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By Darlene M. on 02/22/19
Russell detected the hot water heater problem immediately and corrected it. He gave his recommendations for regular servicing to prevent future problems. He showed me and explained it in a way that I can check for myself. He helped with other issues while in the at...
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Russell detected the hot water heater problem immediately and corrected it. He gave his recommendations for regular servicing to prevent future problems. He showed me and explained it in a way that I can check for myself. He helped with other issues while in the attic such as rodents and air filters. I felt that he was knowledgeable but was not a pushy sales guy. I will call him directly for any other home problems.
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By Michael J Williams S. on 02/22/19
(no comment)
By Austin S. on 02/21/19
They came out to look at my AC/heater. Told me I had a leak in my roof and it ruined my AC/heater. They quoted me $1800 to fix the AC, then called a roofer from John Moore and quoted me $1300. A total of $3100. I called for a second opinion before I decided to go w...
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They came out to look at my AC/heater. Told me I had a leak in my roof and it ruined my AC/heater. They quoted me $1800 to fix the AC, then called a roofer from John Moore and quoted me $1300. A total of $3100. I called for a second opinion before I decided to go with John Moore. The other AC company came out and fixed the heater in 15 minutes. Said I simply had a fan stuck and he fixed it. It cost me $130 and my AC/heater has worked ever since. Also there was no leak detected by him, I’ve not seen any evidence of a leak from the roof since John Moore left. I was 100% being scammed by John Moore. I don’t know much about HVAC and they tried to scam me. I will tell everyone who will listen to NEVER use them.
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By Williams, Michael M. on 02/21/19
Outstanding .
By Grasse, Louise M. on 02/21/19
We have used John Moore many times before and they have always taken care of our issues in a timely manner. Our "Field Service" person is named Michael (Mike) Bass and deserves special kudos for the professional call he made. It's employees like him, who keep us ...
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We have used John Moore many times before and they have always taken care of our issues in a timely manner. Our "Field Service" person is named Michael (Mike) Bass and deserves special kudos for the professional call he made. It's employees like him, who keep us coming back to John Moore.
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By Lopez, I. on 02/21/19
Abel was professional, highly knowledgeable, and courteous. He explained the needed service very well.
By Kathy M. on 02/20/19
The employees from John Moore were awesome. They were very polite, efficient, and informative. Great!
By Aziz on 02/20/19
Write Review Here...awesome job I like it and he was in good attitude and he was on time I always recommend John Moore
By Judy G. on 02/20/19
This company is great due to the individuals who work for it. Excellent service by Juan Puente. Juan was professional, friendly, and thorough with his work.
By Shaw, J. on 02/19/19
Workers were very efficient and explained in detail what they did after completing the job. Reorganized every thing they displaced while working. They were very respectful of my property. Well done!
By Mcdonald, S. on 02/18/19
Edwin was very nice and professional.
By Lalanne, Wanda or R. on 02/18/19
Casey W. Followed thru with his appt. Time thru phone call and email. Did not to call he was on top of it. He still felt the need to tell me in person cld not check the ac because the temperature has to be at 70 deg and current temp was not. Will have to reschedule...
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Casey W. Followed thru with his appt. Time thru phone call and email. Did not to call he was on top of it. He still felt the need to tell me in person cld not check the ac because the temperature has to be at 70 deg and current temp was not. Will have to reschedule. He was very courteous and professional.
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By Cynthia D. on 02/18/19
Tech was wonderful. Let me know the price and what he was going to do before he got started. Cleaned up his mess and would have taken the trash with him. I will definitely use them again.
By Taylor, T. on 02/18/19
Very friendly and informative personnel. No high pressure to sell service. They state the facts and let you decide. i recommend JM to friends already.
By Schmidt, J. on 02/17/19
Michael **** made a timely service call on a Friday evening to fix why our new washer’s water connection was leaking badly and thus no laundry capability (in particular for the weekend). He kept us advised of his arrival time and then within 30minutes resolved ou...
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Michael **** made a timely service call on a Friday evening to fix why our new washer’s water connection was leaking badly and thus no laundry capability (in particular for the weekend). He kept us advised of his arrival time and then within 30minutes resolved our plumbing problem. Michael was pleasant and professional, good people skills and communicator. We are very pleased to have again had John Moore Services (previous call for an electrician) fix a home problem and on Friday night. Thank you, Michael.
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By Roby, B. on 02/17/19
Hamad did a the great job. He explained everything that needed to be done. 5 stars all the way. He made sure everything he explain he was going to do was done before he left.
By KALYN S. on 02/16/19
Great service installing my nest. Thanks Hamad!
By Funkhouser , S. on 02/16/19
Quick response and very informative through the totally unpleasant process of sewer backing up. Got plumbing usable for us that day with a more permanent fix to be made the following day
By Shaw, J. on 02/16/19
Workers were very efficient and explained in detail what they did after completing the job. Reorganized every thing they displaced while working. They were very respectful of my property. Well done!
By Gwen E. on 02/15/19
Our rep courteous, well informed and covered everything regarding the process. The estimates were on point, as the coordination of workers and city of Houston for inspection
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713-730-2525

Select any employee to see all their reviews.

Russell H
Rating:
196 total reviews!
Christian L
Rating:
115 total reviews!
Kyle J
Customer Service Rep.
Rating:
(1 total review)
DTest
Customer Service Rep.
Rating:Just Launched
Hamad D
Rating:
(95 total reviews)
Darrell K
Rating:
(80 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period John Moore Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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