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By Ed S. on 07/06/19
On time and friendly

By Angela S. on 07/06/19
My husband met with him. He was apparently rude and dismissive. Didn’t want to answer questions. We went with another company.

By Kelly P. on 07/06/19
I called John Moore because the compressor on my air conditioning went out. I was impressed with their customer service from the beginning to the end. Every phone call I encountered and every service technician l encountered was professional and knowledgeable. The...
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I called John Moore because the compressor on my air conditioning went out. I was impressed with their customer service from the beginning to the end. Every phone call I encountered and every service technician l encountered was professional and knowledgeable. The problem with my a/c was fixed and their price was cheaper than another company by a thousand dollars!!! I’m so glad,I called! Oh, and another thing I was impressed with, they will send an email with a photo showing who will be arriving at your doorstep. I highly recommend them and if I have any issues in the future, they will be the one to call!!!!
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By Hauser, J. on 07/06/19
The service was great! He knew what was wrong with my AC and fixed it. Very well mannered.

By Smith, E. on 07/06/19
Service was good. Technician was very professional and explained everything very well, but he was extremely pushy when it came to selling a new system, it got so bad that I just wanted him out. Constructive criticism- dial it back a little when customers say no. No...
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Service was good. Technician was very professional and explained everything very well, but he was extremely pushy when it came to selling a new system, it got so bad that I just wanted him out. Constructive criticism- dial it back a little when customers say no. Not everyone responds to high pressure tactics. It is not likely I will be using John Moore in future for this reason.
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By Anjanette S. on 07/05/19
I called John Moore Services at 8:00 AM to address some non-critical plumbing issues. They scheduled an appointment between 10:00 and 2:00 that same day. Robert W. called me at 10:30 to let me know he would arrive between 11:00 and 11:15. Robert arrived exactly whe...
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I called John Moore Services at 8:00 AM to address some non-critical plumbing issues. They scheduled an appointment between 10:00 and 2:00 that same day. Robert W. called me at 10:30 to let me know he would arrive between 11:00 and 11:15. Robert arrived exactly when he stated. He was professional and courteous. He informed me of my options. He kept me abreast of his progress and explained the issues with my leaking kitchen sink and my bathroom sink. He checked his work multiple times to assure he fixed all issues. He was so thorough that he caught issues that I didn't notice. Thank you Robert W. and John Moore Services.
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By Jose G. on 07/05/19
Joseph was very personable. He explained everything to us to where we fully comprehended. He worked really fast considering the weather conditions that came his way. A

By Vicente V. on 07/05/19
Great customer service. Too expensive quoted me $4300 I went with someone else and got a simple job fixed for $125

By Charles B. on 07/05/19
terrible service.........tech was not capable of doing the job and had a horrible attitude also. will never use john moore again.

By Hawkinson, C. on 07/04/19
The John Moore team was great.

By Alice J. on 07/03/19
Mr. Kiel was very professional, thorough and forthright in detailing what would be required to change our AC unit from gas to electric.

By Farrell, W. on 07/02/19
The Repairman was on time, very efficient, and completed the job in a timely matter. He was also very curious.

By Gorden, L. on 07/02/19
John Moore Services were terrific. As always, on-time, respectful & above all they knew what they were doing. Thank you Diego. FYI - I also add a recommend to our Nextdoor site in our neighborhood...

By Thomas, H. on 07/02/19
Henry Tamacas was great!!! He was very detailed in explaining everything!

By Singer, J. on 07/02/19
Mr. Charles was very professional and thorough. He explained things in words I could understand.

By Gilmartin, P. on 07/02/19
I had a serious plumbing problem and I called John Moore about 5:30pm and Derrick came by before 7pm. He was very helpful and took care of everything and I am back to having usable bathrooms!! Thanks very much!

By Belson, D. on 07/02/19
When the cost estimator gave me his price (three times what every one else's were) I said no deal. A quick call to someone and he dropped his price $3500.00 just like that. I find that type of pricing take advantage of people not in the business and think well if J...
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When the cost estimator gave me his price (three times what every one else's were) I said no deal. A quick call to someone and he dropped his price $3500.00 just like that. I find that type of pricing take advantage of people not in the business and think well if John said that's the price then that is what it must be. Yes they claim to have great service but at what cost. I can replace my ac three times and still come out a head.
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By Beaty, N. on 07/01/19
We got home from work around 6pm and realized our AC was not working. We called John Moore after another nearby company told us $125 just for a trip fee. Noly was here by 8pm and was able to fix the problem in under an hour and for under $100. I have 3 toddlers who...
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We got home from work around 6pm and realized our AC was not working. We called John Moore after another nearby company told us $125 just for a trip fee. Noly was here by 8pm and was able to fix the problem in under an hour and for under $100. I have 3 toddlers who got a cool, sound sleep thanks to Noly! I can’t thank him enough!
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By Nicole V. on 07/01/19
Gave multiple options and his honest opinion on my ac unit.

By Rideaux, L. on 06/29/19
John Moore Services is a great company for home improvement needs. My Technician, Diego F. Was very knowledgeable and courteous and was able to evaluate my issue and give me an estimate of the work I needed. I’ve had many services completed through the years and ...
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John Moore Services is a great company for home improvement needs. My Technician, Diego F. Was very knowledgeable and courteous and was able to evaluate my issue and give me an estimate of the work I needed. I’ve had many services completed through the years and highly recommend them. I will continue to use their services and recommend them to friends and family.
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Jiaming H
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(9 total reviews)
Jimmy L
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(8 total reviews)
Daniel H
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(7 total reviews)
Steve C
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(6 total reviews)
Don D
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(5 total reviews)
Zayne E
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(4 total reviews)

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