CALL TO SCHEDULE
713-730-2525
By Darlene M. on 02/22/19
Russell detected the hot water heater problem immediately and corrected it. He gave his recommendations for regular servicing to prevent future problems. He showed me and explained it in a way that I can check for myself. He helped with other issues while in the at...
(View More)
Russell detected the hot water heater problem immediately and corrected it. He gave his recommendations for regular servicing to prevent future problems. He showed me and explained it in a way that I can check for myself. He helped with other issues while in the attic such as rodents and air filters. I felt that he was knowledgeable but was not a pushy sales guy. I will call him directly for any other home problems.
(View Less)

By Michael J Williams S. on 02/22/19
(no comment)

By Austin S. on 02/21/19
They came out to look at my AC/heater. Told me I had a leak in my roof and it ruined my AC/heater. They quoted me $1800 to fix the AC, then called a roofer from John Moore and quoted me $1300. A total of $3100. I called for a second opinion before I decided to go w...
(View More)
They came out to look at my AC/heater. Told me I had a leak in my roof and it ruined my AC/heater. They quoted me $1800 to fix the AC, then called a roofer from John Moore and quoted me $1300. A total of $3100. I called for a second opinion before I decided to go with John Moore. The other AC company came out and fixed the heater in 15 minutes. Said I simply had a fan stuck and he fixed it. It cost me $130 and my AC/heater has worked ever since. Also there was no leak detected by him, I’ve not seen any evidence of a leak from the roof since John Moore left. I was 100% being scammed by John Moore. I don’t know much about HVAC and they tried to scam me. I will tell everyone who will listen to NEVER use them.
(View Less)

By Williams, Michael M. on 02/21/19
Outstanding .

By Grasse, Louise M. on 02/21/19
We have used John Moore many times before and they have always taken care of our issues in a timely manner. Our "Field Service" person is named Michael (Mike) Bass and deserves special kudos for the professional call he made. It's employees like him, who keep us ...
(View More)
We have used John Moore many times before and they have always taken care of our issues in a timely manner. Our "Field Service" person is named Michael (Mike) Bass and deserves special kudos for the professional call he made. It's employees like him, who keep us coming back to John Moore.
(View Less)

By Lopez, I. on 02/21/19
Abel was professional, highly knowledgeable, and courteous. He explained the needed service very well.

By Kathy M. on 02/20/19
The employees from John Moore were awesome. They were very polite, efficient, and informative. Great!

By Aziz on 02/20/19
Write Review Here...awesome job I like it and he was in good attitude and he was on time I always recommend John Moore

By Judy G. on 02/20/19
This company is great due to the individuals who work for it. Excellent service by Juan Puente. Juan was professional, friendly, and thorough with his work.

By Shaw, J. on 02/19/19
Workers were very efficient and explained in detail what they did after completing the job. Reorganized every thing they displaced while working. They were very respectful of my property. Well done!

By Mcdonald, S. on 02/18/19
Edwin was very nice and professional.

By Lalanne, Wanda or R. on 02/18/19
Casey W. Followed thru with his appt. Time thru phone call and email. Did not to call he was on top of it. He still felt the need to tell me in person cld not check the ac because the temperature has to be at 70 deg and current temp was not. Will have to reschedule...
(View More)
Casey W. Followed thru with his appt. Time thru phone call and email. Did not to call he was on top of it. He still felt the need to tell me in person cld not check the ac because the temperature has to be at 70 deg and current temp was not. Will have to reschedule. He was very courteous and professional.
(View Less)

By Cynthia D. on 02/18/19
Tech was wonderful. Let me know the price and what he was going to do before he got started. Cleaned up his mess and would have taken the trash with him. I will definitely use them again.

By Taylor, T. on 02/18/19
Very friendly and informative personnel. No high pressure to sell service. They state the facts and let you decide. i recommend JM to friends already.

By Schmidt, J. on 02/17/19
Michael **** made a timely service call on a Friday evening to fix why our new washer’s water connection was leaking badly and thus no laundry capability (in particular for the weekend). He kept us advised of his arrival time and then within 30minutes resolved ou...
(View More)
Michael **** made a timely service call on a Friday evening to fix why our new washer’s water connection was leaking badly and thus no laundry capability (in particular for the weekend). He kept us advised of his arrival time and then within 30minutes resolved our plumbing problem. Michael was pleasant and professional, good people skills and communicator. We are very pleased to have again had John Moore Services (previous call for an electrician) fix a home problem and on Friday night. Thank you, Michael.
(View Less)

By Roby, B. on 02/17/19
Hamad did a the great job. He explained everything that needed to be done. 5 stars all the way. He made sure everything he explain he was going to do was done before he left.

By KALYN S. on 02/16/19
Great service installing my nest. Thanks Hamad!

By Funkhouser , S. on 02/16/19
Quick response and very informative through the totally unpleasant process of sewer backing up. Got plumbing usable for us that day with a more permanent fix to be made the following day

By Shaw, J. on 02/16/19
Workers were very efficient and explained in detail what they did after completing the job. Reorganized every thing they displaced while working. They were very respectful of my property. Well done!

By Gwen E. on 02/15/19
Our rep courteous, well informed and covered everything regarding the process. The estimates were on point, as the coordination of workers and city of Houston for inspection
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
713-730-2525

Select any employee to see all their reviews.

Russell H
Rating:
196 total reviews!
Christian L
Rating:
115 total reviews!
Kyle J
Customer Service Rep.
Rating:
(1 total review)
DTest
Customer Service Rep.
Rating:Just Launched
Hamad D
Rating:
(95 total reviews)
Darrell K
Rating:
(80 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period John Moore Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
713-730-2525

Customer service is always a top priority at John Moore Services. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
713-730-2525
Transito C has a 4.5-Star average rating and a total of 14 total reviews
14 total reviews
By Shaw, J. on 02/19/19
Workers were very efficient and explained in detail what they did after completing the job. Reorganized every thing they displaced while working. They were very respectful of my property. Well done!

By wilhelmina r. on 01/16/19
Mr. Cruz helped to quickly solve a functional problem with an insulation. His work was very good. 5 stars

By Linscomb, R. on 01/09/19
The work was done in a professional and the result was excellent.

By Keth M. on 11/26/18
Transito C. did an incredible job for us. He obviously takes pride in his work and is outstanding.

By Searle, W. on 10/31/18
The worst run company i have had to deal with. VERY expensive and gave me more reason to dislike them than to like. Poorly managed project. The personal they sent around did a great job but could have had the job done for half the price as i had to manage them myse...
(View More)
The worst run company i have had to deal with. VERY expensive and gave me more reason to dislike them than to like. Poorly managed project. The personal they sent around did a great job but could have had the job done for half the price as i had to manage them myself in the end. I would not suggest this company to anyone ever unless you have a lot of money to spare and happy to have the job run past double the amount of time they specify. I can go on for ages about how poorly the management of this company ran our job but i will save myself the blood pressure and stress. The only reason we used the company was because they offer a ten year guarantee on their work. Their VERY vague contracts leave a huge gap to be screwed over, which they definitely tried to do with us, but having been in the business myself, i was not going to let them do it to me. 90% of their work is subcontracted out too. Very bad business plan. Proceed with extreme caution with this company. Forget about the ten year warranty they offer because at this rate, they wont be around in ten years time.
(View Less)

By Ana T. on 10/22/18
Mr. Cruz was on time, explained what needed to be done. Kept my house clean. The work was excellent!. My house looks a 100% better. He is an example to be followed. Thank you so much!

By Cliff B. on 03/21/18
Very good job and good communicators.

By Aaron S. on 09/01/17
Mr. Cruz did an extraordinary job. Cruz did the work of two men, and when he finished at 9:30 Saturday night everything looked great. Very happy with his work. He worked tirelessly for 3 days to help us meet our deadline and did so with a smile and good cheer. I wo...
(View More)
Mr. Cruz did an extraordinary job. Cruz did the work of two men, and when he finished at 9:30 Saturday night everything looked great. Very happy with his work. He worked tirelessly for 3 days to help us meet our deadline and did so with a smile and good cheer. I would not hesitate to use Mr. Cruz again.
(View Less)

By Mary K. on 08/13/17

By Robert A. on 07/30/17
Hard worker. Fixed the corner of the Sofit and roof areas of the house. They also checked the red of the roof to make sure everything was okay.

By Robert A. on 07/27/17
John Moore did a good job for us fixing the sofit and eavestrough areas in the corners of the house. The corners had been leaking and they totally tore down the and rebuilt them. Charles Reddick is an extremely hard worker. Charles and T. Cruz worked hard to rebuil...
(View More)
John Moore did a good job for us fixing the sofit and eavestrough areas in the corners of the house. The corners had been leaking and they totally tore down the and rebuilt them. Charles Reddick is an extremely hard worker. Charles and T. Cruz worked hard to rebuild the sofit and eveastrough area on two corners of the house. Also checked to see if the ear of the roof was okay. T. Cruz worked extremely hard to rebuild the eveastrough and sofit area on two corners of our house.
(View Less)

By Michael F. on 04/02/17
Transito did an amazing job and stayed late on a Saturday which was very impressive.

By Kay M. on 03/10/17
John Moore remodeled our kitchen and was a truly pleasurable experience. The completed job is outstanding! Tony N. was very organized and efficient. In addition, Tony maintains an exceptionally clean work place and is a true perfectionist. Richard D. was very profe...
(View More)
John Moore remodeled our kitchen and was a truly pleasurable experience. The completed job is outstanding! Tony N. was very organized and efficient. In addition, Tony maintains an exceptionally clean work place and is a true perfectionist. Richard D. was very professional, also worked very cleanly and was efficient as well. Transito C. and Van D. we're very pleasant to be around, diligent and did a beautiful job painting. Thank you so much.
(View Less)

By Rita G. on 02/25/17
hile John Moore has prices that are higher than other competitors, you could not ask for a more professional and follow through team of workers than the ones I had in my house doing a remodel on my tub. Rusty started the process by showing us what they can do and ...
(View More)
hile John Moore has prices that are higher than other competitors, you could not ask for a more professional and follow through team of workers than the ones I had in my house doing a remodel on my tub. Rusty started the process by showing us what they can do and giving us the quote the day he came to our home. Tyler immediately started the demolition with Jerry and Juan picking up. Each day they finished they cleaned the bathroom and it did not look like there was any work going on at all. In the interim we wanted a vent and light put in and Fundi came in to check the electrical, gave us the bid and told us what we needed for the job. He followed-up the next day and did a FABULOUS Job! Jose came in to do the tile and Roger helped him during that process. Transito, Nelson and Dan S. finished the granite seat and doors for the shower. The job it absolutely beautiful. They check with you throughout the process to make sure each step is what you expected and will make any needed changes or adjustments if it is not exactly what you want. A KUDOS to all of the team and Thank you John Moore for training your employees on customer service and the importance of doing an EXCELLENT Job!
(View Less)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.