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By Miller, Larry P. on 04/18/19
Typical John Moore dependability, quick response, technician arrived exactly on time. Very professional and knowledgeable, outlined all available options and quoted all prices before performing work.

By Abilio S. on 04/18/19
Jason Hendrix was awesome. Very knowledgeable and professional. Had all answers to many question and explained everything perfectly

By Danny N. on 04/18/19
Ray is a knowledge polite man with knowledge of his job. He gave me a quote and list the item he will do plus verbally task to be perform in the package. I will recommend him from John Moore.

By Natica R. on 04/18/19
I wasn't able to make it home in time and appreciated the service person calling first. He had no problems with cancelling our appointment. Very professional and polite.

By Brenda Peyton P. on 04/18/19
Casey came by to inspect out A/C units as part of out GetMoore Membership. He was thorough and explained everything to my understanding and satisfaction. He found that our UV lights in our A/C unit were out and came back within 2 days to replace them (they were sti...
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Casey came by to inspect out A/C units as part of out GetMoore Membership. He was thorough and explained everything to my understanding and satisfaction. He found that our UV lights in our A/C unit were out and came back within 2 days to replace them (they were still under warranty). When he replaced them, he determined our UV light unit was wired to 120 amps instead of 24 amps by another technician 7 months prior. That is what caused the bulbs to fail. He called JM, informed them and replaced them immediately with NO problems. Casey and John Moore stood by their work and service. In addition, had I not had the GetMoore membership, I would never of known of this. I am a very happy customer!!!
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By Bob L. on 04/18/19
When I needed John Moore they were always there to help me. They were knowledgeable and efficient and everybody that I talk to in the company included the servicemen the They Were exceptional!

By Sanchez, J. on 04/18/19
John Moore Services is doing of great job, there have only been a few issues that have been overlooked but they are addressing the issues to make sure they are resolved. All of my transactions with John Moore have been over the phone and they have done a great job ...
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John Moore Services is doing of great job, there have only been a few issues that have been overlooked but they are addressing the issues to make sure they are resolved. All of my transactions with John Moore have been over the phone and they have done a great job todate. John Moore Services has addressed severals issue for me in the past and will in the future.
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By Srlestine D. on 04/17/19
Excellent Service and Exceptional Professionalism. I feel the technician did an amazing job while completing the inspection for our air condition. He listened to my husband I and he did not leave until the job was complete. I would highly recommend and utilize thei...
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Excellent Service and Exceptional Professionalism. I feel the technician did an amazing job while completing the inspection for our air condition. He listened to my husband I and he did not leave until the job was complete. I would highly recommend and utilize their company in the future.
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By Christine L. on 04/17/19
Russell did a good job putting in a new toilet for us. He is knowledgeable, professional and polite.

By Wales, C. on 04/17/19
Clear explanations, precise estimates, prompt service.

By Wales, C. on 04/17/19
Knowledgeable, prompt, efficient.

By sally l. on 04/17/19
Roman Geldiyev has done excellent job explaining solar fan he installed on my roof Monday. He has returned today to do a repair on my roof caused by a gutter/flashing issue replaced years ago by someone else. Again, he was very specific explaining what was going on...
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Roman Geldiyev has done excellent job explaining solar fan he installed on my roof Monday. He has returned today to do a repair on my roof caused by a gutter/flashing issue replaced years ago by someone else. Again, he was very specific explaining what was going on and how he could fix it w/o actually replacing the gutters. Although it may rain today, he is currently working to get it repaired. We have both agreed that it can be completed next week if rain starts. I really feel comfortable working w/Roman.
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By sally l. on 04/17/19
I wrote a very nice review of Skye Tiwater, but it never showed up on Reviews. I am having problems doing this, but hopefully this will work: Sky was very knowledgeable and efficient regarding his a/c check up, Aprilaire filter replacement, explanation of the sola...
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I wrote a very nice review of Skye Tiwater, but it never showed up on Reviews. I am having problems doing this, but hopefully this will work: Sky was very knowledgeable and efficient regarding his a/c check up, Aprilaire filter replacement, explanation of the solar fan and adding insulation to my attic due to extreme heat. I look forward to a lower energy bill now. He also found a gutter issue that is creating a leak under my shingles on my garage. Skye got the additional work scheduled and all is going seamlessly.
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By Willy C. on 04/17/19
Very pleased with Michael's explanations of our A/C system

By Alderete, V. on 04/16/19
(no comment)

By Kim T. on 04/16/19
I had an issue with a toilet that belonged to my handicapped brother that needed to be pulled up and re seated I called and was given a time frame of 12-4 pm the service man Robert called right on time and arrived exactly when he said he would he was extremely prof...
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I had an issue with a toilet that belonged to my handicapped brother that needed to be pulled up and re seated I called and was given a time frame of 12-4 pm the service man Robert called right on time and arrived exactly when he said he would he was extremely professional,honest and knowledgeable. He provided the information I needed to be able to make an informed decision.He was able to make the repairs the same day. I am very satisfied and would definitely recommend this young man to any family member. Thank you for your prompt,professional,honest services.
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By Koleosha, O. on 04/16/19
(no comment)

By Crenshaw, J. on 04/15/19
It is easy to make an appointment and the person sent to do the work calls ahead to give you and idea of their arrival time. They arrive when they say they will. They wear clothing that identifies them as an employee of John Moore. They seem to know their business ...
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It is easy to make an appointment and the person sent to do the work calls ahead to give you and idea of their arrival time. They arrive when they say they will. They wear clothing that identifies them as an employee of John Moore. They seem to know their business and are very courteous.
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By Roger F. on 04/15/19
Tech was on time, knowledgeable and thorough.

By Steven P. on 04/15/19
ABel was very helpful and explained all concepts of what he was going to do. He was personable and did not seem to be in any hurry, like I was his primary concern until he completed the work that we agreed he would do for me.
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713-730-2525

Select any employee to see all their reviews.

Russell H
Rating:
206 total reviews!
Christian L
Rating:
118 total reviews!
Hamad D
Rating:
(95 total reviews)
Robert W
Rating:
(84 total reviews)
Darrell K
Rating:
(80 total reviews)
Derick M
Rating:
(76 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period John Moore Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at John Moore Services. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
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Kiel M has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
64 total reviews
By Galentin, B. on 04/09/19
They may not be the cheapest, but I can depend on getting someone out quickly and resolving the issue. Great technicians.

By Lam, Q. on 02/22/19
Kiel M. is very knowledgeable and friendly. Great service!

By Jack on 01/30/19
Kiel was a great man, he is very Professional and knowledgeable.

By Laura L. on 01/25/19
Great service was prompt. I enjoyed the update of time of arrival

By Carol J. on 01/25/19
Great service and pleasant attitude.

By Nworah, E. on 01/24/19
(no comment)

By Kay K. on 01/24/19
Got here earlier than anticipated. Knew exactly what the problem was and got right on it. Excellent service!

By Jacky B. on 01/14/19
Kiel came in and got the job done with a sense of urgency when my furnace went out. He was very knowledgeable and professional. I couldn't imagine a better HVAC tech.

By Willis, D. on 01/07/19
(no comment)

By Murph, R. on 12/13/18
Job well done in good time

By Laura E. on 12/12/18
Kiel quickly and professionally fixed my furnace. I would give more than 5 stars if I could.

By Dholakia, N. on 11/28/18
I called up to fix our additional Nest thermostat on second floor. First floor was already done by the same guy a year ago. The house is same and the wiring are the same. Still he told to replace the wiring to which it would cost $949 for just hooking up the Nest T...
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I called up to fix our additional Nest thermostat on second floor. First floor was already done by the same guy a year ago. The house is same and the wiring are the same. Still he told to replace the wiring to which it would cost $949 for just hooking up the Nest Thermostat which same person did the work for $129 a year ago. The same day I called up someone else and the work was completed without any wiring change. I would say please pay attention to detail. The guy only looked at the thermostat and judged the whole wiring which is not good at all. You can't judge a book by the cover. I am glad I didn't opt for the expensive install and went with a small company who knows what to look for and how to do the job properly.
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By Glenda R. on 11/16/18
Kiel was wonderful. He checked out the thermostat on my heater which kept blinking even after I changed the batteries. He installed another one, much easier to use at my age and it's been perfect ever since. The whole issue took less than forty minutes to resolve.

By Roy, M. on 11/13/18
5 stars good person,careing

By Beverley L. on 11/09/18
Representative Kiel was very prompt, courteous, professional, and very knowledgeable. I appreciate the patience he extended to me while explaining my dilemma. He made recommendations and explained why he felt they would best meet my needs. He represented your company very well.

By gabriella h. on 10/27/18
It immediately brought up my previous review about Edgar and the install team. Kiel was great. He came in, checked out the brand new system, listened to my concerns regarding the 10 year warranty and alleviated my concerns about "joining the club". Customer servic...
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It immediately brought up my previous review about Edgar and the install team. Kiel was great. He came in, checked out the brand new system, listened to my concerns regarding the 10 year warranty and alleviated my concerns about "joining the club". Customer service is always great and professional. Read the contract and ask questions before you buy to avoid issues after the fact.
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By Walsh, H. on 10/21/18
Kiel Mire, a Certified HVAC Technician, with John Moore came to my home to perform the fall checkup on my heater which they installed in 2010. He was very personable as well as professional. Mr. Mire was efficient and assured me that my heater was in very good cond...
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Kiel Mire, a Certified HVAC Technician, with John Moore came to my home to perform the fall checkup on my heater which they installed in 2010. He was very personable as well as professional. Mr. Mire was efficient and assured me that my heater was in very good condition. I asked for his card so that I might ask for him in the spring when my a/c system routinely gets its inspection.
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By Mike S. on 09/07/18
They fixed it

By Tomeka C. on 09/05/18
Kiel was very professional. He educated me on the workings of my system. In the end, I felt comfortable with his recommendations. I would definitely refer and reconsider John Moore for all future repairs and maintenance!! Thanks Kiel!!!

By Arceneaux, B. on 08/13/18
I was very pleased with the service provided by John Moore today !
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