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By Miller, Larry P. on 04/18/19
Typical John Moore dependability, quick response, technician arrived exactly on time. Very professional and knowledgeable, outlined all available options and quoted all prices before performing work.

By Abilio S. on 04/18/19
Jason Hendrix was awesome. Very knowledgeable and professional. Had all answers to many question and explained everything perfectly

By Danny N. on 04/18/19
Ray is a knowledge polite man with knowledge of his job. He gave me a quote and list the item he will do plus verbally task to be perform in the package. I will recommend him from John Moore.

By Natica R. on 04/18/19
I wasn't able to make it home in time and appreciated the service person calling first. He had no problems with cancelling our appointment. Very professional and polite.

By Brenda Peyton P. on 04/18/19
Casey came by to inspect out A/C units as part of out GetMoore Membership. He was thorough and explained everything to my understanding and satisfaction. He found that our UV lights in our A/C unit were out and came back within 2 days to replace them (they were sti...
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Casey came by to inspect out A/C units as part of out GetMoore Membership. He was thorough and explained everything to my understanding and satisfaction. He found that our UV lights in our A/C unit were out and came back within 2 days to replace them (they were still under warranty). When he replaced them, he determined our UV light unit was wired to 120 amps instead of 24 amps by another technician 7 months prior. That is what caused the bulbs to fail. He called JM, informed them and replaced them immediately with NO problems. Casey and John Moore stood by their work and service. In addition, had I not had the GetMoore membership, I would never of known of this. I am a very happy customer!!!
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By Bob L. on 04/18/19
When I needed John Moore they were always there to help me. They were knowledgeable and efficient and everybody that I talk to in the company included the servicemen the They Were exceptional!

By Sanchez, J. on 04/18/19
John Moore Services is doing of great job, there have only been a few issues that have been overlooked but they are addressing the issues to make sure they are resolved. All of my transactions with John Moore have been over the phone and they have done a great job ...
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John Moore Services is doing of great job, there have only been a few issues that have been overlooked but they are addressing the issues to make sure they are resolved. All of my transactions with John Moore have been over the phone and they have done a great job todate. John Moore Services has addressed severals issue for me in the past and will in the future.
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By Srlestine D. on 04/17/19
Excellent Service and Exceptional Professionalism. I feel the technician did an amazing job while completing the inspection for our air condition. He listened to my husband I and he did not leave until the job was complete. I would highly recommend and utilize thei...
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Excellent Service and Exceptional Professionalism. I feel the technician did an amazing job while completing the inspection for our air condition. He listened to my husband I and he did not leave until the job was complete. I would highly recommend and utilize their company in the future.
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By Christine L. on 04/17/19
Russell did a good job putting in a new toilet for us. He is knowledgeable, professional and polite.

By Wales, C. on 04/17/19
Clear explanations, precise estimates, prompt service.

By Wales, C. on 04/17/19
Knowledgeable, prompt, efficient.

By sally l. on 04/17/19
Roman Geldiyev has done excellent job explaining solar fan he installed on my roof Monday. He has returned today to do a repair on my roof caused by a gutter/flashing issue replaced years ago by someone else. Again, he was very specific explaining what was going on...
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Roman Geldiyev has done excellent job explaining solar fan he installed on my roof Monday. He has returned today to do a repair on my roof caused by a gutter/flashing issue replaced years ago by someone else. Again, he was very specific explaining what was going on and how he could fix it w/o actually replacing the gutters. Although it may rain today, he is currently working to get it repaired. We have both agreed that it can be completed next week if rain starts. I really feel comfortable working w/Roman.
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By sally l. on 04/17/19
I wrote a very nice review of Skye Tiwater, but it never showed up on Reviews. I am having problems doing this, but hopefully this will work: Sky was very knowledgeable and efficient regarding his a/c check up, Aprilaire filter replacement, explanation of the sola...
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I wrote a very nice review of Skye Tiwater, but it never showed up on Reviews. I am having problems doing this, but hopefully this will work: Sky was very knowledgeable and efficient regarding his a/c check up, Aprilaire filter replacement, explanation of the solar fan and adding insulation to my attic due to extreme heat. I look forward to a lower energy bill now. He also found a gutter issue that is creating a leak under my shingles on my garage. Skye got the additional work scheduled and all is going seamlessly.
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By Willy C. on 04/17/19
Very pleased with Michael's explanations of our A/C system

By Alderete, V. on 04/16/19
(no comment)

By Kim T. on 04/16/19
I had an issue with a toilet that belonged to my handicapped brother that needed to be pulled up and re seated I called and was given a time frame of 12-4 pm the service man Robert called right on time and arrived exactly when he said he would he was extremely prof...
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I had an issue with a toilet that belonged to my handicapped brother that needed to be pulled up and re seated I called and was given a time frame of 12-4 pm the service man Robert called right on time and arrived exactly when he said he would he was extremely professional,honest and knowledgeable. He provided the information I needed to be able to make an informed decision.He was able to make the repairs the same day. I am very satisfied and would definitely recommend this young man to any family member. Thank you for your prompt,professional,honest services.
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By Koleosha, O. on 04/16/19
(no comment)

By Crenshaw, J. on 04/15/19
It is easy to make an appointment and the person sent to do the work calls ahead to give you and idea of their arrival time. They arrive when they say they will. They wear clothing that identifies them as an employee of John Moore. They seem to know their business ...
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It is easy to make an appointment and the person sent to do the work calls ahead to give you and idea of their arrival time. They arrive when they say they will. They wear clothing that identifies them as an employee of John Moore. They seem to know their business and are very courteous.
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By Roger F. on 04/15/19
Tech was on time, knowledgeable and thorough.

By Steven P. on 04/15/19
ABel was very helpful and explained all concepts of what he was going to do. He was personable and did not seem to be in any hurry, like I was his primary concern until he completed the work that we agreed he would do for me.
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713-730-2525

Select any employee to see all their reviews.

Russell H
Rating:
206 total reviews!
Christian L
Rating:
118 total reviews!
Hamad D
Rating:
(95 total reviews)
Robert W
Rating:
(84 total reviews)
Darrell K
Rating:
(80 total reviews)
Derick M
Rating:
(76 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period John Moore Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at John Moore Services. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Russell H has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
206 total reviews
I have been working for John Moore for 5 years now and I just love it. It's a great company to work for and I hope to be here a long time to come. Roll Tide!
By Christine L. on 04/17/19
Russell did a good job putting in a new toilet for us. He is knowledgeable, professional and polite.

By Payne, J. on 04/11/19
Quick response. Explained everything.

By Marie A. on 04/06/19
So happy with my John Moore service at my home today. I called yesterday and was able to get an appointment the following day on a Saturday. I requested a master plumber for my service as I had used another company previously, and we did not seem to cure the proble...
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So happy with my John Moore service at my home today. I called yesterday and was able to get an appointment the following day on a Saturday. I requested a master plumber for my service as I had used another company previously, and we did not seem to cure the problem. The John Moore Services Journeyman Plumber, Russell Herd, who came to our home today is simply AMAZING! If I could give him 6 stars I would. He was timely, polite, and explained to me in terms that I could understand his diagnosis and recommendation options. He's like a teacher who comes to the house! Thank you Russell - I have learned my lesson and now am on team John Moore!
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By Marie A. on 04/06/19
So happy with my John Moore service at my home today. I called yesterday and was able to get an appointment the following day on a Saturday. I requested a master plumber for my service as I had used another company previously, and we did not seem to cure the proble...
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So happy with my John Moore service at my home today. I called yesterday and was able to get an appointment the following day on a Saturday. I requested a master plumber for my service as I had used another company previously, and we did not seem to cure the problem. The John Moore Services Journeyman Plumber, Russell Herd, who came to our home today is simply AMAZING! He was timely, polite, and explained to me in terms that I could understand his diagnosis and recommendation options. He's like a teacher who comes to the house! Thank you Russell - I have learned my lesson and now am on team John Moore!
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By Adam K. on 03/22/19
Russell was great, very knowledgeable and diagnosed our issues with precision and accuracy.

By Linda k. on 03/20/19
So pleased with the plumbing service. Russell herd was excellent. He was friendly and fixed our plumbing issues quickly. I would definitely recommend Russell and John Moore. The customer service is great and helpful.

By Tony P. on 03/19/19
Great customer service. The service guy Russell Was friendly helpful very knowledgeable. He was great.

By Curtis, B. on 03/06/19
My name is Betty, after I found out that my water heater had been leaking for days, I called John Moore on a late Friday evening. Russell Herd was at my house the next morning at 8:30AM. Let me tell you Russell found the leak and had it repaired in less than an hou...
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My name is Betty, after I found out that my water heater had been leaking for days, I called John Moore on a late Friday evening. Russell Herd was at my house the next morning at 8:30AM. Let me tell you Russell found the leak and had it repaired in less than an hour! Russell is a wonderful and experienced Plummer.If you need a Plummer call "John Moore "and ask for Russell Hurd he will get the job done!
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By Randy W. on 03/05/19
Russell did a great job! I am very satisfied.

By Rodolfo P. on 03/02/19
Had a broken faucet, and Russel from John Moore came in on time and got to work immediately after given the quote. He did and exceptional job on my repair. My only negative about my experience was the companies price. I looked up the price of my Moen cartridge that...
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Had a broken faucet, and Russel from John Moore came in on time and got to work immediately after given the quote. He did and exceptional job on my repair. My only negative about my experience was the companies price. I looked up the price of my Moen cartridge that was replaced at Lowes and saw it for 49.99. My total bill was 429.99. I paid 380.00 for 20 minutes of labor.
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By Darlene M. on 02/22/19
Russell detected the hot water heater problem immediately and corrected it. He gave his recommendations for regular servicing to prevent future problems. He showed me and explained it in a way that I can check for myself. He helped with other issues while in the at...
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Russell detected the hot water heater problem immediately and corrected it. He gave his recommendations for regular servicing to prevent future problems. He showed me and explained it in a way that I can check for myself. He helped with other issues while in the attic such as rodents and air filters. I felt that he was knowledgeable but was not a pushy sales guy. I will call him directly for any other home problems.
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By Michael J Williams S. on 02/22/19
(no comment)

By Williams, Michael M. on 02/21/19
Outstanding .

By David S. on 02/11/19
Recently hired John Moore Services to resolve a leak in the master bathroom sink. The plumber was Russell Herd. He replaced the faucet and the supply lines for that sink. He also replaced supply lines for the hall bathroom, and for both toilets since they were of a...
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Recently hired John Moore Services to resolve a leak in the master bathroom sink. The plumber was Russell Herd. He replaced the faucet and the supply lines for that sink. He also replaced supply lines for the hall bathroom, and for both toilets since they were of a similar age. Russell did a good job, and was the source of good advice for us. We would recommend both the company and the individual for anyone who needs plumbing repair. They also arranged for the water remediation from an affiliate, Entrusted, and we are satisfied with them as well.
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By Gloria E. on 02/02/19
Very professional and timely. They have my trust.

By Charles T. on 01/30/19
Russell accessed the situation and advise my wife that the fixture needed to be replace - 15 years hard water action. Procured a new fixture and found the cut off valves to be near frozen. Recommended replacement . Russell installed the new equipment and cleaned up...
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Russell accessed the situation and advise my wife that the fixture needed to be replace - 15 years hard water action. Procured a new fixture and found the cut off valves to be near frozen. Recommended replacement . Russell installed the new equipment and cleaned up the area. Russell is a very like able representative of John Moore Services and conducted himself in a very professional manner.d be pleased to have him back for future service work.
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By Joseph B. on 01/30/19
Excellent service, showed up on time, explained the issue in depth, offered options and solutions. Will be calling back for any future issues!

By Tyrone B. on 01/29/19
The gentleman who came to install our faucets was very nice and professional. He completed the job on less than a hour. The whole experience from the initial phone call to the actual job was wonderful. Always felt at ease and comfortable. Great job!!!

By Paul G. on 01/28/19
Russell Herd did a great job with our plumbing issues with both of our upstairs bathrooms. We enjoyed having him service our needs..

By Erin L. on 01/27/19
I experienced excellent service from Russell Herd at John Moore Services. I will use them for my next repair.
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