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John Moore Services | 10005 West Sam Houston Pkwy N | Houston, TX 77064
1132 Reviews
* Total number of reviews and star-ratings are based on
data collected during the time period John Moore Services has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
By Robert L. on 08/23/19
Andrew was on time and professional. Got a quick estimate today.
Marco and Will were quick and efficient, we are very happy with their work.
Sidney G. Went above and beyond in taking care of us. When Centerpoint finally showed up to cut the power, Sidney was able to quickly change out the main disconnect and get us back to full power. Professional and courteous we received A service
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By Ellis, L. on 08/21/19
John R was very attentive to questions and thorough in cleaning our outside unit.
By Gloria H. on 08/21/19
Outstanding job was done by Sky,Gelardo, and Javier. They installed a complete new system for our home and it was done quite efficiently. Our heartfelt appreciation goes out to them. We are seniors and heat is not our friend! Thank you, thank you!
By Tim B. on 08/20/19
We had a Friday night cooling issue. Went online, requested appt. Got a call after 9pm by JM to confirm appt. Saturday mid-morning Leo showed up, very nice and professional. He diagnosed the issue and had AC blowing by 11am. The service and outcome exceeded my exp...
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We had a Friday night cooling issue. Went online, requested appt. Got a call after 9pm by JM to confirm appt. Saturday mid-morning Leo showed up, very nice and professional. He diagnosed the issue and had AC blowing by 11am. The service and outcome exceeded my expectations. JM was great. Plan to have them do an annual review of my ACs!
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By Trudy B. on 08/15/19
Henry was punctual, kind to my dog & quick to assess the problem with our A/C and provide different options and availability.
By Peyton, B. on 08/14/19
Very helpful and easy to work with
By Jacques L. on 08/13/19
Rey answers all my questions about repiping. Great customer service. Thanks
By Quentaria M. on 08/13/19
Excellent customer service
By Turner, P. on 08/12/19
Communications with Customer to be a explain what’s going on could be improved— other wise they did I a good job
By Joe M. on 08/12/19
excellent service and many options available for the work
By Banker, B. on 08/12/19
Don was a true professional. I can tell he takes pride in the work that he does.
By Richardson, T. on 08/11/19
No comment
By Mohr, M. on 08/11/19
Victor listened to my needs and was willing to attempt total satisfaction. Due to previous scheduling conflicts for the installation group, the work could not be completed on Saturday. However, part of the overall job was a toilet valve replacement and he took c...
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Victor listened to my needs and was willing to attempt total satisfaction. Due to previous scheduling conflicts for the installation group, the work could not be completed on Saturday. However, part of the overall job was a toilet valve replacement and he took care of that personally on Friday. The bulk of the job is scheduled to be completed on Monday.
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By Kellie B. on 08/11/19
No comment
By ahmed, T. on 08/10/19
No comment
By Chynthia V. on 08/10/19
Fred was very thorough in his review of the repairs that needed to be done. He explained in detail and answered all our questions.
By Randle, D. on 08/10/19
Very knowledgeable
By Howden, T. on 08/09/19
Did a thorough job figuring out a solution to my problem, and explained it to me clearly.
By Rachel S. on 08/08/19
Thank you John Moore for asking me to review because I wasn't going to! Daye from customer service was great, Sky, the technician arrived quickly and was friendly. The prices are absolutely, unequivocally outrageous. $250/lb of freon, $399.99 for a capacitor, $7000...
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Thank you John Moore for asking me to review because I wasn't going to! Daye from customer service was great, Sky, the technician arrived quickly and was friendly. The prices are absolutely, unequivocally outrageous. $250/lb of freon, $399.99 for a capacitor, $7000 for a compressor, $11,000-$15,000 for a 3.5 ton unit. Save yourself some time and money and call someone else. I used a local company and got my freon recharged, it needed less than what John Moore told me I needed it was 1/2 the price.
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By Joann W. on 08/08/19
I had a problem with my A/C UNIT, I called John Moore Services that morning (08/08/19)and they set an appointment for me within a few hours that I called. The Tech named Kiel diagnosis the problem and got the appropriate parts. He checked the unit and now it is ...
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I had a problem with my A/C UNIT, I called John Moore Services that morning (08/08/19)and they set an appointment for me within a few hours that I called. The Tech named Kiel diagnosis the problem and got the appropriate parts. He checked the unit and now it is cooling properly. THANKS FOR THE GREAT SERVICE that was provided so quickly during these very hot temperatures.
Joann Williams
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* Total number of reviews and star-ratings are based on
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CALL TO SCHEDULE
713-730-2525
713-730-2525
Customer service is always a top priority at John Moore Services. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.
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CALL TO SCHEDULE
713-730-2525
713-730-2525
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