CALL TO SCHEDULE
713-730-2525
By Miller, Larry P. on 04/18/19
Typical John Moore dependability, quick response, technician arrived exactly on time. Very professional and knowledgeable, outlined all available options and quoted all prices before performing work.

By Abilio S. on 04/18/19
Jason Hendrix was awesome. Very knowledgeable and professional. Had all answers to many question and explained everything perfectly

By Danny N. on 04/18/19
Ray is a knowledge polite man with knowledge of his job. He gave me a quote and list the item he will do plus verbally task to be perform in the package. I will recommend him from John Moore.

By Natica R. on 04/18/19
I wasn't able to make it home in time and appreciated the service person calling first. He had no problems with cancelling our appointment. Very professional and polite.

By Brenda Peyton P. on 04/18/19
Casey came by to inspect out A/C units as part of out GetMoore Membership. He was thorough and explained everything to my understanding and satisfaction. He found that our UV lights in our A/C unit were out and came back within 2 days to replace them (they were sti...
(View More)
Casey came by to inspect out A/C units as part of out GetMoore Membership. He was thorough and explained everything to my understanding and satisfaction. He found that our UV lights in our A/C unit were out and came back within 2 days to replace them (they were still under warranty). When he replaced them, he determined our UV light unit was wired to 120 amps instead of 24 amps by another technician 7 months prior. That is what caused the bulbs to fail. He called JM, informed them and replaced them immediately with NO problems. Casey and John Moore stood by their work and service. In addition, had I not had the GetMoore membership, I would never of known of this. I am a very happy customer!!!
(View Less)

By Bob L. on 04/18/19
When I needed John Moore they were always there to help me. They were knowledgeable and efficient and everybody that I talk to in the company included the servicemen the They Were exceptional!

By Sanchez, J. on 04/18/19
John Moore Services is doing of great job, there have only been a few issues that have been overlooked but they are addressing the issues to make sure they are resolved. All of my transactions with John Moore have been over the phone and they have done a great job ...
(View More)
John Moore Services is doing of great job, there have only been a few issues that have been overlooked but they are addressing the issues to make sure they are resolved. All of my transactions with John Moore have been over the phone and they have done a great job todate. John Moore Services has addressed severals issue for me in the past and will in the future.
(View Less)

By Srlestine D. on 04/17/19
Excellent Service and Exceptional Professionalism. I feel the technician did an amazing job while completing the inspection for our air condition. He listened to my husband I and he did not leave until the job was complete. I would highly recommend and utilize thei...
(View More)
Excellent Service and Exceptional Professionalism. I feel the technician did an amazing job while completing the inspection for our air condition. He listened to my husband I and he did not leave until the job was complete. I would highly recommend and utilize their company in the future.
(View Less)

By Christine L. on 04/17/19
Russell did a good job putting in a new toilet for us. He is knowledgeable, professional and polite.

By Wales, C. on 04/17/19
Clear explanations, precise estimates, prompt service.

By Wales, C. on 04/17/19
Knowledgeable, prompt, efficient.

By sally l. on 04/17/19
Roman Geldiyev has done excellent job explaining solar fan he installed on my roof Monday. He has returned today to do a repair on my roof caused by a gutter/flashing issue replaced years ago by someone else. Again, he was very specific explaining what was going on...
(View More)
Roman Geldiyev has done excellent job explaining solar fan he installed on my roof Monday. He has returned today to do a repair on my roof caused by a gutter/flashing issue replaced years ago by someone else. Again, he was very specific explaining what was going on and how he could fix it w/o actually replacing the gutters. Although it may rain today, he is currently working to get it repaired. We have both agreed that it can be completed next week if rain starts. I really feel comfortable working w/Roman.
(View Less)

By sally l. on 04/17/19
I wrote a very nice review of Skye Tiwater, but it never showed up on Reviews. I am having problems doing this, but hopefully this will work: Sky was very knowledgeable and efficient regarding his a/c check up, Aprilaire filter replacement, explanation of the sola...
(View More)
I wrote a very nice review of Skye Tiwater, but it never showed up on Reviews. I am having problems doing this, but hopefully this will work: Sky was very knowledgeable and efficient regarding his a/c check up, Aprilaire filter replacement, explanation of the solar fan and adding insulation to my attic due to extreme heat. I look forward to a lower energy bill now. He also found a gutter issue that is creating a leak under my shingles on my garage. Skye got the additional work scheduled and all is going seamlessly.
(View Less)

By Willy C. on 04/17/19
Very pleased with Michael's explanations of our A/C system

By Alderete, V. on 04/16/19
(no comment)

By Kim T. on 04/16/19
I had an issue with a toilet that belonged to my handicapped brother that needed to be pulled up and re seated I called and was given a time frame of 12-4 pm the service man Robert called right on time and arrived exactly when he said he would he was extremely prof...
(View More)
I had an issue with a toilet that belonged to my handicapped brother that needed to be pulled up and re seated I called and was given a time frame of 12-4 pm the service man Robert called right on time and arrived exactly when he said he would he was extremely professional,honest and knowledgeable. He provided the information I needed to be able to make an informed decision.He was able to make the repairs the same day. I am very satisfied and would definitely recommend this young man to any family member. Thank you for your prompt,professional,honest services.
(View Less)

By Koleosha, O. on 04/16/19
(no comment)

By Crenshaw, J. on 04/15/19
It is easy to make an appointment and the person sent to do the work calls ahead to give you and idea of their arrival time. They arrive when they say they will. They wear clothing that identifies them as an employee of John Moore. They seem to know their business ...
(View More)
It is easy to make an appointment and the person sent to do the work calls ahead to give you and idea of their arrival time. They arrive when they say they will. They wear clothing that identifies them as an employee of John Moore. They seem to know their business and are very courteous.
(View Less)

By Roger F. on 04/15/19
Tech was on time, knowledgeable and thorough.

By Steven P. on 04/15/19
ABel was very helpful and explained all concepts of what he was going to do. He was personable and did not seem to be in any hurry, like I was his primary concern until he completed the work that we agreed he would do for me.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
713-730-2525

Select any employee to see all their reviews.

Russell H
Rating:
206 total reviews!
Christian L
Rating:
118 total reviews!
Hamad D
Rating:
(95 total reviews)
Robert W
Rating:
(84 total reviews)
Darrell K
Rating:
(80 total reviews)
Derick M
Rating:
(76 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period John Moore Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
713-730-2525

Customer service is always a top priority at John Moore Services. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
713-730-2525
Darrell K has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
80 total reviews
I've been in the plumbing Industry since 1978, and with John Moore since 2011. I want my customers to know that I will not do anything in their home that I would not do or expect to be done in my own home. I want it done "RIGHT THE FIRST TIME." When I service them, I want them to feel like family.
By Angel F. on 12/15/18
Darrell Kresta did an excellent job I was very impressed with his performance and commitment. He solved the problem within a matter of minutes. Job will done.

By Donna H. on 10/02/18
Found leak and worked up warranty replacement and scheduled such in a timely manner.

By Oveal, L. on 09/28/18
Terrible customer service

By Patricia F. on 09/18/18
I am very happy with the service and respect given through out my up dated plumbing and Reno of my new bathroom. Any issue that arose or changes I made Darrell K was there quickly to provide the solution. I liked that he listened and understood what was needed to c...
(View More)
I am very happy with the service and respect given through out my up dated plumbing and Reno of my new bathroom. Any issue that arose or changes I made Darrell K was there quickly to provide the solution. I liked that he listened and understood what was needed to complete the project. I will highly recommend John Moore Services to anyone and will have them in my future projects. Darrell K was great to work with, as were other staff technicians!
(View Less)

By JENSEN, K. on 09/01/18
Great

By George R. on 08/27/18
Darrell did a great job, explaining the process the whole way. He checked the drainage on the overage pan on the AC unit and explained what would be the best procedure to fix the issue. Also, he checked the water heater found out it was 22 years old, Darrell set m...
(View More)
Darrell did a great job, explaining the process the whole way. He checked the drainage on the overage pan on the AC unit and explained what would be the best procedure to fix the issue. Also, he checked the water heater found out it was 22 years old, Darrell set me up to have a new one installed. Thank you Darrell and thank you John Moore Services.
(View Less)

By George R. on 08/27/18
Expensive, but worth the cost for services rendered!

By David F. on 08/25/18
First of all I wanted to say the serviceman was very courteous and was only doing what his Company told him to do. Here's the story: My mother in law of 83 had her whole house re-plumb by John Moore without letting her daughter know any thing about it. Problem is, ...
(View More)
First of all I wanted to say the serviceman was very courteous and was only doing what his Company told him to do. Here's the story: My mother in law of 83 had her whole house re-plumb by John Moore without letting her daughter know any thing about it. Problem is, she has Alzheimer's and at the time, shouldn't have been allowed to make these type decisions but it happened. After a little over $8800, the job was completed and the whole house was re-plumbed with pecs tubing. That wasn't all, then we had to hire a sheet rock and painter to complete the process. John Moore installed what is called a carbon backwash filter in her front yard where the main line comes in. This filter is 4' - 5' long and they buried half of it in the ground. The filter looked nasty in the front yard but it worked. After 4 years, the filter began leaking. The gasket where the head mounts to the bottle sprung a leak. Well anyone knows living on the Gulf Coast with gumbo dirt homes shift that why we have such bad foundation problems. Well guess what, the rigid plumbed filter didn't shift with the house or maybe it was vice versa but you can tell the head is cocked. I called and the service man said no problem I will check it out and let your know what I found. First call he said he would repair at no charge. Second call after talking with is boss, he said the filter would have to replaced at the tune of another $3000. Come on, an 83 year old woman living on a fixed income, really. I went over and bypass the filter and now it is like it was before, treated city water. John Moore is a rip off and I can only hope this "boss" gets his when he turns 83 Buyer beware! David
(View Less)

By Sharon S. on 08/10/18
Have always had good work from service workers from John Moore Services. Darrell K was another exceptional plumber. Gave good advice to save us money on parts and repaired our shower head and both lavatory faucets in a very short time. Exceptional work, exceptional...
(View More)
Have always had good work from service workers from John Moore Services. Darrell K was another exceptional plumber. Gave good advice to save us money on parts and repaired our shower head and both lavatory faucets in a very short time. Exceptional work, exceptional clean-up, and guarantee their work. [I want Darrell to come back for all our plumbing repairs!]
(View Less)

By Melissa K. on 08/06/18
I was referred to John Moore by my father in law who paid $250 to have JM change out a tub faucet kit. I wanted the same thing done to my tub and was shocked to see that my estimate was for $1237....for a faucet change. To make matters worse, the plumber, Darrell,...
(View More)
I was referred to John Moore by my father in law who paid $250 to have JM change out a tub faucet kit. I wanted the same thing done to my tub and was shocked to see that my estimate was for $1237....for a faucet change. To make matters worse, the plumber, Darrell, seemed more interested in selling me a hot water heater than doing the repairs that were requested. Insane prices and questionable business practices are what you are in for if you use John Moore.
(View Less)

By donald g. on 08/02/18
Darrell is knowledge, efficient, and thorough. A pleasant experience.

By Dezarae F. on 07/26/18
Darrell K. was very knowledgeable and professional when he came to look at my water heater. Totally recommend!

By Peggy R. on 04/22/18
Darrell was on time, courteous, professional and knowledgeable. He diagnosed and fixed the issue in 45 min. Very happy with the service!

By Karen K. on 04/19/18
Imagine getting a plumber within 2-1/2 hours of calling! I am THRILLED with the service and advice I received so promptly and efficiently from Darrell. He was friendly and thoroughly professional. Had the job taken care of without wasting his time, or mine. He ...
(View More)
Imagine getting a plumber within 2-1/2 hours of calling! I am THRILLED with the service and advice I received so promptly and efficiently from Darrell. He was friendly and thoroughly professional. Had the job taken care of without wasting his time, or mine. He gave me excellent advice and assistance. John Moore can thank Darrell for making me a Customer For Life!! Thank you Darrell.
(View Less)

By geri p. on 04/19/18
Darrel was a great field tech! He was prompt, courteous, and very knowledgeable regarding my plumbing issue!

By Stanley S. on 04/03/18
Darrell was very good at getting us to the right person for the job.

By Stanley S. on 04/02/18
(no comment)

By joe n. on 03/27/18
Darrell K is a honest and hardworking employee. Thanks

By Harsell, D. on 03/12/18
Darrell and John Moore did a fantastic job!! Had immediate response to my call and dispatched repairman first thing the following day. Darrell called before he arrived, arrived on time, and after a brief conversation on the problem immediately knew what to do and...
(View More)
Darrell and John Moore did a fantastic job!! Had immediate response to my call and dispatched repairman first thing the following day. Darrell called before he arrived, arrived on time, and after a brief conversation on the problem immediately knew what to do and very quickly resolved the problem. Great job!!
(View Less)

By Ken B. on 03/11/18
I was very pleased with the service I received. He had a difficult time with 60 year old pipes but got the job done without breaking any of the old adjacent pipes and carried the correct parts to replace them.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.