Well, where do I start? John Cipollone, Inc., Matthias Kuhn and Bob Bard, are great. Last year they replaced my downstairs AC and Matthias was great. Most recently, it was 95 degrees out, and my upstairs AC went out. I had to go out of town and trusted Bob to enter my house without being on premises, something we never do. They came out the same day and fixed the problem, and cooled before returning.
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I feel like I have been a customer forever. My experience has always been good. I have receive good service from a reliable and honest company. I have had a lot of good experiences but the one that stands out the most is the time my Air Conditioner broke the night before I had to take a business trip. I called that morning, left a key for them and by the time I came home from my trip my new Air Conditioner was installed. Reliable Honest. I say again.
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This company installed a highly sophisticated gas furnace A/C system with thermostat in my house several years ago. They changed all the PVC lines and copper lines. They did an incredible job. I counted 15 people over three days working very hard and the results are excellent. They routinely perform service each year. The service technicians are friendly, knowledgeable and dedicated. The prices are competitive. The company appears to be a three generation family tradition. I highly recommend them for installation and service for your HVAC system.
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Mark was polite, thorough, knowledgeable. He arrived after the appointed time due to an unexpected issue with the previous client, but we did receive a call to inform us of the slight delay. He explained what he was doing as the work progressed and recommended a follow-up plan to insure everything continues to function well. Another positive Cipollone experience, as always.
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We were completely satisfied with the wonderful job Cippollone Inc did replacing our heater. They were able to zone our house so now the temperature, which varied widely before this new heater, is even throughout. Team J was courteous, prompt, efficient, and provided high quality work and service throughout the job. We would not hesitate to give them the highest recommendation .
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Our estimator Matthias, along with the rest of the team Taurino, Larry & Kevin, did an awesome job with the installation of our new HVAC system. From the original contact, Matthias came out and measured the rooms, taking all the variables into consideration, including window count & placement, he pulled together an estimate and professionally answered all our questions. Once scheduled, Matthias, along with the team was on time, neat, organized and pleasant. They were very knowledgeable about the product . Very pleased me made the decision to go with John Cipollone, Inc.
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