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By Heather L. on 07/17/19
John Moore had the best people working for them.

By Mitchell, C. on 07/17/19
Abel was so very supportive and understanding of the problem that I have. The price was more than I could afford. Thanks Abel for understanding.

By Pietrzak, C. on 07/17/19
Humphrey arrived on time late in the evening. He was very informative and acted in a professional manner. He explained exactly what we needed and the cost based on our warranty. He also pointed to possible future issues that did not need immediate attention. He...
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Humphrey arrived on time late in the evening. He was very informative and acted in a professional manner. He explained exactly what we needed and the cost based on our warranty. He also pointed to possible future issues that did not need immediate attention. He completed the work in a short period of time even through he was working in total darkness using a head lamp to do the job. Great work.
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By Bunch, K. on 07/17/19
The service tech stayed in constant contact with the expected arrival time. Mr. Charles was so well mannered and very informative. I really liked the way he explained everything, and the availability of my options for having the re pairs made. Thank you soooo...
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The service tech stayed in constant contact with the expected arrival time. Mr. Charles was so well mannered and very informative. I really liked the way he explained everything, and the availability of my options for having the re pairs made. Thank you sooooo very much, I will be contacting the organization again to fulfill my repairs. Thanks again
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By Brandon R. on 07/16/19
No comment

By Donald B. on 07/16/19
He did an outstanding job and I want to thank you all at John Moore

By Eunice m. on 07/15/19
VERY NICE young man quite informative real good experience

By Katherine H. on 07/13/19
Will & Troy were both awesome. Very helpful and explained everything is such a way that I could visualize and understand even the most technical issues. I highly recommend them both!

By James G. on 07/13/19
Great!

By Gil, Olivia S. on 07/13/19
Matthew did an excellent job installing my water heater thumbs up

By Gil, Olivia S. on 07/13/19
Matthew did an excellent job installing my water heater thumbs up

By Celia R. on 07/12/19
Fantastic from the very beginning! Fast and responsive.

By Bianca G. on 07/11/19
The tech was on time, polite, and gave me the prices up front. He got the job done fast - thank you!

By Nicole M. on 07/11/19
Very knowledgeable, very dependable and so happy that we called them.

By William S. on 07/11/19
Roman is exceptional at what he does. Very clear, does a good job breaking down the whole process.

By Schmitt, G. on 07/10/19
I have no grievance with our salesman Willie. He was very helpful when we had our house repiped and a whole house filtration system installed 4 years ago. What I do have an issue with is the fact that now that our filter is leaking, it needs to be replaced. And gue...
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I have no grievance with our salesman Willie. He was very helpful when we had our house repiped and a whole house filtration system installed 4 years ago. What I do have an issue with is the fact that now that our filter is leaking, it needs to be replaced. And guess what? It was only warrantied for 3 years! On top of that, the entire system cost $1000.00 4 years ago. To replace the tank today the cost is $3,000.00!!! I think you get my point by now!
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By Mark T. on 07/10/19
Papal was a very nice and sincere and likeable young man. To him I'd give 5 stars. I liked him and felt confident in his knowledge and assessment. However after getting a few more quote for the exact same service with the exact same brand I will not be doing bus...
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Papal was a very nice and sincere and likeable young man. To him I'd give 5 stars. I liked him and felt confident in his knowledge and assessment. However after getting a few more quote for the exact same service with the exact same brand I will not be doing business with John Moore. There were a full 5000 dollars over other quotes for the exact same service and brands and they offered a 1 year less service warranty. So thumbs up for the tech but thumbs down for the company. Sometimes good people just find themselves working for greedy companies.
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By Todd, C. on 07/10/19
no comment

By Chris G. on 07/10/19
Pedro was outstanding! Very much appreciated his knowledge and expertise in diagnosing the issue and proposing a resolution.

By Cathy B. on 07/09/19
Diego came to diagnose an air conditioning problem. He determined that the problem was a corroded evaporator coil. I asked him whether he had checked the blower as I felt that the blower wasn't moving the air through the house, and because of the fact the Lennox un...
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Diego came to diagnose an air conditioning problem. He determined that the problem was a corroded evaporator coil. I asked him whether he had checked the blower as I felt that the blower wasn't moving the air through the house, and because of the fact the Lennox unit was flashing an error code (A750), which I believe has to do with the lack of air volume being moved by the blower. I had to press him to check this as he claims that this isn't part of the AC problem. I don't know why he wouldn't check the whole system. He kept referring to this as the furnace. I am not a technician but the blower in the attic works to move both hot and cold air throughout the house, depending on whether the AC or the heat is running. So clearly it's part of the AC system. He then left. Furthermore, we had a John Moore technician out in May to do a spring tune up. Clearly this technician didn't do a great inspection if less than 2 months later it's pointed out that the evaporator coil needs to be replaced. Over all terrible experience and I will not be using John Moore again.
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Russell H
Rating:
215 total reviews!
Christian L
Rating:
121 total reviews!
Dana M
Customer Service Rep.
Rating:Just Launched
Hamad D
Rating:
(107 total reviews)
Robert W
Rating:
(92 total reviews)
Darrell K
Rating:
(81 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period John Moore Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Roman G has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
79 total reviews
I've been working in the renovations business for over 12 years, and I am proud to be a part of John Moore family! I love soccer, travel, and discovering and trying new things. I do care and remember each customer that I have ever met.
By William S. on 07/11/19
Roman is exceptional at what he does. Very clear, does a good job breaking down the whole process.

By Dennis S. on 05/28/19
Roman was very helpful & professional. He explained various options and pricing and what he felt were appropriate recommendations for my specific needs. I subsequently selected a product / service from Roman and contracted with his company (John Moore) to complete ...
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Roman was very helpful & professional. He explained various options and pricing and what he felt were appropriate recommendations for my specific needs. I subsequently selected a product / service from Roman and contracted with his company (John Moore) to complete the installation. This is my second time to utilize John Moore services and I have thus far been completely satisfied with their work and team members.
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By Reginald N. on 05/25/19
Great meeting with your representative. Prompt, prepared, professional, and proficient.

By Chenoweth, K. on 04/24/19
Roman was very helpful and had some great ideas that we are considering.

By sally l. on 04/17/19
Roman Geldiyev has done excellent job explaining solar fan he installed on my roof Monday. He has returned today to do a repair on my roof caused by a gutter/flashing issue replaced years ago by someone else. Again, he was very specific explaining what was going on...
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Roman Geldiyev has done excellent job explaining solar fan he installed on my roof Monday. He has returned today to do a repair on my roof caused by a gutter/flashing issue replaced years ago by someone else. Again, he was very specific explaining what was going on and how he could fix it w/o actually replacing the gutters. Although it may rain today, he is currently working to get it repaired. We have both agreed that it can be completed next week if rain starts. I really feel comfortable working w/Roman.
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By Paul H. on 03/12/19
Roman, my service technician was professional, experienced, knowledgeable and so friendly. I fully trust him to do the work that is necessary in a perfect and timely manner, I seriously recommend John Moore for all your service needs.

By Bolze, V. on 03/06/19
(no comment)

By Sally L. on 03/01/19
Very Courteous and thorough.

By Camille W. on 01/30/19
Roman came and inspect my roof. Find roof leak quickly and provide me an estimate for repairs. Few days later my roof was fixed.

By Darrell H. on 01/30/19
I felt really good with Roman .

By Lawrence D. on 01/30/19
Always good service

By Evelyn N. on 01/30/19
Very good technician

By Chopin C. on 01/30/19
Roman the best

By Nina Q. on 01/29/19
Roman is best technician so far that we met. Always on time and service is exelent. Thank you John Moore to introduce Roman to us.

By Jarrel W. on 01/29/19
Very polite and explained everything well. Thank you

By Blaksher D. on 01/28/19
Very good and fast service, will recommend.

By Paul W. on 01/25/19
Roman G. is a Field Technician who came to seal my roof vent for the new water heater John Moore had just installed and did an excellent job. Roman sealed my water heater vent on the roof and did a survey of my roof. He did an excellent job, was very, very professi...
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Roman G. is a Field Technician who came to seal my roof vent for the new water heater John Moore had just installed and did an excellent job. Roman sealed my water heater vent on the roof and did a survey of my roof. He did an excellent job, was very, very professional and polite. Enjoyed meeting him and the repairs he did for me.
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By Neal n. on 01/24/19
Quick quote and response to issue.

By Williamson, G. on 01/24/19
They all did fantastic! Marvin, Roman, and Carlos.

By Darrell C. on 01/24/19
The technician called before arrival and was on time. The person was very professional and show me that previous roof repair had been a short stop gap measure. He showed me how the roof should had been repaired and recommended procedures that would make the roof secure and worry free.
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