CALL TO SCHEDULE
713-730-2525
By Tracy L. on 07/20/19
Roman fixed an issue I had and did an excellent job. I would refer him anytime and I will also ask for him for any work I need going forward.

By Frida V. on 07/19/19
Papal had great customer service. Knew exactly what was wrong with my A/C and fixed it in less than 30 minutes. Thank you guys for a great job done!

By William T. on 07/18/19
No comment

By William T. on 07/18/19
No comment

By Fortune A. on 07/18/19
So this is the worst plumbing service in the world.. am so disappointed, Called and was told over the phone it’s $99 to clear a drainage, came here and Derick the plumber said $99 was the old price & it gets worse....then if he uses a snake to clear the drainage ...
(View More)
So this is the worst plumbing service in the world.. am so disappointed, Called and was told over the phone it’s $99 to clear a drainage, came here and Derick the plumber said $99 was the old price & it gets worse....then if he uses a snake to clear the drainage it’s $250, if he uses a flush it’s $599 & if he uses a super flush it’s $1099, so wait why should I care what you tool you use.. ?
(View Less)

By Heather L. on 07/17/19
John Moore had the best people working for them.

By Mitchell, C. on 07/17/19
Abel was so very supportive and understanding of the problem that I have. The price was more than I could afford. Thanks Abel for understanding.

By lisa k. on 07/17/19
Roman G. did an great job coming out, quoting the job and then coming back to complete the job. I would hire him again.

By Pietrzak, C. on 07/17/19
Humphrey arrived on time late in the evening. He was very informative and acted in a professional manner. He explained exactly what we needed and the cost based on our warranty. He also pointed to possible future issues that did not need immediate attention. He...
(View More)
Humphrey arrived on time late in the evening. He was very informative and acted in a professional manner. He explained exactly what we needed and the cost based on our warranty. He also pointed to possible future issues that did not need immediate attention. He completed the work in a short period of time even through he was working in total darkness using a head lamp to do the job. Great work.
(View Less)

By Bunch, K. on 07/17/19
The service tech stayed in constant contact with the expected arrival time. Mr. Charles was so well mannered and very informative. I really liked the way he explained everything, and the availability of my options for having the re pairs made. Thank you soooo...
(View More)
The service tech stayed in constant contact with the expected arrival time. Mr. Charles was so well mannered and very informative. I really liked the way he explained everything, and the availability of my options for having the re pairs made. Thank you sooooo very much, I will be contacting the organization again to fulfill my repairs. Thanks again
(View Less)

By Brandon R. on 07/16/19
No comment

By Donald B. on 07/16/19
He did an outstanding job and I want to thank you all at John Moore

By Cornelius, C. on 07/15/19
Jack was great and very helpful. We are loyal customers due to their employees, response times and reasonable prices for the services we get

By Eunice m. on 07/15/19
VERY NICE young man quite informative real good experience

By Castro, A. on 07/14/19
They were prompt and courteous. Did a great job, and were able to work around some obstacles. Would definitely recommend this guys to anybody.

By Bennett, C. on 07/13/19
THE SERVICE was done in a timely manner. Charles James was very nice and professional. Job well done.

By Katherine H. on 07/13/19
Will & Troy were both awesome. Very helpful and explained everything is such a way that I could visualize and understand even the most technical issues. I highly recommend them both!

By James G. on 07/13/19
Great!

By Gil, Olivia S. on 07/13/19
Matthew did an excellent job installing my water heater thumbs up

By Gil, Olivia S. on 07/13/19
Matthew did an excellent job installing my water heater thumbs up
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
713-730-2525

Select any employee to see all their reviews.

Russell H
Rating:
215 total reviews!
Christian L
Rating:
121 total reviews!
Dana M
Customer Service Rep.
Rating:Just Launched
Hamad D
Rating:
(107 total reviews)
Robert W
Rating:
(92 total reviews)
Darrell K
Rating:
(81 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period John Moore Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
713-730-2525

Customer service is always a top priority at John Moore Services. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
713-730-2525
Kristopher L has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
34 total reviews
Hi, my name is Kristopher Lee. I’ve worked for John Moore since 2015 and I can honestly say that the level of integrity from the management on down is top-notch. We really do care here at John Moore. I’m here to offer honest, reliable service backed by a company that really does care.
By Elliot, J. on 03/14/19
I had my tank type water heater replaced with a tankless, John Moore people were there on time and the roofer, electrician and plumber installers were very courteous and made sure all my questions were answered and asked if there was anything else I needed before t...
(View More)
I had my tank type water heater replaced with a tankless, John Moore people were there on time and the roofer, electrician and plumber installers were very courteous and made sure all my questions were answered and asked if there was anything else I needed before thy left. John Moore may not be the cheapest contractor in town but they have fixed my problems even if it required more than one visit.
(View Less)

By Curtis B. on 03/06/19
First of all I called on Saturday to make A appointment thinking it would be Monday before they came out. They actually came out around 1 P.M. And with in a few minutes he told me my water heater was bad . Went through the options then I’m thinking it Will be nex...
(View More)
First of all I called on Saturday to make A appointment thinking it would be Monday before they came out. They actually came out around 1 P.M. And with in a few minutes he told me my water heater was bad . Went through the options then I’m thinking it Will be next week before I can get it installed. He said we can get you your Water heater today and have it installed Plus your garbage disposal to. There is A lot to do when it comes down to the Installation and they did amazing job And that night we were back to having Hot water and also using the garbage disposal . It was a total of 4 men who Came out and took care of us and customer service representative . Thank You John Moore
(View Less)

By Bruning, J. on 01/09/19
(no comment)

By Keith C. on 01/08/19
Quick and very professional service. Kristopher and David are very knowledgeable technicians.

By Stan S. on 12/29/18
(no comment)

By Swailes, J. on 09/21/18
John Moore company is most reliable. Their technicians are always courteous and friendly. They take the time to explain anything you don’t understand and they are well trained. Will come out on a weekend if nessisary and they clean up after the job is done. They ...
(View More)
John Moore company is most reliable. Their technicians are always courteous and friendly. They take the time to explain anything you don’t understand and they are well trained. Will come out on a weekend if nessisary and they clean up after the job is done. They go “that extra mile “for you. A big thank you to Kristopher L and Willie C. And all the other technicians who have fixed things for me over the years.
(View Less)

By Sundeep R. on 07/20/18
(no comment)

By Bender, J. on 07/13/18
We recently had an issue with our a/c not working overnight which, also, involved a Nest thermostat. I called John Moore Services the next morning and they had two great technicians at our home by 10:00 a.m. We were extremely pleased with Kristopher Lee and David...
(View More)
We recently had an issue with our a/c not working overnight which, also, involved a Nest thermostat. I called John Moore Services the next morning and they had two great technicians at our home by 10:00 a.m. We were extremely pleased with Kristopher Lee and David. They identified and fixed the problem within minutes and then spent a considerable amount of time instructing us on helpful ways to adjust the Nest, as well as helping me to connect it to my Smart phone for more efficient ways to adjust it whether I'm in another room or even away from the house. We want to say thank-you, again, to Kristopher and David and let those at John Moore Services know that, once again, we have been very pleased with their services and their employees!
(View Less)

By Denean F. on 07/11/18
Kristopher L. - very professional. Knew what he was doing and explained process well.

By Melissa V. on 06/29/18
Great service!

By Beth L. on 06/27/18
Kris L. from John Moore recently made an after-hours call to my home to troubleshoot an errant AC unit. He was prompt, professional, and quickly got to the root of the problem. He worked with me to find the lowest cost solution to the issue. Additionally, he provid...
(View More)
Kris L. from John Moore recently made an after-hours call to my home to troubleshoot an errant AC unit. He was prompt, professional, and quickly got to the root of the problem. He worked with me to find the lowest cost solution to the issue. Additionally, he provided a number of maintenance tips I can follow which will undoubtedly prevent costly future repairs.
(View Less)

By Mondelli, R. on 06/26/18
(no comment)

By White, M. on 06/12/18
Excellent company with professional technicians

By Ken A. on 06/12/18
Kristopher Lee was on time, careful to completely diagnose of what turned out to be two problems, drove a considerable distance across Houston to get correct parts, returned and worked well into the evening to complete the job and thoroughly test the repairs to see...
(View More)
Kristopher Lee was on time, careful to completely diagnose of what turned out to be two problems, drove a considerable distance across Houston to get correct parts, returned and worked well into the evening to complete the job and thoroughly test the repairs to see that they were effective. All that time he exhibited a positive attitude and friendly demeanor. A valuable person to the company and the customer.
(View Less)

By Carolyn B. on 06/07/18
Kristopher lee was so very thorough with my ac work. He had to pick up a part which put him on the job longer and he was polite and in good spirits until the job was done. Yes to recommend. 5 stars

By Grey, P. on 05/14/18
Kris came and found the issue quickly and and my air was working again , even though it was late he was going to stay until resolved.

By Williamson , A. on 01/22/18
I'm going to have to call in today to have someone come and fix his mistake. He hooked the hot water to the cold water faucet and the cold water to the hot water faucet in my kitchen

By Lu Ann A. on 07/30/17
The John Moore technician did a thorough and capable job of getting our AC unit repaired, and was attuned to honoring the John Moore warranty on the unit, which was greatly appreciated.

By Albertus J E. on 07/30/17
We had a Airconditioner outage. Leen Kristfer came and repaired in short notice. Although I know a little aboud the common failures like ao the run capacitor Le righi away found that imdiately. i consider him a Prince, als in his attitute specifically as he came af...
(View More)
We had a Airconditioner outage. Leen Kristfer came and repaired in short notice. Although I know a little aboud the common failures like ao the run capacitor Le righi away found that imdiately. i consider him a Prince, als in his attitute specifically as he came after allreade a whole morning work
(View Less)

By Tambi P. on 07/22/17
Kristopher Lee A/C & Heating Specialist with Jon Moore serviced my A/C today. He was punctual, explained things and provided me with a 5 star service. He was superb in all respects and I will gladly recommend him to my family and friends.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.