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By audrey p. on 07/21/19
Jake was very professional and answered all my questions relating to the service of our furnace and air conditioning units. It was a pleasure to meet Jake and we would recommend your company to others.

By Wil M. on 07/19/19
No comment

By Dan C. on 07/19/19
Very quick and professional! Tony took the time to explain what he was doing and why he was doing it.

By Nowfal E. on 07/18/19
Awesome service and Great knowledge. Jake goes through all the steps in detail and has most of your questions answered without you asking a question :-). Have been with Joyce Cooling for almost 6 yrs and they never disappoint. Great job team.

By James B. on 07/17/19
Called yesterday with a leaking hot water heater - less than 24 hours later, I have a brand new one installed! Dan T and assistant “J” came out and did a great and very professional job. You pay for what you get and these guys are the best! I HIGHLY recommend J...
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Called yesterday with a leaking hot water heater - less than 24 hours later, I have a brand new one installed! Dan T and assistant “J” came out and did a great and very professional job. You pay for what you get and these guys are the best! I HIGHLY recommend Joyce Heating & Cooling! Call them. You will NOT be disappointed!
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By Bob B. on 07/16/19
Friendly, knowledgeable and quality service.

By Richard K. on 07/16/19
Dan and assistant know what they're doing. Perfection is what they do. Very informative, friendly, true professionals. Everything was right and the price was very reasonable.

By Amy G. on 07/15/19
No comment

By Rich P. on 07/15/19
Mouse in the compressor outside, had the parts (capacitor) on hand, quick and efficient.

By Kristie D. on 07/13/19
Alex did a great job and was very helpful! He even cleaned out the dead mice for me! He was very knowledgeable about the a/c system and was able to repair quickly. Great Job!

By Bob K. on 07/12/19
Awesome job by Dan B and his crew. They were professional and personable. They left my home spotless. Unless you knew to look for new equipment, you would never know they were here!

By Roland G. on 07/12/19
Jake was knowledgeable and personable. Explained everything he was doing. Made short work of the repair. Did a great job! Thanks Jake and Joyce for getting us back up and running quickly

By David G. on 07/11/19
Tony came out to perform preventative maintenance on our mini-split A/C system. He called to see if they could arrive earlier than scheduled....no problems there. He was very professional, got the job done, and answered all of my questions. Nice work all around.

By Denise L. on 07/11/19
Tony was friendly, very informative and efficient. Will not hesitate to request him when we need service.

By Yazid A. on 07/11/19
no comment

By Ned T. on 07/10/19
Alex Did a great job. Unfortunately the new motor he first installed in my AC Unit failed within a couple hours after Alex left. I called the company and Alex was at my door within 15-20 minutes with a another new motor. He installed it and it worked fine. It is no...
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Alex Did a great job. Unfortunately the new motor he first installed in my AC Unit failed within a couple hours after Alex left. I called the company and Alex was at my door within 15-20 minutes with a another new motor. He installed it and it worked fine. It is now 9:00 pm and my home is cooling down on one of the hottest days so far this year. Thank you Alex for sticking with it and doing a fine job. I appreciate your help.
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By karen j L. on 07/10/19
Dan T and Tyler S from Joyce Cooling and Heating installed a Hot Water Heater at my home. They arrived on time and in less than 3 hours had the job completed. They were very professional and explained how to increase hot water in my home if needed. They took a...
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Dan T and Tyler S from Joyce Cooling and Heating installed a Hot Water Heater at my home. They arrived on time and in less than 3 hours had the job completed. They were very professional and explained how to increase hot water in my home if needed. They took away my old hot water tank and left the area clean and gave me more room than I had before. I would recommend Joyce Cooling and Heating for all your cooling and heating needs.
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By Arnold and Barbara A. on 07/08/19
Josh arrived at my home, asked what the problem was, then requested I turn on the a/c. This was the Monday following a sweltering July 4th, 2019 holiday weekend. He took his instruments outside and located the problem within a few minutes! A blown capacitor was cau...
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Josh arrived at my home, asked what the problem was, then requested I turn on the a/c. This was the Monday following a sweltering July 4th, 2019 holiday weekend. He took his instruments outside and located the problem within a few minutes! A blown capacitor was causing the compressor not to kick in. He replaced the capacitor and the system was up and running again. Great job! Josh was very courteous and professional. I would recommend him to anyone having issues with their central air.
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By Ron G. on 07/08/19
Tyler assisted with the installation of my tank-less hot water heater. He was very professional, polite, and did an excellent job with the installation. Tyler went over all the paperwork to our satisfaction. I have been using Joyce Cooling and Heating for years ...
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Tyler assisted with the installation of my tank-less hot water heater. He was very professional, polite, and did an excellent job with the installation. Tyler went over all the paperwork to our satisfaction. I have been using Joyce Cooling and Heating for years and will continue to do so.
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By Ron G. on 07/08/19
Dan installed my tank-less hot water heater. He was very professional and did an excellent job with the installation. Dan took all the time we needed after the installation to go over it with me and my wife. I have been using Joyce Cooling and Heating for years...
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Dan installed my tank-less hot water heater. He was very professional and did an excellent job with the installation. Dan took all the time we needed after the installation to go over it with me and my wife. I have been using Joyce Cooling and Heating for years and will continue to do so.
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Select any employee to see all their reviews.

Tony D
Rating:
144 total reviews!
Josh S
Rating:
131 total reviews!
Abe Z
Customer Service Rep.
Rating:
(5 total reviews)
Shaun D
Customer Service Rep.
Rating:
(3 total reviews)
Mitchell P
Rating:
(85 total reviews)
Tyren T
Rating:
(73 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Joyce Cooling & Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Alex D has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
51 total reviews
Journeyman Installation and Service Technician - Alex has been with Joyce Cooling & Heating Inc. for 5 years.
By Kristie D. on 07/13/19
Alex did a great job and was very helpful! He even cleaned out the dead mice for me! He was very knowledgeable about the a/c system and was able to repair quickly. Great Job!

By Ned T. on 07/10/19
Alex Did a great job. Unfortunately the new motor he first installed in my AC Unit failed within a couple hours after Alex left. I called the company and Alex was at my door within 15-20 minutes with a another new motor. He installed it and it worked fine. It is no...
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Alex Did a great job. Unfortunately the new motor he first installed in my AC Unit failed within a couple hours after Alex left. I called the company and Alex was at my door within 15-20 minutes with a another new motor. He installed it and it worked fine. It is now 9:00 pm and my home is cooling down on one of the hottest days so far this year. Thank you Alex for sticking with it and doing a fine job. I appreciate your help.
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By richard g. on 06/20/19
they were awesome ! treated me like family . they found the leak of water where it was coming from and were true profectionals ! not there just to take my money but to help me as well . next time if theres a problem , they will be the ones i call !!

By Gregory D. on 06/07/19
My furnace gave out in the middle of the biggest storm of the season. Joyce Cooling & Heating promised a technician at my house by three in the afternoon, they arrived before noon. Josh and Jared identified the problem and had my heat working again within fifte...
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My furnace gave out in the middle of the biggest storm of the season. Joyce Cooling & Heating promised a technician at my house by three in the afternoon, they arrived before noon. Josh and Jared identified the problem and had my heat working again within fifteen minutes. A permanent fix required a new part which they returned with and installed by the end of the day. Excellent service. I used Joyce again to assess my hot water heater. Alex D walked me through the options and advised me on the working lifespan of this model. Work was performed to my complete satisfaction and I will use them again when it comes time for a replacement.
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By PHILLIP N. on 04/24/19
Fast and friendly service.

By Wendy C. on 04/09/19
As a brand new customer I called them today for a heater issue. They were great and sent someone out same day. They evaluated the problem and then quoted me before proceeding with the agreed upon work. They were polite, clean , helpful and a pleasure to do business...
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As a brand new customer I called them today for a heater issue. They were great and sent someone out same day. They evaluated the problem and then quoted me before proceeding with the agreed upon work. They were polite, clean , helpful and a pleasure to do business with. I will definitely use them again!
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By Wendy C. on 04/09/19
As a brand new customer I called them today for a heater issue. They were great and sent someone out same day. They evaluated the problem and then quoted me before proceeding with the agreed upon work. They were polite, clean , helpful and a pleasure to do business...
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As a brand new customer I called them today for a heater issue. They were great and sent someone out same day. They evaluated the problem and then quoted me before proceeding with the agreed upon work. They were polite, clean , helpful and a pleasure to do business with. I will definitely use them again!
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By Stephanie B. on 04/08/19
Alex went above and beyond! I had a problem at my house that was coming from the boiler. Alex came promptly and tested the boiler and found nothing wrong. He went ahead though and found the source of the problem, took pictures and reported back to me. He is ext...
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Alex went above and beyond! I had a problem at my house that was coming from the boiler. Alex came promptly and tested the boiler and found nothing wrong. He went ahead though and found the source of the problem, took pictures and reported back to me. He is extremely capable, willing, and professional. Joyce is lucky to have him! Highly recommended.
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By Dan S. on 03/22/19
Joyce Cooling & Heating is now my new "go to" trusted company for heating and cooling issues. I previously had an service contract with another local company for the past five years in two diff homes. During my furnace service in Feb 2019, the tech showed me a fuzz...
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Joyce Cooling & Heating is now my new "go to" trusted company for heating and cooling issues. I previously had an service contract with another local company for the past five years in two diff homes. During my furnace service in Feb 2019, the tech showed me a fuzzy pic of the heat exchanger and said it showed signs of cracks and though not an immediate concern it will likely fail soon and I should consider a new furnace. He made no mention of the fact that my 9 yr old Lennox system had a 20 yr warranty on the heat exchanger which when I called Lennox said the part would be covered "if needed" and I would pay for repairs. Long story sort I called three diff companies before I found Joyce. The others were quick to quote new furnace and/or replace the warranted part for cost of labor appx $1,800. I called Joyce to come and quote on replacing the exchanger. Abe came out and did a quick review and suggested there may be no problem from what he could see but offered to send a tech to do a full diagnostic at the same time I had him come to do preventive service on my central A/C. The tech Alex D could not have been better. He did a thorough check of the system (with me looking on) explaining everything he was doing, what to look for etc including me seeing the heat exchanger which turned out to have a bit of minor rust but NO cracks. He also did the thorough CO tests for safety to ensure noting was missed. I was only charged for the AC PM service. Alex was courteous, professional and took the time to explain things which would have otherwise made no sense to me (other companies did not come close to that level of care). Joyce Cooling & Heating has my business for good. I signed up for their annual PM service on the spot! Thanks for being an honest and professional company. Alex D is a superb tech and true professional!
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By Aatif R. on 02/28/19
Alex D and Mitch were awesome!!! These guys really helped me out in a pinch. Super helpful and professional. Thanks for the great service

By Aatif R. on 02/28/19
Alex D and Mitch were awesome!!! These guys really helped me out in a pinch. Super helpful and professional. Thanks for the great service

By Any D. on 02/26/19
Alex and Jarod, very efficient and very polite. Would not hesitate to use Joyce Cooling & Heating again.

By Lou T. on 02/19/19
Alex did an excellent job of investigating a problem that he wasn't familiar with and solved the problem. He was very courteous and efficient.

By Daniel F. on 02/02/19
Prompt, professional, and knowledgeable!

By Kathy S. on 01/22/19
I had no heat in 1 degree weather. Alex came in less then 24 hrs when all other companies were telling me 36! He saved me a lot of money by using an existing zone valve that wasn’t being used. I’m so happy with Joyce!

By DABURLANDRA@GMALE.COM on 01/11/19
(no comment)

By Mary on 01/09/19
Great job today and as always. Alex was polite and pleasant. Thank you.

By Steph R. on 01/08/19
AWESOME service....Alex was knowledgeable and helpful ....I’d call them again

By Anita L. M. on 01/06/19
I bought my house in 2006. Joyce Cooling & Heating put in the new system. I haven't had any problems until last week. I called and worked with Alex. He was honest and explained things so that I understood. He went above and beyond to get my system up and running. I...
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I bought my house in 2006. Joyce Cooling & Heating put in the new system. I haven't had any problems until last week. I called and worked with Alex. He was honest and explained things so that I understood. He went above and beyond to get my system up and running. I recommend Joyce Cooling & Heating and will not use anybody else.
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By Lisa M. on 12/06/18
You will always be in good hands, not only with Alex (who was terrific), but with this company. Don't think twice about calling on them. I've dealt with them since 2008 and will always go with them. First class service from making the appointment right through problem resolution!
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