CALL TO SCHEDULE
713-730-2525
By A P. on 10/01/19
Prompt service. Plumbing team headed by Dave put in two long hot days to handle a complicated piping job in the attic. Thank you.

By Justine C. on 09/10/19
Andrew was a great representative for JM. He answered all my questions and gave me professional advice and bids for what he could at the time of the visit. I am in the process of evaluating several different parts of a remodel project and he was able to assist me i...
(View More)
Andrew was a great representative for JM. He answered all my questions and gave me professional advice and bids for what he could at the time of the visit. I am in the process of evaluating several different parts of a remodel project and he was able to assist me in all of the areas I need professional help with. A great Benefit of dealing with JM. I am however a bit disappointed with his lack of follow up on several items I was inquiring about. I will follow through myself again as I know technicians days are full and follow up may be a bit of a challenge and we all are human and can forget. Since it is not a rush but a fact finding project for me at this point, I am not concerned as he seemed to have excellent knowledge in many areas of work.
(View Less)

By Roma F. on 09/03/19
Clearly understanding of the problem we are having and the solution. Friendly and polite.

By Joycelyn B. on 08/29/19
He did a very good job

By Robert L. on 08/23/19
Andrew was on time and professional. Got a quick estimate today. Marco and Will were quick and efficient, we are very happy with their work. Sidney G. Went above and beyond in taking care of us. When Centerpoint finally showed up to cut the power, Sidney was able...
(View More)
Andrew was on time and professional. Got a quick estimate today. Marco and Will were quick and efficient, we are very happy with their work. Sidney G. Went above and beyond in taking care of us. When Centerpoint finally showed up to cut the power, Sidney was able to quickly change out the main disconnect and get us back to full power. Professional and courteous we received A service
(View Less)

By Ellis, L. on 08/21/19
John R was very attentive to questions and thorough in cleaning our outside unit.

By Gloria H. on 08/21/19
Outstanding job was done by Sky,Gelardo, and Javier. They installed a complete new system for our home and it was done quite efficiently. Our heartfelt appreciation goes out to them. We are seniors and heat is not our friend! Thank you, thank you!

By Tim B. on 08/20/19
We had a Friday night cooling issue. Went online, requested appt. Got a call after 9pm by JM to confirm appt. Saturday mid-morning Leo showed up, very nice and professional. He diagnosed the issue and had AC blowing by 11am. The service and outcome exceeded my exp...
(View More)
We had a Friday night cooling issue. Went online, requested appt. Got a call after 9pm by JM to confirm appt. Saturday mid-morning Leo showed up, very nice and professional. He diagnosed the issue and had AC blowing by 11am. The service and outcome exceeded my expectations. JM was great. Plan to have them do an annual review of my ACs!
(View Less)

By Trudy B. on 08/15/19
Henry was punctual, kind to my dog & quick to assess the problem with our A/C and provide different options and availability.

By Peyton, B. on 08/14/19
Very helpful and easy to work with

By Jacques L. on 08/13/19
Rey answers all my questions about repiping. Great customer service. Thanks

By Quentaria M. on 08/13/19
Excellent customer service

By Turner, P. on 08/12/19
Communications with Customer to be a explain what’s going on could be improved— other wise they did I a good job

By Joe M. on 08/12/19
excellent service and many options available for the work

By Robert W. on 08/12/19
My technician Leo was thorough and refreshingly honest in his assessment of my hvac system. He found athe solution to my condenser problem and only cost 5% of what two other heavily marketed HVAC companies in Houston were trying ell me. I appreciated his honesty an...
(View More)
My technician Leo was thorough and refreshingly honest in his assessment of my hvac system. He found athe solution to my condenser problem and only cost 5% of what two other heavily marketed HVAC companies in Houston were trying ell me. I appreciated his honesty and will continue to recoto smmend JMS to my friends and family. Well done Leo and John Moore Services.
(View Less)

By Banker, B. on 08/12/19
Don was a true professional. I can tell he takes pride in the work that he does.

By Richardson, T. on 08/11/19
No comment

By Mohr, M. on 08/11/19
Victor listened to my needs and was willing to attempt total satisfaction. Due to previous scheduling conflicts for the installation group, the work could not be completed on Saturday. However, part of the overall job was a toilet valve replacement and he took c...
(View More)
Victor listened to my needs and was willing to attempt total satisfaction. Due to previous scheduling conflicts for the installation group, the work could not be completed on Saturday. However, part of the overall job was a toilet valve replacement and he took care of that personally on Friday. The bulk of the job is scheduled to be completed on Monday.
(View Less)

By Kellie B. on 08/11/19
No comment

By ahmed, T. on 08/10/19
No comment
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
713-730-2525

Select any employee to see all their reviews.

Russell H
Rating:
222 total reviews!
Christian L
Rating:
121 total reviews!
Keenan B
Customer Service Rep.
Rating:Just Launched
Megan H
Customer Service Rep.
Rating:Just Launched
Hamad D
Rating:
(113 total reviews)
Robert W
Rating:
(93 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period John Moore Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
713-730-2525

Customer service is always a top priority at John Moore Services. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
713-730-2525
Transito C has a 4.5-Star average rating and a total of 16 total reviews
16 total reviews
By Probst, J. on 03/15/19
Rehab work was completed quickly and efficiently.

By Probst, J. on 03/07/19
Work is great and quickly. Thank you.

By Shaw, J. on 02/19/19
Workers were very efficient and explained in detail what they did after completing the job. Reorganized every thing they displaced while working. They were very respectful of my property. Well done!

By wilhelmina r. on 01/16/19
Mr. Cruz helped to quickly solve a functional problem with an insulation. His work was very good. 5 stars

By Linscomb, R. on 01/09/19
The work was done in a professional and the result was excellent.

By Keth M. on 11/26/18
Transito C. did an incredible job for us. He obviously takes pride in his work and is outstanding.

By Searle, W. on 10/31/18
The worst run company i have had to deal with. VERY expensive and gave me more reason to dislike them than to like. Poorly managed project. The personal they sent around did a great job but could have had the job done for half the price as i had to manage them myse...
(View More)
The worst run company i have had to deal with. VERY expensive and gave me more reason to dislike them than to like. Poorly managed project. The personal they sent around did a great job but could have had the job done for half the price as i had to manage them myself in the end. I would not suggest this company to anyone ever unless you have a lot of money to spare and happy to have the job run past double the amount of time they specify. I can go on for ages about how poorly the management of this company ran our job but i will save myself the blood pressure and stress. The only reason we used the company was because they offer a ten year guarantee on their work. Their VERY vague contracts leave a huge gap to be screwed over, which they definitely tried to do with us, but having been in the business myself, i was not going to let them do it to me. 90% of their work is subcontracted out too. Very bad business plan. Proceed with extreme caution with this company. Forget about the ten year warranty they offer because at this rate, they wont be around in ten years time.
(View Less)

By Ana T. on 10/22/18
Mr. Cruz was on time, explained what needed to be done. Kept my house clean. The work was excellent!. My house looks a 100% better. He is an example to be followed. Thank you so much!

By Cliff B. on 03/21/18
Very good job and good communicators.

By Aaron S. on 09/01/17
Mr. Cruz did an extraordinary job. Cruz did the work of two men, and when he finished at 9:30 Saturday night everything looked great. Very happy with his work. He worked tirelessly for 3 days to help us meet our deadline and did so with a smile and good cheer. I wo...
(View More)
Mr. Cruz did an extraordinary job. Cruz did the work of two men, and when he finished at 9:30 Saturday night everything looked great. Very happy with his work. He worked tirelessly for 3 days to help us meet our deadline and did so with a smile and good cheer. I would not hesitate to use Mr. Cruz again.
(View Less)

By Mary K. on 08/13/17

By Robert A. on 07/30/17
Hard worker. Fixed the corner of the Sofit and roof areas of the house. They also checked the red of the roof to make sure everything was okay.

By Robert A. on 07/27/17
John Moore did a good job for us fixing the sofit and eavestrough areas in the corners of the house. The corners had been leaking and they totally tore down the and rebuilt them. Charles Reddick is an extremely hard worker. Charles and T. Cruz worked hard to rebuil...
(View More)
John Moore did a good job for us fixing the sofit and eavestrough areas in the corners of the house. The corners had been leaking and they totally tore down the and rebuilt them. Charles Reddick is an extremely hard worker. Charles and T. Cruz worked hard to rebuild the sofit and eveastrough area on two corners of the house. Also checked to see if the ear of the roof was okay. T. Cruz worked extremely hard to rebuild the eveastrough and sofit area on two corners of our house.
(View Less)

By Michael F. on 04/02/17
Transito did an amazing job and stayed late on a Saturday which was very impressive.

By Kay M. on 03/10/17
John Moore remodeled our kitchen and was a truly pleasurable experience. The completed job is outstanding! Tony N. was very organized and efficient. In addition, Tony maintains an exceptionally clean work place and is a true perfectionist. Richard D. was very profe...
(View More)
John Moore remodeled our kitchen and was a truly pleasurable experience. The completed job is outstanding! Tony N. was very organized and efficient. In addition, Tony maintains an exceptionally clean work place and is a true perfectionist. Richard D. was very professional, also worked very cleanly and was efficient as well. Transito C. and Van D. we're very pleasant to be around, diligent and did a beautiful job painting. Thank you so much.
(View Less)

By Rita G. on 02/25/17
hile John Moore has prices that are higher than other competitors, you could not ask for a more professional and follow through team of workers than the ones I had in my house doing a remodel on my tub. Rusty started the process by showing us what they can do and ...
(View More)
hile John Moore has prices that are higher than other competitors, you could not ask for a more professional and follow through team of workers than the ones I had in my house doing a remodel on my tub. Rusty started the process by showing us what they can do and giving us the quote the day he came to our home. Tyler immediately started the demolition with Jerry and Juan picking up. Each day they finished they cleaned the bathroom and it did not look like there was any work going on at all. In the interim we wanted a vent and light put in and Fundi came in to check the electrical, gave us the bid and told us what we needed for the job. He followed-up the next day and did a FABULOUS Job! Jose came in to do the tile and Roger helped him during that process. Transito, Nelson and Dan S. finished the granite seat and doors for the shower. The job it absolutely beautiful. They check with you throughout the process to make sure each step is what you expected and will make any needed changes or adjustments if it is not exactly what you want. A KUDOS to all of the team and Thank you John Moore for training your employees on customer service and the importance of doing an EXCELLENT Job!
(View Less)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.