CALL TO SCHEDULE
713-730-2525
By Penny D. on 11/21/19
This may be one of the worst plumbers we’ve ever had. We used them for a leak from our A/C water line on the weekend. Fred found the leak but blew out only part of the line. When he left the leak happened again and damaged even more of the house. If I could give ...
(View More)
This may be one of the worst plumbers we’ve ever had. We used them for a leak from our A/C water line on the weekend. Fred found the leak but blew out only part of the line. When he left the leak happened again and damaged even more of the house. If I could give a zero, I would. The ad they use should be “Get John, Get screwed”.
(View Less)

By A P. on 10/01/19
Prompt service. Plumbing team headed by Dave put in two long hot days to handle a complicated piping job in the attic. Thank you.

By Justine C. on 09/10/19
Andrew was a great representative for JM. He answered all my questions and gave me professional advice and bids for what he could at the time of the visit. I am in the process of evaluating several different parts of a remodel project and he was able to assist me i...
(View More)
Andrew was a great representative for JM. He answered all my questions and gave me professional advice and bids for what he could at the time of the visit. I am in the process of evaluating several different parts of a remodel project and he was able to assist me in all of the areas I need professional help with. A great Benefit of dealing with JM. I am however a bit disappointed with his lack of follow up on several items I was inquiring about. I will follow through myself again as I know technicians days are full and follow up may be a bit of a challenge and we all are human and can forget. Since it is not a rush but a fact finding project for me at this point, I am not concerned as he seemed to have excellent knowledge in many areas of work.
(View Less)

By Roma F. on 09/03/19
Clearly understanding of the problem we are having and the solution. Friendly and polite.

By Joycelyn B. on 08/29/19
He did a very good job

By Robert L. on 08/23/19
Andrew was on time and professional. Got a quick estimate today. Marco and Will were quick and efficient, we are very happy with their work. Sidney G. Went above and beyond in taking care of us. When Centerpoint finally showed up to cut the power, Sidney was able...
(View More)
Andrew was on time and professional. Got a quick estimate today. Marco and Will were quick and efficient, we are very happy with their work. Sidney G. Went above and beyond in taking care of us. When Centerpoint finally showed up to cut the power, Sidney was able to quickly change out the main disconnect and get us back to full power. Professional and courteous we received A service
(View Less)

By Ellis, L. on 08/21/19
John R was very attentive to questions and thorough in cleaning our outside unit.

By Gloria H. on 08/21/19
Outstanding job was done by Sky,Gelardo, and Javier. They installed a complete new system for our home and it was done quite efficiently. Our heartfelt appreciation goes out to them. We are seniors and heat is not our friend! Thank you, thank you!

By Tim B. on 08/20/19
We had a Friday night cooling issue. Went online, requested appt. Got a call after 9pm by JM to confirm appt. Saturday mid-morning Leo showed up, very nice and professional. He diagnosed the issue and had AC blowing by 11am. The service and outcome exceeded my exp...
(View More)
We had a Friday night cooling issue. Went online, requested appt. Got a call after 9pm by JM to confirm appt. Saturday mid-morning Leo showed up, very nice and professional. He diagnosed the issue and had AC blowing by 11am. The service and outcome exceeded my expectations. JM was great. Plan to have them do an annual review of my ACs!
(View Less)

By Trudy B. on 08/15/19
Henry was punctual, kind to my dog & quick to assess the problem with our A/C and provide different options and availability.

By Peyton, B. on 08/14/19
Very helpful and easy to work with

By Jacques L. on 08/13/19
Rey answers all my questions about repiping. Great customer service. Thanks

By Quentaria M. on 08/13/19
Excellent customer service

By Turner, P. on 08/12/19
Communications with Customer to be a explain what’s going on could be improved— other wise they did I a good job

By Joe M. on 08/12/19
excellent service and many options available for the work

By Robert W. on 08/12/19
My technician Leo was thorough and refreshingly honest in his assessment of my hvac system. He found athe solution to my condenser problem and only cost 5% of what two other heavily marketed HVAC companies in Houston were trying ell me. I appreciated his honesty an...
(View More)
My technician Leo was thorough and refreshingly honest in his assessment of my hvac system. He found athe solution to my condenser problem and only cost 5% of what two other heavily marketed HVAC companies in Houston were trying ell me. I appreciated his honesty and will continue to recoto smmend JMS to my friends and family. Well done Leo and John Moore Services.
(View Less)

By Banker, B. on 08/12/19
Don was a true professional. I can tell he takes pride in the work that he does.

By Richardson, T. on 08/11/19
No comment

By Mohr, M. on 08/11/19
Victor listened to my needs and was willing to attempt total satisfaction. Due to previous scheduling conflicts for the installation group, the work could not be completed on Saturday. However, part of the overall job was a toilet valve replacement and he took c...
(View More)
Victor listened to my needs and was willing to attempt total satisfaction. Due to previous scheduling conflicts for the installation group, the work could not be completed on Saturday. However, part of the overall job was a toilet valve replacement and he took care of that personally on Friday. The bulk of the job is scheduled to be completed on Monday.
(View Less)

By Kellie B. on 08/11/19
No comment
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
713-730-2525

Select any employee to see all their reviews.

Russell H
Rating:
222 total reviews!
Christian L
Rating:
121 total reviews!
Keenan B
Customer Service Rep.
Rating:Just Launched
Megan H
Customer Service Rep.
Rating:Just Launched
Hamad D
Rating:
(113 total reviews)
Robert W
Rating:
(93 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period John Moore Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
713-730-2525

Customer service is always a top priority at John Moore Services. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
713-730-2525
Michael H has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
21 total reviews
I was born in California and raised in Arizona. I moved to Texas 17 years ago. I'm blessed to be the father of 2 wonderful children (girl & boy). I like working at John Moore because of the family atmosphere and the feeling of being part of a team. It's refreshing to work with such positive people.
By Wanda M. on 08/06/19
Excellent service, timely arrival, knowledgeable service people.

By Johnson, T. on 06/21/19
I was really impressed with the expertise and keen eye and recommendation that Michael shared. He identified issues that other representatives have never mentioned. He also took the time to explain everything and made sure that I understood.

By Willy C. on 04/17/19
Very pleased with Michael's explanations of our A/C system

By Billie G. on 04/05/19
Very patient and very knowledgeable. Took his time to explain every detail of the concerns. Great "bed side manner". Definitely knows his stuff.

By Brown, C. on 03/11/19
very good consultation appt. with Michael Hedgpeth

By Martinez, M. on 12/20/18
Super knowledgeable and professional. My duct project is a challenging one due to the age of my home but I am super confident that everything will be completed to boot!

By Frank S. on 10/08/18
First Class Very Experienced Great Presentation Captain Stilley

By Brown, J. on 07/22/18
Michael attitude was not good at all. As a matter of fact he wasn’t professional at. When I explain to him that I would like to get an estimate for one of the city’s program to do some work on my Air Ducts. First, he said he wasn’t giving an estimate for the ...
(View More)
Michael attitude was not good at all. As a matter of fact he wasn’t professional at. When I explain to him that I would like to get an estimate for one of the city’s program to do some work on my Air Ducts. First, he said he wasn’t giving an estimate for the program because he has to get paid. I told him the program was paying for the work. Is Then he asked me,( why you). I am BLACK. He did not give me the estimate, neither did he go and properly check them out to see what is needed. Ms. Brown
(View Less)

By Emily B. on 06/28/18
Michael H was fantastic! He came out to give me a bid on attic insulation. He is incredibly knowledgeable and honest. He explained everything in a way I could understand and provided helpful, honest feedback. He was very generous with his time and went above and be...
(View More)
Michael H was fantastic! He came out to give me a bid on attic insulation. He is incredibly knowledgeable and honest. He explained everything in a way I could understand and provided helpful, honest feedback. He was very generous with his time and went above and beyond to educate me and answer all of my questions. I highly recommend Michael H. Thank you!!
(View Less)

By Wright, B. on 06/21/18
Very very helpful

By Dalila Z. on 06/09/18
(no comment)

By Egland, I. on 05/14/18
Michael Hedgpeth was very knowledgeable and considerate of what I thought my problems were. His suggestions were very good and I am seriously considering the suggestions he made. I rate him on a scale of 10 as a 10 plus.

By Jan A. on 11/02/17
Michael H. came and gave us an estimate for insulation for our attic. We enjoyed having him in our home. He explained every thing perfectly. We will always use John Moore Services when we have needs for our home.

By Skipper S. on 10/19/17
A great signature of an excellent company is their performance; say what you are going to do and doing what you said. It's starts with the representative and concludes with the technicians performing the actual work. The John Moore team did an excellent job!

By James J H. on 06/15/17
(no comment)

By Gerry C. on 04/18/17
He was knowledgeable in his presentation, answer all my questions

By Stephanie A. on 04/07/17
Very professional and thorough. Appreciated his honesty.

By Steven T. on 03/21/17
Mike was very professional and explained all the aspects of the services that were being provided. His low key approach is what sold me on the deal. No pressure from him or JMS definitely made the difference. I had several quotes from other service providers but th...
(View More)
Mike was very professional and explained all the aspects of the services that were being provided. His low key approach is what sold me on the deal. No pressure from him or JMS definitely made the difference. I had several quotes from other service providers but the reputation of JMS and Mike's knowledge clinched it for me. I look forward to having the work done knowing we're in good hands.
(View Less)

By Ken K. on 03/13/17
Mike and his workers prepared us for all the steps in the job (no unanswered questions) and then completed the job in a timely and professional way. The workers were courteous and industrious. Thank you again for a job well done.

By Dylan H. on 03/06/17
Mike was very knowledgeable in what needed to be done. Thanks for saving me time and money!
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.