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By Linda B. on 10/24/19
Jake and JD were professional, polite and did great work. They explained the issues and effect and did not try to upsell us. I would highly recommend them . Thank you

By Judith H. on 10/24/19
No comment

By Shelley J. on 10/24/19
Hired Joyce Cooling & Heating Inc to do annual maintenance on our Rinnai tankless water heater. Great service, showed up when he was supposed to, explained everything, very friendly guy! Plus reasonable rates! Will definitely use again!

By anne on 10/24/19
Very professional and a great personality

By Margaret L. on 10/23/19
Excellent service, very professional, knowledgeable, and very well-mannered young man. Hope to see him again in the spring!

By Brad P. on 10/23/19
Jake was terrific. He was running early; we got a call from his office and we OKed his coming 2 hours ahead of time. He took his time, explained the process and answered questions. Very satisfied - definitely recommend!

By william c. on 10/23/19
We have to say that this field service rep is the best we have ever had. He explained everything that he was doing and most importantly, he told us why he was doing it. I wish all reps working for companies did what he does so well. He is a 'diamond' for joyce heat...
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We have to say that this field service rep is the best we have ever had. He explained everything that he was doing and most importantly, he told us why he was doing it. I wish all reps working for companies did what he does so well. He is a 'diamond' for joyce heating. Thank you for sending him. bill c.
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By Michelle P. on 10/23/19
Jake came by to perform my yearly heater cleaning and tune-up. He was on time, professional and knowledgeable on what needed to be done. Upon leaving he explained to me all of the tasks he had completed and provided a heads-up on what may be required in the future....
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Jake came by to perform my yearly heater cleaning and tune-up. He was on time, professional and knowledgeable on what needed to be done. Upon leaving he explained to me all of the tasks he had completed and provided a heads-up on what may be required in the future. Jake embodied the excellent customer service I’ve come to expect from Joyce Cooling & Heating!
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By Richard on 10/21/19
Jake arrived between times mentioned for the appointment and immediately went into service mode as he was there for the annual cleaning of the heating system. No issues were found which is good, and Jake was able to answer some questions I had which increased my aw...
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Jake arrived between times mentioned for the appointment and immediately went into service mode as he was there for the annual cleaning of the heating system. No issues were found which is good, and Jake was able to answer some questions I had which increased my awareness of the operation of the equipment. Jake explained with the assistant of the tablet what was cleaned, which is always nice to know. And a copy was sent to my email for being easy to find when needed.
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By Brian B. on 10/20/19
After our AC unit shut off, Michelle was able to fit our job into her very busy day and dispatched Jake and his co-worker, JD. Jake diagnosed the problem immediately, a failed sensor unit, and the two men went right to work. Within 15 minutes the issue was address...
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After our AC unit shut off, Michelle was able to fit our job into her very busy day and dispatched Jake and his co-worker, JD. Jake diagnosed the problem immediately, a failed sensor unit, and the two men went right to work. Within 15 minutes the issue was addressed fixed. Excellent Customer service from start to finish! We're now JOYCE C+H customers for life...
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By Jeff M. on 10/18/19
Tony is a real professional and very personable. Did an excellent job getting my system ready for winter.

By Dennis S. on 10/18/19
Mr. Dipietro showed up at the proper time and serviced our furnace for the coming winter. Asked about a leaky hot water tank valve he said he might have a replacement in the truck. He did and replaced it. No more leak. Did great job everything was cleaned up like ...
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Mr. Dipietro showed up at the proper time and serviced our furnace for the coming winter. Asked about a leaky hot water tank valve he said he might have a replacement in the truck. He did and replaced it. No more leak. Did great job everything was cleaned up like he was never here. Thanks Tony great job. Thanks Joyce cooling and heating.
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By Leon G. on 10/18/19
Quick professional and precise

By MARY BETH S. on 10/17/19
Tony was awesome! Arrived on time. Had everything ready to winterize our system. He was extremely courteous and informative. He did an excellent job and we are ready for the winter. Thanks Tony! Thanks JC&H for the great service and excellent company to do business with!

By Jeanne B. on 10/17/19
Allan was part of a 3 man crew for our Central Air installation. He was a conscientious worker, professional and friendly. He paid close attention to what needed to be done and worked tirelessly through the 3 day installation. Allan took care of the cleanup from...
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Allan was part of a 3 man crew for our Central Air installation. He was a conscientious worker, professional and friendly. He paid close attention to what needed to be done and worked tirelessly through the 3 day installation. Allan took care of the cleanup from day to day and especially on the last day.
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By Jeanne B. on 10/17/19
Allan was part of a 3 man crew for our Central Air installation. He was a conscientious worker, professional and friendly. He paid close attention to what needed to be done and worked tirelessly through the 3 day installation. Allan took care of the cleanup from...
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Allan was part of a 3 man crew for our Central Air installation. He was a conscientious worker, professional and friendly. He paid close attention to what needed to be done and worked tirelessly through the 3 day installation. Allan took care of the cleanup from day to day and especially on the last day.
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By Mary L. on 10/17/19
When my Rinnai heat/hot water did not come on, and my plumber was mystified by the electronics, I found Joyce Cooling & Heating on the Rinnai authorized to repair list. The person who answered my call was friendly and up-beat, indicating someone would call me ab...
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When my Rinnai heat/hot water did not come on, and my plumber was mystified by the electronics, I found Joyce Cooling & Heating on the Rinnai authorized to repair list. The person who answered my call was friendly and up-beat, indicating someone would call me about 30 minutes prior to arriving that same day. Jarod F., the technician, was extremely professional, friendly, and totally knew my system inside and out. He explained each step in getting it back to work, and had it working again in less than hour. I would not hesitate to call Joyce Cooling & Heating again, and specifically ask for Jarod, a really good guy!
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By Joseph C. on 10/17/19
Josh was very polite and professional. Did an awesome job

By Richard M. on 10/16/19
Tony answered all my questions and explained everything in detail. He was totally professional and very personable.

By NickIlyadis on 10/16/19
This is my third year using Joyce. They had done an installation on my previous home and now I am using them to maintain my furnace in my current home. They are very professional, courteous and do quality work. Josh did a great job on my furnace and left the baseme...
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This is my third year using Joyce. They had done an installation on my previous home and now I am using them to maintain my furnace in my current home. They are very professional, courteous and do quality work. Josh did a great job on my furnace and left the basement as clean as he found it.
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