding with the agreed upon work. They were polite, clean , helpful and a pleasure to do business with. I will definitely use them again!
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By George G. on 04/08/19
Jarod was very good and he knows what he’s talking about.

By Any D. on 02/26/19
Alex and Jarod, very efficient and very polite. Would not hesitate to use Joyce Cooling & Heating again.

By Brenda W. on 01/26/19
I was not a customer of this company but took a chance and called. I fully expected to be told that because I was not a customer that I was out of luck. Not the response I was given. The young man answered my call told me he would be here in 5 minutes and he WAS!!!...
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I was not a customer of this company but took a chance and called. I fully expected to be told that because I was not a customer that I was out of luck. Not the response I was given. The young man answered my call told me he would be here in 5 minutes and he WAS!!! What a wonderful man he was. An asset to Joyce Cooling &Heating. I am now a customer. Thank you soooo much.
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By Kenneth I. on 01/17/19
The Joyce representative arrived promptly within the time range originally offered and agreed upon. Jarod is friendly, professional and knowledgeable and quickly diagnosed the issue for which the appointment had been made originally. He made the necessary adjust...
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The Joyce representative arrived promptly within the time range originally offered and agreed upon. Jarod is friendly, professional and knowledgeable and quickly diagnosed the issue for which the appointment had been made originally. He made the necessary adjustments to the existing equipment which resulted in an improvement to the partial lack of heat within one of the zones. The comfort level in the dwelling is appreciably improved and we are most grateful to Jarod and to Joyce Cooling & Heating. Ken and Eileen Inamorati Nashua
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