Had our oil tank spring a leak one Sunday morning. Jennings sent a service technician over right away and helped temporarily address the leak until I could be put in their schedule for a new oil tank. And of course, it was recently filled up, oh boy...... They showed up the very next day. Transferred my heating oil to a reserve tank, swapped the old tank for a new one and filled it back up. No mess, no fuss, great work. Made the whole process a pleasure to endure.
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I recently switched all of my HVAC maintenance and fuel needs over to Jennings, after yet another increase in charges from a competitor, and continually high fuel charges. I've been very impressed with customer service, the knowledgeable techs. Although Jennings had done a propane safety inspection prior to taking me on as a customer, when my generator company was out for their annual service, a small leak was discovered.. I immediately called Jennings who had someone there within the hour (had to travel from NF)to address the situation, make the repair, discovered a second small leak which was addressed and then ran another safety check on all of my propane equipment and appliances. Safety clearly is a number one concern. My now former HVAC company was not as thorough. I feel that I am in very good hands with Jennings, who are very easy to work with as well.
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I have been a Jennings customer for about 15 years now and have never had a problem with any aspect of the business. Oil delivery and repair is great and in fact I changed our Propane service over to them last year and have been very happy with this also. Last year I walked into my cellar and smelled oil, I looked under my tank and noticed a puddle. Called and they were in my cellar within the hour to make a temp patch to the tank to hold until they got a new one to us and installed, great job again.
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