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By Hauser, J. on 07/06/19
The service was great! He knew what was wrong with my AC and fixed it. Very well mannered.

By Smith, E. on 07/06/19
Service was good. Technician was very professional and explained everything very well, but he was extremely pushy when it came to selling a new system, it got so bad that I just wanted him out. Constructive criticism- dial it back a little when customers say no. No...
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Service was good. Technician was very professional and explained everything very well, but he was extremely pushy when it came to selling a new system, it got so bad that I just wanted him out. Constructive criticism- dial it back a little when customers say no. Not everyone responds to high pressure tactics. It is not likely I will be using John Moore in future for this reason.
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By Anjanette S. on 07/05/19
I called John Moore Services at 8:00 AM to address some non-critical plumbing issues. They scheduled an appointment between 10:00 and 2:00 that same day. Robert W. called me at 10:30 to let me know he would arrive between 11:00 and 11:15. Robert arrived exactly whe...
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I called John Moore Services at 8:00 AM to address some non-critical plumbing issues. They scheduled an appointment between 10:00 and 2:00 that same day. Robert W. called me at 10:30 to let me know he would arrive between 11:00 and 11:15. Robert arrived exactly when he stated. He was professional and courteous. He informed me of my options. He kept me abreast of his progress and explained the issues with my leaking kitchen sink and my bathroom sink. He checked his work multiple times to assure he fixed all issues. He was so thorough that he caught issues that I didn't notice. Thank you Robert W. and John Moore Services.
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By Jose G. on 07/05/19
Joseph was very personable. He explained everything to us to where we fully comprehended. He worked really fast considering the weather conditions that came his way. A

By Vicente V. on 07/05/19
Great customer service. Too expensive quoted me $4300 I went with someone else and got a simple job fixed for $125

By Charles B. on 07/05/19
terrible service.........tech was not capable of doing the job and had a horrible attitude also. will never use john moore again.

By Hawkinson, C. on 07/04/19
The John Moore team was great.

By Alice J. on 07/03/19
Mr. Kiel was very professional, thorough and forthright in detailing what would be required to change our AC unit from gas to electric.

By Farrell, W. on 07/02/19
The Repairman was on time, very efficient, and completed the job in a timely matter. He was also very curious.

By Gorden, L. on 07/02/19
John Moore Services were terrific. As always, on-time, respectful & above all they knew what they were doing. Thank you Diego. FYI - I also add a recommend to our Nextdoor site in our neighborhood...

By Thomas, H. on 07/02/19
Henry Tamacas was great!!! He was very detailed in explaining everything!

By Singer, J. on 07/02/19
Mr. Charles was very professional and thorough. He explained things in words I could understand.

By Gilmartin, P. on 07/02/19
I had a serious plumbing problem and I called John Moore about 5:30pm and Derrick came by before 7pm. He was very helpful and took care of everything and I am back to having usable bathrooms!! Thanks very much!

By Belson, D. on 07/02/19
When the cost estimator gave me his price (three times what every one else's were) I said no deal. A quick call to someone and he dropped his price $3500.00 just like that. I find that type of pricing take advantage of people not in the business and think well if J...
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When the cost estimator gave me his price (three times what every one else's were) I said no deal. A quick call to someone and he dropped his price $3500.00 just like that. I find that type of pricing take advantage of people not in the business and think well if John said that's the price then that is what it must be. Yes they claim to have great service but at what cost. I can replace my ac three times and still come out a head.
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By Beaty, N. on 07/01/19
We got home from work around 6pm and realized our AC was not working. We called John Moore after another nearby company told us $125 just for a trip fee. Noly was here by 8pm and was able to fix the problem in under an hour and for under $100. I have 3 toddlers who...
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We got home from work around 6pm and realized our AC was not working. We called John Moore after another nearby company told us $125 just for a trip fee. Noly was here by 8pm and was able to fix the problem in under an hour and for under $100. I have 3 toddlers who got a cool, sound sleep thanks to Noly! I can’t thank him enough!
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By Nicole V. on 07/01/19
Gave multiple options and his honest opinion on my ac unit.

By Rideaux, L. on 06/29/19
John Moore Services is a great company for home improvement needs. My Technician, Diego F. Was very knowledgeable and courteous and was able to evaluate my issue and give me an estimate of the work I needed. I’ve had many services completed through the years and ...
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John Moore Services is a great company for home improvement needs. My Technician, Diego F. Was very knowledgeable and courteous and was able to evaluate my issue and give me an estimate of the work I needed. I’ve had many services completed through the years and highly recommend them. I will continue to use their services and recommend them to friends and family.
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By Kersh, J. on 06/29/19
Henry was very professional and is an asset to John Moore. In fact, everyone, past and present, were professional in their actions, knowledge, and dress. My only recommendation is that they have cooler shirts to wear. It can get very hot. Maybe some type of coolin...
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Henry was very professional and is an asset to John Moore. In fact, everyone, past and present, were professional in their actions, knowledge, and dress. My only recommendation is that they have cooler shirts to wear. It can get very hot. Maybe some type of cooling apparel. John Moore is my go to AC service company. 5 's
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By Jon W. on 06/29/19
Had a problem with my air-conditioner so I called the company I had used previously. They came out and told me my entire system needed to be replaced and it wasn’t going to be cheap. I contacted John Moore to get a second opinion and they came out right away (the...
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Had a problem with my air-conditioner so I called the company I had used previously. They came out and told me my entire system needed to be replaced and it wasn’t going to be cheap. I contacted John Moore to get a second opinion and they came out right away (the same day). They did a great job; they were extremely professional and repaired my system for a third of the cost of what the other company tried to charge me. I am now a loyal John Moore customer.
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By Stanton, C. on 06/28/19
This gentleman was very polite. I had a problem with his conclusion with my air conditioner. He told me it need a new zone board. He called it the brain of the AC. He quoted a price of 1400.oo. I had second person look at it before making a choice. He pushed ...
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This gentleman was very polite. I had a problem with his conclusion with my air conditioner. He told me it need a new zone board. He called it the brain of the AC. He quoted a price of 1400.oo. I had second person look at it before making a choice. He pushed the reset button on the zoning board and my system was up. His bill for that was 0.0. I then got him to change my filter, and install 2 surge protector. He's earned my trust for future jobs.
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713-730-2525

Select any employee to see all their reviews.

Pedro C
Rating:
(75 total reviews)
Kiel M
Rating:
(74 total reviews)
Charles J
Rating:
(69 total reviews)
Trolyn G
Rating:
(69 total reviews)
Charles R
Rating:
(51 total reviews)
Jason H
Rating:
(48 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period John Moore Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at John Moore Services. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Kiel M has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
74 total reviews
By jennifer M. on 05/23/18
(no comment)

By jennifer M. on 05/23/18
He was such a nice man, he know his job very well, show me pictures of his work. Job well done.

By Alejandro S. on 05/23/18
Kiel did a great job, walked me through the entire process, explaining all my options!

By Tracy K. on 05/21/18
Kiel Mire came out to my home today and discovered my problem with my air condition system. He was very polite and knowledgeable and gave me a few options.

By Carroll-Curtis, T. on 05/17/18
Thank you Kiel for your professionalism and patiently walking me through concerns about my AC problems.

By Robert T. on 05/11/18
My service Technician identified a problem the previous contractor had performed incorrectly and was very professional. I would recommend John Moore for their services.

By Mary G. on 05/10/18
fair, I was told the service man was suppose to come to start to work between 8am-8:30am. He did not come until 9am. Also he use my bathroom tub faucet to get water, because he did not know how to turn it on , he turn it upside down, and said he did not do it, and ...
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fair, I was told the service man was suppose to come to start to work between 8am-8:30am. He did not come until 9am. Also he use my bathroom tub faucet to get water, because he did not know how to turn it on , he turn it upside down, and said he did not do it, and I know for a fact it was not upside down. I did not mine him getting water from faucet, but if he did not know how to turn it on, he should have asked, not switch it around.
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By Amber C. on 05/10/18
After two days of trying to figure out why our AC was not working we called to get someone out to look at it. John Moore Services answered the phone and got us an appointment as soon as possible. Kiel Mire was on time and very professional. He was able to determine...
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After two days of trying to figure out why our AC was not working we called to get someone out to look at it. John Moore Services answered the phone and got us an appointment as soon as possible. Kiel Mire was on time and very professional. He was able to determine the problem promptly and looked over our system to make sure everything was working great. In Texas AC systems are essential! I am very happy with the services and professionalism of this company and Kiel Mire.
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By Bill H. on 04/25/18
Quick, courteous, knowledgeable service.

By Holdman, B. on 04/01/18
I was very satisfied with the work and the technicians. All work was explained step by step.

By Al E. on 03/21/18
Kiel came with a young assistant. he worked on our air-conditioning and gave me some advise about insulation etc As usual John Moore has well qualified personnel and he was no exception tot the rule

By Al E. on 03/21/18
(no comment)

By Donald G. on 02/28/18
Tech was on time and very detail on all tasks performed.

By Speer, P. on 02/17/18
We just had our breaker box inspected and it was on the verge of a fire. Breaker box was a FPE. John Moore Electric changed it out using excellent Service men (Bryan and Kyle) and completed the job, including clean up, within their time estimate.

By Sandra B. on 02/06/18
Mr. Kiel Mire was outstanding, courteous and knowledgeable. You are very fortunate to have this young man.

By May, W. on 01/13/18

By Ekizian, D. on 11/09/17
EXCELLENT ELECTRICAL WORK PERFORMED BY ELECTRICIAN JOHN ADAMS AND HIS HELPER. VERY KNOWLEDGEABLE ABOUT ELECTRICAL MATTERS

By Vaughn, Archie Or Jan R. on 11/02/17
The Service was Excellent I had utilized John Moore before and since that Service was so Superb, that caused me to be a Return Customer

By Hiram A. on 09/13/17
My husband and I used John Moore Services we were very pleased with our service from Kiel Mire he was very respectful and courteous thank you so much John Moore

By Jaime L. on 09/11/17
Third time using them. They replaced a component that was under warranty with no issues. Kiel Mire has always been very professional and courteous on all occasions. I highly recommend getting services from this exceptional ac professional. We will continue to use j...
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Third time using them. They replaced a component that was under warranty with no issues. Kiel Mire has always been very professional and courteous on all occasions. I highly recommend getting services from this exceptional ac professional. We will continue to use john moore for any home repair needs.
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