As usual, had a great experience with Joyce Cooling & Heating when Tony DiPietro came to do the annual maintenance on my furnace. We had Joyce install this furnace 17 years ago and maintained every year since then. Great company with knowledgeable and friendly employees. Can't say enough good things about the Joyce service team. Thanks Tony for taking care of us!!
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The Joyce representative arrived promptly within the time range originally offered and agreed upon. Jarod is friendly, professional and knowledgeable and quickly diagnosed the issue for which the appointment had been made originally. He made the necessary adjustments to the existing equipment which resulted in an improvement to the partial lack of heat within one of the zones. The comfort level in the dwelling is appreciably improved and we are most grateful to Jarod and to Joyce Cooling & Heating. Ken and Eileen Inamorati Nashua
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RECEIVED CALL PRIOR TO ARRIVAL. ARRIVED ON TIME. VERY COURTEOUS! PREPARED TO REPLACE FURNACE PUMP BASED ON PRIOR APPOINTMENT. MADE SURE EVERYTHING WAS RUNNING GREAT. INFORMED ME OF ALL THE REPAIRS. SIGNED ME UP FOR NEW YEAR CONTRACT AND PROVIDED ALL BACK UP PAPER WORK. GREAT APPOINTMENT! BTW! THANK YOU SO MUCH FOR GOING PAPERLESS! EXCELLENT BENEFIT AND KEEPS ME ORGANIZED! :-)
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The service was scheduled with a 30 minute window call to fit the service between other appointments. I called at 3:30pm to see if I was still scheduled and they confirmed I was. Josh came shortly before 5pm and he was just as courteous and professional as any other tech. He patiently listened to what I had to say about the issues and I didn't feel he rushed the service because it was late in the day. He double checked everything before he left. Always happy with Joyce Cooling and Heating from scheduling the appointments to the service provided.
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My husband & I highly recommend Joyce Cooling & Heating. We have had 2 recent experiences with Josh S. and we are very pleased with his services. This evening we found ourselves without heat and Josh returned our call within 5 minutes and after getting the necessary information from my husband was at our home in 25 minutes and had our furnace working again in less than 1 hour. Josh is very polite and explained the issue to my husband and I. He answered all our questions and was able to recommend preventive services that would be beneficial. We plan to call Josh/Joyce Cooling & Heating for all our future needs.
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I bought my house in 2006. Joyce Cooling & Heating put in the new system. I haven't had any problems until last week. I called and worked with Alex. He was honest and explained things so that I understood. He went above and beyond to get my system up and running. I recommend Joyce Cooling & Heating and will not use anybody else.
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