Jim and his crew were very courteous and professional. Very attentive to my property and completed a very nice project. They cleaned up after themselves and left no safety hazards. They took time to explain what was happening and gave instructions for the operation of the system. EXCELLENT
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My water tank crapped out on me on a Sunday morning and I called an HVAC company (that I dealt with before) and they came out the next day and gave me a detailed estimate which I felt was too much. I called around to other HVAC places using the detailed estimate from that company to see if I could get a lower price over the phone. Other companies either had similar prices, couldn’t do one over the phone, or told me it would be extra money if I wanted a new water tank in the next month! Joyce Cooling and Heating was able to give me a lower price, over the phone, and was able to come out to do the job the next day! Very professional, on time, and with good communication with everyone involved. I liked how the new features of the water tank was explained to me by the service men before they left. Highly recommend this company!
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I was very happy with the servicing of my gas furnace by Jay. He was efficient and informative. I had questions about my thermostat and he answered my questions fully and with patience. I really appreciated this. He is a nice young man who is a wonderful representative of your company.
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John N. came to our house to do maintenance on our furnace. We could not be happier with his service! Really nice gentleman, friendly, respectful of our house, explained everything regarding our furnace's condition, cleaned totally up after doing what he had to do, explained the bill and left with us being totally satisfied!! We felt great because we trusted John completely that our furnace is safe and running well for the winter season! Gratefully, Sally & Richard
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We have used Joyce for over 15 years and they are the best. We just had our annual maintenance visit that was performed by Tony D. He was very knowledgeable and efficient. He reviewed what he did and pointed out some potential issues that we may need to address in the future. It was a pleasure to work with Tony.
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Had service performed on my boiler since this was my first year in the house and the people who lived in it before had unfortunately passed. So the seller didn't know very much information about the house. Went with this company due to seeing all the high reviews and decided to take a chance with them. I got John and it was a great experience. He was knowledge, polite, and told me about things to look out for myself. I would highly recommend this company since they're a company not just looking for another dollar, but actually looking out for their customers. Thanks for taking the time and performing the maintenance.
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