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By Carlos R. on 04/20/19
I called John Moore, they sent a guy(young by the way) to my house because my hot water pressure is low when I turn it on. Within 15 seconds of looking at it he said it was best if I get a new one that he was able to give me a quote on the spot and that they offer ...
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I called John Moore, they sent a guy(young by the way) to my house because my hot water pressure is low when I turn it on. Within 15 seconds of looking at it he said it was best if I get a new one that he was able to give me a quote on the spot and that they offer financing on it, $2400
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By Hightower, C. on 04/20/19
(no comment)

By Tracy A. on 04/19/19
Casey came out to our house after having lost trust in prior ac company.

By Bond, Arthur L. on 04/19/19
It should be noted that Russell, your John Moore service representative is an exemplary employee. His attitude was positive and made my wife and I feel self-assured in allowing your company to complete the necessary repair to my home.

By Miller, Larry P. on 04/18/19
Typical John Moore dependability, quick response, technician arrived exactly on time. Very professional and knowledgeable, outlined all available options and quoted all prices before performing work.

By Abilio S. on 04/18/19
Jason Hendrix was awesome. Very knowledgeable and professional. Had all answers to many question and explained everything perfectly

By Danny N. on 04/18/19
Ray is a knowledge polite man with knowledge of his job. He gave me a quote and list the item he will do plus verbally task to be perform in the package. I will recommend him from John Moore.

By Natica R. on 04/18/19
I wasn't able to make it home in time and appreciated the service person calling first. He had no problems with cancelling our appointment. Very professional and polite.

By Brenda Peyton P. on 04/18/19
Casey came by to inspect out A/C units as part of out GetMoore Membership. He was thorough and explained everything to my understanding and satisfaction. He found that our UV lights in our A/C unit were out and came back within 2 days to replace them (they were sti...
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Casey came by to inspect out A/C units as part of out GetMoore Membership. He was thorough and explained everything to my understanding and satisfaction. He found that our UV lights in our A/C unit were out and came back within 2 days to replace them (they were still under warranty). When he replaced them, he determined our UV light unit was wired to 120 amps instead of 24 amps by another technician 7 months prior. That is what caused the bulbs to fail. He called JM, informed them and replaced them immediately with NO problems. Casey and John Moore stood by their work and service. In addition, had I not had the GetMoore membership, I would never of known of this. I am a very happy customer!!!
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By Bob L. on 04/18/19
When I needed John Moore they were always there to help me. They were knowledgeable and efficient and everybody that I talk to in the company included the servicemen the They Were exceptional!

By Sanchez, J. on 04/18/19
John Moore Services is doing of great job, there have only been a few issues that have been overlooked but they are addressing the issues to make sure they are resolved. All of my transactions with John Moore have been over the phone and they have done a great job ...
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John Moore Services is doing of great job, there have only been a few issues that have been overlooked but they are addressing the issues to make sure they are resolved. All of my transactions with John Moore have been over the phone and they have done a great job todate. John Moore Services has addressed severals issue for me in the past and will in the future.
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By Srlestine D. on 04/17/19
Excellent Service and Exceptional Professionalism. I feel the technician did an amazing job while completing the inspection for our air condition. He listened to my husband I and he did not leave until the job was complete. I would highly recommend and utilize thei...
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Excellent Service and Exceptional Professionalism. I feel the technician did an amazing job while completing the inspection for our air condition. He listened to my husband I and he did not leave until the job was complete. I would highly recommend and utilize their company in the future.
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By Christine L. on 04/17/19
Russell did a good job putting in a new toilet for us. He is knowledgeable, professional and polite.

By Wales, C. on 04/17/19
Clear explanations, precise estimates, prompt service.

By Wales, C. on 04/17/19
Knowledgeable, prompt, efficient.

By sally l. on 04/17/19
Roman Geldiyev has done excellent job explaining solar fan he installed on my roof Monday. He has returned today to do a repair on my roof caused by a gutter/flashing issue replaced years ago by someone else. Again, he was very specific explaining what was going on...
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Roman Geldiyev has done excellent job explaining solar fan he installed on my roof Monday. He has returned today to do a repair on my roof caused by a gutter/flashing issue replaced years ago by someone else. Again, he was very specific explaining what was going on and how he could fix it w/o actually replacing the gutters. Although it may rain today, he is currently working to get it repaired. We have both agreed that it can be completed next week if rain starts. I really feel comfortable working w/Roman.
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By sally l. on 04/17/19
I wrote a very nice review of Skye Tiwater, but it never showed up on Reviews. I am having problems doing this, but hopefully this will work: Sky was very knowledgeable and efficient regarding his a/c check up, Aprilaire filter replacement, explanation of the sola...
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I wrote a very nice review of Skye Tiwater, but it never showed up on Reviews. I am having problems doing this, but hopefully this will work: Sky was very knowledgeable and efficient regarding his a/c check up, Aprilaire filter replacement, explanation of the solar fan and adding insulation to my attic due to extreme heat. I look forward to a lower energy bill now. He also found a gutter issue that is creating a leak under my shingles on my garage. Skye got the additional work scheduled and all is going seamlessly.
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By Willy C. on 04/17/19
Very pleased with Michael's explanations of our A/C system

By Alderete, V. on 04/16/19
(no comment)

By Kim T. on 04/16/19
I had an issue with a toilet that belonged to my handicapped brother that needed to be pulled up and re seated I called and was given a time frame of 12-4 pm the service man Robert called right on time and arrived exactly when he said he would he was extremely prof...
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I had an issue with a toilet that belonged to my handicapped brother that needed to be pulled up and re seated I called and was given a time frame of 12-4 pm the service man Robert called right on time and arrived exactly when he said he would he was extremely professional,honest and knowledgeable. He provided the information I needed to be able to make an informed decision.He was able to make the repairs the same day. I am very satisfied and would definitely recommend this young man to any family member. Thank you for your prompt,professional,honest services.
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713-730-2525

Select any employee to see all their reviews.

Russell H
Rating:
206 total reviews!
Christian L
Rating:
118 total reviews!
Hamad D
Rating:
(95 total reviews)
Robert W
Rating:
(84 total reviews)
Darrell K
Rating:
(80 total reviews)
Derick M
Rating:
(76 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period John Moore Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at John Moore Services. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
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Matthew K has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
25 total reviews
By Kevin M. W. on 03/21/19
Matt and his crew were outstanding in there performance and attitude. They were neat, courteous, and respectfully in the performance of their work. I pray that all technicians will perform in a similar manner

By Roby, B. on 03/16/19
Matthew K. did a great job. If I need service on my water heater I know who to call.

By Kathy M. on 02/20/19
The employees from John Moore were awesome. They were very polite, efficient, and informative. Great!

By Mikel M. on 02/08/19
John Moore did an excellent job on changing out water controllers in 2 bath rooms and installing new filtration system for whole house. Troy was the Senior Lead Technician and Matt was the plumber.

By Jackson, G. on 01/24/19
Mathew King was awesome. I desperately needed my new toilet installed. I care for my sick brother who has stage 4 COPD and is on hospice care. He can barely make it to the bathroom next to his bedroom. That's the bathroom that needed a new toilet. Matthew showed up...
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Mathew King was awesome. I desperately needed my new toilet installed. I care for my sick brother who has stage 4 COPD and is on hospice care. He can barely make it to the bathroom next to his bedroom. That's the bathroom that needed a new toilet. Matthew showed up within 2 hours after Willie sold me the toilet. What a wonderful team. They both deserve praise. God bless you, John Moore.
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By Diane D. on 01/19/19
Replaced water line from meter to the house. Did a wonderful job and left no mess. From the first call to the completed job, it was quickly repaired. I would highly recommend Matt King and John Moore Services. They are very professional.

By Cobb, R. on 10/24/18
The technician was very professional and provided excellent service.

By Baird, Mary K. on 08/12/18
Matt and his crew were exceptional. Did a great job of repiping my house, working hard to limit the number of openings needed and being very creative in placing the holes where they were not very noticeable.

By Sanderson, W. on 01/18/18
The service was perfect,the product however was damaged upon recieving. Because of my immediate need, a damaged water heater was installed. Hopefully, the damage will not affect the operation....

By Angela B. on 01/17/18
The company dispatches a team of technicians out immediately and keep you updated of any changes, professional, identifiable & prompt.

By Kari M C. on 01/17/18
John Moore Services provided plumbing services at our house. I never write reviews but I must this time to say how well the experience was and would like to recommend their services for future work. Matthew King their Journeyman Plumber and Rey Gutierrez their Proj...
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John Moore Services provided plumbing services at our house. I never write reviews but I must this time to say how well the experience was and would like to recommend their services for future work. Matthew King their Journeyman Plumber and Rey Gutierrez their Project Manager were both very professional and experts in their fields. Thank you both gentlemen for an awesome service call !!!
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By Bonnie T. on 01/16/18
I want to commend Matt & his associate Brandon for the professional, efficient service I received.

By McGinty, T. on 11/09/17
Job originally scheduled for 12 - 1 Monday. Supervisor? arrived & left without notification. Rescheduled for Tuesday. Therefore I had a known water leak for Friday, Saturday, Sunday, Monday, Tuesday. Not only do I get to pay your bill but also get to pay a larg...
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Job originally scheduled for 12 - 1 Monday. Supervisor? arrived & left without notification. Rescheduled for Tuesday. Therefore I had a known water leak for Friday, Saturday, Sunday, Monday, Tuesday. Not only do I get to pay your bill but also get to pay a large water bill. This is the 2nd time you have managed to mess up my time.
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By BRENDA S. on 09/25/17
Extremely well. Matt was friendly & helpful. Matt was professional & experienced. I appreciate the fact that he was fast & that he cleaned up the area afterwards.

By Jerry H. on 09/01/17

By Mary K. on 08/13/17

By Daniel B. on 08/02/17
I just had a plumber come out to my house and fix a toilet for me. He used his auga or snake down my toilet and freed what ever was causing slow flush. His name was Matthew King, and he took his time to fully explain my choices at this point. He was knowledgeable, ...
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I just had a plumber come out to my house and fix a toilet for me. He used his auga or snake down my toilet and freed what ever was causing slow flush. His name was Matthew King, and he took his time to fully explain my choices at this point. He was knowledgeable, professional, courteous, and respectful. He is the kind of person that you want to help you with your plumbing problems. Could not have asked for any more from him or anyone else. Great service.
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By Joel D. on 07/31/17
What a pleasure to have a knowledgeable technician with a positive attitude and friendly demeanor. Matthew King is just the example of what a professional plumber should be. John Moore Services should be proud of its employees!

By Joel D. on 07/31/17
Exceeded my expectations. Matthew not only demonstrated his knowledge of the trade but also pointed out the issue was less damaging than I thought. He kept me informed of the details with a real concern for my satisfaction. Great guy, 5 stars technician !

By Richard B. on 07/21/17
MATTHEW KING Field expert from JOHN MOORE Co. has completed the most astounding performance for SERVICING that I have ever experienced. I have received several services over the years from J.M.and each one improves over the previous. This company should be congratu...
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MATTHEW KING Field expert from JOHN MOORE Co. has completed the most astounding performance for SERVICING that I have ever experienced. I have received several services over the years from J.M.and each one improves over the previous. This company should be congratulated over their selection of personnel. Mr. M.King performs his work with a very high level of expertise but he also adds professionalism, communicating skills of the highest order, he is fast and clean, obviously enjoys what he is doing and IS A 100% CREDIT FOR THE COMPANY HE REPRESENTS . Well done, you will continue handling all my business for the rest of my life.
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